Find DPD keep you well informed and love you can see exactly where your courier is and what stop you are. Always on time and friendly. As someone with severe anxiety disorders I find this is so much e... See more
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We appreciate all of your feedback and will always seek to assist if you have any problems. Just send an email to socialmedia@dpd.co.uk with your parcel reference number and a phone number, and we'll look into any issues you have.
DPD UK
Written by the company

Contact info
Roebuck Lane, B66 1BY, United Kingdom
- www.dpd.co.uk
Replied to 28% of negative reviews
Typically replies within 24 hours
Friendly efficient delivery
Delivery on time and box undamaged.
Split delivery and damaged goods
The order was for two cardboard boxes of glass bottles (2 x 24). One box was delivered in the morning, c. 11 am, and the second in the afternoon, c. 3 pm, within the allocated time slot. Why two deliveries for the same order, seems very inefficient?!
1st box ok, but 2nd badly damaged with many breakages. Your driver alerted me to the breakages and asked if I wanted to reject the package, which I did.
Always the best delivery
Asked for parcel to be left in…
Asked for parcel to be left in specified place but this was ignored and large parcel left on doorstep in plain view of road.
Delivery driver Khazir never tried…
Delivery driver Khazir never tried deliver a parcel. He just stopped on main road snapped a pic with block where i living and drove straight away. He newer attempted to deliver. Its happened lready 2 days in row. Dpd hinckley hub 4 need pay out compensations. Driver should pay from his wage compensarions. I need to take a day off for geting a parcel because i need provide a pin. Otherwise i cant get a parcel. But there is a problem with scumbag driver
Excellent delivery service
Excellent delivery service! My parcel arrived exactly on time and in perfect condition. The driver was polite, and the tracking updates were clear and reliable. Always a stress-free experience with DPD — very professional and trustworthy!
And DPD do it yet again
And DPD do it yet again. Ordered some shoes and paid an exorbitant fee to the company of £11.99 for DPD next day delivery, and guess what, they yet again failed to deliver. This is now my 4th or 5th time that they have taken money for next day service, and not provided it.
DPD no where near as they used to be
DPD no where near as they used to be. If your delivery was coming by DPD you knew it was coming within there time slot. Should have come last Wednesday it said out forr delivery no time slot. So I was suspect about its arrival. Got in touch with DPD may as well spoke to the co-op. Could not tell me anything. The following day I got a phone call from the driver telling me he was at my house. He said I have a parcel for you which I had already cancelled. I said should have arrived yesterday he said but I am here now. I said but i am not you should have been here yesterday he said why. Because the delivery should have been yesterday not today. Why would I order something to come when I am not there. DPD customer services definitely needs looking at. They are getting very close to the same service as Evri. They messaged me today to say my parcel was being
Delivered it was being returned to the customer 200 miles away.
Polite and when asked to bring the…
Polite and when asked to bring the heavy box inside the doorway he was most obliging. Thank you 🙏
Drivers always consistent
Drivers are always very plesent and seem to be enjoying their job. Had several deliveries from DPD over recent months and they always seem consistent. If I had the option to choose a carrier then DPD would be at the top of my list.
Excellent service once again from DPD
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