1StopBedrooms Reviews 15,756

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's product availability, quick shipping, and efficient delivery service. Consumers appreciate the helpful and responsive staff, who promptly address inquiries and concerns. The ordering process is described as easy and seamless, with representatives providing excellent customer service and ensuring customers are well-informed about their purchases. People highlight the reasonable prices, extensive selection, and overall value offered by the company. Reviewers also commend the white-glove delivery service, noting the professionalism and care taken by the delivery personnel. Many express satisfaction with the quality and appearance of the furniture, stating that it exceeded their expectations. Consumers are likely to recommend this company and plan to make future purchases.

Based on these reviews

Rated 5 out of 5 stars

Delivery was quick. But, sadly wasn't notified when it was coming... no email or expected time or day. Just dropped off in a timely manner when ordered. Of course, There was damaged & chipped product... See more

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Rated 5 out of 5 stars

I stumbled across 1StopBedrooms and I’m so happy I did! We wanted a specific living room set From Ashley furniture and found it here. I read some reviews and figured I would give them a shot. I save... See more

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Rated 5 out of 5 stars

After many hours of searching for a bedroom set (both online and in stores), we finally found the set that we liked. Most importantly, we could customize the set to suit our needs. We also apprecia... See more

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Rated 5 out of 5 stars

Joe made it extremely easy to place my order and answered all my questions to my satisfaction. He reassured me that if there was anything physically wrong with the furniture, they would take care of t... See more

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Rated 5 out of 5 stars

Delivery was timely and the updates were timely also. And they responded quickly when I sent them a message. Also the merchandise arrived un damaged unlike the same chair I bought from Wayfair which t... See more

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Rated 5 out of 5 stars

I feel compelled to write this honestly review as a first time customer of 1 stop. I needed a bed and I came across 1stop online.i placed my order and waited to be confirmed .I was amazed at the eff... See more

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Rated 5 out of 5 stars

Excellent experience shopping with one stop bedrooms. The pricing was better than on similar sites. The shipping was quick. The delivery was organized and the guys that came and built my sofa were kin... See more

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Rated 5 out of 5 stars

I bought a 5 piece formal living room set. Wow! This furniture is beautiful and well built. Every piece looks better in person than in the photos. Also much larger than what we expected. The whit... See more

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Rated 5 out of 5 stars

Wide variety of choices for product you are looking for and at a great price. The shipping and delivery were on time. We received white glove delivery free, the delivery itself went well and the 2 guy... See more

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Rated 5 out of 5 stars

Amazing and supportive team! I had a great experience with 1StopBedrooms! The team was extremely helpful, polite, and patient throughout the entire process of choosing and purchasing my furniture... See more

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Rated 5 out of 5 stars

I was helped by sales associate Joe. He was very helpful in getting my transaction closed. My furniture is ordered and hopefully on the way soon. I also use the website which was very helpful.

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Rated 5 out of 5 stars

Sometimes when we view an item we're interested in purchasing on websites the actual product availability is not represented well. On two recent purchases we called 1Stop directly. We were not hung... See more

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Rated 5 out of 5 stars

The representative I spoke to was extremely kind, patient and answered all my questions proficiently. Really treated me like a person, not just another customer. I will definitely be ordering from you... See more

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Rated 5 out of 5 stars

This was a big purchase for us. Something we have been thinking about for a while. Coby was very helpful and made the purchasing process easy. We are looking forward for the delivery.

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Rated 5 out of 5 stars

5 stars all around! From start to finish, the experience was amazing. The team was friendly and helpful, making the ordering process smooth and stress-free. Delivery was on time, professional, and car... See more

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Rated 5 out of 5 stars

Our furniture was very easy to order, reasonably priced, packaged / protected well so no damage, and it arrived quickly. My first time ordering from 1StopBedrooms and I am very impressed. I will be ba... See more

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Rated 5 out of 5 stars

I can always find beautiful furniture at a reasonable price at 1Stop Bedrooms. The selection is extensive and delivery is fast. I will definitely be ordering from them in the future!

