Car was clean and spacious. The driver was polite, and driving was quite ok. The only problem occurred was that he, by his mistake, wait for us on the wrong terminal upon our arrival. We have to wa... See more
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GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world. You can submit your request online in just two clicks, offer your price for a trip or select the best price from a carrier.
PATRON 10, 6051, LARNACA, Cyprus
Replied to 98% of negative reviews
Typically replies within 24 hours
I arrived in Barcelona on flight LA 8114 from São Paulo.
I made a reservation through the GetTransfer app, clearly specifying my flight number and the expected time to be at the arrivals lobby.
Once I started collecting my luggage, I contacted the driver to inform him that I would be out around 10:00 a.m.
When I exited to the arrivals lobby, the driver was not there. I then received a message asking me to call him, which I did. He instructed me to take the elevator and go outside the terminal at the departures area instead of arrivals. I followed his directions and called him again once I was there, and he said he was coming.
I waited for another 10 minutes, but he never showed up. Eventually, I decided to take a taxi.
Therefore, I kindly request GetTransfer to issue a full refund of my payment back to my credit card, as the service was not provided.
Excellent and efficient service, very friendly and accommodating- would highly recommend!
Easy communication and driver very good
First time using and very happy
The driver was very good. He was not there when we arrived . We called and he said he was on his way.
First time using this booking site. All was perfect, good communication and the driver arrived prompt and as described.
Clean modern vehicle with a competent driver. Driver was very courteous.
It was easy to book and the driver contacted me immidiately. Reliable service for a good price.
Very punctual on time and told me everything I needed to know since this is my first time will book him again
The driver came without a child seat. Then, he tried to convince me to drive without a child seat although it is against the law.
I needed to rushly take a train instead with my baby in order to transfer safely to my next destination. It was an unpleasant and unprofessional from the driver, and I don't think I will use your service again due to this experience
The driver was very nice and helpful. He came just on time. The car was clean and comfortable.
Everything was perfect
The driver did not come for me because my flight was delayed. He knew about it in advance and he wrote to me when i was on the plane. He did not come, he did not move at all, but he took all my money. That is no way to treat a customer. I landed at 01:30 at night with no pick up to the hotel. That was disappointing.
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