Five Surveys Reviews 9,166

TrustScore 3.5 out of 5

3.6

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. People appreciate the platform's straightforwardness and ease of use, highlighting the potential to earn money relatively quickly. Some consumers mention the immediate payment option via PayPal or gift cards as a positive aspect. A few reviewers shared a trick to get surveys quicker. However, many users express frustration with frequent disqualifications during surveys, sometimes after significant time investment, and feel they should be compensated for their time. Others report technical issues, such as problems with survey progress or difficulties in cashing out their earnings, and criticize the customer service for providing unhelpful or generic responses. There are also complaints about the time to complete the surveys being longer than stated.

Based on these reviews

Rated 4 out of 5 stars

I have cashed out over £100 from 5 surveys. They pay straight to my Revolut account. I have never gotten anywhere with the games. The surveys are a decent earner and one can earn a fiver in 2 hours o... See more

Rated 4 out of 5 stars

For those of you that think fivesurveys.com are a scam. I can see why you think that but if you meet the criteria you’ll find that they are very legit. I signed up to their site at 5pm in the evening... See more

Rated 4 out of 5 stars
Verified

The surveys typically take a bit longer, screenouts are usually much earlier (there have been a few times when I have been screened out after submitting), payouts are quick and you can build a good po... See more

Rated 4 out of 5 stars

I won't share the secret, but for those people who struggle getting money after 3 to 4 surveys, there is a trick to make it a lot quicker. 1 Star reviews aren't accurate unless paying is a problem bec... See more

Company replied

Rated 2 out of 5 stars

They don’t pay for completing time sensitive offers and will say that the game wasn’t tracked. I had an offer to reach a certain level within 2 days, I completed it and no rewards. I reached a higher... See more

Company replied

Rated 2 out of 5 stars

Good luck actually finishing five surveys that take ages to finish anyway(and the estimated time is always a fudging lie). The ONE saving grace? They actually do pay as promised. Still not wort... See more

Company replied

Rated 2 out of 5 stars

I mean, it is true to its word - take five surveys and get £5. But good luck successfully completing five surveys in timely fashion. I've been using them about two months and managed only two £5 pay... See more

Company replied

Rated 3 out of 5 stars

Dear five survey team I have open my new account and completed one offer then completed my profile question.after that five survey show number verification so I am verify my number. After that there... See more

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Rated 2 out of 5 stars

I’m not sold on this. After all the gimmicky adverts. They don’t tell you until you’re invested in a survey if you’ll be kicked out after not qualifying for that particular one. It’s very frustrating... See more

Company replied

Rated 2 out of 5 stars
Verified

I’ve been locked out of receiving my money I earned of months and no one has fixed it. I even contacted them on Reddit as well and they said they’ll let me know, but it’s been months. I do not recomme... See more

Company replied

Rated 2 out of 5 stars

Don’t believe the hype - very few surveys available 98% of the time, yet when you finally achieve five and cash out suddenly the page is full of new surveys but generally you get screened out after an... See more

Company replied

Rated 5 out of 5 stars

Been using five surveys for more than a year now . Easy to use Most surveys are relevant Can cashout straight away without waiting for days of verification. Never faced any issues with confident... See more

Rated 3 out of 5 stars
Verified

I keep getting kicked out of surveys after taking part of a survey without getting compensated. EXTREMELY IMPORTANT: I've earned and requested 2 $20 gift cards for Walmart. I still have received o... See more

Company replied

Rated 2 out of 5 stars

wow, i looked at the response i received from 5 surveys. What a cover up for a response. I didnt get screened out, I completed the whole survey and then received some lame error oops page after spendi... See more

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Rated 3 out of 5 stars

Excellent at paying you immediately when you redeemed the money earned starting at $5.00. Great that surveys are simplistically paid at .50 or $1.00 each. What absolutely sucks about the site is whoev... See more

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Rated 2 out of 5 stars
Verified

Surveys want you to be honest but kick you out when you are almost done... they allow you to get almost to the end of the survey and supposedly screen you out with no partial payment... you might cycl... See more

Company replied

Rated 2 out of 5 stars

Same as other reviews, hard to get the 5th survey each time. Significant number of survey's you will get "screened out" after you've spent 20 minutes providing information - which is blatantly ridicul... See more

