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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and versatility of the products. Consumers appreciate the ease of assembly and the attractive design of the items they purchased. People highlight the sturdiness and smooth operation, particularly of desks with motorized legs. The customer service receives exceptional feedback, with reviewers noting the responsiveness and attentiveness of the staff. Consumers appreciate the quick and helpful assistance they receive when they have questions or need updates on their orders. While some reviewers mentioned occasional delays in delivery, they generally found the customer service to be proactive in keeping them informed.

Based on these reviews

Rated 4 out of 5 stars
Verified

I ordered a Jaxson Corner Desk with walnut top. I received my order, which was incorrect. I have an angled wall in my office and was looking for a corner desk with a 32.5" angle. The Jaxson 65"... See more

Rated 5 out of 5 stars
Verified

I chose iMovr after extensive research. They offered the highest quality products and had the best warranty. Two years later, one of the monitor arms stopped holding position. iMovr sent me an entirel... See more

Rated 5 out of 5 stars
Verified

The L shaped table frame is quite sturdy and the assembly was relatively easy. However, I'm concerned regarding the ease of disassembly for the frame in the event that I may need to move. Specifi... See more

Company replied

Rated 5 out of 5 stars
Verified

Beautiful l-shaped lander desk. Took a while to deliver, but once it was on the move the shipping company was terrific. Call them to make sure you have a scheduled delivery. Came on a medium sized... See more

Rated 5 out of 5 stars
Verified

My butcher-block Lander was worth the wait! The desktop is solid wood and the finishing is excellent. The motorized legs are also much smoother and sturdier than my previous standing desk's. Very litt... See more

Rated 5 out of 5 stars
Verified

I am very happy with my new desk. Attractive design made with quality materials. Very smooth operation. Thanks to customer service for their help in managing changes I made after order was initially p... See more

Rated 5 out of 5 stars
Verified

I asked customer service to hold my shipment *during perhaps the busiest time of the year* because I was going out of town and didn't wany my husband to receive his Christmas present while I was not t... See more

Rated 5 out of 5 stars
Verified

This is my second purchase of a desk from iMovR. The first one, a limited edition wood-top captain's desk, was so good, I knew I would not be disappointed. The four-leg model looks elegant in my home... See more

Rated 5 out of 5 stars
Verified

The wait was the worse part. I went with custom wood desk during a sale. Their customer service dept did their best to keep me informed. I didn't receive tracking like the imovr stated. Though I rece... See more

Rated 5 out of 5 stars
Verified

Finding an American-made standing desk was important to me. iMovR built and shipped out my new Lander desk quickly and it was easy to get it set up. The desktop had some shipping damage to its surface... See more

Rated 5 out of 5 stars
Verified

I inquired for an update to my standing desk. Their cstomer service was very attentive and provided all the details and information I was requesting. Bought the updates and they where promplty shipp... See more

Rated 5 out of 5 stars
Verified

Shipped on time and arrived in good condition. Everything was super easy to set up with a custom top I had finished myself. My only issue was that the legs were shipped in cardboard. While the pac... See more

Rated 3 out of 5 stars
Verified

#1: It took a long time to receive our keyboard holders - nearly a month without any status updates on the website. #2: It took two calls to the company to find out when the item would ship afte... See more

Rated 5 out of 5 stars
Verified

Great product, awesome customer service. We bought first desk years ago and when my wife needed a desk, we did not hesitate to use this company again.

Rated 5 out of 5 stars
Verified

Quick response from a HUMAN BEING. Means SO MUCH these days of crappy chat bots, phone trees, and AI. I wasn't left waiting or hanging.

Rated 5 out of 5 stars
Verified

From order date through post delivery, Cristal Soto was awesome!! And... the desk is truly beautiful!

Rated 5 out of 5 stars
Verified

Good (on-sale) price for a hard-to-find European product; easy-to-use website and ordering process, smooth delivery with timely tracking updates.

Rated 5 out of 5 stars
Verified

I enjoy the versatility of the gymba. It is well-made and allows me to choose the options as advertised.

