Little Lies Reviews 1,107

TrustScore 5 out of 5

4.9

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and unique style of the clothing, often highlighting the beautiful fabrics and attention to detail. Consumers appreciate the accurate sizing descriptions, which help them make informed purchasing decisions. The speedy delivery service is also a recurring positive point, with many people receiving their orders within a few days. Consumers consistently report positive experiences with the customer service team, noting their pro-active and helpful approach in resolving issues. People also appreciate the personal touches, such as handwritten notes and beautifully wrapped items, which create a memorable and enjoyable shopping experience. The brand's commitment to eco-friendly packaging is another aspect that resonates well with reviewers.

Based on these reviews

Rated 5 out of 5 stars

The products are such great quality and fit beautifully. The customer service is amazing too. Lovely staff who make your shopping experience feel personal. They really do care about customers, their r... See more

Rated 5 out of 5 stars

Rarely do I make an online order and not have to return at least some items (often most of them these days!) This isn’t cheaply priced clothing (nor is it hugely expensive but it’s not a Zara or H&M... See more

Rated 5 out of 5 stars

I recently bought the new Tango in the Night lace midi dress and it is stunning. Everything about it just flows I absolutely love it. The only slight problem was the delivery company and the packaging... See more

Rated 5 out of 5 stars
Verified

I’ve purchased quite a few pieces from little lies over the past couple of years. Here’s what I know now: I always end up with something beautiful. Well made and finished, with a style that is unc... See more

Rated 5 out of 5 stars

Love all the items, I've made multiple purchases, everything is very high quality, fits amazing, I love the Gothic boho style and whenever I have a question or concern, I always receive the best custo... See more

Rated 5 out of 5 stars

Gosh how I love these clothes and these people! Really great, high quality, superb fitting clothes, perfect for channelling the inner Rock chic which occupies a part of all our souls (well min... See more

Rated 4 out of 5 stars

The bag is smaller than it appears in the picture so I was disappointed. The packaging didn't wow me as it was folded so small. I should have looked a bit harder at the measurements.... I ha... See more

Rated 5 out of 5 stars

Little Lies are wonderful! Not only are their clothes stylish and amazing quality, they truly are size inclusive. The clothes look wonderful on the 5'5" model on the website, but fit my 5'10" frame... See more

Rated 5 out of 5 stars

Little Lies clothing is consistently beautiful and special. I save up to buy things as treats and always feel like I sparkle when I wear anything I've bought from them.

Rated 5 out of 5 stars

Fast dispatch and delivery. Excellent quality products at a great price. The clothes are well designed for the female body and I like that they are size inclusive. Customer service are very responsive... See more

Rated 5 out of 5 stars
Verified

I bought a suede handbag and it arrived well packaged and on time. At first I was a little disappointed as it wasn’t lined and seemed very thin and also had a strong smell. However the more I use it t... See more

Rated 5 out of 5 stars

I absolutely love shopping at Little Lies, the style of clothing is superb quality & the lovely personal touch of thanking you for your order on the order form is special. I recently bought the Nightb... See more

Rated 5 out of 5 stars

Absolutely gorgeous items and amazing customer service. I love Little Lies! I am a new customer and as soon as I saw their boho rocker style I was hooked, even more so when I realised they are... See more

Rated 5 out of 5 stars

Kimono Expensive, but absolutely worth every penny. The quality is outstanding—it looks amazing and pairs beautifully with so many outfits. Every time I wear it, it elevates my entire look.

Rated 5 out of 5 stars

I received the absolutely GORGEOUS gold midi dress from Little Lies complete with a personal note, from a member of the team Tilly, on my despatch note hoping that I love the dress, which I absolutely... See more

Rated 5 out of 5 stars

Pleased to have discovered this wonderful company and have bought two items recently. I particularly liked the hand written note, beautifully wrapped items which I received from them which gave it... See more

Rated 5 out of 5 stars

Came across this brand whilst looking for a suede tassel bag for Beyoncé’s cowboy carter concert - I’ll be honest I’d never heard of them before, but ordered in a rush with next day delivery. I absolu... See more

Rated 5 out of 5 stars

I bought two dresses (same style, different colours) and a knitted long sleeved jumper from Little Lies. I’m really happy with all my purchases. The dress is a simple design but absolutely gorgeous t... See more

