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Oceniono na 4 z 5

Its a good idea to have all travel arrangements under 1 supplier. I think I have gained a better insight into how to use Navan. I just booked a flight and that was a good experience. I will continue... Zobacz więcej

Oceniono na 4 z 5

Die ganze App ist super. Der Umgang mit mehreren Reisenden ist etwas kompliziert. Ferner ist es nicht so komfortabel, dass bei einer Flugbuchung mit mehreren Personen mehrere Buchungscode erzeugt werd... Zobacz więcej

Oceniono na 1 z 5

Seems good, but they're a terrible company to work with. I still had a $372 credit, but every time I booked a hotel, my account was blocked. I contacted them nine times in total. The credit has now ex... Zobacz więcej

Oceniono na 4 z 5

Navan is a travel platform with a satisfactory inventory of flights. It is easy to book a flight. Changing round trip flights can be quite cumbersome and you may not see the changes on your profile fo... Zobacz więcej

Dokonujemy weryfikacji wystawionych opinii


Informacje dotyczące firmy

  1. Biuro podróży

Napisane przez firmę

Looking for Navan reviews? Discover why thousands of businesses trust Navan as their all-in-one travel and expense management solution. Navan makes corporate travel easy—eliminating the stress of flight changes, expense reports, and long hold times. Whether you’re an executive assistant, finance leader, travel manager, or employee on the go, Navan empowers you to focus on what matters most. Our platform delivers real-time visibility, savings, and control for companies of all sizes. 👉 Read more customer reviews at www.navan.com/reviews or learn more at www.navan.com.


Dane kontaktowe

3,7

Średnia

Wynik TrustScore: 3.5 na 5

370 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 89% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni


Oceniono na 4 z 5

Navan is a very user-friendly and convenient choice

Navan is a very user-friendly and dynamic platform that makes booking travel simple and efficient. The interface is intuitive, and the overall experience feels streamlined, which is great for managing trips quickly.

However, there are a few areas for improvement:

* Hotel pricing - can sometimes be higher compared to other platforms.
* On occasion - the site has crashed during the booking process, resulting in lost reservations.
* These issues, combined with occasional extra-high prices, can be frustrating.

Despite these challenges, the convenience and integrated features still make Navan a strong choice for business travel management.

10 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Navan delivers excellent customer support

Navan delivers excellent customer support across both chat and phone channels, with 24/7 availability that gives Travel Managers and travelers confidence that assistance is always within reach during business or personal trips. Their booking platform also offers an outstanding user experience, seamlessly adaptable on both desktop and mobile devices.

9 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Lost credit, poor customer service

Seems good, but they're a terrible company to work with. I still had a $372 credit, but every time I booked a hotel, my account was blocked. I contacted them nine times in total. The credit has now expired, and I can't get through to customer service. My advice: don't use this company.

7 grudnia 2025
Opinia niezależna
Oceniono na 4 z 5

Die ganze App ist super

Die ganze App ist super. Der Umgang mit mehreren Reisenden ist etwas kompliziert. Ferner ist es nicht so komfortabel, dass bei einer Flugbuchung mit mehreren Personen mehrere Buchungscode erzeugt werden.

6 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Love our experience with Navan

Love our experience with Navan. The transition from other services to Navan was so much easier and better. So much easier to work with and the access to have all my point systems in one place as we book is amazing.

5 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

One of the most user-friendly OBTs I've seen!

Navan is one of the most user-friendly online booking tools I've ever seen as a travel program leader in my 5 years of expertise. Its interface is intuitive, modern, and fresh. As an Admin, I have complete control over live changes I want to make on the platform to align with our travel policy/standard without requesting it from the Navan tech team or my account rep. I'm confident Navan is on the right track to keep improving features like car rentals and complex trips to make our experience even better

5 grudnia 2025
Opinia niezależna
Oceniono na 4 z 5

Navan is a travel platform with a…

Navan is a travel platform with a satisfactory inventory of flights. It is easy to book a flight. Changing round trip flights can be quite cumbersome and you may not see the changes on your profile for a few days. I changed a flight on December 1st and still have not seen the changes on my profile or received an invoice. My flight is next week so I am anxious to confirm. Finance assists in providing invoicing all the time. Overall, the platform, the customer service and finance are good, but processing times and changes could be improved.

1 grudnia 2025
Opinia niezależna
Oceniono na 4 z 5

A Game-Changer for Corporate Travel Management

As a Travel & Expense Administrator, I work daily with different travel platforms, and Navan has been one of the most efficient and intuitive tools I’ve used. It has streamlined our booking processes, reduced manual work, and provided clear visibility over travel spend. The user interface is clean and easy for our employees, and their customer support has been consistently responsive and helpful. Navan has truly helped us elevate our travel program’s efficiency, and I highly recommend it for any company looking to simplify and modernize their corporate travel.
The only area where I wish I could share the same level of enthusiasm is the VIP service. The price feels a bit excessive considering the service doesn’t fully meet the ‘premium’ expectations. Hopefully this is an area that can continue improving.

4 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

You're in control!

Rewards are easy. Navan gives approval control to field managers and allows our financial leadership team to see where our travel spend is in real time. The online Interface and App are simple and straightforward. All of our employees enjoy the travel options, rewards and give high marks to customer service for resolving issues.

4 grudnia 2025
Opinia niezależna
Oceniono na 3 z 5

As a costumer for Mexico

As a costumer for Mexico, I really desliked the fact that you do not offer "facturas". As a mexican bussiness it is very important for us to have access to them and if not then you should let us know beforehand because many hotels wont issue them to us when using a 3rd party platform like NAVAN when booking.

1 listopada 2025
Opinia niezależna

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