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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and stylish designs of the sunglasses. Consumers appreciate the excellent value for money, especially with deals like "buy one get one free". People also highlight the fast delivery service and the stylish packaging. The customer service receives positive feedback, with reviewers noting the team's efficiency in resolving issues and ensuring customer satisfaction. While opinions on specific orders vary, the pricing is generally considered reasonable. Overall, the brand is commended for combining quality, style, and reliable service.

Based on these reviews

Rated 4 out of 5 stars
Verified

Love the glasses, would have given five stars but I paid for express delivery and the shipping time was delayed and took the same as standard. I contacted Meller to ask for the difference in delivery... See more

Rated 4 out of 5 stars
Verified

No money refund for returned goods. No reply from customer care. Huge disappointment //// update: team reached me and all has been solved. My money arrived and I rate 5* for the customer support.... See more

Company replied

Rated 4 out of 5 stars
Verified

No one returned money for my return package. Customer care is a big joke, no reply //// update: team reached me and all has been solved. My money arrived and I rate 5* for the customer support. Onl... See more

Company replied

Rated 4 out of 5 stars
Verified

I ordered 2 glasses kira and hakim Kira is amazing i really like it so much and i recommend it if you like the thick arms But actually hakim was not the best for me for the color and the size and... See more

Rated 5 out of 5 stars
Verified

I feel these are very cute and were a good deal at two for $65. They arrived quickly and fit my face well. I prefer wearing them to my raybans lately because (in my opinion) the polarization on the le... See more

Rated 5 out of 5 stars

Great quality sunglasses for an affordable price! Return of one pair which didn’t suit me was really straight forward with super lovely team to support with return. Will definitely be purchasing again... See more

Rated 3 out of 5 stars
Verified

Fantastic price and extremely quick delivery. For the price the glasses are lightweight and really comfortable, the only issue being the colour. I order two pairs of 'BANNA' in black and fog olive,... See more

Company replied

Rated 5 out of 5 stars
Verified

Fabulous range, easy to order, quick delivery, and out of the box perfection. Looked a million dollars with my new sunglasses! Lots of comments from friends - are they new, what are they, how much?

Rated 5 out of 5 stars

Although I did not receive exactly my order with my initial delivery, the team worked very efficiently to correct it, resending me the missing item shortly after I made a review. The items are good qu... See more

Rated 5 out of 5 stars
Verified

Love the sunglasses, they are way better than I expected expected. I thought they will be nice but they he aren’t just nice they actually really good quality

Rated 5 out of 5 stars

Their customer service is amazing. Guided me with necessary informations until the product reached to me. Also even there is a slight issue, the customer service team handle it very well and always e... See more

Rated 5 out of 5 stars

Great selection of sunglasses with good deals. I finally decided on Barrack model which are stylish and good quality for the price. Customer service is also superb, I ordered several pairs to try... See more

Rated 5 out of 5 stars
Verified

Fantastic products (design and quality), and the customer service as well. The sunglasses feel very firm, made from quality materials. Also, the package is classy. I have bought one pair for me, and... See more

Rated 5 out of 5 stars
Verified

so happy with my new sunnies! I found them on instagram and decided to buy. Beautiful package, beautiful product and super fast delivery to the Netherlands. Thank you <3

Rated 5 out of 5 stars
Verified

I like the quality of the glasses as well as the cases that they came in. The only small issue I have is the cat eye shaved glasses that I got. The top of the frame is looking right at my eye so somet... See more

Rated 5 out of 5 stars
Verified

Always great. Already got a few pairs from these guys and always super quick to arrive in Lisbon, always in a good shape and last but not least, super stylish sunnies to enjoy the season. Thank you gu... See more

Rated 5 out of 5 stars
Verified

Really well made shades. I was a bit scared at first lmao because it was just one of those random Instagram adds for a while but I’m pre happy with everything I got two on a two for the price of one d... See more

Rated 5 out of 5 stars
Verified

Tried a pair on a it was love at first sight. Really the fit was great and I was impressed with how the glasses eliminated the sun and glare. The frames are well made and hinges are tight. I have alwa... See more

Rated 3 out of 5 stars
Verified

I’m so sad that the product isn’t perfect.the white frame was coding with some orange line ……it seems that the sunglasses wasn’t check before shipping

Company replied

Rated 5 out of 5 stars
Verified

Transit to destination wasn’t as long as I would have believed it to be considering it was an oversee purchase! Thank you Meller Team! The glasses are perfect, fit well and very stylish!

