Banner for BisectHosting

BisectHosting Reviews 22,628

TrustScore 5 out of 5

4.8

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the exceptional support team and their ability to quickly resolve issues. Consumers appreciate the staff's friendliness, patience, and expertise in guiding them through troubleshooting steps. Many reviewers specifically mention the fast response times and efficient solutions provided by the support team. People express satisfaction with the user-friendly interface and the ease of managing their servers. Reviewers also value the team's willingness to go the extra mile, offering personalized assistance and even teaching them how to resolve issues independently. The positive sentiment extends to various aspects of the service, solidifying the company's reputation for excellent customer care and technical proficiency.

Based on these reviews

Rated 5 out of 5 stars

I can't describe how much a difference bisect made when i switched over. holy moly! It's such a nicer experience to manage my server and things are put in places that actually make sense. I would love... See more

Company replied

Rated 5 out of 5 stars

Jacqueline helped me find my way through the fog of war (aka accessing my account because I had completely data dumbed any possibe detail I coulve ever entered in regards to it). Swiftly slaying any p... See more

Company replied

Rated 5 out of 5 stars

Ryan from Bisect Hosting support was absolutely amazing! I was having trouble with one of my players constantly disconnecting because of high ping, and he went above and beyond to help. He found the e... See more

Company replied

Rated 5 out of 5 stars

Great service. No problems at all. No lagging. No server shut downs. The best of this hosting service is its support crew, especially Jacqueline. She was really kind and sweet and resolve my issues re... See more

Company replied

Rated 5 out of 5 stars

I've been using bisecthosting for years, it's the only server hosting site I'll use. It's so easy and simple, and the support staff are amazing, always go above and beyond (thank you so much to Vain a... See more

Company replied

Rated 5 out of 5 stars

The support from these guys has always been great, even when I break servers by putting in way too many mods. >..> They are always really helpful in getting things back online and working. Ive been us... See more

Company replied

Rated 5 out of 5 stars
Verified

Server runs great, easy to use. I had some connection problems but it's because I have starlink. Anyway I contacted y'all through the messenger chat and the person talking to me very patiently walked... See more

Company replied

Rated 5 out of 5 stars

I was having trouble trying to figure out my server issues and mod pack issues. Kyle was still extremely helpful and quick to respond with each question I had regardless of how miniscule they were. E... See more

Company replied

Rated 5 out of 5 stars

I was having many issues setting up a modpack that i had to manually install. However when asking for support Willow was able to help set it up in just a few minutes. Not only that, i tested it and... See more

Company replied

Rated 5 out of 5 stars

I have been using BisectHosting for a long time now and they by far have the best User Interfaces and even better customer service. They are able to mix professionalism and fun and are always quick to... See more

Company replied

Rated 5 out of 5 stars

Our Vintage Story world server crashed after I attempted (poorly apparently) to add an admin. I then attempted to restore a recent backup and the backup was corrupted. The support team assisted and... See more

Company replied

Rated 5 out of 5 stars

Jake was the best! I am still learning how to do everything, he made this experience super smooth and was very easy to work with! He went above and beyond and made sure everything was in working order... See more

Company replied

Rated 5 out of 5 stars

The customer service team is excellent. I've been playing Vintage Story lately and unfortunately its an amazing game that is extremely buggy with multiplayer and how it backs up and saves itself. Bise... See more

Company replied

Rated 5 out of 5 stars

Bisect has some of the greatest support team members I've ever encountered. Had an issue with the game crashing before I could even load in, and Santa, Madi, and Ehryn all were very helpful and worked... See more

Company replied

Rated 5 out of 5 stars

I had issues setting up the PlasmoVoice mod. However, thanks to Shauna from the support team, i was able to resolve the issue in no time at all. I'm genuinely thankful for her help, as now i can reope... See more

Company replied

Rated 5 out of 5 stars

Both Ehryn and Dals helped me navigate one of my friend's Minecraft Servers and worked with extremely fast timing! I enjoyed talking to them even if it was simply to fix the server but it really did m... See more

