Joom Reviews 13,820

It does what it says, the products always comes eventually (sometimes tracking the package(s) is/are difficult to know when or where it is and with whom it is sensed and it depends what kind of produc... See more

The majority of purchases arrive early. The range of products available is extensive, often having "hack" style products. Clothing sizes can be tricky even when ordering 2 sizes larger than usual. H... See more

I got goods( wooden bar shelve) that do not match shop offering at all. It differs dramatically from what I have offered- another colour, poor wood quality, different rope, all looks so cheap. I was... See more

I use joom for at least 4 years. Now, compared to when I first found it, it has more branded goods. Has authentic skincare (and fakes of course but you can figure it out very easily, I bought a "Dossi... See more

I have been buying from joom practically from the start. They have excellent service , good quality , excellent prices .I highly recommend this platform.Happy shopping.

Bought 3 oppo chargers,all 3 delivered were fake .Fake logos low current etc. from 3rd person -not their fault Also 2 usb c charging cables were below specs. Prompt reply from customer care.Everythin... See more

First of all, Joom = choice ! Just check the number of ties on offer to convince yourself. Then, it's a good quality-price ratio. The Internet allows access to the same source as the intermediaries wh... See more

So, I placed an order, order is confirmed, payment received from then on I am certainly NOT IMPRESSED ! unable to " sign in " to Track delivery absolutely zero " help " from the Home Page left... See more

Joom has such a variety of products at excellent prices Very positive costumer care Feel confident shopping with Joom It is easy to shop on Joom site Also payment goes through very effic... See more

Products are reliable and of good quality. The platform also is reliable, trustworthy and deliveries are not too long. I personally got my last orders within less than two weeks and all my goods at a... See more

I like shopping a lot but I don't need to spend my time searching many streets any more. I just touch JOOM app and I can shop all ocer the world. The articles' descriptions make decisions to buy easy... See more

First time buyer from this shop. Products arrived much earlier than expected - and it's August - but most importantly, they are great products and packaging is very good indeed. Thank you, definitely... See more

Very good team of helpfulmpeople willing solve any issues, if customer is trustworthy and use facts. A bit of work needed for communication but products on website are okay, and Joom keep side of cust... See more

I ordered three 4 leaf clover bracelets one gold which was amazing quality and one white and gold it broke within seconds of wearing it , the chain was very weak and I brought the exact same one but i... See more

I received the shoes in a reasonable time. It took longer than it should to ship, but ok.. I did not expect it to come from china. The sizing was apparently different and even if I bought a size t... See more

I don't understand how this works because this is the second time have just been refunded for items which were wrong size or didn't turn up.Not complaining,customer service absolutely spot on .No prob... See more

I placed an order in early March and it finally arrived on the 19 May. There was nothing indicating that it would take months for the item to be delivered, or even to tell it was being posted from ov... See more

Joom excellent company never add any problems with them very good.excellent saves. Pretty fast delivery to say it comes from over seas ..I order purity often and never add a problem at all. There pric... See more

Joom support used to be brilliant. My latest experience shows that things are changing. I bought a pendant/locket as a gift which included a crystal, mounted in claws inside. When it came, not only... See more

The support was helpful and managed to restore the state of the database for my orders as well as process the complaint. It is weird though to make the database state dependent on app being installe... See more

Easy to order. Know your measurements and sizes for proper items. Buying without worry for wrong items as long as you pay attention to details. Affordable styles.

I ordered products in May 2025 (>250 euro in value) and paid in advance. I received a message that the products were sent the day after. No news since then (now August 2025), and I am unable to track... See more

Many interesting things and very Creative.I LOVE the complementos like purses,sunglasses and the most original jwelery I,ve never seen. Clothes and shoes are too risky to buy online, but I,m very H... See more

Good honest and fast d'élevery for other world bout du monde @ chine > France notvtoo long maybe 10 days abd its my territorial transport is so long in french Résumé good qualité/price

On my email it says my order (6JL2PJEV) has been delivered, but i dont know where. I accidentally provided the wrong phone number when ordering. How can i change this? My phone number is +47 95402... See more

The shipping once took very long but it still came before I could get a refund! I think it's a good app but still be careful. Some things aren't very good quality, but from the albums I bought they w... See more

I ordered a new born infant pillow anti-heading pillow multi-function available on the 22/07/2025. It have been over 7 days and I stop haven’t received the product. Order number is LN4J63NJ

Everything is pretty cheap and still kinda of quality, depends on the seller. I buy usually from the *trusted sellers* category. If something was wrong, they refunded me within minutes. Great customer... See more

I had an issue with an item so I contacted customer services. Within the hour I had received a response, a refund was authorised within 48 hours, and 24 hours later it was in my bank account. I will c... See more

From order to delivery time ........way too long and the cushions I ordered - 2 ok and 2 really rubbish. Would not recommend them!

The Platform has a very good customer friendly Support. They answer quickly and solved the Problems. Thank you

Nice prices, if something happens with quality, sellers make return of funds, whole or some part

Always has latest products and the best prices. Never have any problems with returns and or a refund. Very easy to navigate.

I buy all my kpop cd's and merch on Joom. It's way cheaper than buying it in the UK. It takes a few weeks to reach here but I don't mind. The customer service is very good too.

You are very reactive in your responses and I like this

I must say i got the most friendly help suport. I become very quiqkly my answer to my problems.Thank you Joom!

The package arrived in just a few days!! Extremely fast. It's just what i need

Products are described properly and accurately. The products are priced reasonably and the quality is good. The only problem I see is the shipping/delivery time. I understand that most products come f... See more

I'm 95 present satisfied with the items I have bought. That's no less than I would give any other store I visit in person.jewelry is number 1 fake merchandise sold not just here but on eBay and others... See more

I love joom, I ordered several items already and there was only one instance where I did not receive an item.However, I was refunded (which I didn't think would happen). It has been a great experience... See more

Sample prices of registered shipments. Only registered shipment guarantees the arrival of the goods. Never choose cheap packages without registration. Your purchase may not arrive. The final pri... See more

UNABLE TO get back on the web site after ordering something, keep getting message 'Oops! Something went wrong. TypeError Unable to get property 'loadImmediately' of undefined or null reference... See more

I have orders maybe 10 items from Joom. Mostly clothes and jewelry. Only one item didn’t match the description. One thing to pay attention to are the measurements for the clothing. They run smaller th... See more

Ive been ordering from joom for over a year yes it can take a few weeks to arrive but it is free shipping. If it dosent arrive i get a full refund, some stuff is a bit cheap and tacky just watch what... See more

My experience with Joom is in general positive. I never ordered new tech things, or battery charged stuff, or anything more expensive than 30 euros; however, whatever I ordered (shoes, gimmicks, hairs... See more

My experience so far is as yet not received anything. Goods taken about month to arrive it's ridiculous. So at present can't comment on quality. But fed up with waiting especially in this day n age... See more

Getting invoice from the seller took a long time, yet finally was received. I understand this delay was from the seller, not Joom- their customer support helped solve the issue. The product itself... See more