mytrip.com Reviews 74,636

You are asking for my opinion, but : 1) I have not yet received the ticket confirmation code or ticket number; 2) Upon receiving your survey, I decided to first check if the ticket has been recei... See more

The price got raised upon completion , highly unprofessional. How is that even a thing?

I've just bought round-trip. First of all, I couldn't see the all the detail clearly. It says extra luggage for 360 Turkish Liras. When I was paying, I see it rises to 700 Turkish Liras. I dont know w... See more

Don’t ever book your ticket through them. One of the worst customer service. They booked my ticket without informing me that i need a transit visa in Indonesia. When i reached to the airport, i couldn... See more

No refund was given for AirAsia flight that is scheduled in end of January. I booked that cheap flight so I could get entry into a certain country because of "onward or return ticket" requirement.... See more

After a disaster of a trip using mytrip.com's connection 'guarantee', mytrip stated that they would be looking into this case, as seen in their response to my complaint on TrustPilot. That was over a... See more

Dont use them. The transfer guarantee is a lie. When I had to do a transfer from Taipei to Singapore. The counter refused to board us so we tried to call MyTrip. Phone didn’t appear in our MyTrip app.... See more

This booking site works w dynamic pricing. Meaning once you chose to book you get one price and once you come to the payment page they add 150 to the booking plus they remove the discount they offer f... See more

I am writing this review because Mytrip is illegally withholding my money. I have a flight with Transavia. The airline explicitly authorized a FULL REFUND as a goodwill gesture via direct mes... See more

Not travelled much for the past few years, a lot has changed. However, Mytrip provided clear and straightforward emails with all the information in a non-fussy way. Separate emails for each importan... See more

Our experience with mytrip was the worst. We booked the flexible ticket beforehand. It was not possible to change the name of one of the passengers. I chatted with them approximately more than 20 tim... See more

I'm writing a second negative review since no resolution since April. I booked a plane ticket that was confirmed, then canceled by mytrip for no explicit reason, but they still charged my card. My ban... See more

shit hole booked a flight 10 mins and they can’t change the return airport without a 100£ charge first provider I experienced which charges for your change before the 24 hours avoid. Go to trip.com o... See more

Cheap company doing unethical tactics to generate lead and fraud. Update after the reply from company below:- I did not mention about reservation, for last 4-5 days more than half time same fligh... See more

MyTrip failed to notify me of major changes to both my outbound and inbound flights (schedule changes and airport changes). I only found out through the airline’s website. This caused financial l... See more

They should be sued! This travel agency has been lying to us for 6 weeks saying they are escalating things to the airline and the last day we are told they can't do anything about it and we can only... See more

I am very disappointed with my recent experience with Mytrip. I purchased flights for three people and, due to the confusing layout of your website, an additional charge of €350 was added for “c... See more

Absolute joke. We booked flexible tickets and had to reschedule £247 flights. They wanted an additional £2350 to put us on flights advertised on their website as £250, also advertised as same on the a... See more

I press 1 star just because I did not had the option for ZERO! Worse comoany ever, horrible customer services and declining the customer the right of a refund. I bought some tickets with them and... See more

No problem at all. They immediately sent the order confirmation but I had to message them for my airline code and I got it straight away. After booking too, i added my airpoints number and my booking... See more

I recently booked with this company two ticket and the airline cancelled my flight so I called mytrip.com to process a full refund ,I bought these ticket by £1465 and got a refund £725 that was after... See more

I called the support center regarding a no-show confirmation required for an insurance claim. I was able to opt out to my call being recorded, and a human agent took my call after a couple of minut... See more

Terrible no terminal infor when you get to china not terminal info eather there is a booking but nothing else the plane is booked didnt realize it was 24 hour stay over? The plain i booked was so smal... See more

Wow worst experience I ever had with a booking agency. Do yourself a favor, don’t book with them!! They will only scam you, lie to you, and be incredibly rude on the phone, even when you’re being ni... See more

Avoid MyTrip – Worst Booking Experience I’ve Ever Had I tried to make a simple adjustment to my booking and it turned into a complete nightmare. Their system kept sending me verification links,... See more

