Fyndiq Reviews 352

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Was sent wrong product. No return instructions or information. Would not cancel invoice. Nightmare correspondence with customer service. Very poor English. Stay away!!!!

Company replied

Rated 1 out of 5 stars

I purchased two "SoBuy Sidebord med flaskeholde Slagterbænk Skænk Skab FSB56-F" for 1493 kr. However, upon assembling them, we discovered that the wine holders were poorly made. They have too much spa... See more

Rated 4 out of 5 stars
Verified

You can find a lot of things in there site where you can use in baking. Hopefully they have fast delivery too

Rated 1 out of 5 stars

Bought a product from Fyndiq. The product was in no way what I expected as the «original» replacement is completely different. Both the «tags» and picture were wrong compared to what i received. It di... See more

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1.6

Bad

TrustScore 1.5 out of 5

352 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 60% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars

Was sent wrong product. Swindle!

Was sent wrong product. No return instructions or information. Would not cancel invoice. Nightmare correspondence with customer service. Very poor English. Stay away!!!!

16 September 2025
Unprompted review
Fyndiq logo

Reply from Fyndiq

Hei!

Vi forstår hvor frustrerende det må ha vært å motta feil produkt og ikke ha tydelige returinstruksjoner – det høres ut som et mareritt, og det er definitivt ikke slik vi ønsker at det skal være. 😞

Fyndiq er en markedsplass med mange forskjellige leverandører, og dessverre kan kommunikasjon noen ganger være vanskelig, spesielt når språkbarrierer spiller inn. Vi ser at du og leverandøren har et pågående problem, og de jobber aktivt med å hjelpe deg videre og løse situasjonen.

Vi tar tilbakemeldingen din svært alvorlig og vil følge opp internt for å forbedre våre prosedyrer og kundeservice fremover. Det betyr mye for oss at du har tatt kontakt, og vi håper du vil fortsette å gi oss muligheten til å forbedre oss!

Ta gjerne kontakt igjen hvis du har flere tanker eller spørsmål – vi er her for å hjelpe. 🎯

Takk for at du tok deg tid til å fortelle oss det, og vi håper på en smidigere opplevelse neste gang!

Med vennlig hilsen
Team Fyndiq

Rated 1 out of 5 stars

Never arrived

Never arrived . Company refused to action and blamed carrier. Avoid.

25 August 2025
Unprompted review
Fyndiq logo

Reply from Fyndiq

Hei,

Takk for at du tok deg tid til å skrive – vi forstår virkelig hvor frustrerende det er når en bestilling ikke kommer frem, og du føler at ingen tar ansvar. Det er åpenbart ikke den opplevelsen vi ønsker å gi! 📦

Vi har nå opprettet en sak gjennom kundeservicen vår basert på dette, og du vil motta en bekreftelse via e-post. Der vil leverandøren som solgte varen ta over og hjelpe deg med neste steg. ✉️

Vi tar tilbakemeldingen din svært alvorlig og følger opp dette internt – både med leverandøren vår og transportøren – for å se hva som gikk galt og hvordan vi kan unngå lignende situasjoner i fremtiden! 🙏

Vi setter pris på at du deler, det hjelper oss å bli bedre! Håper vi får sjansen til å gjøre et bedre inntrykk i fremtiden. 💪

Med vennlig hilsen
Team Fyndiq

Rated 1 out of 5 stars

Fake poor quality products

Fake poor quality products. Do not trust this site.

1 August 2025
Unprompted review
Fyndiq logo

Reply from Fyndiq

Hello,

Thank you for sharing your experience with us. We understand how disappointing it can be to receive products that do not meet your expectations. Please know that we take your feedback seriously and have noted that you have an ongoing case with the seller, who is committed to assisting you further. Occasionally, product quality can vary between sellers on our marketplace, but we continuously work with them to ensure higher standards and prevent similar issues. We appreciate your patience and encourage you to keep sharing your thoughts so we can keep improving. We're here to help turn your experience around! 🌟📦🙂

Best Regards,

Rated 1 out of 5 stars

Do NOT recommend

I am very disappointed with the service. I received a FAKE item of poor quality and have been trying to return it for over a month. Initially, they were waiting for a response from the supplier, and then they sent me a return form link that does not work and stop responding. Returning this defective product has been impossible. I do not recommend purchasing from this shop.

