SiteGround Reviews 24,370

Excellent cloud hosting. I was a long time liquid web customer using WHM and cpanel but prices kept rising and server speed declined, I started to lose clients. I knew I had to move so researched a fe... See more

Petar P. was super helpful, understood my problem and my questions. He was able to clarify things and even more, to find me a better solution than the one I was targeting. Also he responded quickly, w... See more

Mihal in customer service went above and beyond what was needed. I asked some questions about our messed-up security certificate after a domain change, and he went right in and fixed the issue super f... See more

I received support from Vasko today on changing our DNS and some other questions. He was very polite and understood exactly what I needed and helped me very quickly and efficiently. Great job Sitegrou... See more

My experience with SiteGround customer service has been stellar. They really take the time to help and are quite speedy with recovering our sites or helping with certain plugin difficulties if someth... See more

The guy at Chat (sorry, I don't recall his name) spent a lot of time following up with completing the tasks started at last night's chat which was interrupted by my supposed need to get my web guy's p... See more

Siteground has an amazing support system. I have never such quick response times through all my years in tech workspace. Their prices are very reasonable and iv never had any issue with any of my serv... See more

I had an urgent issue with website that needed to be fixed and the recommendations in the help center didn't work. The technician helped me out quickly and explained things to me in a clear way. V... See more

I have been hosting my sites at SiteGround for a number of years. Their support has always been top drawer. I've just renewed my hosting with them for yet another term and I'm looking forward to conti... See more

My issue was solved to my satisfaction. Martin was very helpful with his responses. My only complaint was that the conversation had several time lags where I wondered if anyone was still there helpin... See more

error was on my part typo of domain name, SG gave me a break. and said one cover 1 year of renewing the correct domain name (had registered the typo domain name by mistake & didn't notice).

I've approached SG with a need to resolve a client matter. The support from the technical adviser was was uncompromisingly brilliant. Dimitar V made time to understand my challenge and explored all... See more

We have MANY sites to move to new hosting and Martin at SiteGround has been amazing to explain how this will happen and to help us choose the right plan for us moving forward. So appreciated!

We uploaded our newly built website into SiteGround and although the website loaded properly, WordPress Admin showed the dreaded "white screen of death." Since I'm not much of a WP expert, I was at a... See more

SiteGround is easy to navigate, but more importantly, it has a very responsive support team that helps out when you need them most. I host several websites both on shared and cloud servers and... See more

The chat with Dimitar was one of the best service experiences I ever had. He understood the issue immediately and didn't try to send me to knowledge base but immediately started analyzing the site.... See more

Been using SiteGround for several years, and while I rarely reach out to their customer support because they have so many great self-help articles... whenever I do think I'm stuck and going in circles... See more

Brilliant prompt and friendly service from Siteground as always. I can't praise this company enough for it's fantastic customer service which is particularly helpful for small business. Thanks!

DzhulianoL. Was very knowledgeable, provided excellent customer service, understood the challenges we had, and offered solutions as he probed for information, which he thought may be associated...they... See more

I was having an error with one of the siteground functions, and normally I would go to fiber and pay somebody. The support that they offered was super fast and amazing, well worth the extra money comp... See more

The support representatives are the absolute best. I have never been disappointed with their service, patience, and great attitude. I am not a technical person, and they make it so easy for me. It's r... See more

Although I wasn't clear about what I actually needed, the tech was able to talk me through the issue and clear it up. In the end, He solved the problem to my complete satisfaction. He restored files... See more

Ekaterina was amazing. Very knowledgeable and patient. Resolved all my queries. I thought of moving out of SiteGround many times but support staff like Ekaterina make me stick with SiteGround.

I have had the opportunity to use SiteGround's support twice now - once for a rendering issue on a site caused by one of their plugins & once for backend support - and they were fast & efficient with... See more

As usual, Stefani and the SG team are amazing, respond VERY quickly, and so efficient. I always rest assured they'll help with any server issues.

I had an advanced technical issue on a website I manage. It was my first experience using SiteGround's technical support. The support agent responded quickly and was both polite and professional, prov... See more

Amazing tech support, fast responses, and direct answers. This interacitons reminds me why I continue to recommend SiteGround for hosting services to all of my clients. Thanks again.

Always wonderful customer service. The team are efficient, professional and go out of their way to assist and genuienly care about their customers. I've been a customer for more than 10 years and have... See more

I was so stuck, I tried everything and beyond frustrated! I filled out a ticket and to my surprise I got an answer and REMEDY back very quickly. My advice is don't be stubburn the team here at SiteGr... See more

Needed to transfer a site from another host and host it here, replacing my existing site. Live chat was extremely helpful

Always an amazing experience when dealing with siteground. All of their people are experts on what they do and solve the problems.

The fellow who helped me was professional and knowledgeable. Can't ask for more than that.

The rep was fast, knew exactly what to do and helped me do something in5 minutes that I have been trying to do all week

I wanted to get the same renewal discount that we have received for 2 years in a row and they were able to honor it.

Awesome support on an issue I had performing a migration.The tech was fast and explained why I had the issue. My fault :)

Quick, polite, understood the issue, and solved it. What more can you ask for?

Great chat experience with actual real person rep. I was able to get both of my questions answered. I also was directed on how to look up my statistic for my account to decide if I am in the right bus... See more

Great Service. It must be a very taxing job to do IT support over chat. Emil patiently went through all the steps for a successful outcome.

The service has been amazing. I've had a few technical problems in managing my account. Each time I've been able to resolve it the same day.

he was so nice and resolved my issue so quick. fast response and gave me a manual how to fix the issue on my own if this happens again in the future.

Since last Friday, I've created 25 SiteGround accounts to migrate WordPress sites from another hosting company. I've contacted support multiple times, and they are always quick to respond with excelle... See more

Ahmed was of great help, as always. Problem solved, happy customer here.

I like SiteGround, but to reach the customer service is very very difficult. You have to go through all these AI chat bots. And they are usually not helpful.

Requested a quote for a paid premium service. Customer support did a detailed analysis and told me that they cannot help with this particular issue but gave me action steps I can take myself. They d... See more

Angel was an angel!! He really needs a raise. Always, always, always great customer service with Siteground! I've been through several hosts over the last 25 years of building and maintaining website... See more

was extremely patient in answering my questions However, I still need to migrate the websites and data from my old hosting plan over to my new hosting plan. I'm wondering if such a service exists,... See more

My migration's non-standard because I currently have a complex mix of vendors. Kristina was patient in assimilating complex requirements. She provided ample tech info. As I fit her analysis to the cur... See more

I recently faced difficulties renewing my website, domain, and transferring it to a new user. Ekaterina S. provided outstanding assistance throughout the entire process. As someone who is not very tec... See more

Siteground's online services are the best website hosting I've encountered. My previous hosting providers fell far short in terms of service and technical support, which are both remarkably prompt and... See more

I've been using SiteGround for my website hosting and couldn't be happier with the service. The platform is fast, reliable, and incredibly user-friendly. What really stands out is their customer suppo... See more