Furniture Village Reviews 174,225

Great experience purchasing our new sofa and chair today! Shan was brilliant, he expertly showed us the furniture that fitted what we were looking for, giving us as much help as we needed without bein... See more

Rebecca Cox was a fantastic salesperson. She was charismatic, knowledgeable and extremely helpful. The showroom is fantastic. So large and spacious yet promotes a cosy atmosphere which helps w... See more

First Impressions were of a well balanced ,full and attractive showroom. Staff were very welcoming and happy to let us browse without undue ' supervision', telling us to call them if needed. We di... See more

We visited your Orpington store today. We Would not hesitate to recommend your salesperson Barbara Janowicz. Barbara was excellent . She gave us so much help on deciding our choice of dining furnitur... See more

Excellent delivery team - Andy & Adam. Furniture delivered well within our time slot. Care taken in every aspect of our delivery and also with the assembly of our new furniture. Both are a cre... See more

Great communication of delivery information, including text updates and a call from the driver one hour before arrival. Jon and Adam provided an excellent, prompt service. They transported the bed ups... See more

This was our third visit to Furniture Village and Barbara has always been very attentive, friendly and professional. Over these visits, it took many hours to make our final decision. Barbara was alway... See more

Carolyn looked after us fantastically. She listened to us and gave brilliant advice. It’s a great experience to have such a customer focused member of your team. Thanks to Carolyn we finished our LONG... See more

Delivery team Kev and Matt were professional and friendly. They explained why pictures were taken before and after the sofa was set up in the room and put a protective covering over my beige carpet, a... See more

Called into the Telford store on 6th October to browse for new sofas, ended up buying! Dealt with the lovely and very helpful Jayne who gave very good customer service, making for a pleasant expe... See more

Walking into the Southampton store l noticed how light and airy it was. Easy to walk around and see all the sofas displayed. After a few minutes a staff member called Bill came over and introduced him... See more

Fantastic smart sofas and great service! We bought the first sofa we saw. Furniture Village has lovely modern sofas. We bought the first one we saw! This sales consultant, Karunaker, was friendly an... See more

Michael (salesman) was very attentive in a non pushy way. Jumped on any last minute questions and changes we needed without hesitation. Delivery on time (could have done with a bit more than 10 mins n... See more

Saw the settee and chair in store, Brandon was extremely helpful in explaining what would happen if we purchased same. A quick sale, and quick delivery through Stu and Ste, who really showed true prof... See more

It's hard to think of another store where all the employees are so happy and friendly especially when working on a Sunday! Samantha took care of us but everyone made a fuss of our furbaby - Freddie, w... See more

Extremely pleased with the fantastic customer service from the store, particularly Essa was brilliant! From the start Essa quickly realised our sofa requirements and worked very patiently with us to c... See more

Today, Connor and Raz from Store2Door delivered my new sofa. I am so impressed by how polite and professional they were. They unboxed my sofa and showed me all of the components while putting it toget... See more

Courteous, considerate delivery men. Shoe covers worn and mat placed on floor whilst putting the table together. Demonstration of how to lock in folding extension given. Advice given, when asked, a... See more

We were already looking for a new suite and heard about furniture village and decided to check out what was available. We Quickly picked exactly what we were looking for and helped by the very polite... See more

I was contacted about an hour before delivery so I knew when to expect Saul & Lewis. They turned up on time and laid down matting so there was no possibility of damaging the floor. They put the sofa t... See more

Laura greeted us upstairs whilst we went to look at mattresses in your Gateshead store. She left us to try out all the mattresses then returned and offered us some helpful advice. We were very impres... See more

Great service from beginning to end! Good value Comfy sofa Lovely sales staff and delivery smooth. Callum at Poole Furniture Land was very patient with the payment as forgot to pay balance before d... See more

Good communication and accurate updates on the delivery. Once the two men arrived they quickly established what they needed to do and explained clearly the process, very friendly and polite. They p... See more

Cannot recommend Matt and Davie the delivery men highly enough. I was having a sofa and chair delivered. Matt and Davie were really great. So friendly, polite, informative. The whole experience was... See more

Salesman Richard was very good! Answered all our questions without hesitation, explained all items we looked at and gave advice as required! Actually a pleasure to interact with! Not pushy at all and... See more

