Five Surveys Reviews 9,167

TrustScore 3.5 out of 5

3.6

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. People appreciate the platform's straightforwardness and ease of use, highlighting the potential to earn money relatively quickly. Some consumers mention the immediate payment option via PayPal or gift cards as a positive aspect. A few reviewers shared a trick to get surveys quicker. However, many users express frustration with frequent disqualifications during surveys, sometimes after significant time investment, and feel they should be compensated for their time. Others report technical issues, such as problems with survey progress or difficulties in cashing out their earnings, and criticize the customer service for providing unhelpful or generic responses. There are also complaints about the time to complete the surveys being longer than stated.

Based on these reviews

Rated 4 out of 5 stars

I have cashed out over £100 from 5 surveys. They pay straight to my Revolut account. I have never gotten anywhere with the games. The surveys are a decent earner and one can earn a fiver in 2 hours o... See more

Rated 4 out of 5 stars

For those of you that think fivesurveys.com are a scam. I can see why you think that but if you meet the criteria you’ll find that they are very legit. I signed up to their site at 5pm in the evening... See more

Rated 4 out of 5 stars
Verified

The surveys typically take a bit longer, screenouts are usually much earlier (there have been a few times when I have been screened out after submitting), payouts are quick and you can build a good po... See more

Rated 4 out of 5 stars

I won't share the secret, but for those people who struggle getting money after 3 to 4 surveys, there is a trick to make it a lot quicker. 1 Star reviews aren't accurate unless paying is a problem bec... See more

Company replied

Rated 2 out of 5 stars

They don’t pay for completing time sensitive offers and will say that the game wasn’t tracked. I had an offer to reach a certain level within 2 days, I completed it and no rewards. I reached a higher... See more

Company replied

Rated 2 out of 5 stars

Good luck actually finishing five surveys that take ages to finish anyway(and the estimated time is always a fudging lie). The ONE saving grace? They actually do pay as promised. Still not wort... See more

Company replied

Rated 2 out of 5 stars

I mean, it is true to its word - take five surveys and get £5. But good luck successfully completing five surveys in timely fashion. I've been using them about two months and managed only two £5 pay... See more

Company replied

Rated 3 out of 5 stars

Dear five survey team I have open my new account and completed one offer then completed my profile question.after that five survey show number verification so I am verify my number. After that there... See more

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Rated 2 out of 5 stars

I’m not sold on this. After all the gimmicky adverts. They don’t tell you until you’re invested in a survey if you’ll be kicked out after not qualifying for that particular one. It’s very frustrating... See more

Company replied

Rated 2 out of 5 stars
Verified

I’ve been locked out of receiving my money I earned of months and no one has fixed it. I even contacted them on Reddit as well and they said they’ll let me know, but it’s been months. I do not recomme... See more

Company replied

Rated 2 out of 5 stars

Don’t believe the hype - very few surveys available 98% of the time, yet when you finally achieve five and cash out suddenly the page is full of new surveys but generally you get screened out after an... See more

Company replied

Rated 5 out of 5 stars

Been using five surveys for more than a year now . Easy to use Most surveys are relevant Can cashout straight away without waiting for days of verification. Never faced any issues with confident... See more

Rated 3 out of 5 stars
Verified

I keep getting kicked out of surveys after taking part of a survey without getting compensated. EXTREMELY IMPORTANT: I've earned and requested 2 $20 gift cards for Walmart. I still have received o... See more

Company replied

Rated 2 out of 5 stars

wow, i looked at the response i received from 5 surveys. What a cover up for a response. I didnt get screened out, I completed the whole survey and then received some lame error oops page after spendi... See more

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Rated 3 out of 5 stars

Excellent at paying you immediately when you redeemed the money earned starting at $5.00. Great that surveys are simplistically paid at .50 or $1.00 each. What absolutely sucks about the site is whoev... See more

Company replied

Rated 2 out of 5 stars
Verified

Surveys want you to be honest but kick you out when you are almost done... they allow you to get almost to the end of the survey and supposedly screen you out with no partial payment... you might cycl... See more

