Connecto Transfers Reviews 9,843

TrustScore 4 out of 5

4.2

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the punctual and friendly service, highlighting the professionalism and helpfulness of the drivers. Many consumers mention smooth and comfortable journeys in clean, well-maintained vehicles. People also value the clear communication and easy online booking process. The price is considered great by many. Consumers report positive interactions, such as drivers offering assistance with luggage and sharing local insights. However, some reviewers express mixed feelings about the booking process and location-related aspects. A few consumers report negative experiences related to contact, such as delays and miscommunication.

Based on these reviews

Rated 4 out of 5 stars

After arrival at Alicante airport we had to wait half an hour for our taxi. The driver hardly spoke any English, came in a minibus, not in a saloon car and was protesting that he was not late. Our dau... See more

Rated 4 out of 5 stars

Good communication with driver. Already before departure of my flight he shared his phone number. At arrival it was very fast and easy to find my taxi. Taxi was clean and good quality, overall very... See more

Rated 4 out of 5 stars

The driver was experienced and drove well. The journey was quite quick. But the cost was a touch high. Unfortunate that the drop off point wasn’t closer due to roadworks. The booking procedure w... See more

Rated 4 out of 5 stars

ConnectTo were on time and got me to where I wanted to go. They seem to use Mercedes people movers and, while these are great for luggage, they're not the world's most comfortable ride. Nevertheless,... See more

Rated 3 out of 5 stars

Driver was not at the arrivals exit but had parked elsewhere and expected us to go to him. Took 2 phone calls and for him to come and collect us after nearly half an hour and then he took another 15... See more

Rated 5 out of 5 stars

The first collection from Porto airport was delayed by 40 minutes which could have casued connections problems. The return collection was on time and very good service to Porto airport. I did aman... See more

Rated 5 out of 5 stars

We found Connecto Transfers excellent. They were slightly late picking us up from the airport but texted us so we knew what was happening. Both drivers were very friendly and courteous. Competitive... See more

Rated 5 out of 5 stars

Been seeing a lot of ads for Connecto Transfers and finally decided to try it on our family trip to Spain. Booked the service online and got instant quotations. The prices and options were clear and c... See more

Rated 5 out of 5 stars

Very happy with the transfer service. Our driver was punctual and friendly. She also accommodate our requests to stop for toilet stops. The operators where also very helpful with finding a suitable... See more

Rated 5 out of 5 stars

Booking our taxi was easy online. They responded quickly and arranged for our pick up. The driver was early, professional and helpful. We arrived at our destination quickly and in comfort. Very well d... See more

Rated 5 out of 5 stars

We had a very professional experience with Connecto Transfer. This is our 4th time using their services. Highly recommend them. And they are always early for pickup, never late!! Drivers are always fr... See more

Rated 5 out of 5 stars

Everything was fine. When we arrived at the airport we received an email with driver details, called and waited for us with a sign and name. The car was excellent, comfortable, clean and a very relax... See more

Rated 5 out of 5 stars

We had the unfortunate situation that roads were blocked because of a demonstration. The driver did his best to find the best possible way to get us to our location. He was very friendly and showed u... See more

Rated 5 out of 5 stars

The driver Antonio was waiting for us as we stepped off the boat and was so helpful and friendly, taking us to the nearest point that he possibly could for our accommodation in the Old Town. We were v... See more

Rated 5 out of 5 stars

We were really happy with the level of contact we received from the company and the drivers throughout our holiday. They confirmed when and where we were to meet our transfers and made the experience... See more

Rated 5 out of 5 stars

Just a perfect service. Updates from my two drivers assured me everythng would run smoothly. They both arrived right on time, were friendly and helpful, and provided smooth and comfortable service bot... See more

Rated 5 out of 5 stars

Making the reservation was easy. Price was on par. There was communication when promised. Leo was personable and friendly. We felt taken care of. I would highly recommend this service .

