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Tesco Insurance Reviews 16,157

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's prices, considering them competitive and valuable, especially for older drivers. Consumers appreciate the straightforward and user-friendly online service, which makes it easy to get the necessary coverage. The website's ease of navigation and clarity are frequently mentioned as positive aspects of the overall experience. People highlight the excellent service provided by the staff, describing them as efficient, informative, and friendly. Reviewers feel well taken care of, particularly when dealing with claims or policy changes. The company's ability to handle claims quickly and professionally, often exceeding expectations, contributes significantly to customer satisfaction.

Based on these reviews

Rated 5 out of 5 stars
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Although tesco insurance started out reasonably priced I have been charged increasingly more year on year for a 1.6 astra fully comprehensive. Now nearly 1k per year despite no endorsements, etc. T... See more

Rated 5 out of 5 stars
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Annual renewal time, a bit more expensive than previous year so went on the usual internet comparison sites. What a palaver, really cheap quotes from company’s I’d never heard of. Then the decent wel... See more

Rated 5 out of 5 stars
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Went on insurance comparison site and Tesco came up with the best price. Clicked the website link and checked and confirmed my details. Fast and easy to understand and navigate their website. Anyone... See more

Rated 5 out of 5 stars
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I received a renewal email for my house contents, but the increase was much higher than the previous year. I rang Tesco and explained I’d never made a claim and that I wanted a better deal. They didn’... See more

Rated 5 out of 5 stars
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I contacted Tesco Insurance to start the claims procedure after a tree fell onto the roof of my house. The claims handler who I spoke to was very professional and knowledgeable and talked me through t... See more

Rated 5 out of 5 stars
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Tesco car insurance came out (almost) the cheapest on Money Supermarket. The only cheaper option would've been a policy in which the driver has a 'black box' installed to monitor his driving (no thank... See more

Rated 4 out of 5 stars
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On seeking a costing for 2024-35 I went to the Tesco site and read that Tesco was not offering car insurance to those over 86yrs so, I sought cover elsewhere. Suddenly on Sunday 4 Oct. an email appea... See more

Rated 5 out of 5 stars
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I have been with Tesco for my car insurance for three years now as they are consistently cheapest for a good level of cover. I recently changed my car so had to let Tesco know. I had thought this woul... See more

Rated 5 out of 5 stars
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Switched to Tesco car insurance as was competitively priced compared to previous insurer. Since renewal I’ve changed my car and getting a quote for the new one was really easy to do online. I also had... See more

Rated 5 out of 5 stars
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I called the insurance number on Saturday morning and the process has been really simple to be honest its been outstanding. We had Craig around today from Pure to do the assessment and we feel fully c... See more

Rated 4 out of 5 stars
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Difficult to contact.No email address.Little communication unless you have a phone connected to the Internet.If I phone a call will cost me around £5 without completing the business I phoned about.Als... See more

Rated 5 out of 5 stars
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I used compared the market for quotes on my car insurance the Tesco offer was the most suitable I was directed to the Tesco website and I could go into better detail on the coverage. It was very simpl... See more

Rated 5 out of 5 stars
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Having been involved in a no fault car accident Tesco insurance dealt with my claim in a very professional, quick/fast manor. Within 24 hrs everything was arranged for my vehicle repair and a hire veh... See more

Rated 5 out of 5 stars
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Made closing my insurance policy very easy. I spoke to an adviser rather than online as needed surety. Excellent adviser. Professional, knowledgeable and reassuring. If only everything was this simple... See more

Rated 3 out of 5 stars
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Tesco took too long to answer the phone. They argued the point regards contents as well as buildings, which was not fair as nothing contents wise was involved. They seemed to want to delegate everythi... See more

Rated 5 out of 5 stars
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Having researched prior to applying and being a Tesco customer for many years, it was a no-brainier to be honest! Only “gripe” was finding a work description for added drivers. List is very prescri... See more

Rated 5 out of 5 stars
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Nice to have a phone line to enable a conversation to be had to ask required questions. My call was answered by a friendly member of staff who quickly resolved my enquiry.

Rated 5 out of 5 stars
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No one wants to make a claim against their household insurance unless absolutely necessary, with the worry or expectation of form filling, back and forth with calls and/or emails etc; this was not... See more

Rated 5 out of 5 stars

I know that one should rate insurance company really after trying to make a claim to get the full picture, but... My car insurance policy just started today and there where few tiny errors on the p... See more

Rated 5 out of 5 stars
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The on line service was quite quick easy to follow. I got the cover required at a very competitive price. I didn't have to print out a load of unessary jargon. Everything came down to me in a short ti... See more

Rated 5 out of 5 stars
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Previous experience with insurance companies were frustrating because I have paid car insurance for nearly 50 years and preferred policies that provided full comprehensive cover without any add ons. D... See more

Rated 5 out of 5 stars
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I took out my car insurance with Tesco because it was easy to fill in the form, the quote was the most competitive. Tesco clearly set out the details of the policy. I received the policy within th... See more

Rated 5 out of 5 stars
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Iwas in accident car was written of money in my account 24 hrs after agreeing I can honestly say what tesco insurance is first class service from beginning to end of claim

Rated 5 out of 5 stars
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My renewal was much dearer than the Tesco quote. This is usually the case. I have claimed only a very small amount in over 45 years but the insurance is always much dearer than other quotes, hence I c... See more

Rated 4 out of 5 stars
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Tesco's listened to my request and offered options to bring the price down ,it would be Nice a a long standing customer to get options on your renew for example change excess from 150 to 250 it woul... See more

Rated 5 out of 5 stars
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Great efficient informative staff. Mine was not only a cancellation of policy it was also changing an existing one. Having guidance through the labyrinth of your system was a great help.

