Tourlane Reviews 4,663

TrustScore 4.5 out of 5

4.5

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, knowledgeable staff, and well-organized holidays. Many consumers highlight the personalized attention they received from travel experts, who tailored trips to their specific needs and preferences. People also appreciate the flexibility in modifying travel segments and the valuable tips and insights provided for various destinations. Consumers express satisfaction with the smooth and enjoyable booking process, often mentioning the prompt and accommodating responses to their requests. The company's app is also well-received, with users finding it user-friendly and helpful for managing their travel plans. The location of the hotels is also a key aspect for the customers. Overall, individuals recommend this company for its professionalism, attention to detail, and commitment to creating memorable travel experiences.

Based on these reviews

Rated 5 out of 5 stars

well organised by Tourlane before we travelled. And good community/reminders of trips and details when we were in South Africa. Very little hassle/effort from our side- we could just enjoy the holiday... See more

Company replied

Rated 5 out of 5 stars

Booking our trip to Costa Rica with Tourlane was the best decision ever! From the initial consultation to the concierge service during the trip, we felt cared for every step of the way. We were truly... See more

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Rated 5 out of 5 stars

At the beginning of the year 2025, I traveled through Sri Lanka with my daughter for three weeks. I'm still thrilled with Tourlane's service. There were a few minor issues, but we were able to resolve... See more

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Rated 4 out of 5 stars

We wanted to fly to Hawaii this year and received excellent travel advice from Alex. He was able to give us very helpful tips and advice. The meetings were also very pleasant and entertaining. He to... See more

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Rated 3 out of 5 stars

Like: Short response time, quick offer, friendly, requirements well met Dislike: Flights are not part of the offer or travel contract; assistance is only available during booking. In case of problems... See more

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Rated 5 out of 5 stars

I’ve planned to travel to Sri Lanka. When I contacted Tourlane, they reacted very quickly. After 2 days the first interview took place. They planned the journey for me with all my special whishes. I c... See more

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Rated 5 out of 5 stars

Mrs. Alicia Carr who consulted us for a short trip to Norway is very knowledgeable, friendly, was easy to be reached and put together a personalized trip in a short turnaround time. She made sure to a... See more

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Rated 5 out of 5 stars

Alex did an amazing job planning for our family trip to South Africa! With three kids, we needed a well-organized and stress-free itinerary, and he absolutely nailed it. Everything was thoughtfully pl... See more

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Rated 5 out of 5 stars

I didn’t had the opportunity to book because we wanted to safe costs and decided to book the whole travel bei our own. But if I wouldn‘t have already so much experience in traveling and planning (I‘m... See more

Company replied

Rated 4 out of 5 stars

We spent about a week in South Africa in June. Our first contact was very responsive to our requests and needs. Everyone we spoke to from Tourlane was very professional and attentive. A special mentio... See more

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Rated 5 out of 5 stars

From start to finish meaning coming up with the first idea to flying to Tanzania to actually planning it step by step Tourlane was super proactive and basically planned the whole thing. So grateful an... See more

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Rated 4 out of 5 stars

One hotel was not the best … much improvement but ok for one night… Issues that did not include vouchers to leave train or go to airport at end of trip!!! The ferry was not mentioned and you could... See more

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Rated 5 out of 5 stars

Great trip to Greece with a perfectly designed itinerary by our travel expert acc to our wishes, excellent hotels in Mykonos and Santorini, smooth ferry island connections & private transfers as well... See more

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Rated 5 out of 5 stars

Mr. Clauss did a very good job in planning our trip in Chile. He was very friendly and flexible in changing our bookings. His recommendations were thoroughly well thought and manageable. The hotels... See more

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Rated 5 out of 5 stars

Overall, Tourlane was a very professional company. The lodge booked by them was clean, the food was delicious and the staff were very friendly. The safaris booked were also great, we saw lots of anim... See more

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Rated 5 out of 5 stars

I'm not the kind of person who usually leaves reviews, but if it weren't for Aykut's great interaction I wouldn't have. Aykut has been super friendly, helpful and responsive on all our requests for... See more