Company replied

Rated 2 out of 5 stars

I have used this survey/offer site for awhile now and do make money from it quickly but there are a few significant caveats: - Offers continue to be a gamble, I sometimes don't get rewarded at all... See more

Company replied

Rated 2 out of 5 stars

Absolutely scam lol everytime I reach £5 when I go to withdraw it it says technical error please contact support and btw support is non existent at this website. They do not care about their custome... See more

Company replied

Rated 5 out of 5 stars
Verified

A common problem I encounter with surveys is being screened out early. This was one I was able to complete! The survey was professional in its questions and I did not encounter any broken pages. I e... See more

Rated 2 out of 5 stars

Don't get me wrong it's made me some money, however I've lost out on almost more money when surveys end in errors and they do not give me the proper credit for it. Errors are not on the survey takers.... See more

Company replied

Rated 2 out of 5 stars

So to date I have managed to cash out 3 times all of which were from surveys but then I started to play a certain game which I have managed to accumulate £109.80 which I tried to claim my reward of £1... See more

Company replied

Rated 2 out of 5 stars

I verify my acct with uk number, the acct was hold and later on was released, now I can't withdraw my €5.00 there, because it was showing me technical issues. What could be the problem?. I write you E... See more

Company replied

Rated 2 out of 5 stars
Verified

There are 2 issues that I have with this app. The 1st issue is that I will spend time completing an entire survey, then when it comes to the end where statistical information is gathered, then that's... See more

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Rated 3 out of 5 stars

Well i did finally complete 5 surveys after having been stuck on 3 for some time. So i will at least give them credit for providing better surveys even though i'm not sure i will be doing any more bec... See more

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Rated 2 out of 5 stars

Did 5 surveys for £5. This took a few days as most let you start then screen you out, so time consuming and a bit sneaky. If you qualify for it based on your screener answers then surely you’... See more

Company replied

Rated 3 out of 5 stars

Five Surveys are a real and legit company and have never had issues with cashing out. However what I will say is the screening out process is extremely annoying, especially when you pass the c... See more

Company replied

Rated 2 out of 5 stars

As soon as you do 4 surveys and you need 1 more survey to get the £5, they make it very hard for you to get a survey. You can be waiting hours or even days for just 1 survey to come up. But as soon a... See more

Company replied

Rated 5 out of 5 stars

As soon as I did 4 interviews I am screened out all the time so that I cant get the 5 pound,the same thing has been happening for days? I have followed the advice below and the second survey that... See more

Company replied

Rated 2 out of 5 stars

It says you qualify, but then it asks more questions about you. Usually all the same. Then you get screened out, sometimes after doing most of the survey. They give you 5 surveys that can take awhile... See more

Company replied

Rated 2 out of 5 stars

The site gives plenty of surveys but some you could spend 10.minutes answering questions and then they kick you out as not suitable. Surley you don't need to answer 50 questions and spend 10 minutes o... See more

Company replied

Rated 2 out of 5 stars

Surveys seem plentiful until you are one off from cashing out. Often surveys are completed, you are thanked but you are not paid. It's not a total ripoff but they make you work much harder than other... See more

Company replied

Rated 2 out of 5 stars

I either dont qualify for the surveys since I'm not a middle aged white male who works part time and has no kids, or it crashes part way through or it juat give me the same survey over. Been at it alm... See more

Company replied

Rated 2 out of 5 stars
Verified

It was a poor experience, to say the least! Kept getting ' screened out' for whatever reason! Hence decided,enough is enough! Am never going back to that kind of humiliation!!

Company replied

Rated 2 out of 5 stars

Hopefully this will be the most comprehensive review you read about this site. Pros: It's very straightforward, you do "5" surveys or five bars or progress, you get 5 dollars. - If y... See more

Company replied

Rated 2 out of 5 stars
Verified

Meh, its becoming more and more difficult to actually get surveys that complete and dont just kick you off halfway through, or - more annoyingly - right at the end, completely wasting your time.

