BM

Bev Munoz-Pujol

United Kingdom

Reviews

Review of Imagine Cruising UK


Rated 5 out of 5 stars

John at Imagine cruising was so knowledgeable and helpful…

John was so knowledgeable and helpful in helping us decide on the best cruise for our family. Booking was simple and would most definitely choose Imagine Cruising again!

12 September 2025

Reply from Imagine Cruising UK

We're happy to hear that you found our team member knowledgeable and helpful in choosing the perfect cruise for your family. We appreciate your feedback and are glad booking was simple!

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Review of SerenataFlowers.com


Rated 2 out of 5 stars

Really disappointed- flowers arrived on…

Really disappointed- flowers arrived on time but vase smashed

21 October 2022

Reply from SerenataFlowers.com

Dear Mr Ashton,

We are very sorry to hear this and after reviewing your order we can see that you have already been in contact with our Customer Support Team and they have now resolved your issue with courtesy and in an amicable manner. 

Kind Regards
Sandy
Customer Support
Serenata Flowers

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Review of HomeServe UK


Rated 2 out of 5 stars

Great service initially - let down finishing work!

Great service initially to unblock dads loo and repair cracked pipe. Unfortunately tarmac dropped 12” in front of his gate and although another team initially came out to cover hole and order bag of stones. More than 2 weeks later and several phone calls later we are still waiting for repair!

30 January 2020
Unprompted review

Reply from HomeServe UK

Hi there,

Thanks for taking the time to share your experience.

Whilst I'm glad to see that the initial repair was carried out efficiently, I'm sorry to read that you're experiencing issues with the repair to the groundwork. I've escalated this to our engineers office and requested for somebody to contact you ASAP with an update.

Kind regards,

Ben
Here To Help Team