Bensons For Beds Reviews 301,017

Nathan (hope I have name right) in Kidderminster was friendly and helpful. I told him what I wanted, he showed be some beds which fitted requirements, I chose one which was not the most expensive. N... See more

Brilliant service from Rida from the moment he spotted us looking for a mattress for our son. After a lot of lying down, we settled on a natural material mattress. Rida was very informative, explained... See more

Sean was a great help working with us to find our new mattress. We visited near closing time midweek and we never felt rushed. I can certainly say I learnt a bit about different mattresses and it was... See more

As soon as I walked into shop, staff were welcoming, didn't feel pressurised to buy. Asked for assistance again not pushy, Morgan was the assistant very helpful and worked out payment plan ect th... See more

Good welcome on entering the store and was asked immediately what I was looking for, but not in an overbearing manner. Once Danny knew our requirements he escorted us to the test bed which gave an id... See more

Great customer service from Adam in the bury store. He had an in depth knowledge of products and explained everything clearly. We experienced the Sleep match service and tried several mattresses befo... See more

Gabriel, the store manager greeted us when we first arrived and looked after us so well. Gabriel was so knowledgeable and his customer service was outstanding. He took his time in allowing us trying d... See more

Anthony from the Blackpool branch made our experience easy and painless. Can’t fault him. He was professional and polite throughout our visit, even though we gave him a hard time with how clueless we... See more

The whole Bensons for Beds experience was excellent from start to finish. Rachel in the Cannock branch was amazing and helped me choose the perfect bed. She didn’t make me feel rushed to make a decisi... See more

I popped into Bensons For Beds in Coventry where the Sales Person named Intasar was very helpful indeed. He knew my budget and the fact that I needed to factor in the price, assembly of the bed. H... See more

I don't usually feel comfortable in showrooms/ furniture shops or chatting with sales teams, but the team at Bensons Beds in Plymouth was complety different. From the moment I walked in, Steve intr... See more

Walked in and was greeted by Jim who to either leave us alone to try the mattresses on our own, or he offered to show us different types of mattresses, ie natural fibres, gel, memory foam etc. Jim was... See more

Buying a bed and mattress has been a confusing and stressful journey. There are so many different types and its hard to understand which is better without buy the world for it. However, Gaynor made th... See more

Great service. Liv’ was very informative but not pushy. Helped us determine our needs. We purchased our current bed from Bensons 19 years ago. Would highly recommend this company.

My partner and myself walked into the store unsure as to what mattress we needed. Phil greeted us and was extremely helpful with getting us set up on the firmness tester but his knowledge and expertis... See more

From walking in the store to delivery, can’t recommend Bensons enough, particularly the Keighley store. Ibr was brilliant. I used the Sleeppro in store and Ibr showed me mattresses that were suitable... See more

From initial store visit, through ordering and delivery, all staff have been a pleasure to deal with. The delivery guys even asked if they should remove their shoes at the door. The mattress purchased... See more

Went back and forth to the Worcester store several times to try various mattresses and decide on headboard colours. All staff helpful in particular Cherie who suggested the zip and link option as we w... See more

No call from the delivery drivers which I was relying on as I work close to home and was going to meet up with them. Fortunately I was watching the tracker they provide and saw they were nearly at my... See more

Martyn at Bensons for Beds in Kettering was very helpful and gave a great advise, without being too overwhelming, as some sales and marketing managers and staff can often be. He has explained all the... See more

Sales Assistant was excellent. She gave great advice and demonstration of the different beds and firmness which helped us choose the correct bed which resulted in us buying a bed there. Price was good... See more

I visited the store to buy a pillow and the service from the advisor Rita was absolutely excellent! She was friendly, professional, and really took the time to understand what I was looking for. I lef... See more

Went there this weekday and had such a great experience. The customer service was amazing — the employee who helped us really cared about our needs and made sure to answer all our questions. They help... See more

Paul was really understanding, really patient, listened to what we were looking for then helped us decide by showing us the different mattresses that would suit our needs. He was kind, considerate... See more