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Rated 5 out of 5 stars

From the first knock at my door, the delivery was a wonderful experience. The young men who assembled my dining room table and chairs, were pleasant and extremely professional. The table and chairs ar... See more

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Rated 5 out of 5 stars

The agent we utilized presents very courteous and knowledgeable about the item we’re interested in. He was very helpful and answered all of our questions while showing excellent knowledge of the item... See more

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Rated 5 out of 5 stars

First let me say the furniture is beautiful and well made! I’m in heaven! Second the delivery men were amazing ! I am so impressed! This was a fantastic experience. I will highly recommend and I will... See more

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Rated 5 out of 5 stars

Coby was absolutely awesome! He was do efficient, kind, and quick. We have such a big order for our move and it seems to be seamless thus far. We will definitely be ordering more to finish furnishing... See more

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Rated 5 out of 5 stars

Very pleased with confirmation from 1StopBedrooms. First time I’ve ever dealt or purchased anything from them. Looking forward to living room suite. Customer service has been great so far

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Rated 5 out of 5 stars

Joe the salesman actually took care of me. In this day customer service is not existent but he gave me just what I asked for. Thank you Joe.

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Rated 5 out of 5 stars

I don't have a single complaint. From the time i ordered through the time my purchase was delivered and assembled, everyone I dealt with was easy to work with. Every person I spoke to or corresponded... See more

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Rated 5 out of 5 stars

I had tried ordering from another company and kept getting told it was on back order. I ordered with 1 stop bedroom and I had my ottoman delivered in 3 days. I know that it always doesn't work out th... See more

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Rated 5 out of 5 stars

You do better than most at communicating with your customers on the status of an order. That is very much appreciated.

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Rated 5 out of 5 stars

I found the bed I had been looking for on 1stop Bedrooms, after checking every store in the county to no avail. The purchase was very easy and the price Very reasonable. I was kept informed of th... See more

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Rated 4 out of 5 stars

My furniture saved me 1000s of dollars from the store right up the street, Same furniture, and brand. Was shipped very quickly alil over a week. Once arrived at shipping location, I was contacted by... See more

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Rated 5 out of 5 stars

I was a little nervous at first because I’ve never heard of the company, but everything was smooth and professional. I will be recommending this company and using them in the future!

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Rated 5 out of 5 stars

Everything went as planned. The quality of the furniture was excellent and the delivery went very smoothly. I would night recommend 1StopBedrooms, and would definitely purchase from them again.

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Rated 5 out of 5 stars

From start to delivery, company was update me to my email, on the day of delivery my sofa was came in good condition, very good service.

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Rated 5 out of 5 stars

Everything was very easy meaning navigate to the website where a product having in stock and the delivery was fast. Definitely will be using this website again.

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Rated 5 out of 5 stars

This was a fortunate find! We got the couch we wanted at a discount price, it arrived in about 2 weeks, and the in home delivery was great with nice guys who took good care of our stuff. I would defi... See more

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Rated 5 out of 5 stars

I am so glad I used first bedroom. I saved hundreds of dollars on the exact same sofa I would’ve bought elsewhere. Their delivery was timely and trouble free. I would highly recommend them to anyone l... See more

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Rated 5 out of 5 stars

Prices were great, selection was great and customer service was outstanding in all respects. Very happy camper.

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Rated 5 out of 5 stars

First time using this website until I receive my items I’m up in the Lerry bout things other then that if it goes as hoped for I’m very much pleased with the price as well as the sales man helping me.... See more

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Rated 5 out of 5 stars

The experience of the purchase of a sofa and loveseat with 1Stop was very good, staff were very helpful and responsive to all questions and concerns. Delivery service was white glove. I would conside... See more

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Rated 5 out of 5 stars

This was my first time ordering furniture online. I’m so happy with my purchase and price was amazing. My couches were delivered this morning on time and friendly delivery .

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Rated 5 out of 5 stars

Joe was super helpful and and made my over the phone purchase easy. He made sure that my purchase was being shipped out the west coast to arrive to me in 7-14 days with the free delivery.

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Rated 5 out of 5 stars

I was looking for a specific lamp. 1StopBedrooms had it and for a lower price than I originally saw. It goes great in my bedroom!

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Rated 5 out of 5 stars

Love it! My new Magnolia Manor King Bed frame was delivered and set-up for a fee. The bed is lovely, new rugs (bought separately) look great. I will buy additional matching pieces in due course.

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Rated 5 out of 5 stars

I have been wanting this bed for over a year. I refused to get another bed here, in town. I am so excited. I will be on pins and needles until it arrives. Thanks again for your service.

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Rated 5 out of 5 stars

Took 2 weeks delivery was flawless product is great better than pictures

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Rated 5 out of 5 stars

John R was super nice, straight talk and to the point. Definitely recommend him for call in sales!