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Rated 5 out of 5 stars

Aykut parla was an immensely patient guy who resolved all my queries and planned the perfect trip to Peru . Would consider tour lane always . High regards to aykut for rebuilding the itinerary multipl... See more

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Rated 5 out of 5 stars

We had a really good trip to Namibia. Our tour was really taking into consideration our requests but also the local reality of the road conditions. Distances very well anticipated leading to a stress... See more

Company replied

Rated 5 out of 5 stars

Last year we Made a Trip to Namibia . It would be better if some accommodation and routes were planed differently . Lokal guides were top. But overall very good organised , we had a great time. This y... See more

Company replied

Rated 5 out of 5 stars

Mrs Pilz did a very good job in planning our trip for Peru. she was very friendly, timing was perfect and she had a lot of knowledge and could provide very good tips. Her draft for the trip was what... See more

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Rated 5 out of 5 stars

Dear Tourlane Team, What I loved about my recent travel experience: Your app is extremely user-friendly and my overall experience was perfect. Everything was handled seamlessly as we disc... See more

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Rated 5 out of 5 stars

The experience so far was just to recieve general information about a visit to Japan. The contact at Tourlane was very kind and made a great proposal for a visit. It's now up to me and my wife to dec... See more

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Rated 5 out of 5 stars

It was a great experience in Costa Rica with the family. It started with the service for finding the right trip for us, the wonderful app and the concierge service (Elisa) during the stay. Thanks!

Company replied

Rated 5 out of 5 stars

I had a great experience planning my Thailand trip with Alex. I was given hotels and ideas for tours based on what I liked. The meetings had been really helpful and easy to understand. The only conf... See more

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Rated 5 out of 5 stars

We had the pleasure to book our Thailand trip together with Mrs. Denise Nawroth and it was very professional and lovely. We were surprised about the knowledge and that she even lived there, so she kno... See more

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Rated 5 out of 5 stars

Our review covers only the planning of a journey to Tanzania. Stefan Becker from Tourlane is very knowledgable, tailored the trip according to our needs, had good tips and insight into the region.... See more

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Rated 5 out of 5 stars
Invited

Everything was how we planed with agency,from our arrival in Bangkok,all transfers to Kho Phi Phi/Phuket everything well timed and organised with local agency even we organised our flights,agency mana... See more

Company replied

Rated 5 out of 5 stars

We planned a trip across Argentina with Tourlane. Ms. Süssner proved to be a very competent and dedicated consultant. In just under a week, the complex trip was fully planned. Unfortunately, for perso... See more

Company replied

Rated 5 out of 5 stars

Tourlane is really taking into account your needs and wishes. They are very experienced in the specific area and have ideas and suggestions that are not widely spread all over the place.

Company replied

Rated 4 out of 5 stars

Tourlane has a very good concept for complete offers. The offers were quickly and completely created by the employee Mr. Alexander Ohlrau according to our specifications. Unfortunately, the offer di... See more

Company replied

Rated 5 out of 5 stars

We are planning a trip to the south of Italy for our 50th year anniversary. Our specialist from Germany is Selina Weinert. So far, she's been wonderful! It took her no time to face time us and asked u... See more

Company replied

Rated 5 out of 5 stars

Lara has organized my IT Trip for summer with my family. She had some many great ideas and provided so much information about the different regions. I´m really looking forward! Thank you Lara :-)

Company replied

Rated 5 out of 5 stars

We had a great experience with Tourlane organizing our trip to Japan and Korea. From the beginning, we were matched with an expert who helped us design the itinerary based on our budget and person... See more

Company replied

Rated 5 out of 5 stars

Together with Tourlane and the travel expert Stefan Becker we planned a trip to Chile. We received a very good, well prepared and presented travel proposal. The strength laid in the flexibility of... See more

Company replied

Rated 4 out of 5 stars

The overall organization was good. However we noticed some misses. One of the coloration was missing for the last 48h of the trop and another accommodation was inaccurate in terms of number of people,... See more