Rated 5 out of 5 stars

I was a little nervous using the service due to some of the reviews however everything went perfectly. I booked transfer from florance airport to hu norcenni village and back for 4 people. The drivers... See more

Rated 5 out of 5 stars

Everything worked out wonderfully. The driver was punctual, very friendly and helpful. The car was big enough, comfortable and clean. I can only recommend this company and book them again and again... See more

Rated 5 out of 5 stars

A group of friends traveled to Athens and used this company for transportation from the airport to the hotel and from the hotel to the airport. The service was excellent, punctual, and the drivers w... See more

Rated 5 out of 5 stars

We were picked up promptly from Alicante our driver was there on our arrival and then on our return from Benidorm, very comfortable journey both ways, our driver was very polite and professional. Woul... See more

Rated 5 out of 5 stars

Seamless transfer from Florence to Montepulciano. Driver was extremely responsive over call/text and found us at busy hotel in Florence with no difficulties. We had an issue with getting a rental car... See more

Rated 5 out of 5 stars

We really appreciate the straightforward booking process and the very competent and friendly driver. We will definitely book again. Unfortunately, we only booked the transfer for our return flight, as... See more

Rated 5 out of 5 stars

Although we had two different drivers, both were safe drivers and had very comfortable cars. I highly recommend Connecto Transfers to anyone. Would I use this seervice again? 100%

Rated 5 out of 5 stars

Booked a return journey to Marbella from Malaga Airport. Both journeys were in great vehicles with very nice drivers. It was great value for money and their timing was exactly what we had asked for. H... See more

Rated 5 out of 5 stars

My driver was excellent, punctual and great conversation, I felt very relaxed in his company, as a single female traveler. & I was delighted he was on my return journey. I will definitely use your co... See more

Rated 5 out of 5 stars

Fantastic company, transfer was so smooth on both pick ups both drivers very friendly. All correspondence and information was straight forward. I would highly recommended 5* Service

Rated 5 out of 5 stars

Both getting picked up brought back and getting picked up at the hotel were great experiences. It was quite clear where to find pick up locations and both drivers were on greatly on time. With both... See more

Rated 5 out of 5 stars

Taxi arrived exactly the time requested. Have used Connecto transfers three times and all transfers went well

Rated 3 out of 5 stars

We booked transport from AYT to Belek. We haven’t received any information about our transfer, contact for the driver etc. Upon arrival to AYT there was no one waiting for us and we had to contact the... See more

Rated 5 out of 5 stars

Excellent driver despite having to wait an extra 30 minutes for our delayed luggage, Had trouble actuallt finding pick up location.

Rated 3 out of 5 stars

The car was prompt and clean, but we had to request that the driver stop scrolling on his phone while driving, after which we had to listen to two hours of Black Sabbath. Yes we could have asked him t... See more

Rated 5 out of 5 stars

The driver arrived before time, which is what is needed when you order a taxi as you need to be somewhere at a certain time. Very expensive though, but if you need it, it is worth the money

Rated 3 out of 5 stars

The driver was late 30mins, did not send any message beforehand, so we were already searching for uber, as we did not expect to arrive him at all. Apart from that all was fine.

Rated 5 out of 5 stars

Great service on both journeys to Rovinj from Pula and return. Drivers courteous and on time. Wouldn’t hesitate to recommend.

Rated 5 out of 5 stars

The driver has been both super nice and super helpful, I highly recommand him to anyone, as a driver as much as a human being 🔝

Rated 5 out of 5 stars

Excellent transfer service. From online booking you the Web, to our destination arrival, first class private Taxi service. We have no hesitations to recommend Connect company and would most certai... See more

Rated 5 out of 5 stars

Had the same driver from Alicante to Benidorm and back 4 days apart. Text me with his details on both occasions and was on time. Nice clean new looking vehicle. Would recommend and the price was reall... See more

Rated 5 out of 5 stars

Our driver Stephen was very polite and helpful. He arrived on time and and it was a very enjoyable journey to the airport.

Rated 5 out of 5 stars

As always on time, safe ride, very assisting with suitcases. For us no other transfers anymore. Till next time!

Rated 5 out of 5 stars

Fast response at short notice take a party of 8 to the airport. Nice vehicle, courteous driver and best price available.

Rated 5 out of 5 stars

Great service, it takes the stress out of organising transfers, you know the price, and you also know you are getting a professional driver!

Rated 5 out of 5 stars

Excellent, on time service. couldn’t fault it at all. would definitely use again. thank you

Rated 5 out of 5 stars

Driver sent WhatsApp picture of him and where to meet. Very pleasant guy. Great smooth journey all went to plan.