Rated 5 out of 5 stars

Initially I didn’t receive my order, then I contacted the customer service and they immediately helped me in receiving the order and making a refund I really appreciated the honesty Moreover the... See more

Rated 5 out of 5 stars
Verified

Loved the Sunglasses, great value for money and a summer deal of buy one get one free. Arrived in good time, great communication. Will definitely buy from again.

Rated 3 out of 5 stars
Verified

the eyeglasses were ok not great, the photos look way better online than in person also the neck chain is SO TACKy!

Company replied

Rated 5 out of 5 stars
Verified

My experience with Meller has been excellent. The company offers high-quality products with modern and comfortable designs. Customer service is fast, friendly, and efficient, showing the brand’s stron... See more

Company replied

Rated 5 out of 5 stars
Verified

great product, great brand - customer service was responsive and extremely helpful when I double ordered

Rated 5 out of 5 stars
Verified

They look great, super easy to order. I’m so happy with my experience. Not many sunnies suit me and these just look perfect.

Rated 5 out of 5 stars
Verified

Super smooth delivery, great quality. I ordered two pairs of sunglasses and I love them! On my wait to order more !

Rated 5 out of 5 stars
Verified

Great quality of sunglasses! The packaging and boxing of the sunglasses were nicer than I expected. Pricing was just right. Quick service. Love them! Thank you

Rated 5 out of 5 stars
Verified

Package, material of the glasses, all are of high standard. Pleasant to look at and pleasant to touch, luxurious experience

Rated 5 out of 5 stars
Verified

It was professional service, quick response and regular update of the order, i hope all companies follow your persistence to serve in best quality. Thx

Rated 4 out of 5 stars
Verified

Return process is bad, no free returns or labels provided

Rated 5 out of 5 stars
Verified

Love the brand and love the sunnies always! Quality is good and love all the styles! I bought a pair for my boyfriend as well as me, his are a bit tight (but has a big head lol)

Rated 5 out of 5 stars
Verified

great quality and they actually protect very good from the sun. And so fashionable.

Rated 4 out of 5 stars
Verified

Overall experience was great and the quality of the glasses are great

Rated 5 out of 5 stars
Verified

Everything about the pricing, quality, discount, shipping is fabulous, but just one issue is that one of the glasses I bought (Syri Cyan Kakao) the actual color of it is way different from the color i... See more

Rated 5 out of 5 stars
Verified

Love the model shipo. Instead of vringinf flower or chocolatie 2 my griefs i bring them sunglasses!

Rated 5 out of 5 stars
Verified

Love the glasses and styles. Definitely coming back for more in future.

Rated 5 out of 5 stars
Verified

great quality and ever better service!! something that's very rare these days it's my second order (since of course i've lost all 3 sunglasses from my first order of last year) and both times i'... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I had a small delay with my order, but MELLER really impressed me with their customer service. As a gesture of goodwill, they refunded me in full and I still received the sunglasses I... See more

Company replied

Rated 5 out of 5 stars
Verified

Such a great quality I'm so happy and please with what I received it looks exactly as I thought and I'm really happy about the material and the execution how it's all made I think it's really great I... See more

Rated 5 out of 5 stars
Verified

I’m really happy with my new sunglasses from Meller! The design is stylish yet timeless, and they feel lightweight but sturdy at the same time. The lenses give great protection while still keeping eve... See more

Rated 5 out of 5 stars
Verified

I love my new sunglasses, they are very stylish, and I am also satisfied with the delivery. I received the package on time, and the shipping cost was affordable.

Rated 5 out of 5 stars
Verified

The product quality is great, and the design is clean, simple, yet classy. However, I am very disappointed with the delivery process. I had already paid the shipping charges in advance, but I was aga... See more

Rated 4 out of 5 stars
Verified

The sunglasses are stylish and have a great range of good-looking designs that stand out without trying too hard. I’m giving them 4 stars instead of 5 mainly because of the build quality: the hinges o... See more

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Company details

  1. Fashion accessories shop
  2. Sunglasses shop
  3. Watch Manufacturer

Written by the company

Dressing your gaze with timeless and quality eyewear since 2014.

We design accessories inspired by simplicity and minimalism.

Written by the company

Our desire is to make your experience with Meller positive and satisfactory.
We are continually evolving/adapting our products and services, to satisfy your needs and tastes.

