I ordered my Sony headphones for pick up in Malahide store but due to some complications they weren't there when I arrived.Kieran in store looked after me and contacted warehouse to check what happene... See more
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Company details
Written by the company
AppliancesDelivered.ie offers appliances delivered faster, and cheaper than any white goods retailers in Ireland - and we do it with a smile. Our dedicated support team aim to take away the hassle of buying appliances. We can also disconnect your old appliance, and install your new one, just tick the box at your basket.
AppliancesDelivered.ie - Why Pay More?
Written by the company

- Next Day Delivery
- We offer Next Day Delivery in the Greater Dublin area and selected areas nationwide. We deliver appliances faster than anyone in Ireland, fact! It's our mission to get you your appliances as quickly and conveniently as possible.
- Nationwide Delivery
- We deliver all over the country so wherever you're based, we'll get your appliances to you! We deliver Monday-Friday (Nationwide) between 8am-6pm, and Monday-Saturday (Greater Dublin Area) between 8am-9pm.
- Customer Support - Call (01) 531 2270
- If you have any queries about a product's specifications, your order or any return or collecting issues just call our fantastic customer support team on (01) 531 2270 and you will have a resolution to your issue in no time! If you'd prefer to correspond by email, you can do this by filling out a Contact Us form in the Help and Advice section of our website and one of our team will help you out. The phone lines are open Monday to Friday from 8.30 to 5.
- Free Click-and-Collect
- If you would prefer to pick your appliance up from our warehouse, you can feel free to do so, with our free click-and-collect service. Just contact our customer support team and they will arrange that your appliance is prepared for you upon your arrival to our base in Citywest, Co. Dublin.
- Installation
- If you live in Dublin or parts of Meath, Kildare, Laois and Wicklow (full list available on our site) not only do we provide delivery, but we can also install your appliance for you! Take the hassle out of adding an appliance to your home. For extra peace of mind, our installers will always ring or text you before prior arrival, so you don't have to wait in all day.
Price Match Promise
You know you're getting the best value when you shop with us!

Contact info
Unit 1, Newgrange Business Park, Donore Road, , Drogheda, Co. Louth, Ireland
- trustpilot@appliancesdelivered.ie
- www.appliancesdelivered.ie
Replied to 3% of negative reviews
Typically replies within 2 weeks
Excellent Customer Service
Initial review: Item Damaged. Very disappointed to see the side of my new air fryer marked in 2 places....
I should've contacted customer service before writing the above review. Siobhan phoned me & sorted the issue within minutes and a replacement is on the way to me. Excellent customer service. Thank you.

Reply from AppliancesDelivered.ie
Terrible customer service and lies
Terrible customer service. Saying my item was shipped when it wasn't putting the blame on caufield courier from reading other reviews that seems to be the consistent lie.
Over 2 weeks waiting for my 5/7 day delivery. Avoid this company lies lies lies

Reply from AppliancesDelivered.ie
Communication is keys with people.
Product arrived late,correspondence with you was poor,I had to do the correspondence with you for information on my Product which I found frustrating, the delivery company had more details than you ,your lucky to be getting any rating from me at all.you need to correspondence with people after the product has been brought from you, to let them know what's going on with their item.
No customer service at all.
The appliance was ordered on the 8th of October and still has not been delivered on the 21st. No body answers the phone or email. I have email a girl called Liz with no reply
Do not deal with this company

Reply from AppliancesDelivered.ie
Still waiting
I've been waiting two weeks (11 business days) for my dryer. Rang last week and was told it was shipped. THEN I got an email saying it was shipped, a week after I ordered it. The email contained a "tracking number" link that goes nowhere. Avoid. This "free shipping 5-7 days" is BS.
5 stars
5 stars. Needed a new, safe toaster. Good range for me, but I know I could probably get it (same brand or similar) cheaper. Didn't have time to go comparison shopping so this suited me. Selected, paid for & delivered in a few days. Happy with that.

Reply from AppliancesDelivered.ie
DO NOT BOTHER!!
DO NOT BOTHER!!! Appliances are useless and customer service is even worse! Liz doesn’t even reply to emails. Appliances don’t even work AND maintenance team do nothing to fix it!! NOT TO MENTION THEY DONT FOLLOW THEIR WARRANTY!!!!
Worst customer service ever
Title: Faulty Product, Unbelievably Poor Service: I recently purchased an oven and the entire experience, from a faulty product to getting a refund, was the worst customer service I have ever experienced.
The oven appeared to be faulty. I immediately contacted Customer Service and was promised that a technician would be dispatched to fix the issue. I was told to wait for a call-in to schedule the appointment. After 10 days of waiting, the technician was a no-show and I received no communication.
I brought the oven back to the Drogheda shop. Even after explaining the entire situation, the in-store staff stated they could not issue a refund.I called Customer Service again and was told the refund would be processed, but that I needed to wait another 5–7 working days for the transaction to complete. I waited that period, and no refund was issued.
My third and final attempt involved going back to the shop, where I explained the entire chronology of events yet again. The employee at the counter finally looked into the account and, to my astonishment, the refund was processed with a simple "button click.The sheer amount of time wasted—multiple phone calls, two separate trips to the store, and over several weeks of waiting—for a process that should have been instantaneous is appalling. The lack of follow-up, the false promises, and the unnecessary delays show a complete failure of the customer service system. I strongly caution others about the support process if your product fails.
No customer care
Bought a coffee machine in June. No longer working and no response from customer care - either from email or phone.....Shocking service!!
Easy to deal with
Used them twice now. No issues and efficient. Also easy to get hold of on the phone and easy to deal with. Thanks 😊

Reply from AppliancesDelivered.ie

Reply from AppliancesDelivered.ie
Easy to do
I ordered online it was easy even for a non techie.
After the order went through and confirmation of payment came through i heard nothing, I eventually rang the company to discover there had been a glitch in their system.
I spoke to a lovely lady who assured me that the order was processed. The 5 to 7 working days start when the delivery company pick up the item not from point / date of sale. But the delivery man was pleasant and mannered if a bit on the early side. The service was good. However despite the so called glitch I was bombarded with ads and promotions from the company, which i didn't want

Reply from AppliancesDelivered.ie
Waiting for delivery 16 days
Waiting for delivery 16 days. No update ,no call and no answer e mail .
Delivery process good but room for improvement
Delivery process very efficient. Driver helpful and friendly. Call centre helpful on second call. However first call was less helpful. Not sufficient communication on status of order and delivery. Once handed over to delivery company Appliances Delivered no longer tracked or helped with information.
Poor After Sales, Delivery & Care
You have sent this, and I still have not received my appliance.
I get sales emails nearly every day.
I had to chase last week to find out where my purchase was.
Caulfields still haven't made contact, after the first text Wednesday 8th October.
Awful sales follow up and delivery.

Reply from AppliancesDelivered.ie
Excellent product and excellent…
Excellent product and excellent service. Highly recommend.

Reply from AppliancesDelivered.ie
Easy online ordering
Easy online ordering. Good price and selection. Great communication when it was required. I highly recommend

Reply from AppliancesDelivered.ie

Reply from AppliancesDelivered.ie
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