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Rated 5 out of 5 stars

My sister and I had a call with Marco Huber yesterday to plan our trip to Mexico! It was great! Marco told us about his trip and experiences in Mexico which made us even more excited and want to do th... See more

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Rated 5 out of 5 stars

What a fabulous experience! I forgot how professional service can feel like in regards to traveling! My service agent was superb, mega friendly and just super easy to talk to

Company replied

Rated 5 out of 5 stars

We had a top consulting specialist, Alex Ohlrau, for our planned trip to the USA. Alex was always very, very nice and helpful and had many good tips for us. I can only recommend him. He was also alway... See more

Company replied

Rated 5 out of 5 stars

Straight from the beginning Tourlane did a very good job in planning our trip along the Garden Route in South Africa. The Service Centre was very helpful and friendly when we asked for sudden changes.... See more

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Rated 5 out of 5 stars

We had a great travel agent who planed a wonderful trip for us to south africa. She was very nice, competent and very flexible regarding our wishes.

Company replied

Rated 5 out of 5 stars

Alex took the time to really understand our wishes and quickly put together a great program. Thank you for the excellent information!

Company replied

Rated 5 out of 5 stars

I would like to express my sincere appreciation for the excellent service provided by Aykut. He took the time to thoroughly assist us, offering valuable tips and advice throughout the entire process.... See more

Company replied

Rated 5 out of 5 stars

The travel agent was very friendly and never tried to force us to book things that didn't interest us. This is a refreshing change from most travel agents.

Company replied

Rated 5 out of 5 stars
Invited

Top Planung, Top Service. Alles hat perfekt geklappt. Die Guides vor Ort waren sensationell

Company replied

Rated 5 out of 5 stars

Great to start with ideation on website, our consultant was fantastic, the vacation was an excellent experience. I very much recommend Tourlane Services.

Company replied

Rated 4 out of 5 stars

Very good service and knowledge about Thailand. Good ideas and recommendations. Thanks for your assistance Mrs Wolf

Company replied

Rated 5 out of 5 stars

Great travel made in Costa Rica. Travel organise with a move every two days all around the country. I recomand Tourlane

Company replied

Rated 5 out of 5 stars

Niklas helped to organise a very special beach and fishing trip to Australiens east coast. Excellent friendly advise!

Company replied

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Company details

  1. Tour Agency
  2. Tour Operator
  3. Travel Agency

About Tourlane

Written by the company

Tourlane schafft unvergessliche Reiseerlebnisse und unterstützt Sie mit persönlicher Beratung und individuellem Service – vor der Reise und durch unsere Reiseexperten vor Ort.

Reisen mit Tourlane Individuell zusammengestellt. Unschlagbarer Preis. Bester Service

REIBUNGSLOS & EFFIZIENT
Individualreisen leicht gemacht Tourlane ist der Online-Anbieter für maßgeschneiderte Reisen, mit dem Reisende ein individuelles Reiseerlebnis machen – mit hervorragendem Service und dem besten Preis-Leistungs-Verhältnis.

MAßGESCHNEIDERT
Über 10.000 zufriedene Reisende haben bereits eine einmalige Tourlane unternommen.

BESTES PREIS-LEISTUNGSVERHÄLTNIS
Mit Tourlane sparen Reisende im Schnitt 30 Stunden Planungszeit – und buchen Flüge, Unterkünfte, Transport und Aktivitäten am günstigsten aus einer Hand.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 2 weeks


Rated 4 out of 5 stars

We spent about a week in South Africa…

We spent about a week in South Africa in June. Our first contact was very responsive to our requests and needs. Everyone we spoke to from Tourlane was very professional and attentive. A special mention goes to the on-site contact who assisted us from start to finish. We will definitely recommend you and plan to organize a future trip with you.

June 17, 2025
Unprompted review
Tourlane logo

Reply from Tourlane

Sehr geehrte/r sunkist,

vielen Dank für Ihre positive Rückmeldung und die Weiterempfehlung! Es freut uns zu hören, dass Sie einen angenehmen Aufenthalt in Südafrika hatten und mit unserem Service zufrieden waren. Ihr Lob für unser Team und den vor Ort Ansprechpartner geben wir gerne weiter. Wir freuen uns darauf, Ihnen bei Ihrer zukünftigen Reiseplanung wieder zur Seite zu stehen!

