After arrival at Alicante airport we had to wait half an hour for our taxi. The driver hardly spoke any English, came in a minibus, not in a saloon car and was protesting that he was not late. Our dau... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
Company details
Written by the company
Connecto is a private door-to-door transfer and taxi service specializing in airport and city transfers. We are your friendly, reliable, professional chauffers all over Europe. Try our fast & easy online booking and travel in safety, comfort and style.
Contact info
Hasn’t replied to negative reviews
We got a great driver and booked car.
We got a great driver and booked car.
Top class!
the only think We didn't like and what is importent for us ALWAYS is that driver havn't got tip from CONNECTO TRANSFERS ( during the booking was tip option and we gave 15% but driver got only general price without our tip)
He was so nice person that we gave him 20 euro tip again)
I can't praise Rhodian Transfer enough.
I can't praise Rhodian Transfer enough.
Peter our driver kept contact with us all the way. He was punctual, courteous and friendly. When we couldn't locate our villa Peter went the extra mile contacting our host and staying with us until he was satisfied that we were safe inside.
Great driver who was on time and very…
Great driver who was on time and very helpful with everything.
Riga
Our experience was in Riga. Driver was in time and he was very polite. I had booked premium car but I am sorry to say that the car was not premium at all in my opinion. It was old and dirty ford. Maybe it was suitable to Rigas narrow streets in old town but would it be better to offer only basic car. Anyway,we were satisfied.
Great service
Great service, great prices. Driver couldn't find us for a few mins at airport, but kept in touch constantly via WhatsApp while he looked for us. Drop off was perfect.
Used them again for going back to airport used 15% discount code I got, booked same day, perfect pick up and drop off at airport. Drivers both very friendly there and back. Highly recommend.
Very good service👌🏻
Good communication via email, text and even phone calls. Nice staff who drove us safely and securely to and from the airport, and everything according to schedule.
The booking online went suppel
The booking online went suppel. De driver came on time. Very profesional en helpful.
Excellent experience
Our driver Gianluca arrived on time and our journey to the airport from Bologna was very smooth and quick. Gianluca was helpful with our luggage and very polite. Thank you very much
Julie
Always responsive and efficient
Always responsive and efficient; and across three countries we have used this service for, the drivers have always been polite, safe and exceedingly reliable
Poor Flexibilty
Having googled the distance from the airport to hotel, I booked my transfer. Following the pick up I realised I would need a lot more time for the transfer. Upon contacting them there was no flexibility and they said they were unable to accommodate my request. When you visit a destination for the first time how are you supposed to know? Lack of customer service, flexibility abs willingness to help.
First class experience
First class experience. Very nice car. Very good drive. Was waiting for me at ferry port.
Recommend
Driver was great and it was easy to…
Driver was great and it was easy to find him at the airport
Easy to book on line with exact time…
Easy to book on line with exact time and location for pick up.I received confirmation after booking and a text message from the driver confirming pick up details.taxi arrived on time and was clean and comfortable.Would highly recommend.
Took money for transfer that didn't happen.
Flight to Malaga was delayed by 3 hours and was informed by Connecto Transfers that they could not make the new arrival time. I had paid in advance and was refused a refund.
Excellent service
Excellent service. Very professional and polite. Highly recommended. Thank you
The taxi booked for the airport never…
The taxi booked for the airport never arrived. There was never any detail about the taxi, the driver, or any method of communication.
I called the company number who just told me to raise a complaint by email.
I had to get another local taxi at the last minute to ensure I got the flight.
After 4 days, no response from the company.
Appalling service, stressful, huge waste of time.
I have raised a dispute with the credit card company I paid for the service with in advance of any refund.
My advice? Stick to Booking.com or Uber where you can; a different level of reliability and service
Super friendly service !
Friendly, punctual, professional
Taxi arrived approximately 10minutes early.Our driver was very nice, his driving was impeccable. He pointed out a few things along the way.
We highly recommend your services
The driver did not show up.
The driver did not show up.
I called the Customer service and the answered promptly. They tried to find alternative driver and called back after 20 minutes to tell my to find a local taxi... Extremely not very happy....
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.