SpaSeekers.com Reviews 13,946

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the straightforward booking process, highlighting the ease of navigation on the website and the helpfulness of the staff. Consumers appreciate the clarity of information provided and the speed of confirmations. Many reviewers specifically mention positive experiences with staff members, noting their politeness, knowledge, and willingness to assist with queries and booking adjustments. People also value the user-friendly website, comprehensive information, and competitive pricing. The ability to use vouchers, including Tesco vouchers, is seen as a significant advantage. The overall sentiment indicates that customers find the service reliable and efficient, making it their go-to choice for spa bookings.

Based on these reviews

Rated 4 out of 5 stars
Verified

Easy booking process, we booked online. My only suggestion would be to have more accurate photos for spa experiences and for there to be a better filter option (e.g. filter out places with a hot... See more

Company replied

Rated 4 out of 5 stars
Verified

it was a lovely afternoon and i loved the little ger which is a great idea. our massages were really great and we enjoyed the complimentary drink 4 stars instead of 5 as, being picky, squeaky doors... See more

Rated 4 out of 5 stars
Verified

Very quick booking process, plenty of detail provided. Competitive prices. Only complaint, can’t book treatment or meal times through spa seekers so you have to call spa.

Rated 4 out of 5 stars
Verified

The reset spa day is good value and I would do it again. The gym, pool and spa facilities are nice and it makes for a relaxing day. The Manor bar for lunch is pleasant and the food was lovely. My onl... See more

Rated 5 out of 5 stars
Verified

Really easy to book. Good communication from the spa and the whole day was just wonderful. The staff at the spa and health club were super friendly and helpful and really kind to me when I was there o... See more

Rated 5 out of 5 stars
Verified

Really easy to book in and pay and most things were stated. I did see in the confirmation email I will now have to go phone the spa myself to arrange treatment times which would be easier done online... See more

Rated 5 out of 5 stars
Verified

I found the website through the Blue Light App and was very happy with the prices that were offered. I also managed to forget to add the discount code and when i contacted them they were very quick to... See more

Rated 5 out of 5 stars
Verified

Both my friend and I visited Eden hall for the twilight experience last night and all I can say is "Wow" - it was beautiful. We treated ourselves for our birthday and it was just what we needed. A be... See more

Rated 5 out of 5 stars

I had cause to speak to customer service today at, Spa Seekers. I had had, ‘a day’ and after being told I couldn’t book the spa I wanted at a local spa direct, because I was using a Spa Seekers vo... See more

Rated 5 out of 5 stars
Verified

I booked for a full body massage for my birthday. I was given a warm welcome and was introduced to Elizabeth, a very experienced therapist. After the consultation she said I could have the fu... See more

Rated 5 out of 5 stars
Verified

Every attention to detail , a lovely last minute treat with a very pleasant sup rise. Fresh flowers, immaculately clean, patio area with blankets , pillow spray, attractive plastic water glasses, tidy... See more

Rated 5 out of 5 stars
Verified

I was advised to contact the team because the hotel we were a large party (6) and the wanted to go to was not showing availability for that many people. The Booking Advisor I dealt with was very helpf... See more

Company replied

Rated 5 out of 5 stars
Verified

Very easy to do and all the booking was done at the relevant hotel spa. Although the jacuzzi was out of action, had a enjoyable afternoon using the gym, pool, sauna and steam room followed by a treat... See more

Rated 5 out of 5 stars
Verified

Booking the spaday gift was easy peasy, all done very quickly and efficiently. How the spa day goes (in December) we shall find out but we will report back then. But so far very good with excellen... See more

Rated 3 out of 5 stars
Verified

Great location and venue, the Spa was adequate in the facilities offered. Had to wait at reception of the Spa for quiet a while before being attended to (the experience was the same when ringing to... See more

Rated 5 out of 5 stars
Verified

So easy to book great website lots of info AND GREAT PRICES 👍 my go to site when I feel like a night away or a pamper x Booked many times highly recommended

Rated 3 out of 5 stars
Verified

The entry to the facilities at the Hilton Spa were lovely. Inviting, warm and clean. The pool itself is well heated and it was very ambient. I would give that aspect 5 stars. However, the afternoon te... See more

Rated 5 out of 5 stars
Verified

I rang the helpline with a few queries, they were very well informed, nothing was to much trouble very polite. The cancellation cover is excellent for peace of mind, much better than hotels when booki... See more

Rated 5 out of 5 stars
Verified

Excellent choice of spa's to visit on the website. Good information about the different spa's, so easy to book as well. Very fast conformation afterwards, so, very happy 😃

Rated 5 out of 5 stars
Verified

Easy to use site with comprehensive information and price guide. Quick response once booked from Spa with follow up info, so would highly recommend.