Company replied

Rated 3 out of 5 stars

Big thanks to Shauna from support — she honestly saved me a ton of time. I had a server issues and she stuck with it until everything was working again. Super chill, quick to respond, and actually k... See more

Company replied

Rated 5 out of 5 stars

Saviors of the Server. My girlfriend and I have been using essentials to play some modpacks and we finally stuck to one. I wanted to upload my world over to the server but had a handful of issues, I... See more

Company replied

Rated 5 out of 5 stars

I Had trouble adding mods to the server and tried to figure out myself to point i gave up and was about to refund but then this sweet lady madelyn helped me in less than 30 minutes what took me 2 days... See more

Company replied

Rated 5 out of 5 stars

i love the simplicity and ease of use they provide for starting and playing servers. the support team has helped me with any problem i have had and were very nice and understanding while helping.

Company replied

Rated 5 out of 5 stars

Had a few issues with the server I contacted support easily and was given help from Kitt who was very quick with each solution and helped me with my problems whilst being quite friendly.

Company replied

Rated 5 out of 5 stars

The support team was quick to assess my problem. After only a DAY they solved my problem and communicated excellently. Josh W was the one who helped me in particular; he recovered my Minecraft server... See more

Company replied

Rated 5 out of 5 stars

My goat Terrance sat on the other line working for over half an hour on my issue and was able to get it all figured out when I was completely stuck. It would of been cheaper to get a specific server f... See more

Company replied

Rated 5 out of 5 stars

I needed help to install a mod that would not work but with some magic of a guy named Corbin he made it work and i can play with my friends now i would 100% recommended BisectHosting its cheep and... See more

Company replied

Rated 5 out of 5 stars

With the help of Aaron, Stanley and the Shauna, (I was rather slow to respond so multiple shifts handled my ticket) my needs and issues were resolved without incident. Honestly can't say I've encounte... See more

Company replied

Rated 5 out of 5 stars

I spent an entire day trying to fix my server. My world was getting corrupted when I uploaded it. With the help of Rebekah and 🐇Willow I was able to fix the world! Willow cleverly suggested using SF... See more

Company replied

Rated 5 out of 5 stars

First of all the Biscet Hosting Panel webside is easy to manage but sometimes hard to navigate if you want to make custom modpacks.The Customer Service is amzing Corbin and Kyle really helped me to se... See more

Company replied

Rated 5 out of 5 stars
Verified

The server works great! First ever server I bought and it went beyond my expectations. I used it to play MC Eternal 2, would recommend. Overall, I made a great choice choosing BisectHosting!

Company replied

Rated 5 out of 5 stars

Santa was very very helpful, patient, and kind with assisting me with plug-in and world issues. I really appreciated their help especially in a crisis! Thank you so much again Santa, keep doing what y... See more

Company replied

Rated 5 out of 5 stars

Lewis Went Above and Beyond! I honestly don’t even know where to start — Lewis was an absolute lifesaver. I came to him completely stressed out, unsure how to fix the problem I was facing, and... See more

Company replied

Rated 5 out of 5 stars

Good Terraria server with a good panel UI. When I forgot to cancel the server and got billed needlessly, quickly got helped by the legend Josh W, and received a refund. Perfect!

Company replied

Rated 5 out of 5 stars

Kitt and Jakob provided speedy, effective service all while making me feel understood. Definitely a big reason I love using this host.

Company replied

Rated 5 out of 5 stars

Had Santa as my helper. Person was great with the advice to the best of their abilities. highly recommend asking for advice from these guys with server related things.

Company replied

Rated 5 out of 5 stars

Customer service is always so fast with this company, they've always gotten back promptly and been efficient and concise when troubleshooting. Special shout out to Vain for being so helpful.

Company replied

Rated 5 out of 5 stars

The support team helped me get a custom modpack to work pretty fast and without any issues, if you have any problem be sure to contact them

Company replied

Rated 5 out of 5 stars

My Support was named Vain , and helped me out in evry aspect you could possibly think of , was very nice and understandable and even had a good humor .