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Rated 5 out of 5 stars

The two men who delivered my sofa bed were really nice and neat. They to all the packaging with them. Very polite and on time. I would definitely order from 1StopBedrooms again.

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Rated 5 out of 5 stars

I have purchased multiple items from this store and every piece has been quality pieces.

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Rated 5 out of 5 stars

The Associate named Joe answer all of our questions in a fast, courteous and professional manner. We were considering using another company but dealing with Joe convinced us to use 1stopbedroom.

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Rated 5 out of 5 stars

Great value and selection. I love that their items are in stock and don't have to wait 3 weeks to ship like those other big stores!

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Rated 5 out of 5 stars

Very user friendly, and the customer service was phenomenal, we will definitely use them for more future purchases

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Rated 5 out of 5 stars

Simon had a great personality and answered all my questions.

Company replied

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Company details

  1. Furniture Store

About 1StopBedrooms

Written by the company

When it comes to home furniture shopping, the hardest part is sometimes knowing where to begin. That’s why seasoned homeowners trust 1StopBedrooms for leading quality and ultra-low prices. You can enjoy additional savings when you purchase entire sets for the bedroomdining room, and living room. From there, just sit back and relax while a time-tested white glove delivery team carries out the furniture installation for you. It’s a 360° process that bridges the gap between your design aspirations and your finished spaces. Along the way, a dedicated support team can help you make the right choice while addressing any questions or concerns.  

 

In the market for a classic sofa that looks as comfortable as it feels? What about a sleek new style for your bedroom that you’ll look forward to night after night? Or how about an inviting addition to your living room that doubles for entertainment and relaxation? No matter what you’re hoping to find, 1StopBedrooms has it all. Just read one of the countless testimonials, bringing light to their selection, quality, and service. Ultimately, 1StopBedrooms features the brands you know at prices you’ll love. Take a look at their ever-expanding collection and see why shoppers choose 1StopBedrooms for life.

Written by the company


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

16K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 22% of negative reviews

Typically replies within 2 weeks


Rated 5 out of 5 stars

Great Experience

Beautiful furniture. Very pleased with it. Delivery was smooth with a call the day before and another from the driver 30 minutes prior to arrival. They brought the furniture in, set it up, and removed all boxes and trash. Very satisfied.

10 December 2025
Rated 1 out of 5 stars

Not as advertised Product

After a month of trying to decide on a loveseat, I ended up here. They had the model I wanted with all of the features for the best price. I placed the order and about a week later it showed up. I unboxed it and began putting it together, once complete I started with the sound system, it connected to my phone fine but when I went to adjust the volume, it either stopped all together or became static... I couldn't change it up or down so I turned it off.
Next I looked for the wireless charging and outlet ports... they were not there.
I messaged customer service and they requested photos (how to photograph something not there) so I took photos of the loveseat, the console section that was missing the wireless charging as well as a video of the sound system not working properly and sent it to them. A week later I received the following message: Hello Steven,

We have received an update from the manufacturer. Unfortunately, this particular model does not include the wireless charging feature. We sincerely apologize for any confusion and inconvenience this may have caused.

Regarding the audio issue, once you receive the replacement part, please let us know and we will arrange for a technician to visit and resolve the problem for you.

Thank you for your patience and understanding.

So basically, The feature that was advertised on their website (and as of today is still there) and one of the deciding factors that made me choose this particular item, is not as advertised and its just too bad, deal with it.
Confusion and inconvenience?? again, I WOULDNT HAVE PURCHASED THIS ITEM IF I HAD KNOWN THIS FEATURE WASNT AVAILABLE!!!!
So NO i didn't get what I purchased! and its just too bad.....
Still waiting on the "part" for the sound system as well......NOV 24th is when i submitted my complaint.....
and YES i have screenshots and video proof of what they were advertising....

15 November 2025
Unprompted review
Rated 5 out of 5 stars

Best shopping experience from the house🫢🫢

My second time purchasing from them just happened upon this store very pleased with the purchase and to top it off then nicest sales associates I tell everyone I know about this store.

I live in Stone Mountain Ga

Even down to the delivery people excellent service and professional

15 January 2025
Rated 5 out of 5 stars

Terrific Customer Service

Spoke to Rep- Joe R. Very friendly and professional. Was also very knowledgeable of the products. Joe was very diligent making sure we had our order correct. Would highly recommend this company for the customer service that we received. Thank you-

9 December 2025
Rated 4 out of 5 stars

Great customer service

Great customer service! Ordered five Nourison rugs and rug pads. The orders came very quickly. Emails kept me updated. Rugs are nice but still fighting with the creases. Rug really should have been rolled rather than folded.