Mit freundlichen Grüßen,
Ihr Tourlane Team

Rated 3 out of 5 stars

Not the package expected

Like: Short response time, quick offer, friendly, requirements well met
Dislike: Flights are not part of the offer or travel contract; assistance is only available during booking. In case of problems, the traveler must deal with the airline alone (this is not a package tour).

June 23, 2025
Unprompted review
Tourlane logo

Reply from Tourlane

Sehr geehrter Herr Schürer,

vielen Dank für Ihre Bewertung und Ihr wertvolles Feedback. Es freut uns zu hören, dass Sie mit unserer schnellen Reaktionszeit, den freundlichen Service und der Erfüllung Ihrer Anforderungen zufrieden waren.

Wir bedauern jedoch, dass die Buchungserfahrung nicht Ihren Erwartungen entsprochen hat, insbesondere hinsichtlich der Flüge und der Unterstützung während Ihrer Reise. Wir nehmen Ihr Feedback ernst und möchten Ihnen gerne weiterhelfen. Bitte kontaktieren Sie unseren Kundenservice unter service@tourlane.com, damit wir gemeinsam eine Lösung finden können.

Vielen Dank für Ihre Geduld und Ihr Verständnis.

Mit freundlichen Grüßen,
Ihr Tourlane-Team

Rated 5 out of 5 stars

We had a really good trip to Namibia.

We had a really good trip to Namibia.
Our tour was really taking into consideration our requests but also the local reality of the road conditions. Distances very well anticipated leading to a stressfree road trip. Johnson our local concierge was keeping in touch and reacted promptly when we asked to have last night closer to airport. Really good experience!

June 13, 2025
Unprompted review
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Reply from Tourlane

Sehr geehrte Frau Brichaux,

herzlichen Dank für Ihre positive Bewertung! Es freut uns sehr zu hören, dass Sie eine so gute Reise nach Namibia hatten und dass unsere Planung Ihren Wünschen sowie den lokalen Gegebenheiten gerecht wurde. Es ist schön zu wissen, dass Johnson, Ihr Concierge vor Ort, Ihnen während Ihres Aufenthalts hilfreich zur Seite stehen konnte.

Wir hoffen, Sie bald wieder bei Tourlane begrüßen zu dürfen, um Ihnen weitere unvergessliche Reiseerlebnisse zu ermöglichen!

Mit freundlichen Grüßen,
Ihr Tourlane-Team

Rated 5 out of 5 stars

We had a top consulting specialist

We had a top consulting specialist, Alex Ohlrau, for our planned trip to the USA. Alex was always very, very nice and helpful and had many good tips for us. I can only recommend him. He was also always able to respond spontaneously to planned changes. Thank you once again.

June 10, 2025
Unprompted review
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Reply from Tourlane

Vielen Dank, Frau Sandra, für Ihre hervorragende Bewertung! Es freut uns sehr zu hören, dass Sie mit der Beratung von Alex Ohlrau zufrieden waren und er Ihnen hilfreiche Tipps gegeben hat. Ihr Lob geben wir gerne an ihn weiter. Wir wünschen Ihnen eine wunderschöne Reise in die USA!

Rated 5 out of 5 stars

Great travel made in Costa Rica

Great travel made in Costa Rica. Travel organise with a move every two days all around the country. I recomand Tourlane

May 23, 2025
Unprompted review
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Reply from Tourlane

Dear René,

Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your Costa Rica adventure with the frequent travels around the country. Your recommendation means a lot to us, and we look forward to helping you plan another great journey soon!

Best regards,
Your Tourlane Team

Rated 5 out of 5 stars

Namibia and china

Last year we Made a Trip to Namibia . It would be better if some accommodation and routes were planed differently . Lokal guides were top. But overall very good organised , we had a great time. This year based on our positive experience from last year we wanted to book china . Planing was very good but the price exceeded our budget.