Company replied

Rated 2 out of 5 stars

I earn over 100 pounds from game farkle.To my supraise 12 pounds should be paid yesterday insted prof of me completing this part of offer vanish

Company replied

Rated 2 out of 5 stars

Started off ok & managed to claim once or twice now its constant screenouts before a question is even asked. Been stuck at 3 completed for best part of 2 weeks an even more annoying is clicking on... See more

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Rated 2 out of 5 stars

I’ve been using the Five Surveys app for a while, and my experience has been mixed. At first, it looked like a great way to earn some quick cash by answering surveys — the interface is simple, a... See more

Company replied

Rated 2 out of 5 stars

BS for downloading apps! Surveys is so-so But if you do the downloading apps customer service says there is no record! Customer service responds quick but useless always says wait 3 business days... See more

Company replied

Rated 5 out of 5 stars

It pays and I have received many cash outs. Not to many disqualifications but the survey frequency for my time is ok. And things go thru on here.

Rated 5 out of 5 stars

If I could give you 100million stars I would your site is fantastic,amazing,brilliant I could go on all night I don't believe for one moment what people say about you being a phishing or scam... See more

Rated 4 out of 5 stars

Ez to use app, simply do five surveys to get a 5 bucks gift card. Although it can improve drastically since there are issues such as getting disqualified mid survey , no warning. The researchers kick... See more

Rated 5 out of 5 stars

BRILLIANT.DO FIVE SURVEYS AND GET £5 AND GET PAID IMMEDIATELY WITH PAY PAL OR A GIFT CARD INCLUDING AMAZON

Rated 5 out of 5 stars

Great experience with this site to date. Like all the survey sites, you will qualify for some, and you will not qualify for others. The site is very easy to navigate. Just complete 5 surveys and get p... See more

Rated 5 out of 5 stars

It does what it says on the tin. If you honestly answer the survey questions then you WILL be rewarded as promised. Try to falsify who you are/what your job is etc etc and you will rightfully get nowh... See more

Company replied

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Company details

About Five Surveys

Written by the company

Tired of earning pennies for surveys?

Five Surveys is changing the game of paid surveys. On Five Surveys you always get $5 for every 5 surveys you complete. No exceptions! 5 Surveys, 5 Dollars, at Five Surveys.

Surveys take anywhere between 2 and 20 minutes. You can see how long surveys takes and how other panelists rated them.

Cash out your earnings instantly via PayPal, Venmo, ACH or get gift cards from hundreds of your favorite companies.

Earn real cash today with Five Surveys!

Contact info

3.6

Average

TrustScore 3.5 out of 5

9K reviews

5-star
4-star
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2-star
1-star

Replied to 99% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars

100% SCAM!!!

This survey site is a complete scam it takes you like maybe three or four different surveys to even get one that except you and you spend a good hour trying to get accepted for one. It's absolutely ridiculous and I took two surveys yesterday one I went all the way through it almost to the end answer and everything perfect they couldn't possibly say that that wasn't a good survey taker Yes and they screened me out or didn't even say screened me out they just said I didn't qualify at the very end of it.Scam! I wrote them and told them exactly what happened and of course they just said all day timed you out we have it here that they find you out but they didn't even time me out they just ended it and said I didn't qualify it didn't say anything about being timed out I tried to tell him that over and over again but she wasn't going to hear it. Then I went to take a next survey an hour later and I completely finished the survey was it said thank you for taking the survey we really appreciate your time that kind of thing I hit continue and it brought me to a brand new different person different survey not even the same brand so of course I texted them I didn't take the survey I texted them and let them know what happened there and I said I want to get paid for the survey she said I timed out I didn't time out I completely finished the survey these people are scams 100% no doubt about it scams I asked to speak to a supervisor and she said well it wouldn't do you any good because it says you timed out on the two things you're talking about so she wouldn't even let me speak to a supervisor. 100% SCAM!!!! If you have five hours to spend to make $5 then this is the survey site for you.

8 December 2025
Unprompted review
Rated 1 out of 5 stars

Almost every reply they give to people…

Almost every reply they give to people complaining is "Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier." You know very well you could make your "suppliers" do a screening before the survey starts and if you pass the screener they are not allowed to screen you out. Many of us have wasted a lot of time doing surveys and they screen you out halfway through or at the end and that is very unfair to us. I really wanted to like this site but it's really starting to look like a scam to collect our information and sale it.