UPD 14.08.25 The shop contacted me via Trustpilot requesting the order number but has taken no further action. They have not responded to any of my emails, except for an automatic acknowledgment of receipt. I am still unable to return the counterfeit item I received, and no refund has been issued.

29 July 2025
Unprompted review
Fyndiq logo

Reply from Fyndiq

Hei

Vi beklager virkelig denne frustrerende situasjonen og forstår hvor skuffet du må være over at du ikke kunne returnere varen som skulle ha vært enkel å håndtere 😞. Vi har bedt om mer informasjon fra deg via Trustpilot for å undersøke saken din grundig og løse den så snart som mulig.

Tilbakemeldingen din er ekstremt viktig for oss, og vi tar den svært alvorlig, samtidig som vi følger opp internt for å forhindre at noe lignende skjer igjen 🎯.

Vi håper at du vil gi oss en ny sjanse i fremtiden og er takknemlige for all tilbakemelding som hjelper oss å forbedre oss!

Med vennlig hilsen

Team Fyndiq

Rated 1 out of 5 stars
Fyndiq logo

Reply from Fyndiq

Hei,

Takk for at du deler – vi forstår virkelig hvor frustrerende det er å motta noe helt annet enn det du bestilte. 😕

Dette er selvfølgelig ikke greit, og vi tar det svært alvorlig. Vi ser at du allerede har et pågående problem med leverandøren, og de vil hjelpe deg videre slik at dette blir løst 💬

Vi følger selvfølgelig opp dette internt for å forhindre at det skjer igjen, og setter pris på at du gjør oss oppmerksomme på det. Vi ønsker at alle som handler hos oss skal føle seg trygge – derfor er tilbakemeldingen din utrolig viktig for oss 🙏

Vi håper alt løses raskt og smidig for deg!

Med vennlig hilsen

Team Fyndiq

Rated 1 out of 5 stars

Bought a product from Fyndiq

Bought a product from Fyndiq. The product was in no way what I expected as the «original» replacement is completely different. Both the «tags» and picture were wrong compared to what i received. It didn’t even fit. I trashed the product and bought a proper product from a different supplier. Fyndiq asked for feedback, but for a couple weeks now they have for different reasons every time not accepted the negative feedback. Fyndiq seems to be corrupt.

28 March 2025
Unprompted review
Rated 1 out of 5 stars

Never order from this place

Never order from this place. It is like sending an order to blackhole. Their customer care works like bots and are a wall than a bridge.Anything you ask the answer is a autoreply that it cant be done. I haven't received my order and there is nothing i can do about it but i got a notification in my email that it got delivered.The thought is all that matters,isnt it? There is no support to connect to a tracking or provide communication with the supplier.no nothing,obviously they are very used to this.One day the customer is going to feel frustrated and give up on sending mails.

25 March 2025
Unprompted review
Rated 1 out of 5 stars

Ordered Griswald xmas calender and got…

Ordered Griswald xmas calender and got ripped off !
The contense was not as described.
9'th hatch had nothing in it at all, the rest is very poor quality. Can't even make out what some of the items are. DO NOT ORDER FROM THIS COMPANY !

9 December 2024
Unprompted review
Rated 1 out of 5 stars

Presents a product as a Nintendo…

Presents a product as a Nintendo Joy-Con controller but it is a "no-name" product that is received.

Text from the ad on Fyndiq:
"Nintendo Joy-Con (L/R) - Dark Blue/Yellow"

On the physical packaging of the product, there is a large disclaimer stating that this product has no affiliation with the legal company Nintendo. There should be a requirement for this disclaimer to also appear in the online advertisement.

I see several other people has the same experience with Fyndiq, stay clear is my advice!

