After a number of weeks searching for that elusive piece of furniture we finally found what we were looking for at Thefurnituremarket.co.uk! The whole experience was made so stress free by the incr... See more
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We are a large online furniture retailer specialising in Oak & Painted furniture for your home. Based in Kelsall, Cheshire (near Chester) we also have a furniture showroom. We are passionate about giving great customer service as well as offering high quality furniture at below market prices. We design our furniture to ensure it meets our high standards and is built to last.
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Organsdale Farm, Kelsall Hill, CW6 0SR, Tarporley, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
Dave 'd' and Stuart were amazing, great communication and careful when unpacking furniture and took all rubbish with them . Thankyou great experience 👍
Reply from The Furniture Market™
Excellent service received from Dave and Stuart. Would highly recommend to others. We are really pleased with how they unboxed and assembled the furniture, it was very helpful.
Reply from The Furniture Market™
Willow and Stuart called ahead of delivery, and were very punctual. They were pleasant and careful in delivering the item to the right room. They also advised how best to unpack for safety and care.
Reply from The Furniture Market™
From purchase to delivery process was clear.
Delivery from Dave & Stuart was spot on.
Reply from The Furniture Market™
Rob and Louie were excellent. Delivery was on time, they contacted us to say they were on the way. Delivered to the room we asked and gave us some very good advice on how to unpack the furniture. Friendly lads, would certainly recommend.
Reply from The Furniture Market™
Good price and good quality furniture. Convenient delivery slot with phone call 30 minutes before delivery. Considerate and helpful delivery guys: Rob and Louie. Thanks
Reply from The Furniture Market™
Great experience. Delivery drivers brought it into the room I wanted it in and were very friendly. I had another item of furniture to return and the company were great at taking the replacement order and arranging the swap. I’ve bought a number of items from them over the last few years and always been impressed.
Reply from The Furniture Market™
Willow and Stuart from The Furniture Market were great! They arrived on time, after ringing us first to say they were 20 mins away. They delivered the very large TV cabinet to the exact spot we wanted it! Thank you.
Reply from The Furniture Market™
Reply from The Furniture Market™
Good communication, delivery as promised and on time. The drivers - Dave and Warren - exceptionally helpful.
Very pleased with the product - (a double bed frame).
Have used them before and would do so again
Reply from The Furniture Market™
First thing this morning I had a phone call to say that the delivery man were on their way with my furniture, which was very nice.
I didn’t get to meet them personally, as I’ve got the workmen in my bungalow working they took delivery.
Reply from The Furniture Market™
Great service, had a two hour delivery window. Got a call this morning to say it would be 9am. Arrived on time and Dave brought up the package and put it exactly where we wanted it. Excellent thank you!
Reply from The Furniture Market™
Dave D and Warren the delivery men did a good difficult job getting the furniture into the house. Much appreciated. Very pleased with the breakfast bar. Looks really nice. One of the sliding doors has a couple of marks on it from were it rubs in opening which is disappointing but otherwise overall I am very pleased
Reply from The Furniture Market™
Friendly delivery men, Dave ‘D’ and Scott. Delivered within the timeframe and came on time on the day.
Reply from The Furniture Market™
Willow and Stuart delivered and unpacked heavy larder cupboard on time and expertly manoevered tight spaces. Thank you very much.
Reply from The Furniture Market™
Excellent delivery service we paid extra for the assembly which was well worth the money they even took the boxes with them the delivery drivers were lovely overall great
Reply from The Furniture Market™
Delivery spot on time. Efficient service from pleasant and courteous delivery boys Rob and Ian.
Reply from The Furniture Market™
Rob & Ian were very helpful and thoroughly professional in their work.
A credit to your company.
Reply from The Furniture Market™
Delivered on time with 2 pleasant, helpful men, thankyou Rob + Ian.
Reply from The Furniture Market™
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