Indesit Reviews 12,471

I contacted the insurance company to repair my washing machine. I found it easy to arrange the appointment and it was quite quick so I didn't have to wait too long for The repair to be done when the... See more

Some times my repair has been the next day, other times it’s been a few days, one took a few weeks as parts didn’t arrive. But the repairers are always friendly and try and fix the issue as soon as po... See more

The excellent and first class response and service that Domestic & General provide each time you need a repair done to your appliances. The agents/advisors are all very friendly and helpful.

I was getting stressed out could my cooker be fixed. ? But the engineer came who's name was ROB he was very helpful and professional and set my mind at ease he done a fantastic job with no mess so... See more

We had to reschedule appointment due to unforseen circumstances, not a problem. Easy to do once the site was working properly (initially it locked me out don't know why). One glitch was the part hadn'... See more

Appt available 2 days from my initial contact for help. Engineer attended within the timeframe given, was friendly & fixed the problem.

Had a great experience when my washer dryer packed up - the suspension rods needed replacing after 3 years, I chose the Care & Repair service on a 6 month plan for a very reasonable amount a month. En... See more

Engineer was excellent. However trying to get an engineer and speak to a person without a 1 and a half hour call wait on many occasions was highly disappointing. The company that provides extra cover... See more

Rang domestic and general for an engineer yo co.e repaimy drier, got an appointment within days, was all sorted, quick fast & efficient very happy with the service 100%

Drum of the condensing dryer danced happily in our latest cycles, telling us it wanted to meet the company guy. An online appointment easily made and a good date of the joyful reunion was found on t... See more

I had Daniel visit and repaired my dryer today and I have to say, what a wonderful guy! So polite and professional and extremely informative. He came across very empathetic as I wasn't feeling great,... See more

Hotpoint dishwasher engineer quickly got my appliance working. He knew what he was doing and gave good advice. Five stars for him! Regarding contact centre - long wait times even with call back and le... See more

Engineer was punctual. I was kept up to date regarding the arrival time. Appliance was repaired in under 30 minutes and advice was given to ensure it wouldn't happen again.

Got a next day slot, they phoned on the door and was accurate with timing. Got my other appliances insured also. The man phoned me back at a more convient time instead of going through the system agai... See more

Had insurance on my Indesit tumble dryer for years and it has paid for itself several times over. Engineers have always been immaculately turned out, knowledgeable and quick. Cant fault it at all,... See more

It was very easy to make the appointment for repairs - It was quick and the technicians where there and problem solves- really hassle free

The service they provide is first class and the engineers do a great job in getting your appliance working again. I would highly recommend them to anyone.

We’d noticed an issue with our washing machine and called customer services for a repair job. Out of warranty, 6 year old machine. Not only was the customer service agent knowledgeable and polite... See more

Engineer arrived exactly when he said he would and was very helpful and friendly. Contact centre initial person was very offhand and on my first call told me my appliance’s guarantee had expired. Man... See more

Not being held in a 'phone queue ' Being able to speak to a real person who knew her job and was able to help immediately. No long wait for repair to be carried out. Professional engineer who was cap... See more

Regular contact to advise when within the timeslot the engineer will arrive. Repair resolved and a repair that was booked on another appliance next week he did while he was here so I don’t need to ta... See more

From the ititial phone call to D&G the experience was brilliant. Phone persons were polite and helpful. The engineer was on the time specified. Was very knowledgeable and fixed the problem without an... See more

When we got through the multiple press one press two press one press two phone calls we got in contact with the agent and they turned up the next morning absolutely brilliant timing !!!! only spoilt... See more

Problem soon solved. All staff were polite, and well informed. Engineer was polite and punctual , happy to recommend

My washing machine broke down half way through a cycle with a drum full of water. I reported the fault on the Wednesday morning and I was booked in for an engineer visit on the Saturday. The engineer,... See more

Brilliant service from D&G. Lovely to have same engineer back to resolve problem with new parts. Pleasant and thorough, he got the job done.He also kept me informed when he’d be here, communication w... See more

We have a HOTPOINT tumble dryer which is only 2 years old, purchased August 2023, and 6 times we have had to call an engineer out. We did take out a Domestic Appliance cover to which we pay monthly an... See more

Great service. Only a couple of days between reporting repair and having an engineer visit. Problem resolved on first visit

I had engineer name Nick, on the 1st visit he was very calm and explains everything promptly. He then told me he needed to order part but part was out of stock and had no idea when it would be in. To... See more

The engineer Kenneth was really knowledgeable and very courteous. He remembered that he had been to me for the same problem. He ensured everything was working correctly and cleaned up after himself. I... See more

Easy to contact only had to wait a couple of days for the visit. A second visit was required but the engineer sorted that out and confirmed it with me. His second visit was very good as he complet... See more

Arranging repair took ages however when serviceman Wayne finally arrived he did everything in 15 minutes

Great company , great service and follow up from start to finish , five star 👍👍👍

Both the lady from the call centre and the technician that came out to do my repair were extremely polite and helpful. My repair was completed very promptly in only 1 day from me calling it in

Very polite engineer.... think the on line chat person needs more training and allow people time to arrange things and not finish the conversation without confirming appointment

good response, product repaired and have a further 12 months cover for the price of a replacement

Good price on monthly plan. Great engineers very thorough and polite.

a bit slow to come out and it tok2 visits to fix but done eventually - great diagnostics as its working A1 again

It was easy to contact Indesit to arrange for a repair to my Washing Machine. Once booked, the engineer arrived during the arranged time slot, and quickly and effectively diagnosed and rectified the p... See more

Very efficient and friendly service, but a very long wait on the phone to contact the call centre

Engineer was very friendly and extremely good at explaining what to do with the condenser and fixed this problem in no time.

The engineer was very good. More available slots are needed to rectify the problem quickly.

Excellent service. The machine was repaired and running less than 4 hours after contacting the company.

The whole experience was very satisfactory. The engineer was friendly and cleaned up after himself

quick response,excellent service,technicians let you know everything from start to finish,

This Company dealt with my problem perfectly

From start to finish my appointment/repair was handled efficiently

I had no issues with the company at all from making the phone call to the arrival of the engineer very professional would definitely recommend this company

From start to finish good service

The engineer was very efficient and a very pleasant person Arrived at the time he said and repaired my washing machine efficiently