I tried to file my experience with the TestFreaks but it seems to not accept my response

29 November 2024
Unprompted review
Rated 1 out of 5 stars

No product received

According to the tracking link that Fyndiq shared with me, the product left the depot six days after I ordered. Not super quick, but it would've been alright if it hadn't been returned to that depot the very next day. From then on, it hasn't moved. It's been two weeks, and I realize I won't receive my order.

Fyndiq have refunded me, which is good, but in order to be a trustworthy store, you need to send the products people order.

17 August 2024
Unprompted review
Rated 1 out of 5 stars

I ordered / bought 2 PS5 controllers…

I ordered / bought 2 PS5 controllers from Fyndiq, as Fyndiq confirmed me that everything sold from their website was real / authentic, as it is stricktly forbidden to sell fake products in Norway.

When I recieved my order, after waiting for 1 month, I got very dissapointed when the controllers was obviously fake, they was very light in weight, when I tried to play a ps5 game - I got a message that "this ps4 controller cant play ps5 games", it didnt even have a mic, also the box it came in was fake ! Also if you are thinking about saving money, the original only cost 115 NOK more than these fake ones, who dosent even work. So its not even worth it. But I have to say, they could easily fool someone by look, as they look like a good copy. So they are very descieving.

I wrote a message to Fyndiq, they helped me get in contact with the seller, who of course claimed the controllers was real, he also offered me half discount and told me I could keep the controllers <-- I had to send pictures of a real on the side of the fake ones, had to write several emails back and forth, before they finally told me that if I give them 5 stars - they will give me a full refund.

What a scam.. They obviously try to scam their customers, then "buy" them off with 5 stars when they get caught...

Well, Here is my 5 stars to you. Btw, got my full refund :)

27 June 2024
Unprompted review
Rated 1 out of 5 stars

Cheap faulty product

Ordered a replacement remote for my TV, took 3 weeks to arrive. Felt like cheap plastic worked for 1 day then stopped responding. Waiting to hear about a refund...stay away from this website.

25 June 2024
Unprompted review
Rated 1 out of 5 stars

I purchased two "SoBuy Sidebord med…

I purchased two "SoBuy Sidebord med flaskeholde Slagterbænk Skænk Skab FSB56-F" for 1493 kr. However, upon assembling them, we discovered that the wine holders were poorly made. They have too much space, causing the bottles to fall down. Unfortunately, I cannot fix this issue myself due to the pre-made holes. Despite being offered a discount of 250 kr, it is clear that these items were designed incorrectly and do not meet our needs. If we had known about this beforehand, we would have chosen a proper wine holder instead. I expect to receive appropriate compensation for this inconvenience.

3 December 2023
Unprompted review
Rated 1 out of 5 stars

I bought a jigsaw puzzle advent…

I bought a jigsaw puzzle advent calendar.
Poor quality pieces, some of which were put in the wrong box. The «automatic error correction» doesn’t work. The poster is definitely not in HD, and the artwork is stolen from another artist (Thomas Kinkaid). We have up on December 2nd.

1 December 2023
Unprompted review
Rated 5 out of 5 stars
Verified

I was delighter with the service.I have…

I was delighter with the service.I have received the item i order on time.

12 March 2023
Fyndiq logo

Reply from Fyndiq

Hi,

Thanks for the review and 5 stars! Glad to hear that you are satisfied with the service and that your order made it in time.

Have a good one!

//Fyndiq-Emilie

Rated 5 out of 5 stars
Verified

Received my product

Received my product. Works perfectly thanks

28 February 2023
Fyndiq logo

Reply from Fyndiq

Hi,

Thanks for 5-star review! Glad to hear that you received the product and it worked as it should.

Have a good one!

//Fyndiq-Emilie

Rated 4 out of 5 stars
Verified

Good experience

28 February 2023
Fyndiq logo

Reply from Fyndiq

Hi,

Thanks for you review! Thank you for the feedback and we are glad to hear about your experience with us.

Have a good one!

//Fyndiq-Emilie

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