ALT. Fragrances Reviews 1,339

Have ordered from them many times to my delight all fragrances have been great. They did send me the wrong fragrance recently but rectified the situation very quickly by sending me the right fragrance... See more

I received a bottle which had leaked out and damaged the box and was obviously very potent. I emailed with pictures of the issue and my order numbers and received a response back within a few hours... See more

At first you think there cannot possibly be a perfume company that can replicate the original and actually stay all day. Well, I found it. This company is great. There products are amazing, reasonably... See more

Aside from Alt's fragrances being 'spot on' as a dupe company, their customer service is AWESOME! One of my bottles arrived with half fragrance because of a loose top; no worries, ALT replaced th... See more

Excellent customer service. I had a bottle that leaked during shipping. I submitted an email and picture and it was handled with absolutely NO hassle. Other companies could learn from you. Great job!!... See more

Amazing experience. The customer services of this company(ALT Fragance is one of the best in USA).They always resolve any type of issues! Thank you so much ALT Fragances!

Alt Fragrances has amazing customer service! My order arrived with the wrong scent, and within 24 hours they had already replied and shipped the correct fragrance. So impressed thank you!

I have ordered several different frags and most I like is crystal23 give them a try, I have returned a couple I wasn't too fond of and customer service was great Steve W Danvers MA

Love the price and how long scents last. Had issue with one package leaking and customer service instantly sent out replacement. Great customer service and products! Repeat customer

Alt. Fragrances continues to impress me. There products have earned the right to be called quality dupes. They have some unique offerings and blends within their broad portfolio. And in the times I ha... See more

ALT makes great fragrances—-some of my favorite, in fact! The customer service is also helpful and willing to work with you to handle any concerns that you may have. Give ALT a try! I highly recom... See more

I orders 3 fragrances for the first time with Alt and 2 of the atomizers didn’t work so I reached out to customer service and they shipped 2 out immediately. The atomizers are not my favorite but they... See more

I always have the greatest experience with this company and the products. I have very sensitive skin and I can say that I have never had a negative reaction to any of their scents. I am led to believe... See more

I’ve ordered from ALT probably 4 or 5 times. I’ve always had great customer service. This most recent order one of my scents that I purchased had leaked and half the bottle was gone. I emailed custome... See more

Save your high dollar colognes for nights out, alt fragrances can be a night out fragrance or work day scent boost, even on my high energy job, it lasts until I make it home.

ALT is a great company. Wonderful products as advertised. Affordable prices. Perhaps most importantly, they want their customers to be completely satisfied and work diligently to achieve that end.... See more

I’ve been an ALT patron since 2023! Recently one of my shipments came with 2 damaged bottles out of 4. I emailed Customer Support and within 24H they had both replied to my email and shipped me 2 new... See more

I was missing an item from my order. One email sent in to customer service and just Days later my item was shipped out and received. No hassle. Couldn't have been easier!

I have ordered with Alt a few times and I’ve always been happy with my purchase. This recent order had a leaked bottle unfortunately upon arrival so I notified Alt immediately. They not only replied w... See more

My 2nd order got in on the 20% off Prime Promo. I decided to combine that with the extra savings on the discovery package of 5 scents create your own scent profile. Such a great value I got 2 of the p... See more

I absolutely love the fragrances I've purchased from ALT! I've round replicas of my favorite fragrances that I couldn't afford on ALT. I am constantly getting compliments and asked what I'm wearing. J... See more

Just delivery is not ideal. Sometimes perfumes get spilled while they make it through final destination unfortunately. But because the quality of the product is really one of the best i have ever had,... See more

I recently purchased the “For Her” set from ALT. Fragrances and I couldn’t be happier! Every scent in the set smelled very close to the designer fragrances they were inspired by, which was impress... See more

I dealt with Karimunnisa from customer service for the entirety of my issue with an order. There was a slight delay in getting it resolved, but I understand things happen which cant be avoided. Kari... See more

Alt fragrances are great, they are nicely priced and the customer service is great. The only issue I’ve had is with the bottles which have leaked. I didn’t remove any stars because that’s costly for t... See more

Just received my 1st order. I have the real versions of most of my 1st order to compare. I am extremely happy and can say with confidence ALT fragrances smell and last, just like the real thing as if... See more

This was the first time I’ve ever tried ALT fragrances and it was a pleasure. The fragrances are long lasting and smell so good. I had an issue with one of my fragrances and they fixed it very quickly... See more

I highly recommend giving Alt a chance. After receiving my second order, I highly recommend them. Even when I have a comment about certain thing, they make a generous move by sending me another one wi... See more

Fragrances are great. The Crystal fragrance is quite pleasant. My wife loves when I wear it. I love the smell overall but when I first apply it there is a faint rubbing alcohol smell that my nose de... See more

Had a issue and they resolved it quick would do business with again highly recommend them

This is Joshua Moore. I ordered ALT Reality. Shipping was fast and I was given updates and info during the shipping process. The cologne exceeded my expectations. Their customer service is A+. Bu... See more

ALT the experience was great, the ease of shopping, the purchasing of the products. And delivery was top tier.

The fragrances are great quality. Also had an issue with delivery and customer service took care of my issue immediately. Definitely earned my continued business

I received an open bottle that leaked my fragrance into my envelope and receipt. I reached out to customer service and provided pictures and to my surprise they are replacing my fragrance. I am so del... See more

I appreciate your quick response and solution to my shipping issue. I love your product and feel the same way about your customer service. Thank you for making my experience a great one. I have been... See more

Not only is the cologne amazing but the customer service is beyond expectation. It's rare to find such good customer service nowadays, but these folks are exceptional. Thank you for your support and y... See more

I think the fragrances that I get are well worth the money. I have no issue with them at all and their customer service is second to none. I had one fragrance sent incorrectly and I informed them and... See more

The product is good, however I have had several shipping issues where it has taken months to get my order. I have had to make several emails to find out what is going on with my orders.

I received a bottle of perfume that had leaked, it smelled fantastic and I was disappointed, but, I reached out to the company and they sent a replacement. I’m extremely pleased with the resolution.

Absolutely love all fragrances! Would love to review these on my platform !

Work fast to replace damaged bottle caused by carrier

This cologne is yummy! I’m very particular, so it’s hard to find the right one. Any floral notes can give me a migraine. I got the larger size this time! Love it!! 🩷

I absolutely looooove it! This is my second bottle, and I’ll keep buying it. I love the fragrance and how it smells. Loveeee loveeee loveeeee it!

The representative support team was very helpful on correcting my issue in getting the correct perfume sent out! I appreciate their concern and consideration as well!

I was missing a few items after my package arrived I reached out through the email provided on the website someone contacted me ASAP they asked a few questions I answered and also responded with pics... See more

I was sent wrong item and customer service fixed quickly and easily .

Fast service and follow up emails

they resolved my concern.

I love all the bottles I got, all the scents smell really good and long lasting will definitely be buying again.

The customer service this company gives is second to none. Sometimes you can be apprehensive about making an online purchase when there’s no number to call to speak to someone directly. I assure you t... See more