Tesco Insurance Reviews 15,918

Difficult to contact.No email address.Little communication unless you have a phone connected to the Internet.If I phone a call will cost me around £5 without completing the business I phoned about.Als... See more

Having been involved in a no fault car accident Tesco insurance dealt with my claim in a very professional, quick/fast manor. Within 24 hrs everything was arranged for my vehicle repair and a hire veh... See more

Having researched prior to applying and being a Tesco customer for many years, it was a no-brainier to be honest! Only “gripe” was finding a work description for added drivers. List is very prescri... See more

The on line service was quite quick easy to follow. I got the cover required at a very competitive price. I didn't have to print out a load of unessary jargon. Everything came down to me in a short ti... See more

No one wants to make a claim against their household insurance unless absolutely necessary, with the worry or expectation of form filling, back and forth with calls and/or emails etc; this was not... See more

Tesco took too long to answer the phone. They argued the point regards contents as well as buildings, which was not fair as nothing contents wise was involved. They seemed to want to delegate everythi... See more

Previous experience with insurance companies were frustrating because I have paid car insurance for nearly 50 years and preferred policies that provided full comprehensive cover without any add ons. D... See more

I tried a few times to change the policy on line and it kept saying failed tried my wife's card same thing which was annoying so rang up and the lady was brilliant sorted things out straight away she... See more

The insurance part of Tesco Insurance appears to work well, not that I made a claim, however beware the auto-renew function on expiry of the policy. The auto-renew on your credit card is a scam that y... See more

As a pensioner I found changing my car insurance to reflect my new car via my Tesco on line account was very easy. I phoned customer services initially and they walked me through the procedure and exp... See more

I found that taking out Tesco House and Contents Insurance was a very simple and easily understood process. Although I had read the such premiums could be lower this year, the Tesco Policy was aroun... See more

We are beyond grateful for the service we have received! We had someone reverse into us but didn’t give is any insurance details. We informed Tesco’s who from the first minute sorted everything for... See more

Great customer service, spoke to an older lady who was extremely polite and had a very happy attitude towards her work. Well done tesco for employing someone who cares about other people.

Tesco insurance very helpful easy to understand no problem getting through just took a little time to answer the telephone. The wait time was 25 minutes at one time and then 20 minutes at the second t... See more

The agent sent details to the underwriters regarding the house and contents insurance covering our house and garages. The garages on the other side of a road and on a separate deed to the house. Th... See more

Really impressed with staff when I have called. They are always really helpful, professional and courteous. The quote I received for insuring my car was better than I expected. We now have both cars a... See more

I liked the manor in which the adviser dealt with me. I dislike the time I was kept on hold waiting on an advisor customers are prepared to commit quite a large sum om money I believe that the resp... See more

Just renewed our Tesco home and contents insurance, following a claim made a few months ago. Half expecting the premium to increase due to the claim, I was surprised to learn it had actually reduced.... See more

My very recently widowed mum needed to renew car insurance, the existing provider were useless tbh I was sorting it out on her behalf and Tesco were the cheapest and sooo easy to do online they've mad... See more

Easy to connect to the right person to assist with my query.A knowledgeable staff member able to assist with resolving my call.A human being instead of a computer to assist me. A good quotation for... See more

I received a quote for car insurance renewal that was expensive and a 15% increase on the previous year. A phone call helped to lower the price to a more reasonable level, and given I was happy with t... See more

My rather unusual situation with insuring my new car was handled very professionally and expertly by Scott the Tesco agent. He went that extra mile to ensure that i got my car insured correctly.

Lovely gentleman on the phone who was willing to help and give me the best price he could for the car insurance. I was so happy saving about £30 the best quote from Travel Supermarket and Go Compare... See more

My existing Home Insurer delivered a renewal premium 50% higher than the previous year. Between Which Magazine and Tesco’s Website I happily bought the exact home insurance at a highly competitive pri... See more

My enquiry was dealt with by a call handler call Humza. He was extremely helpful and was able to cancel my silver policy to a gold policy. He was able to deal with the whole process efficiently and fu... See more

Been with Tescos mobile for many years haven’t changed supplier as had no need very good company you no where you are with them, they don’t change prices throughout your contract, great customer servi... See more

Tesco Insurance phone contacts were straightforward. The blurb at the beginning of the call ( as with many companies) is a pain. The three separate representatives I spoke to had clear speech and the... See more

Difficulty in getting to talk to a person to renew insurance, and Tesco had the wrong phone number on documents & website to call, also closed at 2pm on a Saturday? Come on, it’s 2025! Put more staff... See more

Cheaper than most quotes I had and additional extras included in the policy made it a great option. Saved over £200 on the price if my auto renewal with previous provider

I initially bought Tesco car insurance because the premium was competitive and the cover suitable for my needs. I changed my car this week so needed to notify Tesco Insurance of the change. I was ab... See more

Excellent service Tesco Advisor was knowledgeable and polite. The advisor answered all the questions I had. The policy covers everything that we wanted and at a reasonable price

Such an easy site to navigate. Each step has link to additional information. Choice of 3 policies laid out to make easy comparisons. Very competitive prices.

Cancelling my car insurance policy was simple and quick - I chose the phone option. Last year Tesco offered a good price, this year someone was more favourable - I would be more than happy to use T... See more

I rang the insurance company when I got my new car and they quoted me £20 more than I was paying already..my new car is a smaller engine. I have been on the comparison site and the same company Tesco... See more

We were diappointed to learn that the necessary repairs to our vehicle were deemed uneconomical. But Tesco Insurance matched our estimate of the car's value and lodged the payment in our account with... See more

Was advised that changing details will save £25 using the website instead of over the phone. Very quick and easy to use site with plenty of information

It was very quick and easy to purchase my home insurance cover from Tesco. Theirs was also the best price and cover comparable with more expensive policies.

I went on line but found thi difficult .but when i phoned was amazed how quick iwas able to connect .the girl was very helpful ,and patient .and xplained allto my satisfaction .

Easy an straight forward an having home insurance and a club card made it an easy choice all paperwork in one place.

I have recently taken out a Motor Vehicle Insurance Policy with Tesco. The Price was extremely competitive, the service was excellent and the ease of using the portal was great. The Policy Documents e... See more

Easy enough to go through policy requirements . Well explained on other extra add ons for policy. Easy enough to finalise and make payment

Sent a reminder well in advance. When I spoke with a customer service advisor she was able to answer all my questions

Website directed me to phone number as something went wrong when I was paying , the young man who answered sorted everything efficiently

Easy to access, cheap and reliable. It also gives the opportunity of earning discounts with the use of tesco club card

Very quick to responding to all questions from start to finish of claim and was offered realistically prices for car vaues

The chap who was dealing with my quote was very helpful and knowledgeable. He was happy to listen to me, even when I rambled on about my car... The price was great which was a bonus. I didn't even bo... See more

Because it was easy and straight forward and kyle was lovely even i could understand his Scottish accent

Helpful and informative plus I don't have to do everything on my fone/online, I can speak to a tesco member of staff

Great experience and tesco reduced the quotation price the only bad thing was waiting in the call queue , thank you tesco

As I have already mentioned. While dealing with Tesco's Insurance I have always found them extremely helpful knowledgeable understanding and supportive in all aspects. Kindly keep up the excellen... See more