8 December 2025
Unprompted review
Rated 1 out of 5 stars

Scammed by five surveys

Hey guys so I've sent in every screenshot possible to back up my request to get paid for playing they're offer "raid shadow legends" screenshot Ted absolutely everything on the days of completion and I'm still being turned away with the excuse of "your offer wasn't tracked" which it was I've done thorough research on how to properly have things tracked through they're app and uh yeah.. I've earned 200 over months of using them. they are scamming me over $15... I just thought I'd give a heads up. Companies that do this deserve repercussions .. time is precious.

8 December 2025
Unprompted review
Rated 1 out of 5 stars

Rip off

I played this app and got four surveys but no rewards because you have to get five surveys. I played for two more days logging on and off with my account and getting notifications to do just one more survey only to get screened out of every one of them so I could not get the five surveys! What a waste of my time. So everyone take it from me don’t even stop and download this app!

7 December 2025
Unprompted review
Rated 1 out of 5 stars

this is the second time trying i cant…

this is the second time trying i cant withdraw money from my account

6 December 2025
Unprompted review
Five Surveys logo

Reply from Five Surveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@fivesurveys.com.

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

Survery allways screen out even after…

Survery allways screen out even after doing half the survery not great better option in the market

4 December 2025
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 1 out of 5 stars

This people are scammers they are just…

This people are scammers they are just so bad it actually makes me want to go to prime opinion like it is so bad

3 December 2025
Unprompted review
Five Surveys logo

Reply from Five Surveys

We're sorry to hear you're not satisfied. Could you please elaborate on what aspects of the app you had an issue? This will help us understand your concerns better and work towards improving your experience. If you need help, contact help@fivesurveys.com for further assistance.

Rated 1 out of 5 stars

Lair surveys site

Lair surveys site
Dont register and feel surveys .

3 December 2025
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 5 out of 5 stars

It pays if it works for you.

It pays and I have received many cash outs. Not to many disqualifications but the survey frequency for my time is ok. And things go thru on here.

2 December 2025
Unprompted review
Rated 2 out of 5 stars

They don’t pay for completing time…

They don’t pay for completing time sensitive offers and will say that the game wasn’t tracked. I had an offer to reach a certain level within 2 days, I completed it and no rewards. I reached a higher level and was rewarded a smaller amount. Insane.

26 November 2025
Unprompted review
Five Surveys logo

Reply from Five Surveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@fivesurveys.com.

They’ll be more than happy to assist you further.

Rated 2 out of 5 stars

Good luck actually finishing five…

Good luck actually finishing five surveys that take ages to finish anyway(and the estimated time is always a fudging lie).

The ONE saving grace? They actually do pay as promised. Still not worth the effort/time.

This is to say nothing of the shitty support I've gotten when I submitted a complaint/ticket. There was a task that I was given half of a reward for, despite it taking AGES to complete. This site and its staff don't respect your time.

Edit: Your explanation of the screen outs is fine. My MAIN problem that's ACTUALLY within your control is the fact that I've been given half a reward for non-half surveys MULTIPLE times, and when I brought it up, I was simply told "Oh, but it WAS a half-survey", even though it absolutely WASN'T. That's incredibly shady and disrespectful to the surveyor.

24 November 2025
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 1 out of 5 stars

They should be renamed Five Scams

the title pretty much says it all - 10-15% of the time you may be lucky to actually complete a survey, otherwise it's just an endless loop of being told 'you qualify' only to get rejected before you get into the actual survey. Prime Opinion (who owns Five Surveys) and their survey routers will find whatever reason they can to reject you. Something new I've noticed is that you can choose a 'full survey' (meaning you get full compensation rather than one of their half credit surveys) and when you complete it, you only get half credit instead of the full credit. So they're stealing compensation blatantly. Their idea of a half survey they claim is because they don't get paid as much for those, but I'm pretty sure that they just mark any survey (usually the shorter ones) as half so they can make more money. But none of this is surprising since they operate from overseas (any US address is a virtual office) so they're out to scam others via one of the numerous scam farms spread throughout SE Asia. They'll deny it but that's how they train their agents

26 November 2025
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 1 out of 5 stars

Absolutely avoid

They throttle surveys at 3/4 completed so as not to pay you, hoping you'll give up before you reach the cash out threshold.