8 December 2025
1StopBedrooms logo

Reply from 1StopBedrooms

Dear Michelle,

We appreciate you taking the time to share your thoughts with us. Your engagement plays a significant role in our continuous journey towards providing the best possible service to our valued customers like you.

We pride ourselves on our commitment to delivering top-notch customer service, timely deliveries, and high-quality products. Your experience affirms our unwavering dedication to maintaining these high standards at all times.

Our goal is to ensure that every interaction you have with us reflects our reputation for consistent excellence. We're always here to serve you and make your shopping experience as seamless and enjoyable as possible.

Thank you again for your feedback, Michelle. We look forward to serving you again soon!

Best Regards,
Customer Experience Team

Rated 5 out of 5 stars

10 stars!

Besides the extreme weight of these (I had to have someone else bring them upstairs) they were soooooo beautifully designed from the details to the ease of putting them together. Two of us put all 3 units together in an hour. The RAILS were already on for the drawers which was a hummmmungous time saver. The quality of the material is excellent and I’m sooooo impressed with these. They look great!

9 December 2025
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Reply from 1StopBedrooms

Dear Abigail,

Thank you for sharing your wonderful experience with us. We are thrilled to know that you found our product beautifully designed and of excellent quality. Your kind words mean a lot to us.

As a company, we take immense pride in delivering superior products that not only meet but exceed our customers' expectations. We meticulously focus on every detail, from design to ease of assembly, ensuring that our customers have an enjoyable and hassle-free experience.

Your satisfaction is our greatest achievement and serves as a testament to our unwavering commitment to maintaining high service standards. We are always here to provide you with products that are not only aesthetically pleasing but also built to last.

Thank you once again for your encouraging words. They reaffirm our dedication to consistently delivering excellence in both our products and services.

Best Regards,
Customer Experience Team

Rated 5 out of 5 stars

Assured me of the process that was…

Assured me of the process that was about to happen. Gave me confidence and trusting to order from this company thank you so much.

8 December 2025
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Reply from 1StopBedrooms

Dear Alexandrea,

We're truly delighted to hear from you and we appreciate you taking the time to share your positive experience with our community.

Your engagement with us and your words of confidence mean a lot to us. We believe in creating a seamless and transparent process for our customers, and it's heartening to know that we were able to meet your expectations.

Our team is committed to upholding our high standards in customer service, ensuring that every interaction is infused with trust, confidence, and care. Your review is a testament to our unwavering dedication to this mission.

In conclusion, we continuously strive to embody excellence in every facet of our service, and your review further reinforces this narrative. We look forward to serving you with the same level of commitment and excellence in the future.

Best regards,
Customer Experience Team

Rated 5 out of 5 stars

Great Service!

Your representative, Tyson, was well-spoken and easy to understand and he gave me all the information I needed about my order!

8 December 2025
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Reply from 1StopBedrooms

Dear Patricia,

We appreciate you taking the time to share your positive experience with us. Your feedback is invaluable in our ongoing commitment to delivering the highest standards of service.

Our team, including Tyson, strives to provide clear, comprehensive, and effective support to all our valued customers. We're pleased to hear that your interaction was marked by such professionalism and effective communication, as this is precisely the standard we uphold.

Thank you once more for recognizing our dedication to customer service. We're committed to consistently delivering this level of excellence to ensure your every interaction with us is seamless and satisfactory.

Best Regards,
Customer Experience Team

Rated 5 out of 5 stars

Joe made everything go smoothly with my…

Joe made everything go smoothly with my order!

8 December 2025
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Reply from 1StopBedrooms

Dear Jo Ann,

We're so pleased to hear about your positive experience with us! Your feedback is truly appreciated.

Thank you for taking the time to share your experience. It's through interactions like yours that we continuously strive to uphold our commitment to providing exceptional service.

Our team, including Joe, takes pride in maintaining a high standard of service for all our customers. Your satisfaction is our utmost priority and we're thrilled to know we've lived up to that promise.

Again, thank you for your kind words. We look forward to serving you with the same level of excellence in the future.

Best Regards,
Customer Experience Team

Rated 5 out of 5 stars

Wonderful customer service

Wonderful customer service

7 December 2025
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Reply from 1StopBedrooms

Dear Marissa,

We're incredibly grateful for your generous review. Your engagement not only brightens our day but also motivates us to continue striving for excellence.

