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Noté 5 sur 5 étoiles

Best site I have experienced for at least 5 years now. Facebook Marketplace is huge out there but for considering dealing with private sellers, they are very unreliable. Your site, maybe exclusively,... Voir plus

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Noté 5 sur 5 étoiles

Joy was amazing, she went above and beyond! It was almost like she anticipated my next question and provided an answer before I even asked. Amazing experience so far! Haven’t made a purchase yet but b... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I tried to send a message to the dealer to ask if there was any more pictures of the vehicle and availability, I never got through to the dealer went my own route and while dealing with this A.I the c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’m very grateful for your representative’s help in assisting me in getting in contact with the dealer to help me get this car. I really want it and need to get it as soon as possible as my car was to... Voir plus

L'entreprise a répondu

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À propos de l'entreprise

  1. Marché automobile
  2. Marché en ligne

Écrit par l'entreprise

CarGurus is a Cambridge, Massachusetts-based automotive research and shopping website that assists users in comparing local listings for used and new cars, and contacting sellers.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

993 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 96 % de ses avis négatifs

Répond généralement dans un délai de 24 heures


Noté 1 sur 5 étoiles

Okay I specifically told the person…

Okay I specifically told the person when I said my message through that I work at a nuclear plant I am very limited on the time that I can even be on my phone I get one day off a week but we're almost done this job so that could be easy but nevertheless I told them that I would be paying cash I wanted a cash figure a good deal out the door with everything and I'm taking it back to Florida where I live I got no response the little response that they did send me you talking about me trying to call or go there to the dealer and I cannot unless I'm going to go pick it up I don't have that time so this is why I am not satisfied I'm trying to take a vehicle off your hands give me a good deal don't start charging me processing charges and all this what are you going to process what are you going to get ready is that car going to get cleaned is it going to get fixed its not my first car

9 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Best compared to others

Best site I have experienced for at least 5 years now. Facebook Marketplace is huge out there but for considering dealing with private sellers, they are very unreliable. Your site, maybe exclusively, represents dealers. Businesses, where solid communication is a great asset. And now, this shopping I'm doing has what I think may be A.I. based help which can also forward us shoppers to the dealers. Love it. Car.com, in my past experience is more costly for dealers to list with and thereby the cars seem to be higher priced.

8 décembre 2025
Avis spontané
Logo de CarGurus

Réponse : CarGurus

Thank you so much for the thoughtful review—we’re thrilled to hear that your experience on CarGurus has been consistently reliable and helpful. We’re glad our dealer network and AI-powered support are making your shopping easier, and we truly appreciate you choosing us.

Noté 5 sur 5 étoiles

Very prompt communication

Very prompt communication. Extremely helpful and high regards to Phil!

8 décembre 2025
Avis spontané
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Réponse : CarGurus

Thank you for the great feedback! We're glad to hear the communication was prompt and that Phil was so helpful.

Noté 5 sur 5 étoiles

Joy was amazing

Joy was amazing, she went above and beyond! It was almost like she anticipated my next question and provided an answer before I even asked. Amazing experience so far! Haven’t made a purchase yet but believe I’m getting close with the help that was provided.

7 décembre 2025
Avis spontané
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Réponse : CarGurus

Thank you so much for your thoughtful feedback! We're delighted to hear Joy went above and beyond and made the experience feel effortless for you. We're glad you're getting closer to finding the right vehicle, and we're here to support you every step of the way.

Noté 1 sur 5 étoiles

Garbage app

This app is garbage every time I try to contact someone about a car on this app. It doesn’t know what car I’m talking about and then it closes out.

7 décembre 2025
Avis spontané
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Réponse : CarGurus

We’re sorry to hear about your frustrating experience. Your feedback is important, and we’ll share it with our team to help improve the app’s functionality when contacting dealers.

Noté 5 sur 5 étoiles

My go to

My go to
place to check prices on Vehicles I want. Easy to navigate the web site search

6 décembre 2025
Avis spontané
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Réponse : CarGurus

Thank you for the kind words and 5 star review!

Noté 5 sur 5 étoiles
Redirigé

the AI was able to help me very well I…

the AI was able to help me very well I trust this app for cars now I am about to get my first car and I found it on this app I like Camaros so I looked at camaros and I found the one iu liked affordable as well very well trusted

2 décembre 2025
Avis spontané
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Réponse : CarGurus

We appreciate your 5-star rating and review!

Noté 1 sur 5 étoiles

I tried to send a message to the dealer…

I tried to send a message to the dealer to ask if there was any more pictures of the vehicle and availability, I never got through to the dealer went my own route and while dealing with this A.I the car sells from under me the computer asked me so many time the same questions 😡

1 décembre 2025
Avis spontané
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Réponse : CarGurus

Thanks for sharing this feedback, and I’m really sorry for the frustration you experienced.

Noté 1 sur 5 étoiles

Car gurus is a Scam!

14 novembre 2025
Avis spontané
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Réponse : CarGurus

Thank you for sharing your feedback — I’m sorry to hear you feel this way. If you’re open to it, we’d appreciate the chance to understand what happened so we can address your concerns and improve your experience.

Noté 5 sur 5 étoiles

I love this site

I love this site. I use it for all my car shopping. Love that the site can pull Carfax reports for me without having to go through the dealer, so convenient!

29 novembre 2025
Avis spontané
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Réponse : CarGurus

Thank you so much for your review!

Noté 5 sur 5 étoiles

Car Gurus was great

Car Gurus was great. They provided alot of information and kept in contact to make sure the dealership reached out. Very pleased.

8 novembre 2025
Avis spontané
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Réponse : CarGurus

Thank you for your feedback and 5-star rating!

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