Delivery was quick. But, sadly wasn't notified when it was coming... no email or expected time or day. Just dropped off in a timely manner when ordered. Of course, There was damaged & chipped product... See more
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Written by the company
When it comes to home furniture shopping, the hardest part is sometimes knowing where to begin. That’s why seasoned homeowners trust 1StopBedrooms for leading quality and ultra-low prices. You can enjoy additional savings when you purchase entire sets for the bedroom, dining room, and living room. From there, just sit back and relax while a time-tested white glove delivery team carries out the furniture installation for you. It’s a 360° process that bridges the gap between your design aspirations and your finished spaces. Along the way, a dedicated support team can help you make the right choice while addressing any questions or concerns.
In the market for a classic sofa that looks as comfortable as it feels? What about a sleek new style for your bedroom that you’ll look forward to night after night? Or how about an inviting addition to your living room that doubles for entertainment and relaxation? No matter what you’re hoping to find, 1StopBedrooms has it all. Just read one of the countless testimonials, bringing light to their selection, quality, and service. Ultimately, 1StopBedrooms features the brands you know at prices you’ll love. Take a look at their ever-expanding collection and see why shoppers choose 1StopBedrooms for life.
Written by the company

United States
Replied to 22% of negative reviews
Typically replies within 2 weeks
Simon was quick and efficient in helping me get what I needed done. He was personable and friendly as well.
Shipping was fast but FedEx delivered to the wrong address. Still waiting for my delivery
Beautiful furniture. Very pleased with it. Delivery was smooth with a call the day before and another from the driver 30 minutes prior to arrival. They brought the furniture in, set it up, and removed all boxes and trash. Very satisfied.
Good at communicating and good quality furniture.
After a month of trying to decide on a loveseat, I ended up here. They had the model I wanted with all of the features for the best price. I placed the order and about a week later it showed up. I unboxed it and began putting it together, once complete I started with the sound system, it connected to my phone fine but when I went to adjust the volume, it either stopped all together or became static... I couldn't change it up or down so I turned it off.
Next I looked for the wireless charging and outlet ports... they were not there.
I messaged customer service and they requested photos (how to photograph something not there) so I took photos of the loveseat, the console section that was missing the wireless charging as well as a video of the sound system not working properly and sent it to them. A week later I received the following message: Hello Steven,
We have received an update from the manufacturer. Unfortunately, this particular model does not include the wireless charging feature. We sincerely apologize for any confusion and inconvenience this may have caused.
Regarding the audio issue, once you receive the replacement part, please let us know and we will arrange for a technician to visit and resolve the problem for you.
Thank you for your patience and understanding.
So basically, The feature that was advertised on their website (and as of today is still there) and one of the deciding factors that made me choose this particular item, is not as advertised and its just too bad, deal with it.
Confusion and inconvenience?? again, I WOULDNT HAVE PURCHASED THIS ITEM IF I HAD KNOWN THIS FEATURE WASNT AVAILABLE!!!!
So NO i didn't get what I purchased! and its just too bad.....
Still waiting on the "part" for the sound system as well......NOV 24th is when i submitted my complaint.....
and YES i have screenshots and video proof of what they were advertising....
My second time purchasing from them just happened upon this store very pleased with the purchase and to top it off then nicest sales associates I tell everyone I know about this store.
I live in Stone Mountain Ga
Even down to the delivery people excellent service and professional
Spoke to Rep- Joe R. Very friendly and professional. Was also very knowledgeable of the products. Joe was very diligent making sure we had our order correct. Would highly recommend this company for the customer service that we received. Thank you-
Great customer service! Ordered five Nourison rugs and rug pads. The orders came very quickly. Emails kept me updated. Rugs are nice but still fighting with the creases. Rug really should have been rolled rather than folded.

Reply from 1StopBedrooms
Besides the extreme weight of these (I had to have someone else bring them upstairs) they were soooooo beautifully designed from the details to the ease of putting them together. Two of us put all 3 units together in an hour. The RAILS were already on for the drawers which was a hummmmungous time saver. The quality of the material is excellent and I’m sooooo impressed with these. They look great!

Reply from 1StopBedrooms
Assured me of the process that was about to happen. Gave me confidence and trusting to order from this company thank you so much.

Reply from 1StopBedrooms
Your representative, Tyson, was well-spoken and easy to understand and he gave me all the information I needed about my order!

Reply from 1StopBedrooms
Joe made everything go smoothly with my order!

Reply from 1StopBedrooms
Joe is a wonderful and very patient sales representative. He made everything easy for me.

Reply from 1StopBedrooms
Very patient with me and helpful with all my questions so far such and awesome customer service experience

Reply from 1StopBedrooms
Great experience. Professional and knowledgeable sales associate. Best pricing.

Reply from 1StopBedrooms
I can always find beautiful furniture at a reasonable price at 1Stop Bedrooms. The selection is extensive and delivery is fast. I will definitely be ordering from them in the future!

Reply from 1StopBedrooms
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