Our team is committed to offering only the highest level of customer service. This unwavering standard is a cornerstone of our ethos, from the smallest interaction to the most complex request. We take immense pride in ensuring every customer feels valued and supported.

In conclusion, your experience echoes the consistent excellence we aim to provide in our service. We're delighted that we could meet your expectations and look forward to serving you with the same dedication and professionalism in the future.

Thank you once again, Marissa.

Best Regards,
Customer Experience Team

Rated 5 out of 5 stars

Joe is a wonderful and very patient…

Joe is a wonderful and very patient sales representative. He made everything easy for me.

8 December 2025
1StopBedrooms logo

Reply from 1StopBedrooms

Dear Julius,

We truly appreciate you taking the time to share your experience with us. Your kind words bring immense joy to our team.

Your satisfaction is our utmost priority and we strive to uphold our high standards in every interaction. It's always heartening to hear that our team, particularly Joe, was able to make the process smooth and enjoyable for you.

We continually strive for excellence in our customer service and your feedback reaffirms the hard work we put in every day. Rest assured, we will continue to deliver the high-quality service you've come to expect from us.

Thank you once again for your positive comments and we look forward to serving you again in the future.

Best regards,
Customer Experience Team

Rated 5 out of 5 stars

None

Received within days

7 December 2025
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Reply from 1StopBedrooms

Dear Thelma,

We're glad to hear from you and appreciate your positive feedback. Your satisfaction is at the heart of what we do, and we're delighted to know that we were able to meet your expectations.

Our team prides itself on delivering a consistently high level of service, ensuring that each and every customer receives their orders in a timely manner. We are steadfast in our commitment to uphold these standards and strive to exceed them where possible.

Thank you once again for recognizing our efforts. It's customers like you who reinforce our commitment to exceptional service, helping us maintain our position as a leader in our industry. We're always here to provide you with the same level of excellent service that you've come to expect.

Best Regards,
Customer Experience Team

Rated 5 out of 5 stars

Very patient with me and helpful with…

Very patient with me and helpful with all my questions so far such and awesome customer service experience

7 December 2025
1StopBedrooms logo

Reply from 1StopBedrooms

Dear Eric,

We sincerely appreciate your kind words and the time you took to share your experience with us. Your engagement and feedback are invaluable.

We take pride in delivering top-tier customer service and it's always our goal to ensure that every interaction with our team leaves you feeling supported and informed. Our commitment to excellence and patience is unwavering, as we believe every customer deserves nothing less.

Your review reaffirms the hard work we put into maintaining our high standards. Thank you once more for recognizing our dedication to providing an awesome customer service experience. We're thrilled to continue this tradition of excellence with you and all our valued customers.

Best Regards,
Customer Experience Team

Rated 5 out of 5 stars

Great experience

Great experience. Professional and knowledgeable sales associate. Best pricing.

6 December 2025
1StopBedrooms logo

Reply from 1StopBedrooms

Dear Duncan,

We're delighted to receive your feedback and appreciate you taking the time to share your positive experience with us. Your words are a testament to our commitment to providing excellent customer service.

We firmly believe in maintaining a professional and knowledgeable team that strives to offer our customers the best possible experience. Our associates are carefully selected and trained to uphold our high standards, ensuring that every interaction meets or exceeds expectations.

Thank you once again for your endorsement. We take great pride in providing consistent excellence and your commendation reaffirms our dedication to this goal. We look forward to serving you with the same level of professionalism and knowledgeability in the future.

Best regards,
Customer Experience Team

Rated 5 out of 5 stars

Beautiful Furniture

I can always find beautiful furniture at a reasonable price at 1Stop Bedrooms. The selection is extensive and delivery is fast. I will definitely be ordering from them in the future!

5 December 2025
1StopBedrooms logo

Reply from 1StopBedrooms

Dear Gail,

We greatly appreciate you taking the time to share your delightful experience with us. Your feedback is invaluable and we are thrilled to hear that you've found our furniture selection to be both beautiful and reasonably priced.

We take immense pride in maintaining the highest standards of customer service, ensuring our selection remains extensive and our delivery quick and efficient. Our primary focus has always been, and will continue to be, to provide a seamless shopping experience to all our esteemed customers like you.

Your continued patronage is a testament to our ongoing commitment to delivering exceptional service. Thank you once again for your trust in us, and we look forward to serving you in the future.

Warm regards,
Customer Experience Team

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