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BisectHosting Reviews 22,491

TrustScore 5 out of 5

4.8

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the speed and efficiency of the support team. People appreciate the staff's professionalism, patience, and friendliness, noting that support agents go above and beyond to resolve issues. Consumers also value the clear, step-by-step guidance provided, which makes the entire process smooth and stress-free. The user-friendly interface and straightforward setup receive positive feedback, with reviewers noting that the platform is easy to use. Many customers express satisfaction with the quick response times and the ability of the support team to resolve problems rapidly. Reviewers also appreciate the staff's knowledge and willingness to help, even with complex issues such as modpack setup and server configuration.

Based on these reviews

Rated 5 out of 5 stars

Bisect has some of the greatest support team members I've ever encountered. Had an issue with the game crashing before I could even load in, and Santa, Madi, and Ehryn all were very helpful and worked... See more

Company replied

Rated 5 out of 5 stars

Both James H. And Clay worked diligently and quickly to help me figure out where charges were coming from. Very professional and kind people working in customer support. Along with that while having a... See more

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Rated 5 out of 5 stars

just ordered a Minecraft server from and ran into some trouble with payment and uploading my custom modpack. Thankfully their support team James H helped me out and had everything sorted within 10 min... See more

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Rated 5 out of 5 stars

This Person named Jacqueline is amazing, helped me instantly when i couldn't figure something out on my own. Never seen better Support anywhere else and you guys have a lot to do... Jacqueline is very... See more

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Rated 5 out of 5 stars

Purchased the server, up within minutes, very straight forward and user friendly setup. had 1 mod not working, asked support for help, within a minute Jake from their Bisects team had helped out and... See more

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Rated 5 out of 5 stars

The customer service is top notch! Had an issue with a friend not loading into a minecraft server correctly. Spent a good couple hours talking with customer service, going over and trying like 5... See more

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Rated 5 out of 5 stars
Verified

Great budget plans for seamless gameplay! Basically, it was easy to set up, the website and server control panel was very organized if I needed to change anything about the server, and I found their... See more

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Rated 5 out of 5 stars

Amazing customer service. I am not the most knowledgeable when it comes to server hosting, and when they did not offer a server on their pre-made server list, a ticket was opened, processed, and compl... See more

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Rated 5 out of 5 stars

I had a ton of mods on my server and I tried to figure it out all by myself, although had some troubles so I contacted support. I was directed to a real person within a minute. ✨Ashley L, one of their... See more

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Rated 5 out of 5 stars

Finally a server hosting service that actually cares about thee customer and doesn't assume they messed up first (even though, admittedly this time I f***ed up entirely). They were quick to act and at... See more

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Rated 5 out of 5 stars

Corbin helped me a ton figuring out why my server was having this issue. Over an hour of troubleshooting with different solutions and he didn't stop helping once, eventually he found a server config s... See more

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Rated 5 out of 5 stars

I was setting up a Bedrock and Java server and had no idea where to start but Corbin stuck through it with me as I was trying to test it on my Xbox. Microsoft really likes to make people suffer t... See more

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Rated 5 out of 5 stars

They have the usual ai helper but it’s quick to get a human for support and the wonderful human I got was Jacqueline. She helped me with everything I could’ve asked for and even sent me an email with... See more

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Rated 5 out of 5 stars

Absolutely Incredible Customer Support Easy to use UI and system for the servers, once i hit a roadblock I got a fast response from the team and they helped me day and night literally. They got the... See more

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Rated 5 out of 5 stars

Agent Ashley Super helpful and Patient. I accidently closed tab and didn't realize for an hour. Opened back up and resumed support chat as if no time had passed super professional and helpful and mana... See more

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Rated 5 out of 5 stars

I had an excellent experience with Bisect Hosting’s customer support thanks to Paige W. From the moment I reached out, Paige was professional, patient, and extremely helpful. They quickly understood... See more

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Rated 4 out of 5 stars
Verified

The server works very well, and is easy to manage thanks to the interface. Because i'm currently in France I experience many connection problems, and i keep paying without, sometimes, being able to co... See more

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Rated 5 out of 5 stars
Verified

I've contacted support twice during my time using BisectHosting, both times i got a response in less than 5 minutes, the support was clear, helpful and friendly. Besides that the platform itself work... See more

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Rated 5 out of 5 stars

Had an issue and this supporter name Kitt helped me out. Very nice and continued along with my jokes. Best service I have ever experienced, while also solving my issue and explaining to me the problem... See more

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Rated 5 out of 5 stars

The support is the most efficient I've seen anywhere. I have contacted them on multiple occasions and gotten a lightning fast response every time. I stood in que for a supermarket and my problem was s... See more

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Rated 5 out of 5 stars

It was a great performance server that had excellent value too. After forgetting to cancel, Shauna from support helped to refund my payment. Shame friends are picky, but fun while it lasted.

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Rated 5 out of 5 stars

I had been trying to fix an issue myself for about 2 days with no progress. But after reaching out to customer support, Jacqueline fixed the issue in no time. The response time was also really good. P... See more

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Rated 5 out of 5 stars
Verified

First the response was very quick on my issue normally the wait time experience for me is about an hour or so with other hosting sights. I was contacted about 5 minutes after summited my ticket the ag... See more

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Rated 5 out of 5 stars
Verified

Had a small problem of not finding where to change a .net setting from version 8 to 7, it took approximately 40 seconds from my inquiry to support to it was fixed. Stable server and excellent controls... See more

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Rated 5 out of 5 stars

Quickest support I’ve ever received! They responded within minutes! Josh W helped me out with my issue in maybe about 10 minutes. I’ve not had an issue with my server at all which is a great thing and... See more

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Rated 4 out of 5 stars

Technical Support has always been fab - especially Dals, who talked me through an idiots guide! Control panel is nice and sleek and easy to use. Always a pleasure

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Rated 5 out of 5 stars

Super quick, easy, and a learning experience! Caleb helped me with my issues almost immediately, and helped me to understand everything that had gone wrong. Taught me how to avoid these problems for t... See more

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Rated 5 out of 5 stars

Great support team, always delivering when a problem comes up. This time, Ehryn came to help out and did a great job fixing an issue I've been having all day. Got it done quick. W support!