May 22, 2025
Unprompted review
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Reply from Tourlane

Dear Ebru Saribeyoglu,

Thank you for sharing your experiences with us! We're delighted to hear that despite some accommodations and routes in Namibia not meeting your expectations, you still had a wonderful time and appreciated the local guides. We understand the China trip didn't align with your budget, and we're here to work with you on more tailored options in the future. Your feedback is valuable in helping us improve.

Best regards,
Your Tourlane Team

Rated 5 out of 5 stars

Expert level - would definetly recommend it

I didn’t had the opportunity to book because we wanted to safe costs and decided to book the whole travel bei our own. But if I wouldn‘t have already so much experience in traveling and planning (I‘m an eventmanager) I would have definetely book that trip. The offer was really good and cheaper than expected. Furthermore our contact person (Bennet Joseph) seemed like a real expert and was really friendly. I would definetly recommend to book a Trip in case you don‘t have the motivation to manage everything by your own.

May 9, 2025
Unprompted review
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Reply from Tourlane

Dear Birte Nebel-Engehausen,

Thank you for your thoughtful feedback! It's wonderful to hear that, despite your decision to manage the travel arrangements independently this time, you found our offer appealing and cost-effective. We're especially pleased that Bennet Joseph left a positive impression with his expertise and friendliness. Your recommendation means a lot to us, and we hope to assist you with your travel plans in the future should you seek a hassle-free experience.

Best regards,
Your Tourlane Team

Rated 5 out of 5 stars
Invited

Everything was how we planed with…

Everything was how we planed with agency,from our arrival in Bangkok,all transfers to Kho Phi Phi/Phuket everything well timed and organised with local agency even we organised our flights,agency managed to plan everything perfect....No stress,Notting....Thank you

April 14, 2025
Tourlane logo

Reply from Tourlane

Dear Zlatko,

Thank you so much for your kind words!
We’re delighted to hear that everything went smoothly during your trip – from the transfers to the organization with our local partners. It’s wonderful that the planning allowed you to enjoy a stress-free experience. We truly appreciate your feedback and look forward to supporting you again on your next journey!

Best regards

Tourlane team

Rated 5 out of 5 stars
Invited

Bester Reiseservice „ever“

Top Planung, Top Service. Alles hat perfekt geklappt. Die Guides vor Ort waren sensationell

April 18, 2025
Tourlane logo

Reply from Tourlane

Lieber Michael,

vielen Dank für Ihre fantastische Bewertung! Es freut uns sehr, dass sowohl die Planung als auch der Service Ihre Erwartungen voll und ganz erfüllt haben. Wir sind begeistert, dass die Guides vor Ort einen positiven Eindruck hinterlassen haben und freuen uns auf die Gelegenheit, Ihre nächsten Reisen wieder so perfekt zu gestalten.

Mit freundlichen Grüßen,
Ihr Tourlane-Team

Rated 5 out of 5 stars

Excellent planning and service

Excellent planning and service, they are very helpful and reliable.

April 24, 2025
Unprompted review
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Reply from Tourlane

Dear Edgar,

Thank you for your excellent feedback! We're thrilled to hear that you found our planning and service to be both helpful and reliable. We look forward to assisting you again on your next adventure!

Best regards,
Your Tourlane Team

Rated 5 out of 5 stars

Pleasant contact, compelling, interactive offer

Knowledgeable, flexible and friendly contact and consultant who created a pleasant atmosphere and excitement about the trip. Nice personalised interactive offer, quick iterations

April 10, 2025
Unprompted review
Tourlane logo

Reply from Tourlane

Sehr geehrter DT,

vielen Dank für Ihre positive Rückmeldung! Es freut uns sehr zu hören, dass Sie mit unserem Service und der persönlichen Beratung so zufrieden waren. Ihr Lob bezüglich unserer flexiblen und freundlichen Zusammenarbeit wissen wir sehr zu schätzen. Wir sind stets bemüht, unseren Kunden eine einzigartige und maßgeschneiderte Reiseerfahrung zu bieten.

