Colis Privé BeLux HUB Reviews 199,009

Edit: a few days later the delivery person came back to find and hand me the parcel and it turned out he hid it too well in the vegetation that was impossible for me to find: ) Would be ideal to pr... See more

I missed the delivery at my place but I could reschedule to a collect point of my choice where I picked it up the next day. What would help is a notification when the driver is 10-15 minutes away like... See more

For me the service was good. Reason for 4 stars instead of 5 was not the delivery, but estimated time of arrival between 8-22PM. Would be great to see online a more precise timing.

They didn’t ring my bell, but i got a sms that it is put inside the lock dire which is save, so it was ok. But best was to ring the bell so i could go right a way and get it before someone else take i... See more

The delivery man didn't to deliver my package at my home so he decided to call so I could join him somewhere else. It seemed he didn't want to do his job and was a bit rude to me finding excuses to n... See more

First experience with Colis Privé BELUX. Everything went as it should be. No delays, parcel arrived as scheduled. I was kept informed by mail / website. Parcel wasn't damaged. Hope this good services... See more

Very poor communication. Message sent at noon that parcel is out for delivery. No track and trace and no further information at what time parcel will be exactly delivered. This time it was around 5 PM... See more

I understand that when you deliver a package to a house, ringing the bell and leaving the package is OK, because people will open the front door and see the package. However, I live in an apartment co... See more

Unfortunately, someone simply tried to stuff my package into the mailbox, leaving more than half of it sticking out, visible to everyone. Had the postman rung the bell, he would have seen where my pac... See more

Package was delivered on time at the right location. Might sound strange for courier but had a lot of issues in the past. Looks much better now. Hopefully this is the start of something ongoing, not j... See more

they could Not deliver the first time, then I couldn’t change my delivery because the website wouldn’t accept my number. After 100 tries, I finally could change to a second approach. again, they could... See more

Despite having paid Amazon for express delivery (next day) your services were 4 days later! My parcel played yo-yo between France and Belgium before finally arrive in Luxembourg. More than 15 years wi... See more

It's kind of stupid to ask the end-user to rate this service and that only 3 days after delivery. By then it's a probably an item the person can't even remember. All I know is that it seems Amazon u... See more

The packet was delivered in the wrong mailbox, even if I said to the delivery man to wait for me (only 7 floors to go down!) he prefered to put my packet in the road mailbox from which I didn’t have a... See more

It came relatively fast, I feared for a second that my bag wouldnt arrive due to the fact that the same bag is being sold from many different sites... Also they could have sown the zip from the bag un... See more

Delivered at the wrong address, as we have come to expect from you. The driver doesn't seem to bother checking the house number, dumps the package where your software indicates it should be left. On... See more

Shipping and handling was superb as always! It's very fast and my orders arrive as scheduled. No delays and no damage. Plus, they keep you informed every step of the way so you don't miss where your o... See more

I was home during the delivery. The delivery person rang the doorbell but didn't even wait for me to respond. Instead my package was left in the entryway without me having given prior consent. As I l... See more

The delivery service could use some improvements. It's difficult to know the exact delivery time, which means having to stay home all day. Tracking is often vague, making the wait uncertain.

It looks like two fake attempts were made and then I had to spend at least a few hours of my time to understand what was happening and to contact Amazon to get the package delivered. I couldn't even c... See more

They tried once (on Saturday) to deliver package to a BRINGME BOX inside of an hospital (closed for deliveries on that day). Then they just kept the package, sent an email saying that there was a... See more

The delivery man left the package at the entrance to the driveway on a pile of wood in the grass without bothering to deliver it to the door, to protect it from the rain and reduce the risk of theft.... See more

Again, a perfect delivery from Colis Privé. Our street isn't always easy to find with a GPS. The delivery driver was very professional and called us to confirm the direction to take at the junction of... See more

In spite of the late evening delivery, the driver placed the parcel carefully on the doorstep. He didn't ring the doorbell, which is perfect late evening. I get a message anyway to say it's there.

Delivery guy called me a few minutes before arriving, so I was aware of his arrival time and I could already greet him at the door

I have received multiple deliveries from Colin's privé across 2 addresses. Every delivery I have received from has been very efficient with friendly drivers, with drivers calling me in case the doorbe... See more

I liked that when they were not able to deliver my parcel, they immediately asked me for my next available schedule. They didn't just leave it by the door. My parcel was delivered within the schedule... See more

According to your tracking service 'parcel delivered and signed for'. Although at home all day long, no one rang the doorbell and the parcel was left behind, without notification, at the front door, l... See more

Package was handled with care and delivered on time…outstanding professionalism! The delivery guy rang the bell twice and waited till someone opened the door.

The carrier threw my package twice in my frontgarden where everybody could take it. He could have opened the gate and put it out of sight, like every other delivery guy does.

The driver was very nice and helpful by calling me but it would have been nice to know like 30 minutes before that he was arriving in order to be at home.

Fast, reliable delivery, always on time and the package in good condition, so what more could you ask for...Thank you and keep up the good work...!

The delivery man was not able to find our home, even if the address never was a problem for Colis privé in the past, and in the used profile, it is not possible to enter a phone number from a differen... See more

I was at home on the date of supposed delivery, the guy didn't even ring. I just received an email that he couldn't find me. I had to pick a new date, the next available was three days later.

In the SMS you send there was no reference to your name (Colis privé). So it was not possible to pick it up at the delivery shop.

Very good and reliable you can trust on their delivery times no problems whatsoever what book them again

I didn't have any contact with anyone. My package was dropped in the mailbox because it was a small package. But delivered on time.

Delivery man rang the bell and waited for me to open the door instead of just leaving the parcel on the door step like some others from various delivery companies (apart from Bpost) do.

He left the package behind the mailbox and wasn't even able to ring the doorbell. Anyone on the street could have taken it.

I was not home at the time of delivery, the delivery person called me to check what should happen with the package. Thank you!

Engl: I am positive for: The politeness of your delivery people. Physical respect for the package. Relative confidence: the package placed on the porch, during the absence, exp... See more

Delivered on time, as promised. Other delivery companies can learn alot from Colis Privé.

Very satisfied! I was notified when the delivery was coming and again when it was delivered. Fast and careful!

It was delivered at a wrong adres. Postcode was 3800 Sint Truiden. Delivered in Gingelom.

The package was delivered, that's why the couriers exist. So many thanks

Always happy when Colis Prive handles our deliveries. We order several times a week mainly Amazon and have never missed a delivery. Very friendly, usually arriving in the late afternoon, which works... See more

The delivery driver was amazing, such a chill guy and called me to let me know he arrived at the address

My packages are always delivered right to my doorstep without problems. I have gotten packages delivered through Colis Privé now for about 4 to 5 years and I have not had one complaint since!

This delivery company will always ring the bell at our gate so I can receive my package. Love to see when they are on the way because I know it will be a successful delivery.

“I am very satisfied with the service from Colis Privé. The courier tried to deliver the package on the first day, but I was not at home. The next day they came again and delivered it successfully. Ev... See more