Used Compare the Market (Auto Sergei) comparison site to find Esure flex. The comparison site said go to provider. Not clear at all it was an online payment only. Wasted time using the Live chat facil... See more
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To see what we can offer you on our 5 Star Defaqto rated car, home, and travel insurance get a quote at www.esure.com . You might save some money! Founded in 2000 by direct selling pioneer Sir Peter Wood to initially provide car insurance on the internet, plenty has changed over the years. Now we’re a one stop shop taking care of most of your insurance needs. Fast forward to today, and we have over 2 million customers, providing great customer service to policy holders up and down the UK. All of our call centres are full of friendly staff, happy to help when you need them.
The Observatory, Castlefield Road, RH2 0SG, Reigate, United Kingdom
Replied to 99% of negative reviews
Typically replies within 24 hours
Overall very easy to use website, easy to log in to my account on the app. Great prices
Reply from esure
The actual buying of this car insurance was simple & easy. However, whether or not "esure" will be great providers, only time will tell. I'll look forward to reviewing them at renewal!
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Very happy with my new quote ,everything easy to fill out great service
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All ok setting up car insurance.
But if you don't get everything correct in setting up, you are charged for every change individually which is a costly issue 🤔
Reply from esure
A bit expensive but a good policy and they did what I wanted with the named drivers
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Very rude support, stupid policy details to get more money from you even after cancelling and being told. Wouldn't come back. Hard suggest not to use.
Reply from esure
Easy to do, im gutted I missed my renewal window as my quote for renewal was actually cheaper than last year's.
However when I re did it it was slightly higher but still cheaper than the comparison site overall happy. Would be happier if I could have longer to decide on renewal but obviously it is what it is
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Easy to make a decision based on information provided by comparison website and then adjust policy to meet requirements when transferred to the Esure website.
Reply from esure
I do like the fact it is easy to set up and not many complications special if you have a busy day to day. Affordable prices for a great car. I'm enjoying well so far.
Reply from esure
excellent service, backed by comprehensive tailor made house insurance.
Reply from esure
Highly incompetent staff. Information was requested from them and then I needed to repeat it all on a second call. Unclear on the claim process. Call center operator couldn't even pronounce "Poole".
This was my second claim and on both occasions I ended up making my own plan. Avoid like the plague!
Reply from esure
I intensely dislike being asked to review something before I have even had a chance to experience the chosen trader in action. In this case, selecting a home insurance from a long list, I judged the amazingly low cost - much less than half my present Natwest home insurance provider - against the parameters that matter - quite comparable in their protection promise. But we all read stories of insurance companies that duck out when they are needed. Will Esure duck out? . All my fingers are crossed, but they are reasonably well placed, I have not made a house insurance claim for over a quarter of a century when we were burgled. But I can verify that signing up was a cinch.
Reply from esure
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