Kevin and Neil very very helpful, Im moving house and was worried about which size of bed to buy, I chose one then went back a few days later changing my mind and bought the small double bed, both m... See more

We needed a new bed and mattress for my Mum who is 82 and needed time to navigate the store. Hassan gave us all the information we needed to make the right purchases and was kind patient and made Mum... See more

Jake,s service was exceptional in every way. He was very patient with his advise as I am 89years old . It made a pleasant change to be treated with respect which you don,t often get with young a... See more

Amazing service! The Manager at the Lancaster store was so helpful in helping making a choice of which mattress. Showing us different types and price ranges. Settled on a fabulous mattress in the 25%... See more

We popped in at the weekend to the Botley Road store in Oxford to get a new mattress (it was a bonus that they had an offer on of 25% off). A member of staff called Kurtis approached us and welcomed u... See more

Everything in the store was explained to me in detail about buying the right bed and mattress so I felt comfortable in what I was buying. The after sales service about getting rid of my old bed and th... See more

Communication has been brilliant. Updated every step of the way. Delivered exactly when told. Delivery men were great, shoes off at the door, very pleasant.

Good morning, I have to say, visiting your Stevenage branch yesterday 5.10.25, was great. As soon as we walked in Sophie approached us to ask if we needed any help, huge, friendly sm... See more

My first visit to Bensons and from start to end you are made to feel comfortable no pressure no one hovering over you and when I did choose a bed Jo done the paperwork and arranged delivery with no fu... See more

We were surprised at the attention we were given and the knowledge that Jagvir had. The wide range and number of beds was also a pleasant surprise. We had expected Bensons to be our first port of ca... See more

It was the Great price and discounts that made me place my order.also it was so easy to order on line and Bensons kept me informed from my order day to delivery day.great service.also lots of credit t... See more

We had exceptional service from Mike and Tom at the festival park store. They went above and beyond to help us find our perfect mattress and pillows. Would recommend this store to anyone

My bed was delivered at the time stated by 2 very pleasant and polite gentleman they were friendly and answered any questions I had. I cannot speak highly enough. One of the gentlemen name was Steven.... See more

Really wonderful service from Dawn from start to finish. I wanted a tempur so knew what I wanted already. Another one! Can’t thank dawn enough for our lovely service and atmosphere, highly recomme... See more

Janet at Altrincham -processed our order in conjunction with her colleague. Advised and identified the various ways to obtain the specification we needed. Which included different components and lead... See more

Welcoming and helpful Manager. Took his time throughout our purchasing process. Made us feel comfortable and not rushed. Explained everything to us in detail. Highly recommend Bensons.

Great service by Nadeem. Love the mattress I bought. in addition, thank you for recommending the hybrid pillows. Can not sleep on any other pillow anymore

We wanted to buy a king size ottoman bed for our spare bedroom. It wasn't sale time and being a spare bed didn't want to pay a fortune. We were shown to an ottoman bed with headboard that was half pri... See more

I didn't go intended to buy but because Liv had so much patience to go through a wide range of beds models and mattresses I was able to decide easier than I expected. Very professional!

Daren was very knowledgable about beds and mattresses and very pleasant with us as customers i will defo recomend bensons for beds to family and friends mr & mrs ward

The item itself was very, very good. But most impressive of all was their customer service department. I unfortunately had to move the delivery slot twice but their team facilitated this without any i... See more

Is my second purchase from them and I went back because the first time excellent customer service. I received the same great customer service this time alao. I will go back again

To big for my room the one in the shop I looked at looks completely different to the one i had delivered and the shop don’t tell you much about this now I got to sale it won’t be biying again now I g... See more

The service provided was helpful; Julie made everything simple and easy, and it didn't take too long either. Julie provided good customer service, and overall, she was lovely.

As a returning customer Casey was able to bring up on the system what we had previously purchased about 4/5 years ago, so that we was able to get the correct mattress that we needed for our bed frame... See more

Amazing customer service from Mohammed Arif. His patience and support was amazing and we did not feel pressured. He was able to explain the different types of beds and his guidance was exceptional.