Company replied

Rated 2 out of 5 stars

Same as other reviews, hard to get the 5th survey each time. Significant number of survey's you will get "screened out" after you've spent 20 minutes providing information - which is blatantly ridicul... See more

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Rated 2 out of 5 stars

I have used this survey/offer site for awhile now and do make money from it quickly but there are a few significant caveats: - Offers continue to be a gamble, I sometimes don't get rewarded at all... See more

Company replied

Rated 2 out of 5 stars

Absolutely scam lol everytime I reach £5 when I go to withdraw it it says technical error please contact support and btw support is non existent at this website. They do not care about their custome... See more

Company replied

Rated 5 out of 5 stars
Verified

A common problem I encounter with surveys is being screened out early. This was one I was able to complete! The survey was professional in its questions and I did not encounter any broken pages. I e... See more

Rated 2 out of 5 stars

Don't get me wrong it's made me some money, however I've lost out on almost more money when surveys end in errors and they do not give me the proper credit for it. Errors are not on the survey takers.... See more

Company replied

Rated 2 out of 5 stars

So to date I have managed to cash out 3 times all of which were from surveys but then I started to play a certain game which I have managed to accumulate £109.80 which I tried to claim my reward of £1... See more

Company replied

Rated 2 out of 5 stars

I verify my acct with uk number, the acct was hold and later on was released, now I can't withdraw my €5.00 there, because it was showing me technical issues. What could be the problem?. I write you E... See more

Company replied

Rated 2 out of 5 stars
Verified

There are 2 issues that I have with this app. The 1st issue is that I will spend time completing an entire survey, then when it comes to the end where statistical information is gathered, then that's... See more

Company replied

Rated 3 out of 5 stars

Well i did finally complete 5 surveys after having been stuck on 3 for some time. So i will at least give them credit for providing better surveys even though i'm not sure i will be doing any more bec... See more

Company replied

Rated 2 out of 5 stars

Did 5 surveys for £5. This took a few days as most let you start then screen you out, so time consuming and a bit sneaky. If you qualify for it based on your screener answers then surely you’... See more

Company replied

Rated 3 out of 5 stars

Five Surveys are a real and legit company and have never had issues with cashing out. However what I will say is the screening out process is extremely annoying, especially when you pass the c... See more

Company replied

Rated 2 out of 5 stars

As soon as you do 4 surveys and you need 1 more survey to get the £5, they make it very hard for you to get a survey. You can be waiting hours or even days for just 1 survey to come up. But as soon a... See more

Company replied

Rated 5 out of 5 stars

As soon as I did 4 interviews I am screened out all the time so that I cant get the 5 pound,the same thing has been happening for days? I have followed the advice below and the second survey that... See more

Company replied

Rated 2 out of 5 stars

It says you qualify, but then it asks more questions about you. Usually all the same. Then you get screened out, sometimes after doing most of the survey. They give you 5 surveys that can take awhile... See more

Company replied

Rated 2 out of 5 stars

The site gives plenty of surveys but some you could spend 10.minutes answering questions and then they kick you out as not suitable. Surley you don't need to answer 50 questions and spend 10 minutes o... See more

Company replied

Rated 2 out of 5 stars

Surveys seem plentiful until you are one off from cashing out. Often surveys are completed, you are thanked but you are not paid. It's not a total ripoff but they make you work much harder than other... See more

Company replied

Rated 2 out of 5 stars

I either dont qualify for the surveys since I'm not a middle aged white male who works part time and has no kids, or it crashes part way through or it juat give me the same survey over. Been at it alm... See more

Company replied

Rated 2 out of 5 stars
Verified

It was a poor experience, to say the least! Kept getting ' screened out' for whatever reason! Hence decided,enough is enough! Am never going back to that kind of humiliation!!

