Hypervolt Reviews 2,172

I had a slight issue with the App and it picking up a random Solar Panel feed at night, when clearly there was no solar generation. Reached out to Hypervolt and was contacted by Inny, who quick... See more

Had a problem with the Hypervolt 3pro with it going off line despite being hard wired via an Ethernet cable . Hypervolt customer service were great and identified it being caused by a faulty Sa... See more

Tbf I did struggle at first as I’m not much into phone gadgetry and terminology but the problem was solved within five minutes once we had arranged a phone call.. The conversation with Fan helped me... See more

Great charger good support. I’d bought a Hypervolt separately and not via our energy supplier, could I get it to sync, no I couldn’t and they were useless in sorting as this was an issue their end. Sp... See more

We have received fantastic customer service from Fred and all the team from HyperVolt. They were so helpful resolving the problem with our charger. We are really enjoying the use of our HyperVolt Hom... See more

So I have had a Hypervolt Charger installed and the support we got was perfect. I had some very confusing issues with connecting the unit to the internet which turned out to be a faulty cable used by... See more

Charger supplied by Hypervolt and fitted by Octopus failed after 6 months and full replacement was needed. Replacement was quick and I’m happy with that. Neither I or the installer was able to... See more

Really helpful customer support. Needed help getting new Hypervolt charger connected to my home wi-fi and adviser talked me through each step on the app. Thanks!

After struggling to get an installation date and not given correct advice on which charger would be best from Octopus I reviewed and chatted to Hypervolt over what's app and phone who were great. So... See more

Quick, easy and efficient!! Great installer explained everything to me before he left and added the app to my mobile. The work was quick and painless and he vacuumed to make sure everything was tidy!... See more

Big thanks to all the team at Hypervolt , had issues with intergration to the Octopus app for charging my car .Several calls to octopus and 5 emails later , got nohwere, 2 weeks lost Octopus cou... See more

I have recently had a Hypervolt charger installed and within hours had to catch a flight to Perth Australia due to the passing of my Brother. On returning home I could not find any notes regarding set... See more

The app is easy to use and though there was an issue with the device intermittently tripping out it was quickly replaced once Hypervolt & Octopus (the installers) were made aware we had a problem. It'... See more

My query was dealt with incredibly efficiently. Prior to this phone call I had spent best part of an hour talking to Octopus who basically told me to delete the Hypervolt app which I didn’t want to do... See more

The installation happened quicker than I expected which meant it was done before my EV car arrived. The customer service agent at Hypervolt was helpful, polite and professional and treated me like a h... See more

Hypervolt answered my phone call immediately. Their associate was friendly and keen to solve my problem. He made suggestions which eventually solved my problem. Notably he kept in contact by email u... See more

I cannot fault Hypervolts customer service. After having an issue with my charger, I called customer service and they looked into the issue immediately and found a fault. I was then issued with a new... See more

Purchased my Hypervolt with plan for my electrician to install. Arrived really quickly, well packaged and I know that the installation was straightforward and it is working really well since install... See more

I was advised by INNY today and he was absolutely superb. He understood why U wasn’t understanding the issue and cleverly guided me through the issue in a very professional manner. I was very impresse... See more

Delighted with my Hypervolt - the unit and the customer service. I spent some time researching which EV charger would be the best and I have no regrets. The charger looks amazing (love the different L... See more

It’s just an EV charger. And the build quality cosmetics wise isn’t great considering this sits on the front of your house. We first had a white wall box and that discoloured terribly and b... See more

I was pleased with the response to my initial enquiries. The lady I spoke to at Hypervolt was very reassuring . When I eventually placed an order I was referred to 247 EV. They proved to be very... See more

Excellent correspondence and service by Inny and the team. Although it took a while to solve the problem I had with my charger, they stuck to the task and kept me well informed on progress.

Brilliant service, informative at every step along the way . Installed in the best place and when we had hoped it would be . Highly recommend brilliant polite sales staff and no more wires trailing o... See more

Had my Hypervolt Home Pro 3 installed but it kept going off line. Hypervolt were very helpful and sent me a replacement part and paid for the original installer to come out and fit that new part cau... See more

I made some internal network changes and I was unable to get my Hypervolt Charger to reconnect. I’m IT literate so tried using the App but with little success. I relented and spoke to Inny at Hyperv... See more

Our charger stopped working, hypervolt tried to help with tips, but upon examination it had failed, they was happy to replace it, only delay was getting an engineer date to replace. Happy to say new... See more

Not only do I want rave about this product but my installer said it was great to install also and said he’d recommend it going forward to others if they want a recommendation. The App is easy to use a... See more

I found the hypervolt charger high quality. The recommended installer done a very neat job and was professionally installed. There was a problem after installation which was resolved quickly by hyperv... See more

Hypervolt are brilliant You can speak to someone on the phone and they will do all the tests on your charger even in my case it was another app that i was using that was causing a problem chargin... See more

I knew nothing about EV chargers but after a lot of research I decided to go with the Hypervolt. From buying to fitting was easy and without problems. It looks good and saves me a fortune not using pu... See more

Really good communication throughout the process. Install only took around 90 minutes (although my position and cable route wasn’t too tricky). Charger and app work very well.

I have had a hypervolt installed through octopus 🐙 and chose it as it works off WiFi. Installation was great and it looks very smart with different modes including party 🤩

Our first experience with our EV & home charger, very easy to use the Hypervolt & IMO it’s the best looking one at home, very minimal in appearance. Quick installation too and even better was cheaper... See more

I ordered my Hypervolt Pro 3 directly through Hypervolt, and the whole process was effortless. Ordering direct really showcased the brand’s premium quality — the charger looks fantastic, feels s... See more

I was well looked after by the staff members in a situation I did not really understand. Treated with respect and Fred was so helpful explaining everything to me. The other members of staff I had co... See more

Bought via the Hypervolt website and delivered quickly. Installed by my son who is an electrician. All seems good. Only had car for a week and first EV but so far happy with charger and car.

Great experience charger is awesome, support also second to none. Was an issue with couriers who deliver to Northern Ireland Hypervolt were all over it and solved the issue instantly. Highly recommend... See more

Very smooth experience and very reliable chargers! The process was really straightforward and the installer they partnered with was flawless! Highly recommended both for the product and the service

Really easy installation process.. all installed and up and running from the point of purchase in less than 3 weeks.

Emmanuel Lebbie The man I was talking to was excellent and sorted out my problem in a professional and speedy manner . He could not have been more helpful

Extremely responsive and fast. Solved issue quickly. Helped by Inny who was knowledgable and understanding.

Having had a problem logging into my charger, I contacted Hypervolt. My call was answered immediately and Nancy expertly talked me through the solution. High quality customer service. Thank you!

After a minor hiccup with the installation date, Jennifer from Hypervolt reached out personally to sort the issue, and managed to get me a very quick install, which was completed today. The custo... See more

​I originally opted for a Hypervolt charger because the Home 3 Pro had the best balance of quality and price, plus I really liked the design. The unit was installed by Octopus, but unfortunately... See more

I had a HyperVolt Home 3 installed by Octopus Energy last week and I'm really happy with the product. The build quality is very good and the app is great.

Inny Al-Halim was a star. He was on the ball and made the whole support issue way better to deal with than usual.

Great charge point, works seamlessly with Octopus Intelligent Go

After around 12 months from the charger being installed, the dedicated EV RCD began tripping. To start with I contacted Hypervolt, who I'd gone direct to for the original purchase. The tech... See more