Wir wünschen Ihnen eine unvergessliche Reise und stehen Ihnen bei weiteren Fragen jederzeit zur Verfügung.

Mit freundlichen Grüßen,
Ihr Tourlane-Team

Rated 5 out of 5 stars

Tourlane is special

Tourlane is really taking into account your needs and wishes. They are very experienced in the specific area and have ideas and suggestions that are not widely spread all over the place.

April 4, 2025
Unprompted review
Tourlane logo

Reply from Tourlane

Lieber Steffen,

vielen Dank für Ihre positive Bewertung und Ihr freundliches Feedback! Es freut uns sehr zu hören, dass Ihnen unser individueller Ansatz und unsere Fachkenntnisse gefallen haben. Unser Ziel ist es, die Wünsche unserer Kunden bestmöglich zu erfüllen und einzigartige Reiseerlebnisse zu schaffen. Wir hoffen, Sie bald wieder bei Tourlane begrüßen zu dürfen und Ihnen weitere unvergessliche Reisen zu ermöglichen.

Herzliche Grüße,
Ihr Tourlane-Team

Rated 5 out of 5 stars

A trip across Argentina

We planned a trip across Argentina with Tourlane. Ms. Süssner proved to be a very competent and dedicated consultant. In just under a week, the complex trip was fully planned. Unfortunately, for personal reasons, we had to cancel the trip on short notice. I will definitely recommend Tourlane to others.

April 2, 2025
Unprompted review
Tourlane logo

Reply from Tourlane

Sehr geehrter JustAnswer Kunde,

herzlichen Dank für Ihr positives Feedback! Es freut uns zu hören, dass Sie mit der Planung Ihrer Reise durch Argentinien und der Unterstützung von Frau Süssner so zufrieden waren. Ihr Lob geben wir gerne weiter. Wir bedauern, dass Sie Ihre Reise aus persönlichen Gründen absagen mussten, und danken Ihnen, dass Sie Tourlane weiterempfehlen möchten.

Wir wünschen Ihnen alles Gute und hoffen, dass Sie bald die Möglichkeit haben, eine Reise mit uns zu erleben.

Mit freundlichen Grüßen,
Ihr Tourlane-Team

Rated 4 out of 5 stars

Good Service Provider

Tourlane has a very good concept for complete offers. The offers were quickly and completely created by the employee Mr. Alexander Ohlrau according to our specifications.
Unfortunately, the offer did not match our budget.
We would be happy to recommend Tourlane.

March 26, 2025
Unprompted review
Tourlane logo

Reply from Tourlane

Sehr geehrter Axel,

vielen Dank für Ihre Bewertung und Ihr positives Feedback zu unserem Konzept sowie zu der Unterstützung durch Herrn Alexander Ohlrau. Es freut uns zu hören, dass Sie mit unserem Service zufrieden waren. Wir bedauern jedoch, dass das Angebot nicht innerhalb Ihres Budgets lag.

Wir sind stets bemüht, die Wünsche unserer Kunden bestmöglich zu berücksichtigen und würden uns freuen, einen neuen Versuch zu starten, um eine passende Lösung für Sie zu finden.

Vielen Dank für Ihre Empfehlung!

Mit freundlichen Grüßen,
Ihr Tourlane-Team

Rated 5 out of 5 stars

Niklas helped to organise a very…

Niklas helped to organise a very special beach and fishing trip to Australiens east coast. Excellent friendly advise!

March 18, 2025
Unprompted review
Tourlane logo

Reply from Tourlane

Sehr geehrte Frau Knoflach,

herzlichen Dank für Ihre positive Bewertung! Es freut uns zu hören, dass Niklas Ihnen bei der Planung Ihrer speziellen Strand- und Angeltour an der Ostküste Australiens so hervorragend geholfen hat. Ihr Lob über den freundlichen Service weiß sehr zu schätzen – genau das ist unser Ziel!

Wir wünschen Ihnen unvergessliche Erlebnisse auf Ihrer Reise!

