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Oceniono na 5 z 5

Brain from Master touch did an excellent job on our project . Hard working , punctual honest , fairly priced , very organised , works very hard & neatly without unnecessary talk . Delivered to the b... Zobacz więcej

Oceniono na 5 z 5

I was impressed & had a positive impression about Darren (DMK Builders) right from arranging the date to do the repair. He was accommodating the quote very reasonable. When they came they were prompt... Zobacz więcej

Oceniono na 5 z 5

The whole team at Scott's were excellent, great overall experience, the whole process was stress free. They were the best quote we received and all work was completed in a day, and at a high standa... Zobacz więcej

Oceniono na 1 z 5

I had problems logging into my account in order to delete it. but failed so many times. I tried in many occasions to contact their support channels, but they are a total nonsense as you are answer... Zobacz więcej

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Informacje o Rated People

Napisane przez firmę

We’ve been matching homeowners with skilled, local tradespeople since 2005. We make it easy for homeowners to find the right professional for their work, and help tradespeople build and run successful businesses all over the UK.
Find a tradesperson

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Over 50,000 homeowners trust us to find them tradespeople each month. Find out how Rated People works for tradespeople →

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Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

19 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 82% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia


Oceniono na 1 z 5
Zweryfikowano

Be very careful using RP companies

The people hired through this company were crooks and when I contacted RP all they had was tea and sympathy no real help and badically stood back saying they could no way be held responsible for any problems encountered by Tradesperson hired from RP site.

3 lipca 2025
Logo Rated People

Odpowiedź od Rated People

Hi,

Thank you for your feedback. We’re sorry to hear about your experience. As Rated People is an introductory service, any agreements are made directly between you and the tradesperson. While we cannot take responsibility for the work carried out, we will always cooperate fully with any investigation.

We can confirm that the tradesperson has been removed from our platform

Many thanks,
The Rated People Team

Oceniono na 5 z 5
Zweryfikowano

Quick Response

I was surprised by how quick I got a response to my advert. The company I employed were so professional and helpful. I would not hesitate to use Rated People in the future

23 września 2025
Oceniono na 1 z 5

Cowboy Company scammers!!

Cowboy Company scammers!!!
They started withdrawn £280 a month from my business account without my knowledge I did not give them any permission to do so nor did I sign up to any of their services. They just started taking my money because they had my details when I try to resolve this. It is impossible to speak to anybody just AI. When I checked the Google reviews, there was literally hundreds of people they had done the same thing to stay away from the scammers.

24 września 2025
Opinia niezależna
Oceniono na 5 z 5
Zweryfikowano

Excellent- professional and would definitely recommend

Reece was very professional and completed the work to a high standard. Reasonably priced for the work completed. Respectful of the property too and left the area clean and tidy once the job was completed. Would use his services again if needed and would recommend to others who need any plumbing work doing.

21 września 2025
Oceniono na 1 z 5

AVOID Rated people do not check the validity…

Rated people do not check the validity of the trades on their site.
Thankfully I carried out my own background checks on the 'company ' who seemed to be perfect, but fairly new to this website and only a few reviews.
The business owner came out to quote. He looked and sounded the part. Unfortunately he was struck off only last year and this is his new offering. The images, reviews and website didn't quite match with the business owners age and assumed experience. Digging deeper through Facebook, it was friends and relatives
It wouldn't surprise me if the images were not of their work.
Aside from that, the messaging system doesn't work, it is all jumbled up and makes it so difficult to keep track of the message chain.

Following on from the reply below, I reached out to Rated People, as suggested. Unfortunately their AI response bot 'Fin' just went round in circles and never passed me message on for processing by a human. It was a time consuming and frustrating challenge.
After 8 email exchanges this was the response I received:
."This typically happens when a tradesperson has expressed interest in your job but hasn't been able to contact you directly.

To help resolve this quickly, could you confirm:

Are you a homeowner or tradesperson?
Do you have an active job posted that needs quotes?
This will help me provide the most relevant guidance for your situation.

Does this help clarify why you were asked to email us?

This answer was composed by Fin, RatedpeopleFin's AI Agent.

Why have I been asked to contact the tradesperson?"

It doesn't respond to the question and the experience actually made me down grade from 2 stars, to just one; after all if I can't get through to a human, then if I had an issue with the (crook), I really would have been in trouble. AVOID

22 sierpnia 2025
Opinia niezależna
Logo Rated People

Odpowiedź od Rated People

Hi,

Thank you for bringing your concerns to our attention. We’re sorry to hear about your experience and would like to investigate this for you as soon as possible. Could you please send an email to support@ratedpeople.com quoting the unique reference number #TrustPilot00735624?

We look forward to hearing from you.

Many thanks,
The Rated People Team

Oceniono na 1 z 5

No stars would be more appropriate!!!

No stars would be more appropriate!!!! , what a hugely disappointing app and experience. I used this service today to list two jobs but when coming to close the job the website and the app do not work & there’s no one to talk to, so zero customer service and basically and inoperative web site, that now displayed jobs that are not needed, consequently receiving untold number of calls because the website doesn’t work!!!! Terrible

22 września 2025
Opinia niezależna
Oceniono na 5 z 5
Zweryfikowano

First work man in a long time I think has principals.