Rated 5 out of 5 stars
Verified

I got an ergonomic Keyboard tray, and it was a breeze of fresh air after getting an non-ergonomic tray with somewhat deceptive images and information from Amazon.

Rated 5 out of 5 stars
Verified

Great product and easy to assemble. Excellent customer service.

Rated 5 out of 5 stars
Verified

Shipped and delivered quickly. Easy to assemble, and seems to be sturdy.

Rated 5 out of 5 stars
Verified

Easy to order. Great customer service.

Rated 3 out of 5 stars
Verified

I purchased a 6x3 EcoLast Hybrid Chair Mat by WellnessMats. The mat is of good quality and feels great when standing, but when sitting and using my chair, the chair will not glide easily without me fi... See more

Rated 5 out of 5 stars
Redirected

I purchased a desk with a solid wood desktop from iMovr in 2021. After a couple of years, the desktop developed a crack. When I contacted iMovr about it, their customer service was outstanding. I... See more

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Company details

  1. Fitness and Nutrition Service
  2. Furniture Store
  3. Pharmacy

Written by the company

iMovR is leading the office fitness revolution against 'sitting disease' by implementing innovative ideas in high-quality products. We are committed to create the best standing desks and ergonomic accessories for all users.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

316 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 20% of negative reviews

Typically takes over 1 month to reply


Rated 5 out of 5 stars
Verified

Highly Recommend

This desk converter is sturdy, stable, and can easily be moved up and down with double screens, phone, Dymo LabelWriter, and Plantronic ear set.
I(F) am over 60 and not super strong.
Very well packaged. You'd have to take a hammer to it to be able to damage the desk converter; so no problem shipping it long distance.
Would highly recommend this iMovR corner desk converter!

7 November 2024
Rated 4 out of 5 stars
Verified

Stowaway Keyboard Tray is a Winner

I ordered the Stowaway Keyboard Tray to attach to my Fully Jarvis desk, and I am loving it so far. A huge improvement on typical keyboard tray designs with their clunky under-desk tracks. This one is streamlined w/ minimum extra metal hanging down under my desk and bumping my knees, and the horizontal track and rotating stowaway design are truly innovative. It's sturdy, and highly adjustable. The horizontal track offers another benefit (aside from fitting under standing desks), which is that sometimes I'm not sitting exactly at the center of my desk (e.g., if I'm focusing more on one monitor than the other, or if I have bulky items under my desk or on top of it). In these instances the keyboard can slide to the right or left with me to help me stay in ergonomic position. Also, it can be pushed to one side or the other to avoid under-desk accessories when stowing away. I gave 4 stars instead of 5 b/c the documentation/instructions that came in the box were inadequate and misleading which led to a frustrating experience putting it together. (Support was responsive and courteous, though.) Also because the mouse arm does not stay put unless you slide it partially on top of the keyboard tray.

23 September 2024
Rated 5 out of 5 stars
Redirected

Customer Support was really great

Customer Support was really great, I thought my desk was going to be broken forever, the controller wouldn't lower and my desk raised to full height on its own. I was helped immediately and was guided through the process to get my desk operational again.

Best customer support and help I've ever received.

Going recommend iMovr at every opportunity.

6 November 2024
Unprompted review
Rated 5 out of 5 stars
Verified

Awesome customer service

Cristal in customer service corrected my order when the incorrect product was shipped to me by accident. She communicated various updates on how to get everything correct throughout the process and I'm grateful for help in getting everything sorted out.
As for the 42" corner desk conversion, I love the product. It's well made, very functionable, and I have enjoyed using it these past couple weeks.

16 October 2024
Rated 5 out of 5 stars
Verified

Very happy with our new kitchen mat

Very happy with our new kitchen mat! Would be great to have more color options, but that seems to only be available with lower quality mats from other vendors.

10 October 2024
iMovR logo

Reply from iMovR

Glad you like it! And thank you for the review!

Rated 5 out of 5 stars
Verified

Awesome Experience

Great desk and superb customer service

25 September 2024
iMovR logo

Reply from iMovR

Reviews like this is what we strive for every day - thank you so much for taking the time to review us.