Rated 5 out of 5 stars

Booked late, but still got a great price. Driver was prompt and very polite. Transport was roomy and clean. Got to the airport with no issue's…great service

Rated 5 out of 5 stars

Excellent service on 3rd and 8th October. Prompt, friendly drivers. Good communication with office. Would recommend

Rated 5 out of 5 stars

We so appriciated for the excellent transfer from Orly Airport to Saint Germain en Laye, Paris. Although so much delays of fligh and luggage delays. I would thank to especially very kind, helpfull... See more

Rated 5 out of 5 stars

We were collected at the airport and dropped off at the door of the apartment on arrival in Seville. Then it was the same when we were coming home. Both drivers were excellent. They arrived early and... See more

We perform checks on reviews


Company details

  1. Transportation Service

Written by the company

Connecto is a private door-to-door transfer and taxi service specializing in airport and city transfers. We are your friendly, reliable, professional chauffers all over Europe. Try our fast & easy online booking and travel in safety, comfort and style.


Contact info

4.2

Great

TrustScore 4 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 5 out of 5 stars

We got a great driver and booked car.

We got a great driver and booked car.
Top class!
the only think We didn't like and what is importent for us ALWAYS is that driver havn't got tip from CONNECTO TRANSFERS ( during the booking was tip option and we gave 15% but driver got only general price without our tip)
He was so nice person that we gave him 20 euro tip again)

29 September 2025
Unprompted review
Rated 5 out of 5 stars

I can't praise Rhodian Transfer enough.

I can't praise Rhodian Transfer enough.
Peter our driver kept contact with us all the way. He was punctual, courteous and friendly. When we couldn't locate our villa Peter went the extra mile contacting our host and staying with us until he was satisfied that we were safe inside.

7 October 2025
Unprompted review
Rated 4 out of 5 stars

Riga

Our experience was in Riga. Driver was in time and he was very polite. I had booked premium car but I am sorry to say that the car was not premium at all in my opinion. It was old and dirty ford. Maybe it was suitable to Rigas narrow streets in old town but would it be better to offer only basic car. Anyway,we were satisfied.

9 October 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, great prices. Driver couldn't find us for a few mins at airport, but kept in touch constantly via WhatsApp while he looked for us. Drop off was perfect.
Used them again for going back to airport used 15% discount code I got, booked same day, perfect pick up and drop off at airport. Drivers both very friendly there and back. Highly recommend.

14 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Our driver Gianluca arrived on time and our journey to the airport from Bologna was very smooth and quick. Gianluca was helpful with our luggage and very polite. Thank you very much
Julie

14 October 2025
Unprompted review
Rated 1 out of 5 stars

Poor Flexibilty

Having googled the distance from the airport to hotel, I booked my transfer. Following the pick up I realised I would need a lot more time for the transfer. Upon contacting them there was no flexibility and they said they were unable to accommodate my request. When you visit a destination for the first time how are you supposed to know? Lack of customer service, flexibility abs willingness to help.

13 October 2025
Unprompted review
Rated 5 out of 5 stars

Easy to book on line with exact time…

Easy to book on line with exact time and location for pick up.I received confirmation after booking and a text message from the driver confirming pick up details.taxi arrived on time and was clean and comfortable.Would highly recommend.

10 October 2025
Unprompted review
Rated 1 out of 5 stars

The taxi booked for the airport never…

The taxi booked for the airport never arrived. There was never any detail about the taxi, the driver, or any method of communication.
I called the company number who just told me to raise a complaint by email.
I had to get another local taxi at the last minute to ensure I got the flight.
After 4 days, no response from the company.
Appalling service, stressful, huge waste of time.
I have raised a dispute with the credit card company I paid for the service with in advance of any refund.
My advice? Stick to Booking.com or Uber where you can; a different level of reliability and service

9 October 2025
Unprompted review
Rated 1 out of 5 stars

The driver did not show up.

The driver did not show up.
I called the Customer service and the answered promptly. They tried to find alternative driver and called back after 20 minutes to tell my to find a local taxi... Extremely not very happy....

4 October 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look