Trynutralife Reviews 59

TrustScore 2 out of 5

2.1

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Consumers express mixed feelings about the product itself, showing a lack of consensus. However, people are largely dissatisfied with their orders and the level of contact they have with the company. Many reviewers also report negative experiences with their subscriptions. Consumers report issues such as unordered subscriptions and difficulties canceling them. Some people mention problems with advertised deals, like "buy one get one free" offers, which were not honored. A number of consumers claim to have never received their orders, and when they tried to contact customer support, they received slow or unhelpful responses.

Based on these reviews

Rated 3 out of 5 stars

I’ve bought so many supplements that promise balance and freshness, but Nutralife is the first one that did anything

Rated 1 out of 5 stars

I had to close my bank account and go open a new one with a completely new card because they non stop were trying to take my money even after trying to cancel. all they say is “sorry we are having tec... See more

Rated 1 out of 5 stars

False publicity on bundle packages 😡 I bought the bundle buy two get two free and received only 2 out of the 4 that was mentioned. I tried talking with them by email and had no solution toward the mi... See more

Rated 1 out of 5 stars

Total scam. They've charged my account 3 times. I never signed up and when I emailed them they sent a reply stating that they're experiencing logical issues and my subscription cannot be cancelled at... See more

Rated 1 out of 5 stars

They rope you into subscription, there is no option to cancel and they have taken out money 3 times, didn't receive last two deliveries and they refuse to cancel. Total scammers....disgusting. there i... See more

Rated 1 out of 5 stars

I placed an order on November 8, 2024. The USPS shipping details they provided have no activity. I contacted customer support on January 7, 2025 and had to follow up on January 20th. On February 2nd,... See more

Rated 1 out of 5 stars

Absolute SCAM! No management of subscription allowed. Refuses to cancel after months of attempts. DO NOT waste your money as youll be charged monthly regardless of whether you want the product or not.... See more

Rated 1 out of 5 stars

How do we get this lawsuit started?!! My bank wouldn’t help me because I authorized a one time payment. Total scam!! I have only received emails that they are experiencing technical difficulties.

Rated 1 out of 5 stars

I wish I had went on the BBB site for this company before I placed an order looks like everyone has the same issue. They advertise b1g1f but only send you one package. So much they have an automated e... See more

Rated 1 out of 5 stars

I ordered a subscription package and received the gummies a month later, only to have them really upset my stomach and make me puke so I requested a cancelation. They claim that they don't know how to... See more

Rated 1 out of 5 stars

Advertising buy 3 get 3 free with pictures of qty 60 bags. I paid for 3 to get 3 free and they only sent 3 bags. 7 customer service emails with 4 responses from the same rep spitting out the same in... See more

Rated 1 out of 5 stars

I wish I would have gone to the internet before buying from them. Such a scam, all the other reviews are so true, they advertise buy 1 get 1 free or buy 2 get 2 free, etc. & they do not deliver. I rec... See more

Rated 1 out of 5 stars

I have the same issues about how they charged for a subscription that I never signed up for. I say we file a lawsuit because this is getting out of hand. It's scamming a lot of innocent people. The fa... See more

Rated 1 out of 5 stars

They falsely advertised a “buy 2 get 2 free” deal stating if you buy 2 packages you will get 2 free for a total of 4 packages. Turns out you only get 2 packages and then the only thing customer suppor... See more

Rated 1 out of 5 stars

The gummies in package have an off putting smell like crude oil or other. They do not smell pleasant nor do they taste good at all. I have had other nutritional gummies from other brands and they hav... See more

Rated 1 out of 5 stars

I ordered on January 28th, it is now April 9th and I still haven't recieved my order. Despite my best efforts to contact nutralife, I was given a run around about "high order volumes". I requested a r... See more

Rated 1 out of 5 stars

SCAM! Beware! Ordered 12th of May! It’s now August! Give petty excuse as to why I’ve not received tracking and then not received my parcel. Refuse to give a refund because they have paid for shi... See more

Rated 1 out of 5 stars

Don’t do it! They somehow signed me up for a subscription and I have been emailing for 4 weeks to cancel. “Georgia” said they re having a system issue and cannot cancel at this time. Now they are just... See more

Rated 1 out of 5 stars

THEY ARE A SCAM. THEY ARE COPYING FROM VITAL SOURCE THE ORIGINAL OWNERS. BEWARE OF OTHER SITES CLAMING TO BE VITAL SOURCE. PLEASE PAY ATTENTION TO DETAILS. TO MANY LOW LIVES SCAMMING PEOPLE

Rated 1 out of 5 stars

I ordered this product and it doesn't work. I never subscribed and they keep charging my credit card. I sent them emails to stop charging me and they keep notifying me that they are having problems... See more

Rated 1 out of 5 stars

I didnt want a subscription. I just wanted to try it for one month. I keep sending emails and it gets sent back to me. It says they have a customer service page where you can cancel but I haven't f... See more

Rated 1 out of 5 stars

Been stating in email and over the phone to cancel since March 28th and they still continue to send me their expired ass gummies! Complete trash and huge scam…. There need to be a class action lawsuit... See more

Rated 1 out of 5 stars

Watch out! They won’t cancel and keep charging even if you request for them to cancel the subscription! I had to dispute with my bank since they say they have logistical issues and cannot cancel!

