DID Electrical Avis 42 452

Bought a new sound system from DID Electrical and was really impressed with how quick and easy the whole process was. They offer multiple payment options, including financing, which made things super convenient. They also seemed to be the only place offering one-day click and collect, and that was definitely a big plus. Overall, great experience!

Looking for a specific model and had in stock and could order to collect immediately

I recently bought a fridge from Turners Cross shop in Cork. Callum was extremely helpful & efficient. Lukasz delivered & installed it. He called in advance & arrived when he said he would & was a pleasure to deal with.

I was absolutely delighted with the service at the DID store! My special thanks go to Michal - he is the one I turned to for advice about a TV. He explained everything so clearly, sincerely, and with such attention that I immediately felt I was in good hands. Thank you, Michal! It was truly a pleasure dealing with such a responsive and professional person.
Natalja

The product is great and it works fine. However the box was opened upon delivery. As the product itself did not appear used, I kept it as returning it would have meant I would not have had a replacement in time for Christmas.

I visited DID Electrical in Bandon recently while buying electrical items for a home renovation. It has been an especially difficult time for me after the loss of both my Mum and my husband, and I want to express how truly grateful I am for the support I received from Ann.

Ann was exceptional on every visit — patient, knowledgeable, and incredibly kind. She didn’t just help me choose the right products; she made the whole process feel manageable during a very emotional period. Her empathy and professionalism stood out in a way that made a real difference.

Thank you, Ann, for your compassion and for going above and beyond.

Ordered tv online on 4th Dec 6 days later still no tv delivered. Very very disappointing. Contacted customer helpline absolutely no reply very very poor service DID. Won't be ordering anything from you again

The delivery came within the time frame I was given. The guy even helped me get the old fridge freezer out. It was intergrated and I live alone, it was very kind of him.

I'd like to leave a review about the electronics store. I was very pleased with the service and the quality of the products. Everything is clean, neat, and convenient, the selection is extensive, and the prices are reasonable.

Special thanks to the sales consultant, Maria. She listened carefully to my needs, clearly explained the differences between models, and helped me choose the best option. The communication was pleasant, professional, and unobtrusive. Thank you for your help!

Looking for particular item, Fitbit. Seen on another shops website. Decided to check DID and it was €50 cheaper. Ordered straight away online, very quick and got a collection email in short time. Staff member efficient. Had it close by and checked out with great ease.

Waiting for the order for 10 days

Fantastic service from Linda . Very efficient and lovely to deal with .

Big sticker across one box which defaced the box , difficult to remove, not part of item. this was a gift.

Great experience in Clonmel dealing with Thomas. Full of practical knowledge and honest advice. Space to make a decision and buy the best product for our needs. Excellent service. Thank you

I placed an order 9 days ago (7 business days since day of order) and have received no response to any form of contact. I have tried serval times over many days to ring, used their contact form and sent an email - all to no response. My order was worth €500 and besides and email to confirm placing my order I’ve had no update as to when it might arrive or what the status of the order is. A delivery slot of 2-5 days was promised. I live in Dublin so it’s not an out of reach area. Mostly disappointed in the lack of customer service. This product is available in lots of other stores but chose DID as they have a store near me and are Irish. Won’t be ordering from them ever again. Hoping I eventually receive my order and if not will go into store to try get an explanation or refund so I can buy it elsewhere.

1. Delivery one full week late 2. Incorrect information in invoice. 3. Several attempts to contact office regarding this issue no response to date .

It’s all about customer service in business . !

Jess from customer care team helped me was good experience

Great service. Quick delivery

A week has already passed, and the goods have still not been delivered...

Very prompt response