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Rated 5 out of 5 stars

Had a crazy encounter with multiple issues, but Kitt and Skylar were able to help me out and we got it all sorted even with how weird and unique some of our issues were

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Rated 5 out of 5 stars

Kyle, helped me out because I was having trouble with the simple voice chat mod, and he did so well! I really appreciate the professionalism and amazing helpfulness Bisect support always gives me.

Company replied

Rated 5 out of 5 stars

I had the absolute best experience with Jacqueline from BisectHosting. They went above and beyond helping me set up a large custom modpack on my server. From the moment they introduced themself, t... See more

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Rated 5 out of 5 stars

we were using another host to host our server and they corrupted our file and gave little-to-no care for our data loss or provide any resolution. we used bisect before for minecraft but decided to try... See more

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Rated 5 out of 5 stars

JESS IS ACTUALLY AWESOME. Helped out a ton and was a genuine joy to have help even if not everything went right first try. They did absolutely incredible and is one of the politest people and most e... See more

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Rated 5 out of 5 stars

Insanely quick customer service, had an issue with an expired service and they had support really early and had it back up and running within a few hours. Would highly recommend this service!

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Rated 5 out of 5 stars

I messed Up with updating my Minecraft Server and was very Happy thats i imidiately Got Help from the Support thats could load the Backup. Very fast and competent Service. Nothing to critique

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Rated 5 out of 5 stars

Love the service these guys provide! I've been using them for various purposes for years and I've been extremely pleased. I had just a small issue and Jacqueline immediately got me all fixed up

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Rated 5 out of 5 stars

Shauna helped me get my server fixed and able to be connected to, very easy to understand her instructions and she was very patient with me which was amazing! big up Shauna

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Rated 5 out of 5 stars

ive rented multiple servers from bisect and have never been disappointed. any issues i have encountered have been quickly solved with help from the customer support team.

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Rated 5 out of 5 stars

Some of the best and quickest response times that i've ever received during a websites online support system. Ehryn was extremely helpful in assisting me with my issues.

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Rated 5 out of 5 stars
Verified

Really good performance, been using for a medium sized modpack and have had zero lag or performance issues so far. Support is also decent

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Rated 5 out of 5 stars

Jacqueline helped me fix an issue with a player on my server and even gave me tips to fix it if it becomes a more frequent problem

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Rated 5 out of 5 stars

I'm not good at this stuff and Jacqueline was a HUGE help getting my server going. Can't say enough good things about bisect and it's helpers!

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Rated 5 out of 5 stars

One of the best Support Staff I have ever experienced! Fast, Efficient, Friendly and Humorous. We need more support staff like this in the world.... no I mean really need!

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Rated 5 out of 5 stars

Spent hours trying to set up a modpack but could not figure it out. Aaron from the support team got it diagnosed and fixed within 10 minutes!

Company replied

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Company details

  1. Gaming service Provider
  2. Web Hosting Company

About BisectHosting

Written by the company

Logo

Our goal is to provide unrivaled Minecraft hosting experience with fantastic support and features, all for an affordable price. Being past (and current) server owners, we understand how imperative it is to have server support that is quick and reliable, and that is precisely what you will experience with us at BisectHosting.

Whether you’re new to server hosting or an expert, you will feel like at home with BisectHosting. Our helpful staff work around the clock to provide you with the most reliable servers and support available

Check out our hosting services:

Minecraft server hosting Gaming server hosting Dedicated server hosting VPS hosting

Contact info

4.8

Excellent

TrustScore 5 out of 5

22K reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars

Rebekah is the GOAT

My girl Rebekah was very quick and helpful with it, she got me everything I needed, was fun to talk to and helped me solve my Issues very easily!

October 10, 2025
Unprompted review
Rated 1 out of 5 stars
Verified

1234

Myself and my gf got a server to play our modded Minecraft but most of the time it just kicks her out the server. Will not be resubscribibg at this price, waste of my effing money

October 6, 2025
Rated 5 out of 5 stars

I love you James H

I love the server hosting, its seamless and easy to manage, even if you don't know a whole lot. I had to contact support at one point and James H helped me massively, I heard through the grapevine that James H is a philanthropist and donates half his wages to orphans. What a lovely guy!

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

never using anything else!!

I've been using bisecthosting for years, it's the only server hosting site I'll use. It's so easy and simple, and the support staff are amazing, always go above and beyond (thank you so much to Vain and Harry, who both did so much for me!!). The prices are also 100% unbeatable. Whenever my friends and I want to start a new server it's my go to, I'll never use anything else.

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Server Support

I had multiple questions about my server and many difficulties, and ✨Paige W, Support Representative✨ helped me soooo much. Immediate and quick support, knew exactly what the problem was immediately, and knew how to help, all while being extremely polite.

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Timmy was a great help!

Timmy was a great help! He was very useful and nice in assisting me with my server issue. He was very quick to respond and very welcoming in it.

October 9, 2025
Unprompted review

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