Company replied

Rated 2 out of 5 stars

Hopefully this will be the most comprehensive review you read about this site. Pros: It's very straightforward, you do "5" surveys or five bars or progress, you get 5 dollars. - If y... See more

Company replied

Rated 2 out of 5 stars
Verified

Meh, its becoming more and more difficult to actually get surveys that complete and dont just kick you off halfway through, or - more annoyingly - right at the end, completely wasting your time.

Company replied

Rated 2 out of 5 stars

I earn over 100 pounds from game farkle.To my supraise 12 pounds should be paid yesterday insted prof of me completing this part of offer vanish

Company replied

Rated 2 out of 5 stars

Started off ok & managed to claim once or twice now its constant screenouts before a question is even asked. Been stuck at 3 completed for best part of 2 weeks an even more annoying is clicking on... See more

Company replied

Rated 2 out of 5 stars

I’ve been using the Five Surveys app for a while, and my experience has been mixed. At first, it looked like a great way to earn some quick cash by answering surveys — the interface is simple, a... See more

Company replied

Rated 2 out of 5 stars

BS for downloading apps! Surveys is so-so But if you do the downloading apps customer service says there is no record! Customer service responds quick but useless always says wait 3 business days... See more

Company replied

Rated 5 out of 5 stars

It pays and I have received many cash outs. Not to many disqualifications but the survey frequency for my time is ok. And things go thru on here.

Rated 5 out of 5 stars

If I could give you 100million stars I would your site is fantastic,amazing,brilliant I could go on all night I don't believe for one moment what people say about you being a phishing or scam... See more

Rated 4 out of 5 stars

Ez to use app, simply do five surveys to get a 5 bucks gift card. Although it can improve drastically since there are issues such as getting disqualified mid survey , no warning. The researchers kick... See more

Rated 5 out of 5 stars

BRILLIANT.DO FIVE SURVEYS AND GET £5 AND GET PAID IMMEDIATELY WITH PAY PAL OR A GIFT CARD INCLUDING AMAZON

Rated 5 out of 5 stars

Great experience with this site to date. Like all the survey sites, you will qualify for some, and you will not qualify for others. The site is very easy to navigate. Just complete 5 surveys and get p... See more

Rated 5 out of 5 stars

It does what it says on the tin. If you honestly answer the survey questions then you WILL be rewarded as promised. Try to falsify who you are/what your job is etc etc and you will rightfully get nowh... See more

Company replied

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Company details

About Five Surveys

Written by the company

Tired of earning pennies for surveys?

Five Surveys is changing the game of paid surveys. On Five Surveys you always get $5 for every 5 surveys you complete. No exceptions! 5 Surveys, 5 Dollars, at Five Surveys.

Surveys take anywhere between 2 and 20 minutes. You can see how long surveys takes and how other panelists rated them.

Cash out your earnings instantly via PayPal, Venmo, ACH or get gift cards from hundreds of your favorite companies.

Earn real cash today with Five Surveys!

Contact info

3.6

Average

TrustScore 3.5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars

Don't waste your time

Don't waste your time
It's the most terrible survey site

20 November 2025
Unprompted review
Five Surveys logo

Reply from Five Surveys

We're sorry to hear you're not satisfied. Could you please elaborate on what aspects of the app you had an issue? This will help us understand your concerns better and work towards improving your experience. If you need help, contact help@fivesurveys.com for further assistance.

Rated 1 out of 5 stars

Don’t waste your time

Don’t waste your time. You will spend your time answering questions getting to the very end saying you completed it and then you get out not getting credit.

20 November 2025
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 1 out of 5 stars

SCAM!!!!!!!!!!!!!!

Absolute trash make you take the survey all the way to the end only to screen you out after they steal your answers.
This is the worst survey site what I subscribed for.
I lost my time...
Someone must close this scam site.
!!!!!!!!!!
Never experienced this disgusting experience with any other surveys sites.
STAY AWAY PEOPLES...YOU WILL LOST YOUR TIME.

