Milanolegacy Reviews 216

SCAM COMPANY. I ordered thinking these were clothes from Italy. It’s cheep tiny garbage from China. When I realized my mistake I asked them to cancel it. They sent the clothes anyway by “mistake.” They assured me they’d refund me BUT DID NOT. IN TWO SEPARATE EMAILS SAID I’d been refunded. DONATE THE CLOTHES. AFFIRM (also an unethical trash company) FOUND IN THEIR FAVOR. F*** MILANO LEGACY AND AFFIRM.

Item wasn't delivered, their support email doesn't bounces back.

Do not order from this company! They do not have an easy way to return anything. You have to contact them directly and you're waiting for their email return before the 30-day window is closed. It's clearly a scam.

Beautiful item (scarf).
Shipped promptly, but took a while due to distance.
Will likely shop with you again.
Happy Holidays!

If i could give zero stars I would. The material of their shirts is like a cheap sports jersey. The sizing is not for a human body shape. And when I asked for a refund, they only offered 25% of my purchase price or a gift card for future purchase.

Beautiful tailored high end clothing at very affordable price point. Designs are notably current and showy. The customer experience is equally luxurious and attentive

The company is terrible and is a complete scam. The items listed on their site are not the items that you will be sent. Straight garbage. When I asked for a refund they offered me credit to keep buying their bullshit. DO NOT BUY FROM THEM EVER

Stay away from this company cheap fabric horrible tailoring, and small sizes purchased a 2x large jacket received a small
Waited 3 weeks for this crap! It's a scam! Gave it 1 star deserves 0

I’ve haven’t received my package yet, I ordered a coat. I had to buy one at store instead it was taking so long as it’s going on a month now. I contacted them to get a refund. They offered me a 25% refund or a gift card to there merchandise for 75$. I want my money back. I am going to do what ever I can to let customers know this is not a reputable business should have done my research! Don’t purchase nothing from them

This place is a joke it took me 2-1/2 months to get my clothes and all were to small I ordered xl and the extra large from China must be smaller cuz they don’t fit I have been trying to ship them back out of the $600 I spent they want me to keep these clot that I can’t do nothing with and the will give me a 200 dollar gift card to use with them this is unacceptable I am contacting bbb and starting legal proceedings somebody needs to and if you all want to get on with me legal proceedings email me nutter.

Excellent communication. Customer service at Milanolegacy took the initiative to let me know that a medium-size pair of pants would probably be my best choice because some of their smalls are slim fitting.

This is a froud company, i have received my order damaged and the worst chinees kind quality, there is no way for me to return damaged items becouse the process it shows online for returns there is no one answer or reply on the emails, and my email address was blocked by customer service after my 3rd attampt to reach out about return, i believe they want to waste 30 days time period for return policy, this way they can say that retun period is pass now the compony can not do retun.

I ordered a sweater Marco Biachi Patch Work Cardigan Sweater. They sent a completely diffrent sweater that was supposed to be XL but fit like a Med-Large. I contacted customer support basically they told me I would have to pay to send sweater back to China, or keep it, and they will goive me 30% off my next order. (LOL). It's a scam, cheap material, they send you whatever they can find on their warehouse floor let over then see if you want to try them again? AKA as the Lucy Football trick with Charlie Brown. "I choose not to be a Block Head!" You should too, but feel free to pay top dollar for a garbage scheme. Lesson learned again, ALWAYS CHECK ONLINE REVIEWS OF THESE YOUUBE AD SITES.

This was my first experience with Milanolegacy. I LOVE my handsome jacket. So different and so handsome! I get many compliments on my jacket. I am grateful for the expert customer care, and look forward to many more purchases.

No response from their customer service department! Site says they allow returns, but they won't respond to any emails. Very disappointed.

I ordered a jacket for my husband. The quality of the fabric is terrible. Sizing is smaller than indicated. The tags are cut out of the jacket. This site is a scam. Do NOT purchase anything from this company. They want you to return the item before they will tell you if you will receive a refund. The return address is in China.

Yeah I discovered this the hard way. Bought a sweater, doesn’t fit, no fabric content label whatsoever, no brand label. And now they want me to keep it and reorder another one at half price.
WTF! This stuff is crap made in China and they are charging a lot for garbage!

I found your replies timely and addressed my concerns.

Be warned, this company is a scam. I experienced extremely long ship times, poor product quality, poor fit, and bad customer service. You will not be able to return/exchange any item without paying 50-70 dollars in shipping or by giving them more money. I have already begun the chargeback process through my credit card.

My Jacket was a little too small and you adjusted the things for me.