I am so pleased with the work Des did for me. He's very polite and helpful. My bookshelf looks wonderful and he even placed it where it was to go. He works quickly and left no mess. I felt very comfortable in his company and he was very good with my old greyhound. I also asked his advice on another project and he went through what was needed to fix a recent ceiling leak, also, did not try to price up the job without doing a full inspection. First work man in a long time I think has principals.

22 września 2025
Oceniono na 1 z 5

Have been conned by Rated People

Have been conned by Rated People, Mr Petru Opariuc, he charge £3k for work identitfied as incorrect by professionianl soundproofing company RUS Ltd. Rated people said they will help solve, after few emails they now have stopped responding for over 2mths. We are out of pocket and no effect of the sound proof. Mr Petru Opariuc used alot lot less and cheapest material and not the whole soundproofing system that is required. He lives in Romania and has run away there as I have contacted him for a refund. He brings his 7year old child to work with him helping him all day as long as 10hrs whilst he was doing our job. I thought this was illegal???
Rated people should be shut down. My advice only use check a trade don't trust any other platform out there period!!🙏

28 lipca 2025
Opinia niezależna
Logo Rated People

Odpowiedź od Rated People

Hi,

Thank you for bringing your concerns to our attention. We’re sorry to hear about your experience and would like to investigate this for you as soon as possible. Could you please send an email to support@ratedpeople.com quoting the unique reference number #TrustPilot00735467?

We look forward to hearing from you.

Many thanks,
The Rated People Team

Oceniono na 5 z 5

Andy was very friendly

Andy was very friendly, helpful and polite in advising us what would be best . Andy did an excellent job of tiling our kitchen, and boxing and tiling in some pipes all done in a day . Highly recommended. Thanks Andy .

17 września 2025
Opinia niezależna
Oceniono na 1 z 5

It's very sad

It's very sad. But RP is a huge scam. As a trader, I paid them £240 and got two jobs out of it. Unfortunately, most of the time, I couldn't even get a quote for the work; either the phone was dead, or someone told me they already had a contractor and didn't need a quote. When you need help, emails get a robot response, and they're not willing to refund your money. It's very sad. Before creating an account, I read bad reviews about them and thought it would be different for me, unfortunately. I think there are better ways to spend £240 than RP. One star is too much for them.

19 września 2025
Opinia niezależna
Oceniono na 1 z 5

Very bad experience

Very bad experience, no business account, not registered on company house, red flags, wanted payment into personal account. Demanded full payment immediately after completion before inspection. Very rude, no customer service, swore at me and threatened me after the bank fraud dept. put a hold on payment due to suspicion as payment was going into a personal bank account. Total fund of £8000 for job was not completed. Whole pile of rubbish left at the front of my building, did not deliver on all the jobs. Worst experience ever and loss of money and left me with additional costs to finish the job worst experience ever tried to scamm me to pay to collect the waste. When I didn’t they dumped it in front of the house. I even received death threats from AARON the boss ,told me he’s a member of a violent gang . Left me with an unfinished poorly constructed porch. I am planning to take legal action. And report him to the police. Please stay well clear of them I I have all the evidence to backup my review. They even threatened my tenant

18 września 2025
Opinia niezależna
Logo Rated People

Odpowiedź od Rated People

Hi,

Thank you for bringing your concerns to our attention. We’re sorry to hear about your experience and would like to investigate this for you as soon as possible. Could you please send an email to support@ratedpeople.com quoting the unique reference number #TrustPilot00734947?

We look forward to hearing from you.

Many thanks,
The Rated People Team

Oceniono na 1 z 5

Expensive and poor quality

The trader was expensive and did not do a very professional job for the sum agreed.

We agreed his price as we had tried a few people to do this job but they never came through.

The work was not well done and I'm not sure he had the right tools. Any queries I had he just fobbed off.
So a very poor quality job but I felt I could not pay him the agreed exorbitant price just to get it over with.

I'm not sure what verification rated people does but I feel totally ripped off and will probably have to fix it all up.

I can't find on their site how to complain

17 września 2025
Opinia niezależna
Logo Rated People

Odpowiedź od Rated People

Hi,

Thank you for bringing your concerns to our attention. We’re sorry to hear about your experience and would like to investigate this for you as soon as possible. Could you please send an email to support@ratedpeople.com quoting the unique reference number #TrustPilot00734930?

We look forward to hearing from you.

Many thanks,
The Rated People Team

Oceniono na 1 z 5

Tried ti unsubscribe from spam emails…

Tried to unsubscribe from spam emails countless times never works

18 września 2025
Opinia niezależna
Logo Rated People

Odpowiedź od Rated People

Hi,

Thank you for bringing your concerns to our attention. We’re sorry to hear about your experience and would like to investigate this for you as soon as possible. Could you please send an email to support@ratedpeople.com quoting the unique reference number #TrustPilot00734931?

We look forward to hearing from you.

Many thanks,
The Rated People Team

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