Rated 5 out of 5 stars

I've been a customer for a couple of years now and I'm sooo pleased with this brand. The clothes are high quality, true eye catchers and have such beautiful fabrics... I'm based in Belgium and had som... See more

Rated 5 out of 5 stars

Website is easy to navigate and I was able to find exactly what I wanted. I purchased 2 pairs of their crushed Velvet Flares and I adore them, the sizing is perfect. Postage was very quick and I h... See more

Rated 5 out of 5 stars

I have recently discovered Little Lies and highly recommend their fabulous, edgy designs! 😍 Added to that their customer service is second to none and an absolute breath of fresh air! 🙏 Michelle f... See more

Rated 5 out of 5 stars

I adore Little Lies, and they were very helpful. The crushed black velvet dress I bought is perfect sizing, and I can’t wait to shop more at this website.

Rated 5 out of 5 stars

The prices were a bit off-putting initially, but there was a jumper I absolutely adored, so I used the new customer discount code & took the plunge! That was my downfall, & I'm now completely hooked.... See more

Rated 5 out of 5 stars

There certainly are some lovely pieces in the store. I had an awesome experience in terms of quality of items & customer support. Thank you 🙂

Rated 5 out of 5 stars

I love this company! Clothes are unique with amazing quality and I ALWAYS get compliments when I wear something from Little Lies. I’m also tall (5’11”) and the dresses and pants are long enough for me... See more

Rated 5 out of 5 stars

What a lovely small business. Lovely products and speedy delivery and the product arrived with a handwritten thank you which is such a lovely touch. Super responsive team who are polite and knowledgea... See more

Rated 5 out of 5 stars

Just discovered this brand in 2025 and have bought 5 items and LOVE them all. As a fellow Scot, supporting ‘local’ business is important but the clothes are epic! Fab quality, wardrobe forever ite... See more

Rated 5 out of 5 stars

My favourite boutique to shop, superb quality clothing with such a fabulous variety of boho chic clothing to choose from. Delivered very quickly with care, an excellent overall service. Thank you Litt... See more

Rated 5 out of 5 stars

Hello I just received my order and normally I don’t buy clothes on line I feel I have to to try them on first I am not a big fan of returning stuff back. But these pants where perfect size not everyon... See more

Rated 5 out of 5 stars

Purchased a couple of items, one dress and one bag, both items are absolutely beautiful, the fit of the dress just hangs so well and the material and pattern is stunning. Had a slight issue with... See more

Rated 5 out of 5 stars

I’ve been looking at buying from this business for a while - finally made an order recently. My order was delivered quickly, the quality of the dresses, jewellery and bag was really good. Unfortun... See more

Rated 5 out of 5 stars
Verified

Sizing was slightly off for me (more a me problem as I am somewhere between an 8 and a 10 so have to take my best guess when ordering online). This meant I had to return my items and order different s... See more

Rated 5 out of 5 stars

Little Lies is a great independent business! My parcel got stuck with Royal Mail & Little Lies Customer Service team were great. I can’t recommend them enough! Thank you 🙏 for being supportive throug... See more

Rated 5 out of 5 stars

I have made several purchases from Little Lies over the years. They are one of my absolute favourite brands. The quality of products has been consistently great (especially since they started producin... See more

Rated 5 out of 5 stars

So pleased with my recent order to add to my ever growing collection from Little Lies. Super quick delivery, well packaged and of course fabulous statement dress, I'm sure I'll order again 😀

Rated 5 out of 5 stars

Love this brand and love this community the girls have created. Clothing is top quality and the customer service second to none. Shipping to Australia was fast and easy to track. Keep doing what you d... See more

Rated 5 out of 5 stars

I LOVE Little Lies!! I’ve now bought quite a few items, the quality of the clothing is really good. The velvets are dreamy, even better in person than in the photos. So very happy to have discovere... See more

Rated 5 out of 5 stars
Verified

The quality of the clothes is second to none. Sizing is bang on point, they have lots of styling tips on their socials as well. Shipping was super fast and delivered internationally less than a week l... See more

Rated 5 out of 5 stars

Little Lies has completely won me over! From the moment I landed on their website, I was struck by how stylish and unique their clothing is. Every piece feels special, like it was designed with... See more

Rated 5 out of 5 stars

Just had a lovely chat with Michelle this morning, so helpful and put a little smile on my face. Can't wait to make my purchase!!

