HERNEST Reviews 379

We ordered the Valborg Oak Media Console in black. The piece arrived way before expected delivery date and the delivery service was excellent. The console is stunning. Would have loved the shelving be... See more

The furniture buying process was seamless with Hernest! I was able to place my order and they reached out within a few days to schedule my delivery and confirm my time frame. The delivery team was exc... See more

Hernest has truly earned my trust with both their exceptional customer service and the quality of their products. The Rolf Oval console is my favorite piece of furniture. It’s the perfect size—neither... See more

I ordered media console and it arrived on time and in perfect shape. The customer service was excellent and everything about the ordering to receiving end of the product was flawless. Thank you and wi... See more

Perfect piece for our nyc apartment. The item itself is amazing and comes mostly built. One issue i encountered wasn’t with the company but with FedEx as they left the huge box in my lobby and I had t... See more

We purchased a media console from Hernest and it is absolutely stunning! It has made it the focal point of our living room. The item was packaged extremely well with no damage to anything. Just had to... See more

Customer service was very helpful in determining when my delivery would be. I’m traveling and wanted to make sure my buffet would arrive while I was home. It hasn’t arrived yet, but I can’t wait to se... See more

I’m giving these folks an A+ for service because…I ordered a console (which is lovely) but it was stolen from my building. Not their fault, but within a week I had a new console at no additional cos... See more

Item was shipped quickly, ease of communication, product was as advertised and looks great in our family room. Customer service was top notch. Needed to change delivery to white glove after I placed t... See more

It’s a beautiful piece of furniture made of good quality materials but a huge pain to assemble. Some instructions aren’t clear and I worry the screws will loosen over time. For the price, we were expe... See more

Our experience with Hernest was great overall! We ordered a TV console & an entryway table, super happy with the quality of both! Packaged well & no damage from shipping! Would definitely order from t... See more

We ordered the Valborg 80" Oak Media Console (Black). When it arrived the delivery service notes that the box was damaged in a few areas. Upon open the box we discover our the console tables was damag... See more

I loved the chairs I purchased so much I bought more! They are perfection. Chairs are excellent quality, arrived quickly, in unblemished condition, and assembled. Don’t cheat yourself by purchasing... See more

Shipping was faster than expected. It came in two very large, heavy boxes. Relatively easy to put together. Instructions couldve been clearer on the drawer installation. The quality of the item is whe... See more

My husband and I have been searching for the right MCM media console for quite a while. We came across this beautiful one with tambour doors and the perfect dimensions and style for our house on Herne... See more

I bought 6 Lars vegan leather dining chairs recently. I was nervous about buying online, but was completely surprised and pleased when they arrived. The quality is beautiful. They are sturdy, arrived... See more

My overall experience with the company was great. Customer service was easy to contact and they get back to me with their response quickly. They did the follow up with FedEx on the reschedule and... See more

The customer support was absolutely fantastic. I ordered a coffee table and sofa from Hernest, and both the pieces were beautiful. I had some trouble assembling the sofa, but the customer service repr... See more

Love my media console! This product came exactly as described on Hernest's website. The delivery was efficient, and it came faster than I expected! It was also extremely easy to put together, and I wa... See more

Although we had issues with our white glove delivery service - furniture not getting assembled, which was not Hernest's fault - the furniture arrived well-packed and was very beautiful. The company's... See more

Product delivered as promised. Product was in perfect condition and looks great in the home. Lots of protective packaging to deal with

We are very happy with our experience the piece we got was beautiful and high quality! Shipping was speedy also.

I purchased the Rolf 35” round coffee table in natural ash wood and absolutely love it! It came pre-assembled and was packaged safely arriving in perfect condition. The natural ash color is so beautif... See more

Customer service is responsive and accommodating. They allowed me to cancel an order before it shipped once I realized my measurement mistake, thus allowing me to avoid re-stocking fees. The furnitur... See more

I’m absolutely obsessed with this tv console. It is one of my first bigger purchases. The quality is amazing and it makes it even better that you don’t even have to put it together-saves my husband an... See more

Product was delivered fast.Table is well made, prices is affordable, Color looks a little different than picture but, I still love it. Perfect small size for my space but, still gives off big style.

Love my lamp and the service was amazing! Looking forward to ordering from Hernest again!

I am very impressed with the quality of the furniture and the detail. It is sturdy and well crafted with a beautiful design pattern.

Amazing customer service and product quality is top-notch. Very impressed

Quick response times and willing to find a solution that works for everyone.

The couch was just as described and well constructed. It arrived quickly in just a few days. We are very happy with it.

Product was exactly what we wanted delivery reliable.

Most people only write reviews when things go wrong so I wanted to take a second to write one where nothing went wrong. We ordered the Ingrid storage unit and received it within 10 days. The box was a... See more

I had a great experience purchasing my TV console from Hernest. The order was dispatched about a month after purchase, but the timeline they provided was accurate, and I appreciated the clear updates... See more

We absolutely love the Hernest dining chairs we purchased. They sit around a $8,000 Japanese white oak dining table and we get more compliments on the chairs than the table! Also, when the chairs... See more

Great customer service. Resolved my issue in one day and followed up to check progress. Highly recommend!

We invested in 2 Astrid accent chests for our home. Hernest absolutely delivered on quality, value for the investment we made and classic beauty. Although our home is older and we plan on renovating m... See more

Really wonderful customer service from Hernest. We had a media console that was delivered and had some minor flaws. Their team was able to help me troubleshoot to find a resolution. Really appreciativ... See more

This company has great communication and customer service. I needed my order delivery delayed and they handled that seemlessly. The furniture is gorgeous. I would and will order again.

The coffee table is excellent! Made of high-quality solid wood, this is a heavy, sturdy, and easy-to-assemble piece. Above all, the shipping was super fast with next-day delivery.

I purchased a dining table, the table is stunning He had a couple small issues, but the customer service was amazing… they give me the perfect solution for my problems Easy to communicate, take res... See more

Great company to work with. I was impressed by their quick turnaround and answering questions through email as well as Instagram. The products I bought seemed far better and quality than any other com... See more

We had been searching for the right media console to match our extra large space. We found the Valborg 80" Oak Media Console online but were hesitant as we had not order from Hernest before. We finall... See more

What could have been a negative experience was very quickly turned into a positive one due to the Hernest Customer Support Team's immediate attention and speedy resolution to a small issue. I've now p... See more

We had a wonderful experience with Hernest! Their team was incredibly prompt and responsive in communicating with us and went above and beyond to help resolve a purchase issue. They were professio... See more

I’m amazed at how quickly the sofa bed was delivered. It arrived in perfect condition, and my wife and I had no trouble assembling it. The material quality is excellent. The foam feels a bit firm, but... See more

Had a delivery issue with the delivering company, but Hernest team stepped in and sorted out everything, they communicated effectively, every step of the process to make sure I received my beautiful f... See more