I bought tickets for myself and my husband back in August to spend New Year’s holidays in Phuket, romantically, just the two of us. I made a mistake when entering my name, and I’ve already contact... See more

Waiting for almost a year for a refund of a cancelled booking. Everytime time I contacted the customer service, I get the same answer: your money is on its way to you. Never gonna book a flight her... See more

Booked a flight and cancelled it on the same day before receiving a notification from Pegasus on same day (27 October) stating i would receive full refund. Despite numerous conversations with customer... See more

MY SON GOT VERY BAD CUSTOMER SERVICE. DO NOT USE THIS third-party app. THEY CLAIM TO BE CHEAP AND HAVE GOOD CUSTOMER SERVICE, BUT INSTEAD, THEY WANT TO SQUEEZE EVERY PENNY OUT OF YOU. INSTEAD OF PAYIN... See more

I booked a simple Fast Track service on 1 September for £15. The service couldn’t even be used because it was booked too late, but I accepted that I’d still pay the £15. What I did not a... See more

This was one of the worst travel experiences I’ve ever had. The price shown during booking was not accurate and did not reflect the real costs. I was hit with extra charges, and conditions that were n... See more

Mytrip gives you a «selftransfer guarantee», but there is no such thing! Simply a scam! I had to pay for a new flight and a overnightstay at a hotel myself, after loosing a connecting flight due... See more

Update: It has been 5 days since I posted my review and contacted the support team regarding the refund discrepancy. I have only received €104, whereas the company stated that €25,104.25 was refun... See more

There are blatant lies on their website claiming that the cost of changing a flight with a flexible fare is only the cost of the difference in cost of flight. What they don’t tell you is that they hav... See more

I booked a flight. I paid for a certain seat. I went to check in on the day of the flight and the seat was not provided. I contacted customer care who said I would need to pay the airline... See more

I cancelled my flight almost 20 days before the travel date, yet MyTrip informed me that no refund is possible, even though the ticket was never used and the airline still had plenty of time to re... See more

This is the worst service on earth - you can perceive it as a scam and should never buy any ticket through them. I bought two tickets from San Francisco to Edinburgh & from London to Vietnam; the airl... See more

Avoid. Scammers and unprofessional employees. Called to cancel my trip they said i have 24 hours to cancel. I called again after 3 hours they said i can not cancel i will be charged £403 if i wish to... See more

Despite having confirmed baggage for my flight, when I turned up, the agent claimed mytrip had not forwarded them the details and I was charged again. I was then treated absolutely disgracefully aga... See more

HORRIBLE. BAD. VILE. THEFT OF MY MONEY (refusal to comepnsate me for losses of THEIR making). PLEASE DO NOT USE THIS COMPANY. Having received response now from MyTrip, offering me not to pay for the l... See more

I will never book through Mytrip again. They do not treat their customers fairly. I cancelled a bookin early enough and they penalized me with 80% of the ticket cost. I checked with the airlines and t... See more

Shame that i can only give one star at rating, i would do -100 if possible. This has been the most disappointing and misleading experience so far, a fxcxing scam! Avoid using this company at... See more

Website error, 3x payment for one ticket. Tried to contact customer service a lot of times, without succes. This company is the worst of all.

MyTrip was in charge for getting my refund from an airline, and now, more than 4 month later i still don`t have it. Their support team doesn`t even bother to read the former emails to know what the ca... See more

They never made it very clear that I needed to buy a transit visa for a 2 hour wait in Mumbai airport. This should be highlighted on emails not in some small print. I have had to pay £500 for a new f... See more

insane baggage upcharges, no option at all to add a carry on only a checked bag, slow customer support, it was faster for me to contact the airline directly to get a name change than engage with mytri... See more

I had booked a trip to fly my dog and was given false information from MyTrip that they sorted it out personally so that I can bring my dog for both flights if I pay a 484$ fee. I paid 161$ to SAS a... See more

Terrible. Scam. Do not book with this company. Customer service cannot even change a flight. It's taken over 24h and they already have payment. They don't call back when they say they will and I ha... See more

When I put my booking reference, I don’t find anything

I bought a return ticket from Antalya to Auckland about six months ago from mytrip.com order no. 1060-837-598. On our return through Istanbul, Turkish Airlines told us that mytrip.com had deleted our... See more