Billy’s Delivery team were very professional and courteous. They placed the sofas in position and checked mechanics worked ok and took all the packaging away with them. They were helpful when I reali... See more

Wayne and Par just delivered my new table and chairs, were very professional and nice, did an awesome job we will definitely be buying furniture from furniture village again. First class job thank you... See more

Wayne and Pa delivery of the item was exceptional. The furniture was perfect and works extremely well in the space we have designed. Once again Wayne, Pa and also Sonia S at the store were all excepti... See more

Definitely recommend. From ordering the bed to delivery excellent experience. Friendly and helpful plus informative buying my new bed. I was offered a hot chocolate by Matthew while browsing for my ne... See more

Previously left 5 star review for sales procedure. Today was delivery day and everything went perfectly. Kept informed of delivery time and updated when closer. Very friendly and helpful delivery men... See more

Nice clean store easy to walk around plenty of choice, no hassle but very helpful and informative. Sunny was the member of staff that helped us with our purchase and was extremely friendly, helpful a... See more

Our experience with Furniture Village was a really positive one, made so by helpful and knowledgeable salespersons that are passionate about the products they sell. Their delivery service is second to... See more

Billy and Steve P. made the whole delivery process absolutely smooth and stress-free. They were professional yet very approachable and friendly throughout. They took the time to patiently explain... See more

I’ve just received delivery of my table and chairs, which I’m delighted with. The delivery team, Sancho and Geoff were excellent. They assembled my table, made sure I could operate it and took away al... See more

Excellent choice of dinning room furniture. The show room is very good, so many things to choose from.Love the look and quality. The sales was also excellent Tony was really attentive and gave us lots... See more

Andrew was a really lovely and helpful salesman. I called in to the store to look at the moon range of dining furniture. Andrew personally explained the range of furniture and different sizes. With my... See more

Today Glenn and Nigel were extremely helpful in installing the dining table and chairs in our house. The delivery came within the specified time slot and took around 30-45 minutes and the rubbish was... See more

Two very nice chaps, Jason and Jason, came to collect a mattress from me. Both were very pleasant and I’d be happy for them to deliver/collect anything from me again in the future if I bought anythin... See more

Rang to explain issues with the comfort of my new corner sofa. Spoke to Khadija in customer service, who was very helpful & kind. She seemed to understand the issues & gave good instructions of how to... See more

Absolutely exceptional service. We were expecting to have to assemble the chair ourselves (no easy feat for two oldies), but the two lovely delivery guys very capably put it together for us. The chair... See more

Just the right level of initial attention. Customer service excellent. Product knowledge was superb. And they carry and can use a tape measure. How refreshing - a lesson to be learned you other large... See more

Delivery was excellent and love my new table. However I noticed that the price had been reduced from when I had bought it 6 weeks ago. I contacted admin and Judi arranged a price match for me thereby... See more

While shopping for furniture we came across Issa at furniture village in the South Ruislip branch. He’s bubbly character made us laugh and made the experience very smooth and enjoyable. We brought sof... See more

The delivery specialists, Kurtiss and Andrei, were incredibly helpful, even going so far as to help me relocate my old sofa into another room. They were quick, efficient, and walked me through what... See more

The two lads was apologetic for the traffic and hold up’s trying to get to our home. They worked quickly and efficiently to unpack our products ensuring not leave packaging around outside. They we... See more

great experience - carlton and headley were our drivers, they were so considerate and dealt with a lot of the hassle for us - unboxing our sofa, taking the rubbish with them, and even building it for... See more

Our Sales consultant Vinny was so helpful with our Purchase. He helped me and my wife with our order and even gave us he’s expert opinion with loads of different options too. He’s customer service is... See more

Alfred and Alex The delivery team did an excellent job bringing in our new sofa. They were punctual, professional, and handled everything with care. Once the sofa was in place, they took the time to... See more

Huge thanks to Alfred and Alex from Furniture Village RFC Dartford, they were brilliant from start to finish! Arrived on time, super friendly, and handled everything with real care. They made the wh... See more

The two delivery guys who brought my bed today were absolutely wonderful! They were kind, professional, and went out of their way to make sure everything was set up perfectly. It’s so nice to see peop... See more