18 November 2025
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 1 out of 5 stars

Scam site

I won't say it as a total scam but yes it is I completed game offer and made £5 and withdrew it but now when I made more than £30 they stopped giving me withdraw saying "user is not reward eligible " , Total scammers, their support team only says "Thanks you for your patience... Our payment team will review this.. ". But nothing happens today I mailed them more than 20 times always same answer, I think at the end they are going to say " sorry we've blocked your account for no reason because we are scammers", instead Go for other survey sites, if five survey resolves my issue I can change my rating and update my review.

14 November 2025
Unprompted review
Five Surveys logo

Reply from Five Surveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@fivesurveys.com.

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

Well I didn't get my money for doing 2…

Well I didn't get my money for doing 2 surveys for $5 I made $5 on the 13th of this month and haven't received it

13 November 2025
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 1 out of 5 stars

No help what so ever

No help what so ever

13 November 2025
Unprompted review
Five Surveys logo

Reply from Five Surveys

We're sorry to hear you're not satisfied. Could you please elaborate on what aspects of the app you had an issue? This will help us understand your concerns better and work towards improving your experience. If you need help, contact help@fivesurveys.com for further assistance.

Rated 1 out of 5 stars

Lets you get to 3 surveys easily and…

Lets you get to 3 surveys easily and then screened out endlessly after that. Some of the screenouts are over ten minutes in to the survey which is a huge waste of your time

13 November 2025
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 1 out of 5 stars

Why are surveys four and five always so…

Why are surveys four and five always so difficult to obtain? I might spend days trying to complete them.

11 November 2025
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 4 out of 5 stars

I have cashed out over £100 from 5…

I have cashed out over £100 from 5 surveys. They pay straight to my Revolut account. I have never gotten anywhere with the games. The surveys are a decent earner and one can earn a fiver in 2 hours or so. I recomend doing the half surveys as some of the longer surveys kick you out half way through.

11 November 2025
Unprompted review
Rated 1 out of 5 stars

This company is a straight up scam took…

This company is a straight up scam took me days to finish all 5 surveys and when i completed it they sent the money to some other account on PayPal but could communicate with me through my email so how does it get sent to some else don’t waste your time with this pos company , SURVEY JUNKIES is actually legit compared to this scam so piss off five surveys your garbage

10 November 2025
Unprompted review
Five Surveys logo

Reply from Five Surveys

Thanks for sharing your concern. I understand how frustrating this situation must feel, so I want to clarify how our system works to avoid any confusion.

We do not have the ability to change, replace, or choose the PayPal account where your reward is sent. The payout is delivered exactly to the email or PayPal address that you enter when you redeem your reward. Our system does not send funds anywhere else, nor can it redirect payments to another account on its own.

If the reward went to a different PayPal account, that means the incorrect email was entered during the redemption process. We recommend double-checking the address you submitted to ensure it matches your correct PayPal information. Unfortunately, if a user enters a wrong or misspelled account, we cannot retrieve or reroute those funds.

If you need help, contact help@fivesurveys.com for further assistance.

Rated 1 out of 5 stars

Absolute scam

Absolute scam! Completed 3 surveys in around 1 hour - have spent the last few weeks trying to complete 2 more for a pay out. Never happens. Always screened out. Tried to do 20 different surveys this afternoon & got screened out of them all. Scam, scam, scam!

10 November 2025
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that survey completion can vary based on specific criteria required by each survey provider. Demographic information, quality of your responses, or survey quotas can affect your eligibility for surveys. This may occasionally result in being screened out. We appreciate your patience and understanding.

The availability of surveys depends on our suppliers. We strive to provide a consistent stream of surveys, but there are times when availability fluctuates. We appreciate your understanding and patience!

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 1 out of 5 stars

Withhold Funds and Ban Account when cashing out

I have had this account, verified my email & number several times. As I went to cash out, the rewards section said "Technical Error, Please contact Support", after doing so, there was no resolution.

When I tried again a few hours later, the account now says " User not reward eligible". After emailing and contacting support, I have not gotten any response.

THIS SITE IS A SCAM AND WILL KEEP YOUR MONEY

9 November 2025
Unprompted review
Five Surveys logo

Reply from Five Surveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@fivesurveys.com.