Company replied

Rated 5 out of 5 stars
Verified

server worked great so much better the any other server hosted i have used thank you so much for the great time I will be making so many more servers using bisect

Company replied

Rated 5 out of 5 stars

My girl Rebekah was very quick and helpful with it, she got me everything I needed, was fun to talk to and helped me solve my Issues very easily!

Company replied

Rated 5 out of 5 stars

Always when ive had trouble with my server the support team has answered almost instantly and gets the problem fixed really quickly!

Company replied

Rated 5 out of 5 stars

very good Jacqueline SAVED my minecraft world and then carried me out of a burning building, 10/10 give her a gold star NOW

Company replied

Rated 5 out of 5 stars

The Technical Support Help was very patient with me and alongside that dealt with all my issues swiftly while constantly updating me on what was going on and where they were at.

Company replied

Rated 5 out of 5 stars

+ Always professional and comfortable Panel + Quick response from Support + Reasonably accommodating + Keeps Java up to date + Are willing to tweak for custom solutions for specific needs and setu... See more

Company replied

Rated 5 out of 5 stars

I had multiple questions about my server and many difficulties, and ✨Paige W, Support Representative✨ helped me soooo much. Immediate and quick support, knew exactly what the problem was immediately,... See more

Company replied

Rated 5 out of 5 stars
Verified

Perfect for hosting with friends! Every mod imaginable and no connection issues whatsoever. Best hosting I have used!

Company replied

We perform checks on reviews


Company details

  1. Gaming service Provider
  2. Web Hosting Company

About BisectHosting

Written by the company

Logo

Our goal is to provide unrivaled Minecraft hosting experience with fantastic support and features, all for an affordable price. Being past (and current) server owners, we understand how imperative it is to have server support that is quick and reliable, and that is precisely what you will experience with us at BisectHosting.

Whether you’re new to server hosting or an expert, you will feel like at home with BisectHosting. Our helpful staff work around the clock to provide you with the most reliable servers and support available

Check out our hosting services:

Minecraft server hosting Gaming server hosting Dedicated server hosting VPS hosting

Contact info

4.8

Excellent

TrustScore 5 out of 5

23K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars

🌻Shauna🌻was very helpful and kind to…

🌻Shauna🌻was very helpful and kind to install my own modpack on the server and answered all my questions to the problems I was having with the server!

October 14, 2025
Unprompted review
BisectHosting logo

Reply from BisectHosting

Hey Dominik

Shauna will be so happy to see this! She’s got a real knack for helping folks get their modpacks up and running smoothly, and it sounds like she hit the mark again. We’re thrilled she made things easy for you and appreciate you taking the time to share it.

Rated 5 out of 5 stars

Ian, Terrence, and Santa saved my world

While updating my modpack i must've messed something up and lost my world support was fast to act not long after i have everything back.

October 14, 2025
Unprompted review
BisectHosting logo

Reply from BisectHosting

Hi Andrew

That sounds like quite the adventure! Ian, Terrence, and Santa will be so happy to know they helped bring your world back from the brink. They take pride in swooping in when things go sideways, and it’s great to hear they got you sorted fast. Thanks for sharing your story with us!

Rated 5 out of 5 stars

probably the best bang for your buck hosting service

User friendly UI, support replies very fast and and is pretty helpful.

October 14, 2025
Unprompted review
BisectHosting logo

Reply from BisectHosting

Hey kutalp

That’s awesome to hear! We’re all about making things easy, fast, and worth every penny, so your feedback really hits the spot. Thanks for taking the time to share and for being part of the ride.

Rated 5 out of 5 stars

extremely fast and friendly support

extremely fast and friendly support, managed to solve two problems in like 10 minutes total.

many thanks to Santa and Jake from the support team

October 14, 2025
Unprompted review
BisectHosting logo

Reply from BisectHosting

Hey V T,

Santa and Jake are going to be grinning from ear to ear when they see this. Ten minutes flat? That’s their kind of challenge! We’re so glad they could sort everything out quickly and make the process an easy one for you. Thanks a ton for sharing this and for brightening our day.

