Trip.com Reviews 161,959

It was accurate, but a bit to intricate for a 5 star rating... having to copy and paste from your site to the airline site is clunky and inefficient... you should have an AUTOMATIC LINK at worse and a... See more

I appreciate trip.com for making booking and cancellation easy for customers. I like their points system too and the best thing I like about it that I got business lounge for free in multiple times wh... See more

Train was slightly late, which wasn't a problem, but we were crammed in like cattle and lots of people weren't able to get on as it was completely jammed. Once we got to Coventry most people left the... See more

Finally being able to find a good deal on a flight out of Rome as quickly as possible. Unfortunately, they didn’t have much in the way of vegan or vegetarian options onboard so I was a bit bored and... See more

They are very flexible with payment methods. It doesn't metter if you are Chinese with their unique payment systems or Brazilian split you payment in several months as typical in the Brazilian s... See more

I booked my flights with trip.com. At first, I had good experiences—the airline assigned me seats that weren’t too far back. But on my recent trips, the airline kept giving me seats at the very back o... See more

Booking my flight through Trip.com was easy, with great variety in airline options and baggage choices. However, I paid extra to make my ticket refundable and changeable, only to be surprised by very... See more

I am an older person and find the internet hard to navigate sometimes. This app is very good and easy to understand. I do prefer to put my rail tickets in my online wallet, but sometimes have to print... See more

Offers unconditional refund. In platforms like Agoda, Expedia or Bookings.com they will less off the foreign exchange rates. Hence even when you cancel your reservations, the client will still be shor... See more

I like that the filters for flight search had the checked baggage option. However, when I turned on Price Alert, it does not include the checked baggage fee function, so the price alert doesn’t reflec... See more

I use Trip.com for everything—flights, accommodations, and attractions—and it has consistently been an incredibly convenient app. The interface is easy to navigate, prices are clear and competitive, a... See more

Not once has Trip.com failed me. My plane tickets if possible, are always seamlessly updated on Singapore Air website, my hotels are always welcoming, even for China hotels who previously had a bad re... See more

Re: Bookings: 1653709859476806 + 1653709846689625 Candice Zhang and Demi Qian were simply oustanding Trip.com Chat agents..Willing to help, doing their best to satisfy customers and very kind in th... See more

Their search engine is spot on and gives you choices all the way through, especially when doing multi-flight bookings when you need options e.g. choice of airport, carrier, times, etc. 100% satisfied... See more

Helped us get seats to phuket from singapore when none appeared to be available and switching to singapore airlines website we were ableto see and manage our booking. Thank you.

I used to book everything through MakeMyTrip for the last 9 years, but this website has really impressed me. It offers great value, and booking both my flight and hotel was incredibly easy. I’ll defin... See more

Booking through Trip.com was extremely convenient and hassle-free. The platform is very easy to navigate, and I was able to find great deals at an affordable price. Payment was smooth and fast, with m... See more

Ansa hotel is centrally located in Kuala Lumpur. The pavilion mall is just across the street, the market jalan Alor is just 5 minutes walk from the hotel. Lots of restaurants around, the food court... See more

I contacted Trip.com customer support because I was unable to complete online check-in on the easyJet official website. The customer service agent, Red, was extremely friendly and professional. She pa... See more

Bought air tickets and the airfare was competitive. However, I should have been given the option to pay in foreign currency / local currency of the country I am travelling to, not automatically con... See more

It’s the first time I buy tickets by Trip.com and I wasn’t your sure at the beginning because the price was lower than in other platforms, but I bought my tickets and everything was okay, I received m... See more

Im not chinese speaker & found Trip webpages easy to understand in English.. images are clear .Hotels are plentiful to chose from in all price ranges .Bit of advice .. fares for flights can c... See more

The pricing details are very transparent, which is a great feature! Hopefully, passengers will know exactly where the restrooms are when choosing their seats on the plane. Keep it up!

Used it to book an intercontinental two-way trip. The experience was seamless. I saw several reviews online beforehand saying that the company was a scam and kept the money without buying your flight... See more

This app is amazing. So many deals and ways to save money, and good customer service and communication. Trip coins and the random promo codes are the best thing about the app for someone who takes tra... See more

I contacted Trip.com customer service regarding an issue I encountered during my travels. The support team was fast, patient, and genuinely helpful. They reviewed my complaint thoroughly and resolve... See more

the perks on the booking cannot function well because the app still relynon the feedback of the airlines same with the hotels, they need to get feedback from hotel as well useless lang ung mga b... See more

The use of these type of apps are usually good until you need help . I really don’t need perks ..just great fares and honest dealings. I don’t like paying extra for insurance, free seats or other gi... See more

I find trip is both helpful and functional especially in the areas of hotel stays, flights and rail tickets. I booked flights earlier this week at the end of the Black Friday period which were both go... See more

credicard did not go through.. was attempting to collect and save my credit card details.. the refusal took a long time to get the ticket confirmed. also issue ticket takes time. why???

Cheap Nego fares for airlines found in trip.com, the only weird part is upon completing the booking and payment, they save the fare as a nego fare then after hours they reprice it in a more private ne... See more

Requested front facing window seats + table - got none of these either way, so quite disappointed. Pleased however with the cost of my split tickets compared to other fares

I booked air ticket to Guang Zhou and experienced Typhoon. Flight stop and airport closed. Thanks to excellent service by trip.com. The customer service so helpful and settle our flight change for fre... See more

convenient booking. good price. easy to navigate. initial price usually shows original fare plus tax included, hence no need to navigate another page for tax included fare.

Really helpful good website you get all your bookings at one place in very tidy way also keeps you updated for everthing very clear instructions and good deals

The website is easy to navigate and booking is simple. I have booked flights car hire train and taxis using this platform it's brilliant.Very competitively priced.

I purchased quite a number of flight tickets to Japan with a good deal price for my team. Unfortunately, one of the team couldn’t make it and would like to cancel her flight to a one way . Tried very... See more

I did get tickets at real good price. However I tried many times on a different date and just could not pay with the message of tickets sold out. After I change one day earlier, one try and got ticket... See more

I can't enter my full name as its length is bigger than the allowed limit. My full name is JOSE ANTONIO ROSA DOS SANTOS JUNIOR

Best booking platform that I deal with, never had a problem with them. Very reliable. Booked many hotels and flights with them already. And if you're Booking a trip to China, even better.

Second time booking with them, great experience, good ticket options with competitive prices. Tickets took some time to arrive but well within advertised 48 hours so no issues.

Very easy to order train tickets, opted to have digital version with no problems. Very good prices, would use again.

Really I appreciate your service, It was really faster and no complicated. Thank you very much trip. Com Highly recommend ⭐⭐⭐⭐⭐

Easy to follow after a few trials and errors, even for a hesitant IT me. for the flight search or searches, could do with a marked like icon, so that you could go back to the marked likes, like in... See more

Thank you very much to trip.com for saving my vacation, and especially to Hollis for his help. He was so good at comforting me and efficiently resolved my itinerary. He and trip.com made things easier... See more

rip.com absolutely exceeded my expectations! From super easy booking to unbeatable prices and instant confirmations, the entire process was smooth and stress-free. I loved how user-friendly the app... See more

It was good but for regular user of your company some extra benefits must be there .....I luv trip .com Interested to book trident mumbai for March send me the best of deal