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

Absolute trash make you take the survey…

Absolute trash make you take the survey all the way to the end only to screen you out after they steal your answers when you reach out to them they get the same excuse that they giving on this site right now these people should be banned

8 November 2025
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that survey completion can vary based on specific criteria required by each survey provider. Demographic information, quality of your responses, or survey quotas can affect your eligibility for surveys. This may occasionally result in being screened out. We appreciate your patience and understanding.

The availability of surveys depends on our suppliers. We strive to provide a consistent stream of surveys, but there are times when availability fluctuates. We appreciate your understanding and patience!

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 1 out of 5 stars

I got £4.82 just from offers but now…

I got £4.82 just from offers but now none will track not games nor nothing will track clearly a scam. I'm just 18p away from cash out and then nothing will track anymore SCAM customer service is none existent. Five surveys is affiliated with prime opinion, top surveys and earn star which are all scams they let you have a few cash outs and then you can't earn anymore AVOID

7 November 2025
Unprompted review
Five Surveys logo

Reply from Five Surveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@fivesurveys.com.

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

Worst Customer support

I noticed an error with the website only to come here and see reviews about the error and no real help from their team.
I think a survey should be sincere enough to tell customers what error they commit and can just act trustworthy by attending to customer help request. This your technical issues is painting your brand black. My 5surveys account garyopher45@gmail.. cannot even get a response from your support team with help or explanation.
A trustworthy brand should be able to communicate any inconsistency they notice in a customers account.

7 November 2025
Unprompted review
Five Surveys logo

Reply from Five Surveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@fivesurveys.com.

They’ll be more than happy to assist you further.

Rated 2 out of 5 stars
Verified

Meh...

Meh, its becoming more and more difficult to actually get surveys that complete and dont just kick you off halfway through, or - more annoyingly - right at the end, completely wasting your time.

10 November 2024
Five Surveys logo

Reply from Five Surveys

Please note that survey completion can vary based on specific criteria required by each survey provider. Demographic information, quality of your responses, or survey quotas can affect your eligibility for surveys. This may occasionally result in being screened out. We appreciate your patience and understanding.

The availability of surveys depends on our suppliers. We strive to provide a consistent stream of surveys, but there are times when availability fluctuates. We appreciate your understanding and patience!

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 2 out of 5 stars

consideration for survey takers

wow, i looked at the response i received from 5 surveys. What a cover up for a response. I didnt get screened out, I completed the whole survey and then received some lame error oops page after spending 20 minutes finishing study. Enjoyt the 50 cents.I for the most part finally get a completed survey after 5 or 6 screenouts and I understand that, but lately, i have taken surveys and then get deep in them or even complete and get screenout errors even after completing. I have let that go but today, once again after 20 minutes on survey and completed it, instead of the landing page going to completion I get an page that says oops something went wrong go back to you survey link , cannot do that as it goes to a multiple choice page with the 4 questions, and you fill out and get nothing. My time is valuable, and i answer my serveys with honesty and integrity and read everything so I am upset about this once again as I KNOW the researcher for the study received the data thru 5 surveys.Something should be done for the glitches that occur. Thank you

5 November 2025
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 1 out of 5 stars

I wish I could give this app an…

I wish I could give this app an infinite amount of negative stars. I literally don’t think I’ve ever dealt with a company so unprofessional who are obviously stealing information from people. The surveys aren’t real they literally just steal your info. When you get 3 surveys completed be prepared to take 6 or 7 days to get your next successful survey. You’ll be purposely screened out no matter what. They make up excuse saying you’re moving too fast when your aren’t in any capacity. 6 years later after they finally let me complete 5 surveys all of sudden you have to verify your account. Why wouldn’t I have to verify my account before doing 2,000 surveys? Didn’t need to verify then, but do when it’s time to pay. In short no matter what kind of bind your in (and I understand cuz you don’t wanna do surveys in the first place) but I literally beg of you not to waste time with this pathetic excuse of a company. All your information is being stolen and sold for 300 times what they pay you for it. Con artists

2 November 2025
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

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