Shuttle Direct Reviews 20,738

It was easy to book and the transport was nice (clean and comfortable). The one thing for me that was not so good, was that only two days before my return journey did I receive the information. Unti... See more

On my way to Santa Suzana I was extremely happy with the service! On the way back to the airport the shuttle left me at the wrong terminal without informing me which was not a very good experience.

Pick up from the airport was swift and once I found out where the bus was, easy. The emergency info call lady was not the friendliest, but she re-sent the voucher with the info, so I was fine. The ret... See more

The driver was nice, friendly and helpful with the baggage (and we had a lot, being 4 adults and 3 kids). The van was super clean, nicely cooled and with great music on both ways (we had the same dri... See more

We have used Shuttledirect for all our holiday Airport pickups and every trip has been a pleasure. All drivers have been on time at both collection from the airport and the return journey to the airpo... See more

I can’t fault this company. After many years using their services in Menorca without any hitches whatsoever, we used them again this year, in Sardinia. Again spot on. Polite, punctual and professional... See more

We used Shuttle Direct to get from Chania Airport to our hotel in Bali and then back again later in the week. We shared a shuttle bus with two other couple each way making the journey much quicker tha... See more

Great prompt service,friendly driver,maybe just allow voucher to be on your phone as not everyone has a printer,thank you,would definitely use again.😃

Waiting at arrival as stated. Plain was delayed but the company was there waiting. No car but mini bus to ourselves not a problem. No car but a bus again no problem. Punctual and very nice staff. Wil... See more

The transfer came on time and got to the airport in one piece but they failed to mention the journey would take almost 2 hours because of picking other people up. It was also very hot and no aircon in... See more

Easy process from Booking to arriving at the hotel, instructions on what to do after landing came through mail, quick and easy guidance at the airport, calm and reliable driver.

We booked a private transfer from Corfu Airport to our hotel and back, and everything worked perfectly. The service was excellent – very friendly and absolutely punctual. At the airport, the driver wa... See more

Always use Shuttle Direct when abroad. Driver ready and waiting at the airport as soon as we collected cases and picked us up at accommodation exactly at time stated. Drivers were very helpful and ple... See more

Excellent service, drivers where very nice. Great value for money we will definitely be using this service again and highly recommend it to everyone.

We've used Shuttle Direct many times in several different countries. Always a great service from pick up at airport to hotel drop off and same on return journey. Arrive promptly. Clean smart cars and... See more

Easy acces to the website. With accurate information.Upon Arrival a friendly lady at the desk who helped eventhough i could not find my voucher. The bus was already there and the driver had my name... See more

We landed 30' early and didn't have luggage to collect. Thanks to the precise directions on the voucher, we found the desk easily, a were greeted by name by the staff who was expecting us. They explai... See more

I didn't like that we were waiting in a bus for our shuttle for pretty long time, but worst part was, that we weren't informed about that. It was difficult as bus driver couldn't speak English and i... See more

The collection was punctual on arrival the airport. The driver was courteous and efficient. Return journey to airport was excellent. Waiting on bus can be stressful if you have an early flight departu... See more

My 3rd time using Shuttle Direct. Everytime is good. No issues whatsoever. Drivers help my bags, they show up on time, very professional. I think I will continue to use Shuttle Direct for most of my t... See more

Excellent service direct to the apartment location. Pick up for return on time. Slight improvement would be time limit on wait for bus to fill at airport. If you're first on it can be a while before... See more

It’s the first time that I’ve booked a transfer like this and I was a little nervous, but it all worked out brilliantly. We had the same driver from and back to the airport. On arrival he was waiting... See more

Excellent service , we exited the terminal and the guy was there with a sign (Joseph) very friendly and gave us a lot of history & interesting facts about Malta on the way to our destination! Great se... See more

First class service. Asked if I could cancel my return part of transfer from hotel to airport as no longer needed. Prompt reply followed by refund. Makes for good business. Will highly re... See more

Easy to book, driver was easy to find at arrivals in airport. We had a private mini van for 7, which was clean and air-conditioned and had an easy journey to our apartment. For the return journey, the... See more

Very friendly and helpful staff who do a great job. While I normally hire a car for holidays we decided to use a transfer for a change. This turned out to be perfect. Great value and service. I wo... See more

I can fully recmmend Shuttle Direct for your transfer needs. Very comfortable cars. Clean and plenty of A/C to keep cool. Enough room for all our luggage and space in between us as a family of 4... See more

i have used shuttle direct on numerous occasions and never had a problem always prompt and on time

We were waiting for departure from Alicante airport for one hour. It was midnight and we didn’t be very happy.

Bang on time.for collection at end of stay. excellent services. Great value for money. A bit chaotic when I arrived at airport to join transfer but I think a lot of planes had been delayed. Would... See more

Always use shuttle direct and never a problem with them. This trip no different, great return service provided.

Reservation was not registered at the local agency at the airport and there was no shuttle. First they told me to wait for about three hours. After a call with Shuttle Direct It was corrected and I c... See more

Always great service. I can always feel confident that private transfers will be on time when booking through Shuttle Direct.

The form we received suggested that there would be a driver with a sign at the exit. We wasted time and energy looking for the sign. Finally we realized that the shuttle was on the Flybus. The bus was... See more

Our flight was over an hour and a half late. A quick email to them while we were still on the tarmac and they assured us they would be waiting for us. The drive to our hotel was seamless!

Everything was perfect, I would recommend it for everyone to book a shuttle with these nice people!

The bus and driver were great, but... too long a route for one bus. The journey took over two hours and we were late for our flight even though we thought we had booked time.

Clean modern coaches. Picked up on time, whole process was easy. Much cheaper than taxi and still door to door service.

Had to cancel my trip, which was very easy through their website. I had payed for the trip, and I got a refund.

Great punctuality and professional Also good communication and I felt I didn’t have to worry

Took over 2 hours when I was told it would be about 40 mins. Otherwise fine

Great company! Alwayes on time.

Great company. Alwayes on time.

Have been using shuttledirect for many years but I think quality has deteriorated used to be met with man holding up card now have to queue with others with much frustration This time nominated driv... See more

Very impressed. This company was so reliable. The booking process nice & simple & prices extremely competitive. Our outward driver was waiting longer than necessary as our flight was so delayed yet he... See more

Hit and miss with the drivers. Used SD a few times when we visit Albufeira. We polite and courteous drives and Lewis Hamilton wannabe's who scare the crap out of you: speeding, taking bends at hig... See more

My very first time using any coach service from the airport and shuttle direct was perfect! Really reliable, even after my flight was cancelled and changed to the next day the pick up was easily rearr... See more

Easy communication, good price! The only thing was that we thought the drop-off would be at the hotel but it's at a location near the hotel, but it went all great. Comfortable buses and great drivers... See more

It was my first time using Shuttle Direct and I couldn’t be more pleased with the service! Communication was smooth and easy. Our driver, Istvan, was punctual, friendly, and professional. The minibu... See more