Rated 5 out of 5 stars
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Tesco's insurance are a great company because the day of your policy running out the next day they cover you until 12:00 hours the first day of the next years premium so if you forget you are covered... See more

Rated 5 out of 5 stars
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The web site was extremely easy to follow when applying for motor insurance. When I had a small query about one detail, it was quickly answered by a representative on the telephone. All together a... See more

Rated 5 out of 5 stars
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The Tesco car insurance is so simple and straightforward that it’s easy to make most changes to your car insurance without the need to speak to anyone, plus most changes are not chargeable

Rated 4 out of 5 stars
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All good. Little concerned that the final amount debited to my credit card was higher than the quote I was working with. Think it might have been insurance tax but it was never explained.

Rated 5 out of 5 stars
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Second time with tesco first time they sorted out my claim very quickly and with professional handling. I have now gone back to them and hopefully they will keep the renewal price down.

Rated 5 out of 5 stars
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I was impressed with the representative who took my details and asked me about rings I had put in as single priced items and what value I had put on them.

Rated 5 out of 5 stars
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Excellent service. Professional, friendly and very reassuring and helpful. Probably the best car Insurance company I’ve ever had to communicate with. I can’t recommend them highly enough and I will de... See more

Rated 5 out of 5 stars
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A v flexible process v easy to negotiate the site. Lots of choices on policy contents & a v competitive price I’m v happy with my new care insurance with Tesco

Rated 5 out of 5 stars
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Tesco's Home Insurance is a very comprehensive cover, but at a very good price but with the knowledge that it is with TESCO, that means you are well covered and safe.

Rated 5 out of 5 stars
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After the accident Tesco insurance took over for recovery of the vehicle and caravan and took over and took the stress away and completed the claim efficiently from start to finish. I would throughly... See more

Rated 5 out of 5 stars
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Well taken care of by Tesco insurance, particularly after a minor accident which was my fault. The renewal Insurance process was also very straight forward and trouble free.

Rated 5 out of 5 stars
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In particular I should like to highlight the help and assistance by Hafsah at Tesco Insurance. She guided me through the changes and reviewed the policy schedule to my complete satisfaction.

Rated 5 out of 5 stars
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Tesco car insurance provided the best cover and the lowest price of compare websites. This was particularly valuable for the older drivers.

Rated 5 out of 5 stars
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Was easy to get Tesco's insurance for my care as I had a lovely lady helping me to complete t process

Rated 5 out of 5 stars
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Very impressed by the way my insurance claim was dealt with by Tesco, efficient and speedy, hire car supplied the next day and as I was not to blame the pay out was in my bank within a couple of days,... See more

Rated 5 out of 5 stars
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The Tesco home insurance App was easy to use . Fast and gave me just what I required. I would recommend it as price competitive too

Rated 5 out of 5 stars
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Slick process. Did not oversell products. Clear and understandable. Quickly transacted. Provided what we wanted.

Rated 5 out of 5 stars
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Renewed my car insurance policy - had a few queries all answered and solved for me interms of cost & suitability

Rated 5 out of 5 stars
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The Lady on the phone was very helpful , unfortunately I have suffered with a stroke at 74 years of age, and I struggle with some of the questions, only because I am slower now and it takes me longer... See more

Rated 5 out of 5 stars
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Booked my Home/Contents very easy on the Tesco website and price very competitive. Would recommend anyone to have a look before you automatically renew with your Insurance Company.

Rated 5 out of 5 stars
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Excellent service.rang to put my daughter in my insurance.it wasn’t confusing.it was sorted within 10 minutes.the customer service was excellent.

Rated 3 out of 5 stars
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Tesco normally offer around 10% discount when approached, Did not do so this time.

Rated 5 out of 5 stars
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Very helpful young man. Told him straight away that my hearing on phone was not brilliant so please speak slowly and loudly. He did!! Very helpful and pleased with outcome.

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Company details

  1. Insurance Company

About Tesco Insurance

Written by the company

Tesco Insurance offers a wide range of products to help protect the things that are important to you. Over 2 million Clubcard members trust Tesco Insurance with their policy. See if you could save with your Clubcard on car, home, pet, travel and life insurance.

Tesco Pet Insurance is arranged, administered and underwritten by Pinnacle Insurance Ltd and Tesco Travel Insurance is arranged and administered by Rock Insurance Services Limited and underwritten by AWP P&C S.A. Tesco Life Insurance is provided, administered and underwritten by Aviva Life & Pensions UK Limited.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

16K reviews

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Replied to 16% of negative reviews

Typically replies within 2 weeks


Rated 5 out of 5 stars
Invited

Easy Renewal

Renewing was easy especially as the premium this year was marginally cheaper than previous year

15 October 2025

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