The actual fights were on time with fair comfort for short haul. Cabin crew were professional and courteous. Transfers leave a bit to be desired especially return. The coach collected us from resort 4... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
Company details
Written by the company
Cheap package holidays from just £60pp deposit. Find all-inclusive and last minute cheap package holidays, ABTA and ATOL protected, at Jet2holidays.
Written by the company
- What to expect
- In a world that’s ever-changing, one thing will stay the same – us. We’ll still bring you great service, great destinations and most importantly, a great holiday.
Contact info
Low Fare Finder House, Leeds Bradford International Airport, LS19 7TU, Leeds, United Kingdom
- 0800 408 0778
- customerservice@jet2holidays.com
- www.jet2holidays.com
Replied to 99% of negative reviews
Typically replies within 24 hours
I was robbed in Tenerife
I was robbed in Tenerife. It was happening everywhere no one was safe.
Will definitely consider not going back
This is what makes a good holiday
Good flight times. Comfortable seats. Efficient, friendly crew. 1st class hotel. Good weather and flights on time.
Great holiday great apartments
Great holiday great apartments . We've stayed there before. Only issue was transfer back to airport failed to turn up. Had get a taxi at our own expense. We still have not been refunded by Jet2
GREAT PLACE TO STAY BUT NEEDS MICROWAVE
GREAT PLACE TO STAY AND JUST A LITTLE STROLL TO THE BEACH. OUR ROOM WAS ON THE GROUND FLOOR AS I REQUESTED DUE TO MY POOR MOBILATY. IT WAS NICE AND LARGE WITH A PATIO THAT HAD A TABLE AND 2 CHAIRS ALSO 2 SUNBEDS. THE POOL WAS HEATED WHICH WAS A NICE SURPRISE. THE FOOD WAS NICE BUT THE ONE THING THAT LET IT DOWN WAS IT NEEDED A MICROWAVE, AS SOME OF THE FOOD WAS ONLY WARM. THE PRICE OF THE DRINKS WERE EXSPENCIVE, 2.45 EUROS FOR A SMALL BOTTLE OF WATER , WHICH YOU COULD BUY IN THE SHOP FOR 60 CENT AND A BOTTLE OF WINE WAS 22EUROS. ALL STAFF WERE VERY FRIENDLY AND THE CLEANERS WERE GOOD AT THERE JOBS AND JOLLY. IN ALL I WOULD GIVE THIS HOTEL 9/10
Hotel could do with a few furniture upgrades
Once again enjoyed our holiday, 5th time at this hotel, however have to say it is getting a little tired and could to with a few room furniture replacements. I did make contact with the hotel a couple of weeks before our arrival and asked for an upper floor room with afternoon sunshine, we arrived only to be allocated a ground floor room, had to ask for a change but it was 2 days before we could be accommodated. Food excellent as usual and staff excellent.
Our Holiday was great until The last…
Our Holiday was great until The last daywhen our last day Turned in to a night mare we Had to pay it cost us 35 Pound for a Taxi don’t worry jet 2 will refund it to you when you get home i an still waiting i spoke to jet 2 telling them they did not come to The hotel they Made a phone call we never turned up we were outside The hotel from 9 am waitingat The airportwe gave a jet 2 repthe recept from The hotel and She saiddon t worry it will be refunded to you it always happens here so we will never fly with jet2 again because nobody has been in touch to discuss The problem with us
The St George Hotel in Paphos is a great destination.
The St George Hotel in Paphos is a great destination for your Cyprus holiday. Whilst the hotel is a little further away from Paphos centre and the harbour area than other Paphos hotels that we have stayed at the hotel quality more than makes up for it. The staff are really great, helpful and friendly and always willing assist you with any issues. The food is generally good, hot, plentiful and varied to suit all tastes, we were never disappointed by what was available.
The hotel room was of a, general hotel room size, with a good view of the pool and the sea and kept clean by the housekeeping staff on a daily basis. My only bugbear was the hotel, like many others, has a plethora of cats most of them are feral, and cats being cats tend to leave their little messages in the hotel grounds. The sunbeds, being situated mainly on the grassed areas, suffer from the fall out of this problem and in some areas it was like a minefield wherever you walked, anyone that I saw walking barefoot I always warned them of the situation. This problem didn’t spoil the holiday but it did detract from our enjoyment.
Another great holiday!
From the check in in Luton airport to the arrival back - it was a great holiday. The flight was long but, luckily the plane was half full, so it was plenty space to relax. The transfer to and from the resort was in time, efficient and the staff was friendly. The hotel was great and we did not have any issues.
First class holiday company.
All Jet2 staff are friendly and…
All Jet2 staff are friendly and helpfull, flight and transfer good. Hotel same as always, great.
Lovey Puerto Mogan
We enjoyed our Holiday to Mogan immensely, as this is our 3rd visit in succession to this resort with Jet2.It has so much to offer with newer restaurants by the beach and the older more quaint narrow streets of bars and restaurants by the marina. The only downsides to the holiday was issues with passport control on arrival and the transfers to and from our location. Last drop off and 1st pick up on return, which takes time and with winding roads can lead to travel sickness. It would be good if you could offer for an additional cost a quicker transfer option.
Our apartment was spacious with…
Our apartment was spacious with everything you need.
The food at the hotel was good. The pool was accessible and large enough to swim in easily.
Jet 2 has altered my flight times from…
Jet 2 has altered my flight times from 6am to after 1600 hrs and now won’t let me cancel the holiday without losing my deposits
Great Holiday booked with Jet2.
Great Holiday booked with Jet2.
Great price
Flight experiece excellent
Staff at airport excellent.
Only thing that peed me a bit was on the transfer to hotel annocemnet made on coach to tip coach driver has he is under paid. Surely that should be sorted by his employers or agent or Jet2 or whoever.
Overall it was fanstastic.
Our first trip with Jet2
Our first trip with Jet2 . They were with us at every stage of our holiday from booking through to departure Fantastic organisation and personal welcome. Great value . Will go back
Brilliant week
We had a lovely week at the Pickalbatros Whitebeach. You cannot fault the cleaners, restaurants staff, waiters, the bakery (which has some lovely little cakes and biscuits coffee is good as well) , spa and reception staff all give 100%. We had good weather and our room was a good size and cleaned to a high standard. Food was plentiful and lots to choose from. We sat mainly in the Italian restaurant as it was quieter the only problem was I saw a lady vaping in the main restaurant one lunch time and she was English and should know better. No problems at all with jet2 flights and transfers all on time infact the return transfer was early.
Excellent and varied water aerobics
Excellent and varied water aerobics. Great good lots of different fish.
Jet 2 are amazing they looked after us…
Jet 2 are amazing they looked after us all the way through get on plane and even transfer when arrive etc.. stress free. Ive used jet 2 3 times now and havent had a problem yet with them. I am happy to use them again.
Lanzarote anniversary break 2025 Hotel Lava beach
Another great annual trip to Lanzarote and the fabulous Hotel Lava beach
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