Rated 1 out of 5 stars

Beware: This Company is a Scam! ⭐️ (1 Star) I have had a truly terrible experience with this company. Despite multiple requests to cancel my subscription, they continue to bill me without... See more

Rated 1 out of 5 stars

If I could give negative stars I would. I never received my first order. I never signed up for a subscription and they keep charging me even after they said they would cancel it. This is the third tim... See more

Rated 1 out of 5 stars

They are charging me a monthly subsciption I did not sign up for. And continue to charge me despite multiple requests to cancel the subscription due to 'technical difficulties'. I have to cancel my cr... See more

Rated 1 out of 5 stars

After seeing the tracking advice had been updated to delivered, however the package had not been received I emailed the company to advise as such. It took some time to receive a response from Georgia... See more

Rated 1 out of 5 stars

I paid for a buy one, get one deal. I was supposed to get two bags of 60 gummies but I only got one. When I contacted the company they said that the smaller 30 gummy bags were out so they put 60 gummi... See more

Rated 1 out of 5 stars

The company claims to be selling a buy one get one 60 count bag and yet they only send 1 bag. The website does not show a 30 count bag. After multiple conversations and complaints- they still hold fir... See more

Rated 1 out of 5 stars

This company is fake bullshit. They dont even have a phone number and they don't respond to emails when u wanna find out where your order is or why they sent u the wrong things. this piece of shit com... See more

Rated 1 out of 5 stars

I can't even give it the one star, charged 2 times and no product to show. Had to go into my bank and change everything, their Georgia has to be a robot. If y'all find a way to officially charge them,... See more

Rated 1 out of 5 stars

Order number: #12115 Order date: December 5, 2024 Total paid: $63.90 What I ordered Feminine Balance... See more

Rated 1 out of 5 stars

I ordered one of these packs back in April and received the worst service. I checked their website and everything, shipping times etc. Their customer service is appalling. My case is still ongoing... See more

Rated 4 out of 5 stars

Doctor yelled at me about sodium and BP, so I check labels on everything. Nutralife’s formula lets me get the balance benefits without the salt spike that some probiotics sneak in.

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2.1

Poor

TrustScore 2 out of 5

59 reviews

5-star
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Hasn’t replied to negative reviews


Rated 1 out of 5 stars

I cannot recommend NutraLife to anyone.

Order number: #12115
Order date: December 5, 2024
Total paid: $63.90

What I ordered

Feminine Balance Gummy × 1 — Buy 1 Get 1 Free (2 Pack + 2 Free)

Shipping Protection × 1

❗ My Experience With NutraLife — A Full Timeline of Negligence

I placed an order on December 5th, 2024, paid fully, and as of November 24th, 2025 — nearly AN ENTIRE YEAR LATER — I still have not received anything.
What follows is the exact timeline of my attempts to get help, alongside NutraLife’s copy–paste, empty reassurances.

📅 Their Empty, Repeated Assurances — Chronological Overview
December 5, 2024 – Order Confirmation

“Thank you for your purchase! We're getting your order ready to be shipped.”

January 17, 2025 – My first follow-up

“Hi, I haven't received my product yet... please can we do something about it?”

January 28, 2025 – Their copied reassurance #1

“Thank you for your patience. I am checking with my team and will let you know soon. We sincerely apologize for the delay…” — Georgia

January 29, 2025 – My follow-up

“Okay, could you let me know when will it be shipped? Thank you.”

February 4, 2025 – My follow-up

“Hello?”

February 6, 2025 – My reshipment request

Subject: Order #12115 Returned – Request for Reshipment

“I placed an order on December 5, 2024, but it was returned to you, and I have not received any update regarding a reshipment.

Please confirm the status of the reshipment at your earliest convenience.”

February 11, 2025 – Their “update”

“We regret to inform you that your order has been returned to the sender. We sincerely apologize…” — Georgia

February 12–23, 2025 – My attempts to resolve it

“Yes, I know… I sent you additional emails because I didn’t get any clear understanding…”
“Okay, thank you.”

March 1–22, 2025 – Their repeated copy-paste reassurances #2, #3, #4

“Thank you for your patience. I am checking with my team…”

“We are checking with team and will update you soon…”

“I have forwarded your issue to my relevant team…” — Georgia

March 20, 2025 – My final attempt

“Please come back to me with a resolution of this topic at once.”

⚠️ One Full Year Later — Still No Product, No Refund, No Accountability

Throughout this entire year, NutraLife has:

Not reshipped my order

Not refunded me

Not provided any real update

Only sent the same generic apology over and over

Their “support” system appears to rely on copy–paste responses designed to stall customers, not to help them.

