Wellnature Reviews 293

I’m not a big fan of these masks. They’re difficult to apply since they come in two pieces, and the top portion doesn’t fit well—especially around the eyes. There are also areas the mask doesn’t full... See more

I knew I was taking a chance buying into a social media trend, however this product was lack luster at best. First, they did not send the 4 free masks that were included in my purchases. After sending... See more

The product It’s just amazing, I use it once a week and have seen increíble results. My skin has a beautiful Glow, my lines diminish with every use and the skin looks firmer. However my Experienc... See more

Hi - I was excited to receive my package but was disappointed when I opened to discover that I did not get the " buy 4 / get 4 free" promotion that was being advertised -which was the reason I had tri... See more

I would rate it zero. It’s a scam . I was charged for additional purchases . No customer service - don’t even try to contact them . In the end I had to cancel my credit card to avoid their charges

Was happy with my initial order, so once I was running low on masks, placed a new order for a significantly higher amount. Less than half of my order arrived and the quality was significantly decrea... See more

The package didn’t arrive. It says it was delivered, but nothing has arrived to my address. Took over a month before I could see any information about it, and it’s not here. No response to emails eith... See more

It looks like they shipped my order in two shipments after waiting almost a month. First package arrived very dirty, torn, and damaged second package still hasn’t come and when I contacted them there... See more

Scam!! Face masks made my face break out. I also ordered the glow facial massager which arrived broken. I have been attempting to email them since November (it is now almost February) requesting a ref... See more

Ordered on 19th Jan no order verification email recevied but payment taken.. no item 8days since order. I tried contacting customer service the number is invalid clearly a fraudulent website. Will be... See more

I ordered from them, spent 157usd including priority delivery but didn’t receive a delivery update and order cannot be found on their website until after 4 days. Now another 4 days had passed and no u... See more

I recently ordered the tallow balm and I am extremely disappointed. Firstly, the balm is not a balm, but a very lightweight cream. Secondly, despite the ingrediant list on the tallow balm not listin... See more

The masks that I received looked nothing like the ones seen in the multiple posted videos on your instagram account. Upon opening, tge mask was in pieces and torn. I put it in anyways trying my best... See more

I received my 2 boxes of the collagen mask about 3 weeks after I ordered them and one of the boxes of masks was soaked underneath the plastic wrap indicating that one or more of the masks burst open a... See more

I wish I could give a negative 10…. Purchased over 8 weeks ago, got charged for items I didn’t order, reached out multiple with no response. Got an email asking if I was satisfied with my product. G... See more

WellNature and 57 Track I ordered from WellNature on 16 March 2025 and they supposedly use "57 Track" as their courier service. The tracking showed movement until 14 April 2025, then stopped. Despite... See more

Would give 0 stars if I could. I never received my order or a refund for my order. Emailed 5+ times with no solution. They tell me it shows delivered by some rinky dink delivery service that I’ve neve... See more

Ordered April 3rd. The website claims it will ship in 24-48 hours. Tracking number says the shipping label was created on April 9th with NO updates. Emailed hello @ wellnature.com asking for updates w... See more

As ive not received my purchase yet and have had no joy getting any responses to my emails im hoping this will be get someones attention. Come on guys. Order # 81400 and tracking doesnt work. A103... See more

THIS COMPANY IS A SCAM!!!! I have ordered more than two months ago, the tracking website indicates that the package has been delivered but to this day have received nothing and have left numerous emai... See more

I purchased these masks for the first time when there was a promotion; buy four and get four for free. Only the four I purchased arrived. I emailed to ask why I did not receive the additional free one... See more

Horrible customer service. The masks that I ordered, which were $60 when you add in tax and shipping, came ruined. They broke in the box and soaked through the cardboard. I have emailed several times... See more

One of the things I ordered was the well nature brand, Honey and tallow cream Which was advertised as very clean only having a few ingredients. What arrived was a Chinese honey tallow cream made out o... See more

Total Let Down! Not great as I hoped, First..it took forever as it was coming from China. The facial mask rips easily, its not cut great to the eye opening. There was no glow as I slept with it on. My... See more