Rated 5 out of 5 stars

Bisects support is unrivaled!

Had help from Lewis and they were very attentive, quick, and clear. Biscet's support is unrivaled!

October 14, 2025
Unprompted review
BisectHosting logo

Reply from BisectHosting

Howdy Nik

Lewis will be thrilled to hear this! We’re lucky to have them on the team and even luckier to have awesome folks like you who take the time to share such kind words. Thanks for making our day and we’ll keep working hard to stay unrivaled.

Rated 5 out of 5 stars

James was helpful!

Customer service is prompt and that is rare these days, thank you to James for supporting through the cancellation only due to it being too expensive for my small group at this time.

There are plenty of options and different types of servers to choose from too.

October 14, 2025
Unprompted review
BisectHosting logo

Reply from BisectHosting

Hi Kimmy,

Thanks so much for sharing that! James will be happy to know his help made things easier for you. He’s great at taking care of folks with patience and understanding. We totally get that sometimes timing and budget play a role, and we’ll be here if you decide to come back in the future!

Rated 5 out of 5 stars
Verified

Easy to set up and reliable

Easy to set up and reliable

October 12, 2025
BisectHosting logo

Reply from BisectHosting

Hey Adam,

That’s great to hear! We’re glad the setup was simple and everything’s been running reliably for you. Thanks for taking the time to share your experience!

Rated 5 out of 5 stars

amazing support

I won't even lie, I was not tempted to use Biscet hosting at first, but this website is amazing for hosting, not only the multiple locations and good server, but even the customer support is very fast, professional, and friendly. Shout out to Vain, he was really helpful and friendly really recommend this website

October 14, 2025
Unprompted review
BisectHosting logo

Reply from BisectHosting

Hey Shadi,

So glad you gave us a shot and ended up loving the experience! Vain will be really happy to hear your shout out. He’s great at keeping things friendly while getting everything sorted fast. Thanks for the kind words and the recommendation, we really appreciate it!

Rated 4 out of 5 stars
Verified

Server works good and is very easy to…

Server works good and is very easy to setup

October 12, 2025
BisectHosting logo

Reply from BisectHosting

Hi Tiago,

Glad to hear everything’s running smoothly! It’s great that you found the setup easy too. Thanks for sharing your experience and for choosing us to host your server!

Rated 5 out of 5 stars

Great servers and fantastic support

Great servers and incredibly good support. Shout out to Ehryn for the fast and great support!

October 14, 2025
Unprompted review
BisectHosting logo

Reply from BisectHosting

Hey AHuskywolf,

That’s fantastic to hear! We’re so glad you’re enjoying the servers and the support. Ehryn will be grinning ear to ear when they see your shout out. They really love helping folks out. Thanks for taking the time to share such kind words!

Rated 5 out of 5 stars

Elite level customer service

Both Josh W and Willow are very articulate, kind, and patient individuals. I was fully prepared to cancel my subscription and quit due to constant freezing and crashing. Josh W helped me work through a plethora of issues that were affecting my server, offering many solutions and workarounds, whilst doing a lot of heavy lifting server side himself. Thankfully he managed to completely solve my issue. Willow assisted me in ensuring my backup was being created, giving me peace of mind. Very impressed with the support team, I will be recommending this service to my other friends at uni who were looking to start their own server. Cheers!

October 14, 2025
Unprompted review
BisectHosting logo

Reply from BisectHosting

Hi Mike,

Really appreciate you sharing that! Josh W and Willow will be so glad to know their teamwork turned things around for you. They both put a lot of care into making sure everything runs smoothly, and it’s great to hear that came through. Thanks for the recommendation and for giving us the chance to help get your server back on track!