Rated 5 out of 5 stars

I have a few items from Little Lies and I love them all! The quality is really nice. I recently had a small issue with a dress, but after getting in touch with their customer service, it was sorted fo... See more

Rated 5 out of 5 stars
Verified

Arrived on time, and very good quality. I bought a beautiful skull ring, and I would happily recommend this item and shop to friends and family.

Rated 5 out of 5 stars

Had previous contact a while ago about quality of materials and price. The customer care was above and beyond so that impressed me. Just made my first order and and overjoyed with the quality, pac... See more

Rated 5 out of 5 stars

I’m absolutely blown away by this brand! The quality of the clothing is outstanding, every piece feels thoughtfully designed and made to last. The fabrics are soft yet durable, the fit is perfect,... See more

Rated 5 out of 5 stars

I discovered Little Lies about six years ago, and they have slowly taken over my entire wardrobe! All my LL pieces are such a vibe, and I get comments on them every time I wear them. I'm often head to... See more

Rated 5 out of 5 stars

I absolutely love Little Lies …I have purchased a few things now most recently 2 band t shirts on an offer,both are perfect ! I especially love the sizing description on most items ,advising if needed... See more

Rated 5 out of 5 stars

Bought a beautiful cross body bag and a printed T-shirt. Excellent quality and service. Only just discovered this amazing boutique but will be a returning customer!

Rated 5 out of 5 stars

Loved Little Lies since the beginning and they continue to constantly offer top-quality products and top-quality service. I’m forever getting compliments on my Little Lies clothes and jewellery and ge... See more

We perform checks on reviews


Company details

  1. #3 of 28 best companies in Boutique
  2. #23 of 653 best companies in Clothing Shop
  3. #16 of 295 best companies in Fashion accessories shop
  4. #1 of 41 best companies in Fashion designer
  5. #1 of 37 best companies in Plus Size Clothing Shop
  6. #13 of 271 best companies in Ladies' clothes shop

Written by the company

We have all the little things you love to own; we’re your worst kept secret source of rock n roll inspiration...


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week


Rated 2 out of 5 stars

Returns policy is ridiculous

Returns policy is ridiculous. You have to pay for returns and if you return after 14 days no money back amd presumably they charge you to send the unwanted clothes back. I’ll never shop with them again as huge hassle.

11 October 2025
Unprompted review
Little Lies logo

Reply from Little Lies

Hi Michele,

Thank you so much for your feedback — we’re really sorry our returns process caused frustration. We completely understand how important it is for this to feel simple and stress-free.

We’re currently developing a dedicated returns portal to make things much easier. Once it’s live, you won’t need to enter product codes at all.

In the meantime, if you can’t find the product code (it’s on the barcode label), we can still process your return with just your order number, name, and reason for return — so please don’t worry.

Just to clarify, our policy allows 14 working days from delivery for the customer to notify us of the return. If you’re outside this window, we’ll always do our best to help — whether that’s a refund or store credit — as long as we know about the issue.

We really value your support for independent brands like ours, and your feedback is helping us improve. We’d love the chance to turn this around and our customer service team have reached out to help get this resolved.

Big Love,
Michelle

Rated 5 out of 5 stars

Excellent customer service and stunning products

The products are such great quality and fit beautifully. The customer service is amazing too. Lovely staff who make your shopping experience feel personal. They really do care about customers, their reputation and getting it right. The range of clothing and accessories is so individual and the pieces are timeless. I have shopped with Little Lies for years now and everything I have bought has been worth every penny. Thank you Little Lies.

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Tango in the Night Lace Midi Dress

I recently bought the new Tango in the Night lace midi dress and it is stunning. Everything about it just flows I absolutely love it. The only slight problem was the delivery company and the packaging but I'm still giving it 5 stars, I would give 6 if they were available. I must point out about the packaging though, this beautiful dress came in a tiny cardboard box on a very rainy day and was left outside. Luckily the dress wasn't ruined. I did take photos of the box before I opened it if anyone would like to see it? I managed to dry the dress and it doesn't appear to have damaged it.