Rated 5 out of 5 stars
Verified

No issues

No issues, wrapped and protected everything well.

24 September 2024
iMovR logo

Reply from iMovR

Thank you for the review!

Rated 5 out of 5 stars
Verified

Great Customer Service

I have had a fantastic experience with iMovR and their products. They have quickly helped me solve the issues that have come up with the cabling on my sit-stand desk (I kept pulling on the cables when I crossed my legs under the desk while sitting and needed replacement cables) and they also replaced the worn out controller under warranty on a 6-plus year old desk.

23 September 2024
iMovR logo

Reply from iMovR

Thank you so much for the review and glad we could help!

Rated 2 out of 5 stars
Verified

Desktop great, but not order accuracy/shipping time

The zip lift desktop is great. Very sturdy, easy to set up and use. However, shipping took longer than they suggested and when it arrived I found that part of the order (monitor arm) was not shipped with the desktop. They were part of the same order. Ordered this almost a month ago and still not complete. Hope it arrives soon because I want to love this new set up.

23 September 2024
iMovR logo

Reply from iMovR

I hope the final setup went well and we are sorry about the delay. Depending on the components, some items may ship separately. If you have any additional issues, please reach out to our support.

Rated 4 out of 5 stars
Verified

Order process was good but shipping issues

Order process was good but then the two parts of my desk were shipped separately: I received the base but had to email the company to find out what happened to the top. They responded that it hadn't been shipped and have me a new tracking number for the top package. It appears that it had not been shipped and might not have been without me following up because UPS did not receive the package until I asked them to check on it. Not a huge deal but a bit annoying to have to follow up in order to get my whole order shipped.

UPDATE (Oct 10, 2024): iMovr reached out about my ordering experience and clarified a few things. I still think they should make it clearer on the site that the desktop and base do NOT ship simultaneously and there should not be any confusion about tracking numbers (which they did not provide for my desktop until I asked). Desk is great, works as advertised, feels solid and well made, happy with the purchase.

17 September 2024
Rated 1 out of 5 stars
Verified

I haven’t even gotten my desk yet…

I’m receiving a product survey before I even have my product???? Desk tracking has been completely inaccurate for three weeks… I received a survey about how I like my desk, and I haven’t received it yet. I’m receiving pieces of my desk in peacemeal, (the CPU holder showed up yesterday?????) I am very upset at the transparency and shipping delays

17 September 2024
Rated 2 out of 5 stars
Verified

It’s been 12 days and I still haven’t…

It’s been 12 days and I still haven’t received my keyboard tray. Hopeful it’ll be great when I do receive but for as expensive as this was I’d expect much better service.

13 September 2024
iMovR logo

Reply from iMovR

Hi Philip. I am really sorry for the delay. Our products are made to order in the USA and unfortunately our production fell behind a bit and your order suffered. Our goal is to ship 100% of our orders on time. I do really hope that your enjoy your SteadyType Slide. if you have any issues, please reach out to our customer service as we are here to help.

Rated 4 out of 5 stars
Verified

Happy Overall

I was happy with my experience with ordering, etc. The mat was a gift for my son who lives across the country and he got the mat recently. He seems to like it, but he hasn’t had it long so I don’t have a lot of feedback. My one complaint was that it took longer to get shipped and delivered than I anticipated. Faster shipping would be good.

30 August 2024
Rated 3 out of 5 stars
Verified

Better Late than Never

I called this morning, 8/26/24, PayPal because we received the bill for the mat I ordered but I did not receive the mat yet. PayPal said they would check things out. Thankfully I just received on my front porch my new mat this afternoon. Thank you! I so wanted this mat and I finally got it! Patricia Mason

21 August 2024
iMovR logo

Reply from iMovR

HI Patricia. I am glad it worked out and arrived when it idid. I hope you are enjoying your Mat!

Rated 5 out of 5 stars
Verified

Great product

Great product. The instructions were good. Customer support helped me with all the questions I had before purchasing to make sure I was getting what I needed.

16 August 2024

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