Currently most of us can't even cash out anymore as we get technical errors and their AI tech support just says "welp, glitch on your end, reset cache I guess?" which doesn't actually do anything; and that's if they don't straight up ignore you.

So it went from being sort of scummy but at least a site that may be worth it sometimes when you're desperate to blatant scamming that feels like a reportable offense.

Edit: The replies from fivesurveys on these posts and my own post here are laughable, not once did I mention being screened out but the AI is so bad it can't answer my question and spits out irrelevant nonsense. I've just filed a report with the FTC for fraud/bad business practices for this site and I encourage others to also because this is the scammiest survey site I've ever been on.

25 November 2025
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 1 out of 5 stars

Absolutely disgraceful company… yes the…

Absolutely disgraceful company… yes the website is way to use but after the 4 th survey you will be screened out of everything so u never get paid! It’s a con!

26 November 2025
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 1 out of 5 stars

THEY REMOVED THE GAMES AND APPS ON PROFILE

EVERY SINCE NOV 9TH 2025 ABOUT THE DANCING DRUM SLOTS FROM ONE OF THE LOAD BARS FROM WATCHING THE ADS THEY REMOVED THE AMOUNT WHICH WAS 12.50 AND SAID THAT IT WAS SOMETHING ABOUT THERE POLICY I TOLD THEM THAT I PLAYED IT FAIR AND WATCHED OVE 700 ADS I TOLD THEM THAT BY LAW THAT THEY CLEARLY BREECHED THERE CONTRACT WHICH STATES Failure to pay for services rendered or prizes won according to the agreed-upon terms is a fundamental breach of that contract. I MESSAGED THEM AND THEY KEPT SENDING ME THE SAME RESPONES OVER AND OVER WHICH I HAVE SCREEN SHOT ALL OF THEM, AND I FINALLY FOUND A LAWYER WHO HAS TAKEN THE CASE ON THIS MATTER KNOW YOUR LAWS PEOPLE FIVE SURVEYS AND THE OWNERS OF THE DANCING DRUM SLOTS WHICH ARE WONDER GAME HAS BREECHED THEY CONTRACTS BIG TIME AND ARE GOING TO END UP PAYING OUT MORE THAN THEY SHOULD.

9 November 2025
Unprompted review
Five Surveys logo

Reply from Five Surveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@fivesurveys.com.

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

Warning! People Beware of "Five Surveys"

People! People! People! Please beware of Five Surveys App! They are a Scam and their 4 and 5 Star Reviews are Lies!! Their Video Commercials are all Lies!! Please don't let Five Surveys steal your personal information and make a Sucker out of you.

The Five Survey App claims to be different than other Fraudulent Survey Apps. They claim that you are guaranteed to be paid $5.00 if you just complete 5 Surveys. But that is a Lying Bait and Switch Tactic that is used to Steal your personal information. Trying to earn Money on the Five Survey App is like searching for Easter Eggs in a Forest. People must spend Days or possibly a Week giving personal information to Fake Surveys that don't Pay before they find 5 Surveys that will pay. Earning $5.00 in 20 minutes is all a Lie. People if you want to earn Money, then get a regular legal Job. You will be guaranteed to at least make minimum wage $10.00 an hour. But dealing with Five Surveys you're basically will be paid $5.00 every 3 days to 7 days. Now that's worse than Foreign Slave Labor. People for your own good, please don't waste your time with Five Surveys.

23 November 2025
Unprompted review
Five Surveys logo

Reply from Five Surveys

Thank you for taking the time to express your concerns.

I want to state clearly and with full transparency that we deny all allegations suggesting that the platform engages in deceptive practices, theft of personal information, falsified reviews, or illegal activity.

To address the points raised:

We do not steal, sell, or access personal data outside of what users voluntarily provide when completing surveys.

We do not manipulate star ratings or fabricate reviews. The feedback displayed on the platform is submitted by real users.

