Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and stylish designs of the sunglasses. Consumers appreciate the excellent value for money, especially with deals like "buy one get one free". People also highlight the fast delivery service and the stylish packaging. The customer service receives positive feedback, with reviewers noting the team's efficiency in resolving issues and ensuring customer satisfaction. While opinions on specific orders vary, the pricing is generally considered reasonable. Overall, the brand is commended for combining quality, style, and reliable service.

Based on these reviews

Rated 4 out of 5 stars
Verified

Love the glasses, would have given five stars but I paid for express delivery and the shipping time was delayed and took the same as standard. I contacted Meller to ask for the difference in delivery... See more

Rated 4 out of 5 stars
Verified

No money refund for returned goods. No reply from customer care. Huge disappointment //// update: team reached me and all has been solved. My money arrived and I rate 5* for the customer support.... See more

Company replied

Rated 4 out of 5 stars
Verified

No one returned money for my return package. Customer care is a big joke, no reply //// update: team reached me and all has been solved. My money arrived and I rate 5* for the customer support. Onl... See more

Company replied

Rated 4 out of 5 stars
Verified

I ordered 2 glasses kira and hakim Kira is amazing i really like it so much and i recommend it if you like the thick arms But actually hakim was not the best for me for the color and the size and... See more

Rated 5 out of 5 stars
Verified

I feel these are very cute and were a good deal at two for $65. They arrived quickly and fit my face well. I prefer wearing them to my raybans lately because (in my opinion) the polarization on the le... See more

Rated 5 out of 5 stars

Great quality sunglasses for an affordable price! Return of one pair which didn’t suit me was really straight forward with super lovely team to support with return. Will definitely be purchasing again... See more

Rated 3 out of 5 stars
Verified

Fantastic price and extremely quick delivery. For the price the glasses are lightweight and really comfortable, the only issue being the colour. I order two pairs of 'BANNA' in black and fog olive,... See more

Company replied

Rated 5 out of 5 stars
Verified

Fabulous range, easy to order, quick delivery, and out of the box perfection. Looked a million dollars with my new sunglasses! Lots of comments from friends - are they new, what are they, how much?

Rated 5 out of 5 stars

Although I did not receive exactly my order with my initial delivery, the team worked very efficiently to correct it, resending me the missing item shortly after I made a review. The items are good qu... See more

Rated 5 out of 5 stars
Verified

Love the sunglasses, they are way better than I expected expected. I thought they will be nice but they he aren’t just nice they actually really good quality

Rated 5 out of 5 stars

Their customer service is amazing. Guided me with necessary informations until the product reached to me. Also even there is a slight issue, the customer service team handle it very well and always e... See more

Rated 5 out of 5 stars

Great selection of sunglasses with good deals. I finally decided on Barrack model which are stylish and good quality for the price. Customer service is also superb, I ordered several pairs to try... See more

Rated 5 out of 5 stars
Verified

Fantastic products (design and quality), and the customer service as well. The sunglasses feel very firm, made from quality materials. Also, the package is classy. I have bought one pair for me, and... See more

Rated 5 out of 5 stars
Verified

so happy with my new sunnies! I found them on instagram and decided to buy. Beautiful package, beautiful product and super fast delivery to the Netherlands. Thank you <3

Rated 5 out of 5 stars
Verified

I like the quality of the glasses as well as the cases that they came in. The only small issue I have is the cat eye shaved glasses that I got. The top of the frame is looking right at my eye so somet... See more

Rated 5 out of 5 stars
Verified

Always great. Already got a few pairs from these guys and always super quick to arrive in Lisbon, always in a good shape and last but not least, super stylish sunnies to enjoy the season. Thank you gu... See more

Rated 5 out of 5 stars
Verified

Really well made shades. I was a bit scared at first lmao because it was just one of those random Instagram adds for a while but I’m pre happy with everything I got two on a two for the price of one d... See more

Rated 5 out of 5 stars
Verified

Tried a pair on a it was love at first sight. Really the fit was great and I was impressed with how the glasses eliminated the sun and glare. The frames are well made and hinges are tight. I have alwa... See more

Rated 3 out of 5 stars
Verified

I’m so sad that the product isn’t perfect.the white frame was coding with some orange line ……it seems that the sunglasses wasn’t check before shipping

Company replied

Rated 5 out of 5 stars
Verified

Transit to destination wasn’t as long as I would have believed it to be considering it was an oversee purchase! Thank you Meller Team! The glasses are perfect, fit well and very stylish!

Rated 5 out of 5 stars

Initially I didn’t receive my order, then I contacted the customer service and they immediately helped me in receiving the order and making a refund I really appreciated the honesty Moreover the... See more

Rated 5 out of 5 stars
Verified

Loved the Sunglasses, great value for money and a summer deal of buy one get one free. Arrived in good time, great communication. Will definitely buy from again.

Rated 3 out of 5 stars
Verified

the eyeglasses were ok not great, the photos look way better online than in person also the neck chain is SO TACKy!

Company replied

Rated 5 out of 5 stars
Verified

My experience with Meller has been excellent. The company offers high-quality products with modern and comfortable designs. Customer service is fast, friendly, and efficient, showing the brand’s stron... See more

Company replied

Rated 5 out of 5 stars
Verified

great product, great brand - customer service was responsive and extremely helpful when I double ordered

Rated 5 out of 5 stars
Verified

They look great, super easy to order. I’m so happy with my experience. Not many sunnies suit me and these just look perfect.

Rated 5 out of 5 stars
Verified

Super smooth delivery, great quality. I ordered two pairs of sunglasses and I love them! On my wait to order more !