We resolve your concerns as quickly as possible

Free shipping for orders over 55 euros

Free shipping for orders over 55 euros
Answers in less than 48 hours

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

41K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

I didn't receive my delivery

Problem with delivery. But the customer service is very good and fixed it. thank you

9 October 2025
Meller logo

Reply from Meller

Hi Livia,

Thank you for your comment!

We are sorry to hear about your experience with the shipping company!
We have sent you an email to sort this out :)

Best,
Meller Team

Rated 2 out of 5 stars
Verified

Bad Shipping and uncomfortable lenses

The lenses combining with the iPhone screen cause vision stain because of polarising lens, very inconvenient and not worth it if I can’t properly use them while looking at my phone.
Delivery was fast but the shipping company was so expensive and cost me more than the sunglasses themselves for in-country shipping fees.
Would definitely not order again.

9 October 2025
Meller logo

Reply from Meller

Hi Shir,

Thank you for your review!

We apologize for any inconvenience caused!
We have just contacted you to verify the problem and resolve it :)

Best regards,
Meller Team

Rated 5 out of 5 stars
Verified

Tried a pair on a it was love at first…

Tried a pair on a it was love at first sight. Really the fit was great and I was impressed with how the glasses eliminated the sun and glare. The frames are well made and hinges are tight. I have always worn Ray Bans but the quality and lack of the old warranty made me look for something new. I hit a home run.

6 October 2025
Rated 1 out of 5 stars
Verified

Poor Quality + Bad Return Policy

Extremely poor quality, slow shipping, and bad return policy requiring to figure out own shipping method all the way to Spain. Will definitely not order again.

10 September 2025
Meller logo

Reply from Meller

Hi Lea,

Thank you for you feedback!

We’re sorry to hear that you're not satisfied with the quality and our return policy!
We’ve sent you an email to help you with your return :)

Best,
Meller Team

Rated 5 out of 5 stars
Verified

Worth it! Stylish

I feel these are very cute and were a good deal at two for $65. They arrived quickly and fit my face well. I prefer wearing them to my raybans lately because (in my opinion) the polarization on the lenses is just as good, and I feel the plastic nosepiece is just as comfortable to wear for an extended time in the sun. Recommending them to others and plan on purchasing again in the future. Thanks Meller!

7 October 2025
Rated 2 out of 5 stars
Verified

Images on website could be better and…

Images on website could be better and return process is bad

1 October 2025
Meller logo

Reply from Meller

Hi Noah,

Thank you for your feedback!

We’re sorry to hear that our return policy didn't meet your expectations!
Our Customer Care Team has contacted you to help you with your return :)

Best regards,
Meller Team

Rated 1 out of 5 stars
Verified

I dint receive anything in these recent…

I dint receive anything in these recent days. So are you sending me a delivery email?? Thats super annoying

8 October 2025
Meller logo

Reply from Meller

Hi Nish,

Thank you for your message!

We are sorry to hear about your experience!
We have sent you an email to help you out :)

Best,
Meller Team

Rated 1 out of 5 stars
Verified
Meller logo

Reply from Meller

Hi Emre,

Thank you for sharing your opinion!

We’re sorry to hear that you're not satisfied with our return policy!
As far as we can see, our team has already contacted you to help you with your return :)

Best regards,
Meller Team

Rated 5 out of 5 stars
Verified

Quality not great

Quality not great, great customer service.

8 October 2025
Meller logo

Reply from Meller

Hi Paul,

Thank you for sharing your opinion!

We’re sorry to hear that the quality didn't meet your expectations!
We’ve sent you an email to verify the problem and resolve it :)

Best,
Meller Team

Rated 5 out of 5 stars
Verified

Just a minute but main point

Everything about the pricing, quality, discount, shipping is fabulous, but just one issue is that one of the glasses I bought (Syri Cyan Kakao) the actual color of it is way different from the color in the photos shown on the website, despite that, still a wonderful experience!

4 October 2025
Rated 1 out of 5 stars
Verified

Awful purchase experience

Awful purchase experience! Paid to receive the product and to return (>11€). Being able to try is key in this category. Do not recommend.

7 October 2025
Meller logo

Reply from Meller

Hi Vanessa,

Thank you for your feedback!

We’re sorry to hear that you're not satisfied with our return policy!
If you need further assistance with your return, please don't hesitate to contact us :)

Best regards,
Meller Team

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