We do not guarantee or issue a $5 referral or survey payout without meeting the offer or survey provider’s qualification and completion rules.

Any reward timelines are determined by the external offer and survey provider’s tracking and validation process, not by us overriding, delaying, or profiting from user actions.

We do not have access to users’ phones, nor do we monitor or collect data beyond the provider-reported progress and survey submissions.

We do not target or single out specific users — all participants go through the same provider review and qualification system.

We understand that survey screen-outs, tracking delays, and provider-side quality checks can feel uncertain — and we recognize that this can be frustrating. However, the comparison and claims made in your message do not reflect how the system or reward process actually functions.

We genuinely encourage feedback that helps improve the platform, and we appreciate you sharing your perspective. That said, we kindly remind you that we do not tolerate the use of defamatory or abusive language toward our staff, partners, or services.

If earning through surveys no longer feels like the right fit for you, that is completely your choice — and we respect it.

We are here to help with any future, respectful inquiries you may have.

Rated 1 out of 5 stars

Canceleld Service & money not refunded

This review is for Fiverr.com, I hired someone to help me as a Virtual Assistant to upload some products to my site I didn't have everything that she needed for the job to be completed and it was never started. I explained to her that it was nowhere mishap in regards to why I canceled. I just didn't realize that I wasnt fully prepared, so I cancelled. Fiverr confirmed my cancelation of the order and automatically put it towards my account as a credit balance. The price was for 172.30 I waited for the $$$ to show in my bank account it never. They gave the option if i wanted my $$$ back in the method of payment but have no directions on the steps to make to make this happen. There is no phone number to call and actually speak to someone and they threaten me with a warning stating that I was in violation of their terms and demanded that i cancel the diapute that i put in with paypal. I gave my explanation of why i made the dispute and received no response for more then 10days. Instead they removed my balance amount which now shows $0.00, and lied to PayPal stating that they completed the service and basucally kept my $$$. So i have to submit another dispute for the 3rd time ro get my money back for a service that i never received. This teview is in regards to the app and not the actual person who was going to provide the service. I still haven’t received my refund. With all that being said Fiverr.com is not a trustworthy app

10 November 2025
Unprompted review
Rated 1 out of 5 stars

Hey 5 surveys have you ever thought of…

Hey 5 surveys have you ever thought of rebranding and calling yourself screen out surveys because that's all you get on your site screen outs even when you get to the end of the survey it's beyond a joke I've never known anything like it. So I think you better call yourself screen out surveys from now on as I think it's more fair and people know what they are getting into. Let me know what you think?

25 November 2025
Unprompted review
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Reply from Five Surveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 2 out of 5 stars

Hopefully this will be the most…

Hopefully this will be the most comprehensive review you read about this site.

Pros: It's very straightforward, you do "5" surveys or five bars or progress, you get 5 dollars.

- If you have the time and the determination you make 10-20 a day doing surveys. I have. But you really need lots of time or be very efficient with your time.

Cons:
- I gave it 2 stars because they are dishonest about survey completion time. You click on a 10 minute survey expecting it to take around 10-15 minutes but spend 30 minutes answering it for one bar or $1. Other survey sites give you around $2-3 worth of credit doing surveys of similar duration.

- Their customer service is non-existent, you can and will often times complete surveys and not receive credit on the five surveys site, even though the survey itself will literally tell you, you completed. Customer services seems to have the same copy paste responses and they are very VERY unlikely to give you full credit for the survey or even half credit, even though their sites says they give partial credit for time spent on some surveys

- It gets incredibly difficult to get a 5th survey completed to reach payout. You can spend hours or days as some people noted to get the completion and payout.

- Recently in the past 2 days, full credit surveys (1 bar of progress or $1 have been only crediting for half a bar or $.50 on completion and they're doing nothing to address it.

You can find other websites with better customer service like Swagbucks that gave me double credit on the next few surveys I did after technical errors in a high payout survey I was in, or other survey platforms that pay you better for your time, and have more accurate time estimates. Don't spend your entire day doing surveys on this site and then failing to get credited then begging their customer service to credit you one bar or $1. (Sincerely someone who has earned over $2,000 in completed surveys on their site since the summer)

23 November 2025
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

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