Rated 5 out of 5 stars
Verified

Great quality of sunglasses! The packaging and boxing of the sunglasses were nicer than I expected. Pricing was just right. Quick service. Love them! Thank you

Rated 5 out of 5 stars
Verified

Package, material of the glasses, all are of high standard. Pleasant to look at and pleasant to touch, luxurious experience

Rated 5 out of 5 stars
Verified

It was professional service, quick response and regular update of the order, i hope all companies follow your persistence to serve in best quality. Thx

Rated 4 out of 5 stars
Verified

Return process is bad, no free returns or labels provided

Rated 5 out of 5 stars
Verified

Love the brand and love the sunnies always! Quality is good and love all the styles! I bought a pair for my boyfriend as well as me, his are a bit tight (but has a big head lol)

Rated 5 out of 5 stars
Verified

great quality and they actually protect very good from the sun. And so fashionable.

Rated 4 out of 5 stars
Verified

Overall experience was great and the quality of the glasses are great

Rated 5 out of 5 stars
Verified

Everything about the pricing, quality, discount, shipping is fabulous, but just one issue is that one of the glasses I bought (Syri Cyan Kakao) the actual color of it is way different from the color i... See more

Rated 5 out of 5 stars
Verified

Love the model shipo. Instead of vringinf flower or chocolatie 2 my griefs i bring them sunglasses!

Rated 5 out of 5 stars
Verified

Love the glasses and styles. Definitely coming back for more in future.

Rated 5 out of 5 stars
Verified

great quality and ever better service!! something that's very rare these days it's my second order (since of course i've lost all 3 sunglasses from my first order of last year) and both times i'... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I had a small delay with my order, but MELLER really impressed me with their customer service. As a gesture of goodwill, they refunded me in full and I still received the sunglasses I... See more

Company replied

Rated 5 out of 5 stars
Verified

Such a great quality I'm so happy and please with what I received it looks exactly as I thought and I'm really happy about the material and the execution how it's all made I think it's really great I... See more

Rated 5 out of 5 stars
Verified

I’m really happy with my new sunglasses from Meller! The design is stylish yet timeless, and they feel lightweight but sturdy at the same time. The lenses give great protection while still keeping eve... See more

Rated 5 out of 5 stars
Verified

I love my new sunglasses, they are very stylish, and I am also satisfied with the delivery. I received the package on time, and the shipping cost was affordable.

Rated 5 out of 5 stars
Verified

The product quality is great, and the design is clean, simple, yet classy. However, I am very disappointed with the delivery process. I had already paid the shipping charges in advance, but I was aga... See more

Rated 4 out of 5 stars
Verified

The sunglasses are stylish and have a great range of good-looking designs that stand out without trying too hard. I’m giving them 4 stars instead of 5 mainly because of the build quality: the hinges o... See more

We perform checks on reviews


Company details

  1. Fashion accessories shop
  2. Sunglasses shop
  3. Watch Manufacturer

Written by the company

Dressing your gaze with timeless and quality eyewear since 2014.

We design accessories inspired by simplicity and minimalism.

Written by the company

Our desire is to make your experience with Meller positive and satisfactory.
We are continually evolving/adapting our products and services, to satisfy your needs and tastes.

We resolve your concerns as quickly as possible

Free shipping for orders over 55 euros

Free shipping for orders over 55 euros
Answers in less than 48 hours

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

41K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars

Scammy feeling

I ordered the glasses, and did not receive them. They were sent back to the company. I did not get my cash back, nor the glasses. There is no way to file a complaint about this on the page. Trying to contact them for a month.

8 September 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Always a great experience with Meller

Always a great experience with Meller. I absolutely love all the designs. Sunglasses rarely fit my face shape and Meller shades don’t miss. So far I’ve bought four pairs. They get dispatched and delivered quickly (albeit I live in Spain), and always come in sexy packaging. I would recommend this brand to anyone wanting a cool, trendy pair of shades.

14 October 2025
Rated 5 out of 5 stars
Verified

Affordable AND well made

The Tayo's I bought are extremely comfortable! The polarized lenses do make screens have this holographic effect, but other than that I like that they don't change the way the world looks too drastically.

6 October 2025
Rated 1 out of 5 stars
Verified

I returned the glasses as they were too…

I returned the glasses as they were too small and followed the instructions for return to the T - and sent special delivery and I have heard nothing! Tried contacting customer service and no response! Would not recommend !!

6 October 2025
Meller logo

Reply from Meller

Hi Annabel,

Thank you for your message!

We apologize for any inconvenience caused!
Our Customer Care Team has just contacted you to resolve it as soon as possible :)

Best regards,
Meller Team

Rated 5 out of 5 stars
Verified

Love the frames

Love the frames. Well made. Lenses are clear. Love the green color of frames. Nice weight, not to heavy. I can see myself getting more

6 October 2025
Rated 5 out of 5 stars
Verified

Stylish & Funky Sunnies

I've bought several pairs and love every pair, they're funky, durable and made with good quality materials, they're affordable and stylish, I love them so much I added them to my list of sunnies to buy on ticktock

6 October 2025
Rated 4 out of 5 stars
Verified

Good quality

The products are good quality. They were just tight on my head, but husband's fit just fine, besides that, I am happy with the purchase.

4 October 2025
Rated 1 out of 5 stars
Verified

I never received my order

I never received my order. Super disappointed.

11 October 2025
Meller logo

Reply from Meller

Hi Nicole,

Thank you for your comment!

We are very sorry for the inconvenience caused by the delivery company.
Our team has sent you an email to solve this out as soon as possible :)

Best,
Meller Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look