I would give this company zero stars if I could. They added over $100 to my order that I did NOT authorize. I reached out to them many many times over the course of weeks, but they haven't responded t... See more

I ordered the collagen face mask on April 9th. Seven days later, today is April 16th and the product still hasn’t shipped. The pending shipping tracking looks like it will be shipping from overseas….C... See more

This mask was amazing and worked exactly as it said. I loved that you can also apply your usual serum underneath. I truly felt it reduced the definition of fine lines. I was disappointed that it was... See more

Their advertising is extremely misleading. This is the first scam I’ve ever fallen for and am angry with myself about it. I’ve sent over a dozen emails, filled out multiple online forms, sent many DMs... See more

I ordered when they had their bogo sale on in May. I wish I had done a bit more research before ordering but I thought they were a legit company. Did not get my free mask. Emailed 3 times and messaged... See more

DO NOT RECOMMEND! All of the masks I ordered looked like they were cut by a toddler with safety scissors. None of the eye/mouth cutouts were the right shape, or in the right position. I had to trim th... See more

This company takes your money and does not provide the product. When contacting them by e-mail they continue to respond with the same automatic reply "We are currently confirming the delivery deta... See more

I was looking at the product online and put something in my cart and it was automatically checked out. I realised when I received the confirmation email and replied that I wanted to cancel the order.... See more

Terrible customer service No one has written me back even though I have written numerous times They have a 60 day return policy but it’s impossible to get in touch Want to return everything... See more

Scamming scumbags!! Don’t give them any money!! Cheap Chinese crap advertised and sold as legitimate items. Tried to contact them twice regarding the face wand which is faulty, doesn’t charge and... See more

Fine. Nothing close to the hype. These are good masks though they are a bit overpriced due to the hype. My biggest concern is these are not Korean. Their formulation idea may be based in Korean skinca... See more

I didn’t receive the 4 free masks for the April special. Despite emailing twice, I have yet to hear back. I never would’ve spent $60 on 4 masks, and am extremely frustrated that I didn’t receive the 4... See more

Warning!! This company is a scam operation out of China. The website does NOT offer a phone number, claims fast shipping (FALSE) and is impossible to reach. All claims are false. I reported them to my... See more

Apart from waiting for a very long time for my order to arrive, it was with great anticipation that I have opened my package. It was a HUGE DISAPPOINTMENT to see that the Collagen eye cream was replac... See more

The end result was worth the bit of trouble I had with the masks not staying in place. I have a small face so I have to use a stretchy head band to keep them flopping and slipping. As an oral chemoth... See more

I HAVE REACHED OUT TO THIS COMPANY ON MULTIPLE EMAILS WITH NO RESPONSE. I HAVE NOT RECEIVED MY PURCHASE OF COLLAGEN MADKS ORDER IN APRIL. DLSP3555340262405916 THE TEACKING NUMBER IS NO LONGER AVA... See more

I spent 80€ on the promotion "buy 4 / get 4 free" and did not receive the 8 extra masks as was advertised. Of course, customer support is non existent. I sent a complaint email that wasn't even answer... See more

Not only do the masks not stay on nor did I every see any visable improvements. I did not subscribe and yet every month they ship me tons of these masks charging me anywhere from $49.00 to $89.00 at t... See more

What a joke this company is a SCAM if I have ever seen one never received my package. But constantly get emails asking me did I enjoy my product. When I email demanded refund I got a fake tracking n... See more

I made my first order sure to have bought the pack with 8 masks, but instead I bought it twice by mistake. I realized that one minute after paying the order and I immediately wrote to Wellnature aski... See more

Warning!! Unfortunately, this company appears to be a scam. I ordered a few products nearly two months ago and have found it impossible to either track or get an update on the order. The information u... See more

I have reached out repeatedly about retuning some packages. Somehow I selected the incorrect number or misunderstood and ordered way too much. No one has responded how to return. I do not like leavin... See more

Do NOT trust this company! If they promise a full, money-back guarantee, they don't mean it. If they promise organic products—they are lying. I purchased the tallow honey balm because it was advertise... See more

Scam!! Use click bait and as soon as I clicked it checked me out with apple Pay right away - I made several attempts to contact them snd they never replied - just kept telling me the couldn’t help m... See more