Both travels were good in general. Good busses with working AC and working seatbelts. Only annoying thing was that both ways we stopped at a tourist trap where the drivers get either paid or get free... See more
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Millions of customers will experience our great value service this year and their complete satisfaction remains our highest priority. Much of our success over the years has been down to having a great team who are dedicated to providing our customers with great value airport transfers combined with unbeatable customer service.
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We make sure we offer you the best prices and will beat any comparable offer
Contact info
Crta. de l'Estartit, 143 - 145, 17257, Torroella de Montgri, Spain
- info@suntransfers.com
- suntransfers.com
Replied to 94% of negative reviews
Typically replies within 24 hours
Excellent return transfers from LPA…
Excellent return transfers from LPA airport to Riu Vistamar Puerto Rico, Gran Canaria. A slight delay going out, but it was not a problem. 1st class vehicles both ways. The drivers were safe & polite. The price was very competitive. I would definitely use them again.
Avoid purchasing the 30 minute express…
Avoid purchasing the 30 minute express as it takes well over an hour and on the way to resort over 2 hours on a sweltering bus
Driver not having a clue about where he…
Driver not having a clue about where he was going on the way from airport. We were staying at Salmakis hotel (probably the largest hotel in Gumbet). It seemed to take us all night.
Abandoned at hotel on return journey; Got an email two days before my pickup from hotel stating that we would be picked up at 8am. This was for a flight to Manchester at 11.50 pm. Spoke to the Suntransfers rep at the hotel who assured me that it was a mistake and that we would be picked up at 8 PM. He didn't even make a call to make sure that it was a typing error. We were waiting for our pickup at about 7 in the evening when by chance we met a Jet2 rep who made some phonecalls on our behalf. You can imagine my horror when she told me that the transfer had come for us at 8AM. Full marks goes to this lady for making more phonecalls and getting us on another transfer at about 7.30 PM. Goodness knows what we would have done without her. I WILL NEVER USE THIS COMPANY AGAIN !!
On time for our pick up and return in…
On time for our pick up and return in Tenerife South. Needed to make a change in resort all done efficiently and helpfully over WhatsApp
Booked a small group transfer and had…
Booked a small group transfer and had to wait 2 hours on another flight getting in waiting on 2 people. Not the best when you want to get straight to the hotel
It was a good experience
It was a good experience overall. But there is always room for improvement
Late pick ups, dangerous driving.
Our arrival pick up didn't know show. We stood for 40mins then woman told us our ride wasn't showing up so she put us with a different driver. The driver was driving dangerous, fast, multiple last minute on the breaks to stop an accident because they were driving right up the back side of people.
Return trip, late again. We were told it was traffic yet our pick up was 7am and there was no cars on the road. He had to wait for a mini bus to drop off a child's car seat. Again, dangerous driving. I've used Suntransfers in the past for Portugal and had no issues, but this Salou trip was awful for transfers.
The transfero from hotel to airport The airport…
The transfero from hotel to The airport kas terrible.the rude and unprofessional be havior of The driver kas chocking.Net only that,The bus was also technically įn disrepaire.The whole way it creaked and rattled,it looked like it was about to break down.The air conditioner didnt work,people were chort of air,the windows were fogging up,and The driver was cleaning The windows bu hand The entire taip.It was terrible
Clear communication throughout
Clear communication throughout. Easy to find the bus at the airport and at the hotel for return. Given a private transfer from Izmir airport as we were the only two going to our hotel which was great.
Terrible service
We where told we would need to stand and wait over an hour for our transfer, when I complained they said its normal procedure.
We had to get a taxi .
Safe and efficient
Drivers friendly, on time and drove carefully (no texting or browsing social media while driving). Thank you!
Delayed flight - missed transfer
Our flight was delayed for a day so we missed the transfer to our holiday.
We did advise the company and hoped we would get a transfer the next day. There were no cars available so we just got a taxi.
The return vehicle was supposed to be a car and we got an old mini bus. (Driver was friendly)
Not sure if we will use again.
Excellent service
Excellent service, very helpful and patient as we needed to transfer bikes and had to adjust bus size to suit.
A good experience, as usual, from Suntransfers
Driver, (George) from hotel to airport was on time, helped with baggage and was pleasant to talk to and car was clean and driver well dressed.
May use AI-assist with repliesRead more
Feal Ripped off.
Would have given 0 if possible. Arrived at airport was guided to bus bay as per instructions.
39 people already waiting (Rep counted) & disapeared, some had been there over 30mins, no que just chaos. 20 mins later the rep came out and starting putting larger families in taxi mini buses, then disapeared. By now about 60 people waiting. Bare in mind people where constantly leaving to get taxis and more people arriving. The rep then reapeared 15 mins later & told us bus would 50mins. At this point we went and got a Taxi along with 4 other couples. I would estimate 50% of people left the chaos to get taxis.
Paid for a service not received and cost us another 35Euros to get to destination.
Not a good start to our holiday.

Reply from Suntransfers.com
Driver waiting at kos airport for…
Driver waiting at kos airport for us,also on time picking up, very polite and chatty . Will definately use suntransfers again..
Good service and excellent value
Good communication regarding pick up points and times. Arrived punctually and the driver was helpful and friendly.
Excellent value.
Driver not at designated pick up
Everything went really smoothly with 1 major exception. The driver was not at the designated pick up spot at the airport. Instead he had sent a WhatsApp asking us to go to the car park to meet him. As I had not turned my mobile data on, I didn't get the message and spent time anxiously looking for him before he eventually came to the pick up point. He seemed very annoyed and was really quite abrupt. Not the best start to our holiday.

Reply from Suntransfers.com
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