1 October 2025
Unprompted review
Rated 5 out of 5 stars
Verified

A little bit special

I’ve purchased quite a few pieces from little lies over the past couple of years. Here’s what I know now: I always end up with something beautiful. Well made and finished, with a style that is uncommon, so immediately you are wearing something pretty unique. The team there are lovely, and keen to help resolve any issues, or create the next collection based on what people are feeding back. They seem to really enjoy the engagement they have with their customers which is so refreshing.

They also seem to adore their jobs - every collection has been thought about, and when it arrives (usually within a couple of days for me) it’s packaged in a way that demonstrates they’re proud of the product, and want you to enjoy it.

Never had a quality or finishing issue, and the fabrics are gorgeous. I always feel good when I wear them, just really ‘put together’ for a change! They wash well, and never fail to get a comment. Suspect I’ll be a LL girl for some time to come.

20 September 2025
Rated 5 out of 5 stars

Great quality- unique styles

Rarely do I make an online order and not have to return at least some items (often most of them these days!)
This isn’t cheaply priced clothing (nor is it hugely expensive but it’s not a Zara or H&M) however the quality of the pieces seems to reflect the slightly higher price point. I love 70s style and it’s so hard to find rock n roll style clothing that isn’t just goth. The crushed velvet style flares look absolutely amazing on and are so unique. Shipping was timely and being from Scotland I’m glad to support a local brand. Will definitely be ordering again in the future.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Love all the items

Love all the items, I've made multiple purchases, everything is very high quality, fits amazing, I love the Gothic boho style and whenever I have a question or concern, I always receive the best customer service ! I love this bouquet and will definitely be buying again in the near future!

6 October 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Slouchy suede handbag…

I bought a suede handbag and it arrived well packaged and on time. At first I was a little disappointed as it wasn’t lined and seemed very thin and also had a strong smell. However the more I use it the more I like it and I’ve had a few compliments about it. I still think it smells strange but I’m getting used to it!

18 September 2025
Rated 5 out of 5 stars

I’m absolutely blown away by this…

I’m absolutely blown away by this brand! The quality of the clothing is outstanding, every piece feels thoughtfully designed and made to last. The fabrics are soft yet durable, the fit is perfect, and the attention to detail is unlike anything I’ve seen from other brands. What impressed me even more was how versatile the styles are, I can dress them up for a night out or wear them casually and still look effortlessly put together.

On top of that, the customer service is exceptional! they genuinely care about their customers and it shows. Fast shipping, beautiful packaging, and a seamless experience from start to finish. I’ve already received so many compliments wearing these clothes, and I can confidently say this brand has earned a permanent spot in my wardrobe. Highly recommend to anyone looking for style, comfort, and quality all in one!

Romi x

3 October 2025
Unprompted review
Rated 4 out of 5 stars

The bag is smaller than it appears in…

The bag is smaller than it appears in the picture so I was disappointed. The packaging didn't wow me as it was folded so small.

I should have looked a bit harder at the measurements....

I ha e bought a zipped insert to make my things more secure inside.

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Bohemian beauty

There certainly are some lovely pieces in the store. I had an awesome experience in terms of quality of items & customer support. Thank you 🙂

29 August 2025
Unprompted review
Rated 5 out of 5 stars

Fast dispatch and delivery

Fast dispatch and delivery. Excellent quality products at a great price. The clothes are well designed for the female body and I like that they are size inclusive. Customer service are very responsive. I will be purchasing again from this company and recommending it to others.

24 September 2025
Unprompted review
Rated 5 out of 5 stars

Kimono

Kimono
Expensive, but absolutely worth every penny. The quality is outstanding—it looks amazing and pairs beautifully with so many outfits. Every time I wear it, it elevates my entire look.

24 September 2025
Unprompted review
Rated 5 out of 5 stars

Gosh how I love these clothes and these…

Gosh how I love these clothes and these people!
Really great, high quality, superb fitting clothes, perfect for channelling the inner Rock chic which occupies a part of all our souls (well mine anyway).
It’s a label that just works!
Also really responsive and personal customer service!
Rock on.

17 September 2025
Unprompted review
Rated 5 out of 5 stars

Very happy customer

I absolutely love shopping at Little Lies, the style of clothing is superb quality & the lovely personal touch of thanking you for your order on the order form is special. I recently bought the Nightbird slip dress to compliment the beautiful Rooms on Fire kimono, a beautiful outfit which I'll enjoy wearing for years to come. Thank you Little Lies for the beautiful clothes.

5 September 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look