Rated 5 out of 5 stars

Best hosting server WAOOO

Great service! Josh was really cool and helped me to transfer my server! 5 stars service <3

October 13, 2025
Unprompted review
BisectHosting logo

Reply from BisectHosting

Hey AZtralMx,

That’s awesome to hear! Josh will be pumped to know his help made your server transfer a breeze. He’s always cool under pressure and happy to lend a hand. Thanks for the five stars and the kind words!

Rated 5 out of 5 stars

11/10 Service and Support

The services are amazing, Their server control panel makes it so easy to work with your server, Never been more then 5 mins from the time I contact support to them already responding and working on the problem, and they are extremely good and knowledgeable at fixing issues when they happen, most recently Skylar and ✨Ashley L✨ helped me and their service was top tier. I have had servers across multiple games with multiple different providers and none of them come close to the level of Bisect, they are leaps and bounds better then any other provider I have had servers with and will for sure be staying with them for the foreseeable future

October 12, 2025
Unprompted review
BisectHosting logo

Reply from BisectHosting

Howdy James,

Wow, what an incredible review! We’re so happy to hear you’ve had such a great experience with our servers and support team. Skyler and Ashley L will be thrilled to know their help made such a strong impression. They both take pride in making things smooth and stress free. Thanks for sticking with us and for the awesome feedback, it really means a lot!

Rated 5 out of 5 stars

Above & Beyond

Quick, friendly, most importantly went above and beyond to fullfill my request. Absolutely amazing.

October 13, 2025
Unprompted review
BisectHosting logo

Reply from BisectHosting

Hey Kota,

That’s awesome to hear! We’re really glad the team could go above and beyond for you. Quick and friendly is what we aim for, so it’s great to know it hit the mark. Thanks for the kind words and for taking the time to share your experience!

Rated 5 out of 5 stars

Shauna the goat

Great servers and great help! They helped me setup a fabric server for a version that had just come out, and Shauna was super nice and helpful. GOAT

October 13, 2025
Unprompted review
BisectHosting logo

Reply from BisectHosting

Hi Alex,

Love hearing that! Shauna will be so happy to know she earned GOAT status in your book. She’s fantastic at jumping in to help with new setups and making things simple. Thanks for the awesome shout out and for choosing us!

Rated 5 out of 5 stars
Verified

Easy to use interface

Easy to use interface, good speeds, no issues. First time using a hosting site and this was very easy.

October 9, 2025
BisectHosting logo

Reply from BisectHosting

Hey Samantha,

That’s great to hear! We’re so glad your first hosting experience went smoothly. It’s awesome that everything was easy to use and ran without a hitch. Thanks for giving us a try and sharing your experience!

Rated 5 out of 5 stars

Server issues

I had a server problem with loading into my world as the host. Although my friend was able to no problem, it was discovered to be ticking issue while I was chatting with support.
Willow was my support agent, and she was able to solve the issues for me quickly. She was overall very helpful and efficient with my time, as well she was helpful in guiding me on my side of things to do.
Thank you again Willow!

October 13, 2025
Unprompted review
BisectHosting logo

Reply from BisectHosting

Hi Boone,

Really glad to hear Willow was able to get your server sorted out so quickly. She’s awesome at pinpointing tricky issues and making the whole process feel easy. Thanks for sharing your experience and for the kind words, I know this will make her day!

Rated 5 out of 5 stars

Excellent customer service

Josh from customer service was instrumental in making sure I had an excellent positive experience with bisect hosting. Will be coming back!

October 13, 2025
Unprompted review
BisectHosting logo

Reply from BisectHosting

Hey Bennenator,

That’s fantastic to hear! Josh will be thrilled to know his help made your experience such a positive one. He’s always going the extra mile to make things smooth. We’ll be looking forward to having you back next time!

Rated 5 out of 5 stars

Expectional support & customer care.

October 13, 2025
Unprompted review
BisectHosting logo

Reply from BisectHosting

Hi Tingz,

Thanks a ton for sharing that! We’re really glad you had such a great experience with our support team. We put a lot of care into making sure every customer feels looked after, so it’s awesome to hear it shines through!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look