Just Eat Reviews 2,167

Just deleted the app. Groceries unless on offer are sometimes upto £5 more than inshore.last straw 4 me my £45 of Groceries I ordered only a pack of water turned up 2hrs later delivery driver asked fo... See more

My recent order was never delivered to my door, despite living in a secure building where access requires a call or PIN. The courier didn’t call, didn’t use the intercom, didn’t request the PIN, and... See more

Driver went to 4 other stops before me, 1.5 hours to deliver STONE COLD food. Tip the driver Option was hillarious. BRING BACK HUNGRY HOUSE.

It’s a mafia for the turist …yesterday they robed 40£ for my order and it has never arrived at destination. It was my gf birthday and we wanted to have dinner in the hotel room, well the order has nev... See more

I love so many things about The Netherlands and the Dutch people. However, customer service and personal responsibility are very low as compared to most. Every company Just-Eat and Just-Takaway, as th... See more

Missing cheese burger . 5 chicken nuggets instead of 6 Ordered grilled chicken salad , got breaded with no tomato or cucumber . No cheese on the other cheeseburger. Don't you think I would have... See more

When I leave a good review, it shows up no problem. When I have a bad experience, contact them or/and leave an honest bad review for the takeaway, just eat hide it. This has happened a few times and i... See more

I am not surprised at all by Just Eat's low rating. They lack empathy for their customers and have scripted humans who generate the same response repeatedly (they might as well be bots, as there i... See more

Almost all of my local restaurants' review scores have gone way up, from 3* to over 4* It's obvious they're using fake reviews. I've tried to report this before but have been ignored by just eat. Thes... See more

This company are useless. Ordered meal and not delivered. On applying for a refund are refusing even though I actually went to the store I ordered from to complain after 2hrs waiting. Apparently exc... See more

I have used just eat for many years but as of late it has became a must that items where missing from almost every order , not just that but the ever increasing delivery time as far as 3 and a half ho... See more

I don't think it's possible to sum up how bad justeat is. Orders delivered to wrong locations Horrific customer service Offers never work Ants in the bag the food was delivered in Of all the... See more

Just eat as a company, well what can I say, I hope they go out of business. Ordered a kfc for my birthday, food arrived a little cold, missing large popcorn chicken (£8 as an extra, which... See more

😡🤬👺👹Financial frauds company 😡🤬👺👹 Needs to be investigated with financial fraud. These guys gone too big and other complaints says it all. I argue people to come forward and make a case ag... See more

I felt guilty for giving a 1-star, but after seeing that about 89% of the written feedback is with 1 star. So, I don't feel that bad. This is not just a single experience, but over a long list of repe... See more

Just did an order from Sainsburys, Calcot Reading. Was surprised to see “your order has been delivered” when it 100% clearly wasn’t delivered. Will never use these again.

Absolutely appalling company. This is the 4th or 5th time JustEat has failed to deliver parts of our order, and yet again, they’ve flat-out refused to refund us for food that never arrived. This t... See more

How is this company allowed to exist? Conmen! I ordered a MacDonald’s delivery The driver arrived spoke broken English and was rude demanding a 4 digit code number form the APP, I sa... See more

So i got a delivery for me and kids lunch £20 . Said it would be 20 mins and came 2 hours late and was stone cold. Put in bin. Asked for ful refund but was informed that they have refunded £3.96 wh... See more

Please, anybody read these reviews? Delete the Just Eat app. It is becoming another joke. The partners are disgraceful and how they deal with you. They have no idea on what orders they’re putting toge... See more

My order got lost and wasn't delivered, but the website says it was delivered! It was embarrassing! I won't be ordering again because of the terrible service

Horrible company. Constant missing or wrong items. Horrific customer service. Stores that have 2 to 3 star reviews with the same complaints from customers that they received wrong or missing items but... See more

My order wasn’t delivered but was marked as delivered. I haven’t got my refund as well. Horrible experience.

Ordered on the Just Eat app always had mixed experiences until this day, ordered for my very disabled uncle who cannot leave the house due to him being paralysed, he has not mcdonald’s in over 30 year... See more

Ordered food for 7.30 delivery which never arrived. And tried in the night to contact both just eat and the takeaway but got no response. Had to drive to takeaway and at 9pm we finally got our food wh... See more

I don't usually do this but inhave had enough of Just Eat. The last twice i have ordered with them I have failed to receive my full order. This seems to be the norm for just eat now. Am not s... See more

Ordered two parmos from Mamas Pizzeria Middlesbrough. Both were overcooked and burnt. Inedible

No longer free delivery if you spend a certain amount. And higher "service charge" Greed.

I was about to make an order on the JustEat app, but am now reluctant because I discovered the Sainsburys 'Student Essentials' section on the app. I am very disappointed and disturbed by the selection... See more

Tried to order online gift vouchers twice, received an error message twice, checked with my bank who confirmed that Just Eat have deducted the money for both transactions but I haven't received any em... See more

I am writing with a serious complaint regarding an extremely disappointing experience with a recent order placed through your platform. Last night, my wife ordered sushi from Sushi Now... See more

I would give zero stars if I could I ordered a takeaway they said it was delivered but it wasn’t when I asked for a refund from customer services they said the delivery driver had tried get in touch s... See more

I ordered food and coffee. It came on time but the food was covered with a coffee - all over the bag and food. I contacted customer service and they offered me a refund but it didn’t cover the amount... See more

The customer support is atrocious!! Deleted my account, the app and moved to solely using the services of its competitors. Having had my pizza arrive like it just left the washing machine I contacted... See more

If i could give 0 i would. Canceled a mistaken double order literally 2 min after it was made and got told it couldn't be canceled. Did not answer the phone ( you know i don't have it attached to my e... See more

Doesn't deliver items and then has no option for refund. Scam.

I received an incorrect item that I could not eat. I followed the in-app process, sent the photo they asked for, and expected a quick fix - instead I got templated replies and a final decision point... See more

Ridiculous service. For such a large scale service provider they are excellent scammers for taking your money and charging a service fee for a service they did not complete. Allowing restaurants to cr... See more

I purchased a gift card to be delivered by post and 2 weeks later the person still hjas not received it

They will not refund you for items or services you have not received, even when you have contacted the restaurant - and been told by the restaurant to contact Just Eat. Litigation me need to be opened... See more