Its a good idea to have all travel arrangements under 1 supplier. I think I have gained a better insight into how to use Navan. I just booked a flight and that was a good experience. I will continue... Zobacz więcej
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Die ganze App ist super. Der Umgang mit mehreren Reisenden ist etwas kompliziert. Ferner ist es nicht so komfortabel, dass bei einer Flugbuchung mit mehreren Personen mehrere Buchungscode erzeugt werd... Zobacz więcej
Seems good, but they're a terrible company to work with. I still had a $372 credit, but every time I booked a hotel, my account was blocked. I contacted them nine times in total. The credit has now ex... Zobacz więcej
Navan is a travel platform with a satisfactory inventory of flights. It is easy to book a flight. Changing round trip flights can be quite cumbersome and you may not see the changes on your profile fo... Zobacz więcej
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Napisane przez firmę
Looking for Navan reviews? Discover why thousands of businesses trust Navan as their all-in-one travel and expense management solution. Navan makes corporate travel easy—eliminating the stress of flight changes, expense reports, and long hold times. Whether you’re an executive assistant, finance leader, travel manager, or employee on the go, Navan empowers you to focus on what matters most. Our platform delivers real-time visibility, savings, and control for companies of all sizes. 👉 Read more customer reviews at www.navan.com/reviews or learn more at www.navan.com.
Dane kontaktowe
3045 Park Blvd, 94306, Palo Alto, Stany Zjednoczone
- +44 808 501 5747
- contactus@navan.com
- navan.com
Odpowiada na 89% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Navan is a very user-friendly and convenient choice
Navan is a very user-friendly and dynamic platform that makes booking travel simple and efficient. The interface is intuitive, and the overall experience feels streamlined, which is great for managing trips quickly.
However, there are a few areas for improvement:
* Hotel pricing - can sometimes be higher compared to other platforms.
* On occasion - the site has crashed during the booking process, resulting in lost reservations.
* These issues, combined with occasional extra-high prices, can be frustrating.
Despite these challenges, the convenience and integrated features still make Navan a strong choice for business travel management.
Navan delivers excellent customer support
Navan delivers excellent customer support across both chat and phone channels, with 24/7 availability that gives Travel Managers and travelers confidence that assistance is always within reach during business or personal trips. Their booking platform also offers an outstanding user experience, seamlessly adaptable on both desktop and mobile devices.
Lost credit, poor customer service
Seems good, but they're a terrible company to work with. I still had a $372 credit, but every time I booked a hotel, my account was blocked. I contacted them nine times in total. The credit has now expired, and I can't get through to customer service. My advice: don't use this company.
Navan is a modern and easy-to-use…
Navan is a modern and easy-to-use travel and expense management system. Getting started with Navan was easy, and I had a great implementation team.
Die ganze App ist super
Die ganze App ist super. Der Umgang mit mehreren Reisenden ist etwas kompliziert. Ferner ist es nicht so komfortabel, dass bei einer Flugbuchung mit mehreren Personen mehrere Buchungscode erzeugt werden.
Love our experience with Navan
Love our experience with Navan. The transition from other services to Navan was so much easier and better. So much easier to work with and the access to have all my point systems in one place as we book is amazing.
One of the most user-friendly OBTs I've seen!
Navan is one of the most user-friendly online booking tools I've ever seen as a travel program leader in my 5 years of expertise. Its interface is intuitive, modern, and fresh. As an Admin, I have complete control over live changes I want to make on the platform to align with our travel policy/standard without requesting it from the Navan tech team or my account rep. I'm confident Navan is on the right track to keep improving features like car rentals and complex trips to make our experience even better
Navan is a travel platform with a…
Navan is a travel platform with a satisfactory inventory of flights. It is easy to book a flight. Changing round trip flights can be quite cumbersome and you may not see the changes on your profile for a few days. I changed a flight on December 1st and still have not seen the changes on my profile or received an invoice. My flight is next week so I am anxious to confirm. Finance assists in providing invoicing all the time. Overall, the platform, the customer service and finance are good, but processing times and changes could be improved.
A Game-Changer for Corporate Travel Management
As a Travel & Expense Administrator, I work daily with different travel platforms, and Navan has been one of the most efficient and intuitive tools I’ve used. It has streamlined our booking processes, reduced manual work, and provided clear visibility over travel spend. The user interface is clean and easy for our employees, and their customer support has been consistently responsive and helpful. Navan has truly helped us elevate our travel program’s efficiency, and I highly recommend it for any company looking to simplify and modernize their corporate travel.
The only area where I wish I could share the same level of enthusiasm is the VIP service. The price feels a bit excessive considering the service doesn’t fully meet the ‘premium’ expectations. Hopefully this is an area that can continue improving.
Easy to use for wide range of information for booking
It is very convenient tool for my frequent trips as all the information can be in one place and easy to change in case of my plan changed. Also finding better deal help for our cost reduction.
You're in control!
Rewards are easy. Navan gives approval control to field managers and allows our financial leadership team to see where our travel spend is in real time. The online Interface and App are simple and straightforward. All of our employees enjoy the travel options, rewards and give high marks to customer service for resolving issues.
centralised travel management
centralised travel management, cost tracking, and group bookings. This is all so much easier than individually managed travel.
Extraordinary interface and quick…
Extraordinary interface and quick resolution of travel related issues. The mobile app is easy for employees to utilize as well. I love the backend reporting.
Phenomenal Rewards, Great Prices and Easy Policies!
I use Navan for all my company's business travel. It's fantastic! You can set your own travel policies that don't need approvals all the time. You get great prices and the rewards from Navan are phenomenal!!
Navan is a great way to manage travel…
Navan is a great way to manage travel across teams and individuals. Changes are instant and easy, accommodating a fast paced work environment with no issues.
I find the best hotel rates on Navan
I find the best hotel rates on Navan! They have helped both in the US and internationally. They are great!
As a costumer for Mexico
As a costumer for Mexico, I really desliked the fact that you do not offer "facturas". As a mexican bussiness it is very important for us to have access to them and if not then you should let us know beforehand because many hotels wont issue them to us when using a 3rd party platform like NAVAN when booking.
Navan has given my department spend control
Navan has given my department controls over travel expenditures, and the rewards for staying within company policies are saving us money and enticing employees to use cost effective travel arrangements.
The live chat has been very useful.
Easy to Use App.
Easy to navigate through Navan. Easy tracking of expenses.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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