Great purchase experience of new 3 piece suite with Jane (nothing was too much trouble and we were very needy!). Delivery experience was also great, Chris and Shaun were very helpful and set ever... See more
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If you really want to make a statement with your home, we’re the home department store for you. We’ve got absolutely everything you could imagine for your home under one roof. From sofas and beds, to dining and garden, high-end design to great value ranges, each with a specialist team on-hand to help. Our range of styles take inspiration from trends around the globe, ready to be made a reality in your home. Ask our expert teams about the surprising story each piece of furniture has to tell – from reclaimed charm, to sustainable magic, to expert craftsmanship. We’re a proud, family-run business, with a reputation built on truly personal service since 1947. Celebrating 75 years of home, we cherish our reputation for outstanding personable customer service at every point you connect with us. Simply visit us in-store or shop online and our team will help you curate your perfect room. We're proud to welcome you into our home every day.
Wickentree Lane, M35 9BA, Failsworth, United Kingdom
Replied to 95% of negative reviews
Typically replies within 1 week
Excellent service on arrival and a very helpful salesperson . Was kept updated on delivery date
We bought the grey media wall and fire from housing units which was delivered this week (Oct 25)
From buying in store to delivery the experience was excellent and they even held our order for 8 weeks as our room wasn’t ready for delivery.
The media wall and fire are of such high quality- can even be remotely changed by an app.
Love housing units!
John and Paul were excellent at fitting our bed, very friendly and hard working
Reply from Housing Units
Reply from Housing Units
Fabulous service from John & Jake. Could not fault them.
Reply from Housing Units
Staff were very helpful and polite. A very good shopping experience !
Reply from Housing Units
Lee and David were excellent. They kept us informed about our delivery, were friendly and did a great job assembling our bed. Thank you!
Reply from Housing Units
Housing units is a delightful experience to shop around . With excellent displays and settings to give you a sense of being at home .
Reply from Housing Units
Order and delivery Mattress and Bar table September 29 2025
From ordering to delivery i was very pleased with the communications to keep me in the loop.
Both items delivered and installed as requested very happy with Lee and David who
delivered the items.
Reply from Housing Units
Placed order for Dimplex Meribel Cream Optimyst Electric Stove
SKU: 6008401
Availability
Ready to deliver in 2 weeks the following
for £555 on the 20th of September which was advertised below the price on any other website and having received no update since the initial confirmation, I had to chase this company up and did so via email on 1/10. I received an e-mail reply advising that the product was discontinued and they would not receive any additional stock so were not able to send me this product; the product is still orderable on other merchant websites. I was offered a refund but no other offer of compensation for the inconvenience. The heater was urgently needed but I was prepared to wait the two weeks advertised by them. I am now waiting on their refund prior to ordering from another merchant which has delayed the whole process unacceptably. Be very careful prior to placing any order with this company.
Reply from Housing Units
We bought a gas stove fireplace,the shop the staff the fitters were all fantastic, I can't praise them enough,would definitely shop here again
Reply from Housing Units
The staff. Knowledge,helpful, nothing too much trouble ,reliable.
Friendly. What more can you want from an organisation.
Value for money.
My kind of shopping.
Reply from Housing Units
I went into Housing Units to look for a tv table and I ended up buying one and also a set of three beautiful tables. A lady called Abi was so very helpful and not pushy at all. It was great to be helped by friendly staff. Five stars to Abi thank you. 😊
The downside is the cafe ,extortionate prices ☹️
Reply from Housing Units
We have been shopping here for about 20 years and have always been more than happy with our purchases.
The entire staff are so accommodating and helpful plus we always visit the restaurant which is definitely not to be missed.
Reply from Housing Units
The delivery of all my furniture came on time , we were kept in contact all the time . The delivery drivers Dave and Jake were excellent. They put my furniture together, they used covers on the floor so no mess was made . All rubbish also taken away . Plus my lounge chairs , my dining table and chairs look great . Thank you Housing Units .
Reply from Housing Units
The people in the shop made sure we got the right deal for us.
The warehouse guys at the collection point were great.
Reply from Housing Units
Great purchase experience of new 3 piece suite with Jane (nothing was too much trouble and we were very needy!).
Delivery experience was also great, Chris and Shaun were very helpful and set everything up to ensure everything was perfect.
Thanks so much to all three members of staff!
Reply from Housing Units
both the delivery men was very chearfull and happy and so helpfull
Reply from Housing Units
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