💳 Revolut Dispute Details (for transparency)

I paid via Revolut, and according to their policies:

A buyer protection claim must be filed within 360 days of purchase.

Chargebacks can take up to 12 weeks in complex cases.

Revolut requires proof that the customer tried resolving the issue with the merchant — which I obviously have.

Despite this, NutraLife’s lack of cooperation makes recovery of funds difficult, leaving the customer stuck.

❌ Final Thoughts

After nearly a full year of unanswered questions, stalling, and copy-pasted apologies, I can confidently say:

I cannot recommend NutraLife to anyone.

Their customer service is negligent, their communication is misleading, and their handling of a simple order is unacceptable.

5 December 2024
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM! Beware!
Ordered 12th of May! It’s now August!
Give petty excuse as to why I’ve not received tracking and then not received my parcel.
Refuse to give a refund because they have paid for shipping my parcel but STILL NO TRACKING & NO PARCEL almost 3 MONTHS LATER!!!! 🤦🏼‍♀️🫠

31 July 2025
Unprompted review
Rated 1 out of 5 stars

They falsely advertised a “buy 2 get 2…

They falsely advertised a “buy 2 get 2 free” deal stating if you buy 2 packages you will get 2 free for a total of 4 packages. Turns out you only get 2 packages and then the only thing customer support will say after you message them asking about it is that you misunderstood their website when they clearly show a package of 60 gummies and state it’s a package of 60 gummies but then tell you they doubled a 30 gummy pack into 60 in a pack so that’s why you only received 2. They are scamming people into buying this product and honestly so far I can’t see that it even has changed anything. They do not uphold the money back guarantee either as they will not let you return the product that you purchased because of their false advertisement. Would not buy these again from this company,

14 July 2025
Unprompted review
Rated 5 out of 5 stars

Great post, gym reset

I work out daily and always felt “off” after sweating, even with showers. These gummies keep everything balanced even when I’m working out twice a day. No more paranoia. The jar fits in my locker too and the gummies don’t melt, A+.

6 June 2025
Unprompted review
Rated 1 out of 5 stars

I had to close my bank account and go…

I had to close my bank account and go open a new one with a completely new card because they non stop were trying to take my money even after trying to cancel. all they say is “sorry we are having technical difficulties” scammers and don’t give you the deals and rock hard stale ass gummies that don’t work. My bank deemed them as fraud instantly after purchase which should’ve been a sign.

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Saved my long-distance relationship

My boyfriend came to visit after 3 months apart and I had just started Nutralife that week. Y’all… the timing couldn’t have been better. I felt fresh, smelled amazing, and for once wasn’t overthinking during intimacy. He literally said I smelled different in a good way. I’ve subscribed and even got a little free pouch with my second jar!

14 June 2025
Unprompted review
Rated 5 out of 5 stars

Bought it as a gift, she loved it

My wife mentioned she’d been feeling “off,” so I bought Nutralife for her as a surprise. Fast shipping, cute packaging, and within a few days she was glowing, literally and emotionally. She said she feels more confident, and I noticed a difference too.

6 May 2025
Unprompted review
Rated 5 out of 5 stars

Tiny jar, big results

I’m 19 and pretty lazy with routines, but two gummies after dinner is easy. Fast USPS delivery, premium vibe, no weird aftertaste. Felt fresher at cheer practice which is saying something. Subscription reminds me before it ships so I never run out.

30 April 2025
Unprompted review
Rated 1 out of 5 stars

False publicity

False publicity on bundle packages 😡 I bought the bundle buy two get two free and received only 2 out of the 4 that was mentioned. I tried talking with them by email and had no solution toward the missing products even with proof of pictures and now the email they had appears to me like non existing. There customer service is awful never trusting there page again and suggest not buying with them

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Taste test winner

I’m a junior in college, always broke, so I jumped on the subscription and it’s saving me lunch-money every cycle. Roomie steals one whenever I’m not looking because “they’re like fruity snacks,” but jokes aside my pH’s never felt this stable.

18 June 2025
Unprompted review
Rated 4 out of 5 stars

Low-salt friendly

Doctor yelled at me about sodium and BP, so I check labels on everything. Nutralife’s formula lets me get the balance benefits without the salt spike that some probiotics sneak in.

11 April 2025
Unprompted review
Rated 1 out of 5 stars

I ordered one of these packs back in…

I ordered one of these packs back in April and received the worst service. I checked their website and everything, shipping times etc. Their customer service is appalling. My case is still ongoing and my product is stuck in transit and the manner of the service representative sounds AI. I have gone elsewhere for similar product so I would advise those still looking not to order from here!. It shouldn't take over 2 months to receive an order thats not even far! And they should specify potential delays with the transit process.

Highly disappointed in this. 0/10.

23 June 2025
Unprompted review

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