Mit freundlichen Grüßen,
Ihr Tourlane-Team

Rated 5 out of 5 stars

Alex did an amazing job …

Alex did an amazing job planning for our family trip to South Africa! With three kids, we needed a well-organized and stress-free itinerary, and he absolutely nailed it. Everything was thoughtfully planned, from kid-friendly activities to smooth logistics. Super professional and incredibly helpful.. best thanks Alex ;) can’t wait to make this trip happen!

March 18, 2025
Unprompted review
Tourlane logo

Reply from Tourlane

Liebe Ayfer Aksakal,

herzlichen Dank für Ihre positive Bewertung! Es freut uns sehr zu hören, dass Alex Ihnen bei der Planung Ihrer Familienreise nach Südafrika so gut geholfen hat und dass alles zu Ihrer Zufriedenheit organisiert wurde. Wir wünschen Ihnen eine unvergessliche Reise und freuen uns darauf, Sie bald wieder bei Tourlane willkommen zu heißen.

Beste Grüße,
Ihr Tourlane-Team

Rated 5 out of 5 stars

Trip to Mexiko 🇲🇽

My sister and I had a call with Marco Huber yesterday to plan our trip to Mexico! It was great! Marco told us about his trip and experiences in Mexico which made us even more excited and want to do this trip! Marco is very likeable and humorous. He gladly accepted our requests and wishes. We cant Wait to do this Trip! Great consultation!

February 28, 2025
Unprompted review
Tourlane logo

Reply from Tourlane

Liebe Alina,

herzlichen Dank für Ihre positive Rückmeldung! Es freut uns sehr zu hören, dass Sie und Ihre Schwester eine so angenehme Beratung mit Marco Huber hatten und dass er Ihnen wertvolle Einblicke in Mexiko geben konnte. Ihr Enthusiasmus für die bevorstehende Reise ist ansteckend!

Wir wünschen Ihnen eine unvergessliche Zeit in Mexiko und freuen uns darauf, Sie bei weiteren Planungen zu unterstützen.

Mit freundlichen Grüßen,
Ihr Tourlane-Team

Rated 5 out of 5 stars

We will come back

This time the price was to high but we will come back for sure with our next trip. Maike did a great Job. Thx.

February 11, 2025
Unprompted review
Tourlane logo

Reply from Tourlane

Liebe Frau Werani,

vielen Dank für Ihre positive Bewertung! Es freut uns sehr zu hören, dass Sie mit der Unterstützung von Maike zufrieden waren. Wir danken Ihnen für Ihr Feedback bezüglich der Preise und schätzen Ihre Rückkehr zu uns für Ihre nächste Reise.

Wir freuen uns darauf, Sie bald wieder bei Tourlane begrüßen zu dürfen!

Mit freundlichen Grüßen,
Ihr Tourlane-Team

Rated 5 out of 5 stars

Italy trip

Lara has organized my IT Trip for summer with my family. She had some many great ideas and provided so much information about the different regions. I´m really looking forward! Thank you Lara :-)

February 10, 2025
Unprompted review
Tourlane logo

Reply from Tourlane

Liebe Frau Bohrmann,

vielen Dank für Ihre positive Bewertung! Es freut uns sehr zu hören, dass Lara Ihnen bei der Planung Ihrer Italien-Reise so viele hilfreiche Informationen und tolle Ideen bieten konnte. Wir wünschen Ihnen und Ihrer Familie eine unvergessliche Reise und viel Freude bei Ihren Erkundungen in Italien!

Herzliche Grüße,
Ihr Tourlane-Team

Rated 5 out of 5 stars

Very friendly and competent

February 4, 2025
Unprompted review
Tourlane logo

Reply from Tourlane

Sehr geehrter Herr Widmann,

herzlichen Dank für Ihre positive Bewertung! Es freut uns sehr zu hören, dass Sie mit unserem Service zufrieden waren und unsere Mitarbeiter freundlich und kompetent empfunden haben. Wir freuen uns darauf, Ihnen auch in Zukunft bei der Planung Ihrer Reisen zur Seite zu stehen.

Mit freundlichen Grüßen,
Ihr Tourlane-Team

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