Saga plc Reviews 41,937

Was happy with Saga all was well. Then I tried to change my insurance as I had purchased a new car, It was a nightmare dealing with a young lady who appeared to have no knowledge of what to do wh... See more

Simple, straight forward and very competitive price for the cover I need. Comparison site gave me the best price; going direct was HUGELY more expensive!

I moved to SAGA for car insurance which started at the end of September. I was pleased with the premium quoted and the cover provided but I was disappointed to find that SAGA took the premium from my... See more

I am in my 4th good year of Saga insurance. It was an unfortunate error in the insurance document which mattered at a moment I was in hospital. I accept I should have checked every detail of the certi... See more

Detthedevilail as always . Check your final agreed cover is EXACTLY as previous or as you want. Windscreen cover can change mid quote, roadside assistance can change mid quote A good one in a bad l... See more

68% (over £500) increase in premium for annual travel policy despite no change in policy or circumstances. I called to check whether there was a mistake or explanation - long wait, polite response, b... See more

I've just renewed my motor insurance which went very well. However, I was treated appallingly by SAGA and their underwriters over my travel insurance claim a couple of years ago and had to "battle" f... See more

Good price and didn't stich me up by doubling the premium when I left it late to confirm my renewal - Unlike those advertised in the comparison sites. My wifes insured with SAGA and her renewals h... See more

Once you’ve read through all the legal policies, the questions for each section you need to fill in were very straight forward, I found the site to be very clear & stress free

a simple procedure and as we had been insured through SAGA previously, a good deal of information was held on file and the form completion made easy. The choice of cover level was again well explained... See more

Went online to seek Travel Insurance for trip to Australia. Found the Saga online form detailed but easy to complete. Difficulty sending the payment online from where I live so phoned and spoke to J... See more

received marketing letter from saga so thought i would try them. spoke with a lady called shab who was most pleasant insurance person i have spoken to bar non. she was very helpful with questions and... See more

After years of increasing difficulty motor insurance at last a company that does exactly what it sets out to do. Straightforward and effective simple way to proceed . Many thanks Regards H

Great customer service. A recent, no fault claim dealt with amazingly well. Brought my renewal quotation down massively without losing the security of good cover. Six years of feeling I am treated a... See more

Can’t cancel online so I won’t use them again. Have better things to do than hang on the phone or write a letter (does anyone actually do that these days or is Saga just ageist!)

I found the process so clear and easy to fill in, and the quote l got was excellent. I would recommend Saga to all my friends thinking of going on holiday

I bought a car insurance on 2ndJuly 2025 and paid circa £150 . At the time I was advised that I would be charged £50 fee for cancellation and a prorate charge for the number of days I had the cover... See more

I needed clarification on a health issue so called the help desk and was given good advice on that matter. He also explained the differences between the levels of cover without trying to upsell. Conf... See more

Very happy with SAGA quote which was £200 cheaper than last year with previous company and therefore very happy to go ahead. I found the process to be very easy and thank you for that.

Renewing my insurance, quote easily done online , clear questions and great price options. Saved money on my previous years costs.

My second year with saga.Easy to navigate site,could find all the information i needed,far cheaper than competitors,tailored for the over 50's only..Ideal.Premium reduced by £45 this year

I have two separate car insurance with yous there both my cars why can’t I have one insurance for both cars ?kink regards Sean

Very good interaction with real people especially when online system was not available to do what I wanted over two days. Whereas the experience is excellent I am always mindful of cost

I recently had an issue with documents on my car insurance but after making a call everything was sorted and because they are a good reputable company with courteous staff I’ve decided to renew for an... See more

I have been with Saga for some years, I tried to cut costs by switching to an alternative insurer. I cancelled the alternative insurer and returned to Saga after 14 days of problems with the online on... See more

Easy to navigate, quick and simple process to get great cover at an extremely competitive price. Very happy indeed.

Pleasant experience good price side offers not too pushy new what l required

Super simple to complete online application for travel insurance....only took me 10 minutes to get travel insurance for me and my husband.

I was able to get a quote, and pay very easily,some of the of the other insurers were not as straightforward

I regard SAGA as suspect after car insurance premium was trebled even though I had made no claims,why?

I spoke to a representative on the phone without having to wait too long. Got my insurance for my new car changed straight away. Helpful rep and hopefully will insure again when the insurance is due... See more

Simple, competitive and easy to arrange buildings insurance. As an existing contents customer there was only ever to be one provider in town for the reasons above, simple, competitive and easy to arra... See more

The cost was easily A no brainer, competive, all levels of tailored insurance to meet individual needs. And most of all, no hidden cost for extras, What i was quoted, is What i paid. EASY 5 STARS

Very easy to insure my car over the telephone. Process was very quick. Quote was extremely competitive and customer service was great!

After a conversation on the phone they managed to reduce my cost as a loyal customer. I renewed my car insurance at the reduced cost and received my documents shortly after.

The price!!!!!! although completing the forms etc is very straightforward. In future I shall not even think about using a search engine or looking for other quotes for holiday insurance because Saga... See more

SAGA really needs to get its documents online page sorted as it the most useless system I have come across. If it wasn't for me phoning directly and speaking to a real person who sorted how to find my... See more

Such a quick and easy way to sort car insurance. Great easy to use website with clear concise questions

Unlike my "then" car insurer, when I spoke to Saga - & subsequently transferred/took out car insurance with Saga - The Agent I spoke was quickly able to understood my insurance requirements & provid... See more

Saga gave me another option on my insurance which I had looked at before, but it was clarified for me and so I went with it. It offered an excellent option, by the very friendly and knowledgeable age... See more

I have received a great service from Claire Baldwin when buying a car insurance. She was very diligent and patient. She has reviewed all my options, which helped me to select the best one for me. The... See more

I telephoned SAGA, fully intending to cancel my Home Insurance policy and expected a long wait before speaking to an operative. To my delight I got straight through to an extremely helpful and articu... See more

Gentleman I spoke to on phone was polite,understanding and very helpful with my needs.Was great for me,the fact i could speak to someone and easy to contact.Would defintly recommend Saga.

Having spent most of the morning on comparison sites, I found Saga the easiest to complete. Very happy with the quote and simple to use the site

This is the 3rd time I have got my holiday insurance with saga. Their prices are good and the service is excellent. Very pleased.

Not the absolute cheapest, but more than made up for by decent policy terms, ease of contact and sensible terms of business.

Car insurance this year and last was cheaper than comparison website quotes. The call waiting music, which is usually torture for me, was pleasant, using real songs rather than annoying snippets of m... See more