Rated 5 out of 5 stars
Verified

Was given a spa voucher as a gift and went on your website to book a spa package. Very easy website to navigate and good pictures.

Rated 5 out of 5 stars
Verified

Easy to make the booking. Information on our chosen spa experience accessible and various options available to provide choice. Excellent value for money too.

Rated 5 out of 5 stars
Verified

I used my Tesco vouchers to book through spa seekers and it was a really easy process, Convert vouchers on Tesco club card page A code was sent then log on to spa seekers, book your desired spa and... See more

Rated 5 out of 5 stars
Verified

Spa seekers is so easy to navigate and they always have deals going for my fave spas. I’ve been using them ever since I started going to spas, I’ve recommended it to everyone I know who like things li... See more

Rated 5 out of 5 stars
Verified

Love SpaSeekers. Always use them when booking a Spa day. great website, easy to use and access the information. Live chat is excellent and they are able to answer any questions quickly and correctly.... See more

Company replied

Rated 5 out of 5 stars
Verified

Spa seekers is my go to for all my spa trips the deals are amazing and you can mostly trust the love availability as long as you book with plenty notice. They can always find you something else is the... See more

Rated 5 out of 5 stars
Verified

Easy to view options and book the type of spa day you want at the right location, great discounts and great service x

Rated 5 out of 5 stars
Verified

Katie was fantastic, talked me through everything, rang back when she said she would, just excellent, professional service. Thank you.

Rated 5 out of 5 stars
Verified

I originally planned a spa day last September but had to cancel last minute. I had insurance so was given a gift voucher for the full amount which was valid for 12 months. The whole process was very... See more

Rated 3 out of 5 stars
Verified

I thought Booking was going smoothly online until when I got confirmation all what I had selected ‘Arrival Time, Choice of Treatment’ were completely didn’t from what I selected. Was not impressed.

Rated 5 out of 5 stars
Verified

We had a wonderful stay via SpaSeekers using Tesco vouchers as a part payment. It was really easy to book and thanks to the Worsley Park we enjoyed a high quality experience.

Rated 4 out of 5 stars
Verified

Lovely lady doing the treatment Lovely lady front of house in restaurant Meet and greet lady in spa,not so friendly .nice lunch They need ti answer the phone on reception. Phoned 3 times le... See more

Rated 5 out of 5 stars

We had a spa day experience whilst on holiday in St Ives. The massage was incredible and the staff were all so polite and attentive. Would highly recommend.

Rated 5 out of 5 stars
Verified

Very easy to book with clear information about the spa package I was interested in. The only improvement during booking would be if there was information about extra treatments you could book

Rated 5 out of 5 stars
Verified

When I couldn’t find my reference code I rang the helpline and a young man called Harry helped me out, he was lovely and a credit to spaseekers.

Rated 5 out of 5 stars
Verified

Spoke to Rebecca about a group booking for 8 of us, and she was really helpful and got us booked up for what we wanted. All contact was done via email which I found great but gave me the option of cha... See more

Company replied

Rated 5 out of 5 stars
Verified

I ordered an e-voucher for our daughters birthday. It was delivered early on the day of her birthday. Excellent. Very impressed

Company replied

Rated 5 out of 5 stars
Verified

Great deal, easy process and complete booking which was easier than a voucher.

Rated 4 out of 5 stars
Verified

Operative very knowledgeable and helpful. Sorted the issue quickly and confirmed with email and phone call

Rated 5 out of 5 stars
Verified

Easy to use website, great offers, info sent through within 24 hours

Rated 5 out of 5 stars
Verified

It was really easy to book and was a great deal, the experience itself was lovely and relaxing too!

Rated 5 out of 5 stars
Verified

Quick reply via email when I encounter a payment error. Very simple and easy process with fantastic communication.

Rated 5 out of 5 stars
Verified

Wonderful service from Ali. Friendly, professional and explained everything thoroughly. Would definitely use the service again.

Rated 5 out of 5 stars
Verified

The luxury of the spa break Hotels. The choice of hotels and the very competitive pricing

Rated 5 out of 5 stars
Verified

Great service, and it was easy to use the voucher and book with the spa. Would use again, and would recommend :)

Rated 5 out of 5 stars
Verified

Easy to use website and found the perfect spa day at a very decent price. Very pleased

Rated 4 out of 5 stars
Verified

Great website that explained what you got for your money. easy to book

Rated 5 out of 5 stars

Superb service from Sheaelle and Harry Thank you so much to both Sheaelle and Harry for their help with my booking! I had issued my end but they both went out their way to help me resolve it at d... See more

Rated 5 out of 5 stars
Verified

Easy to use service, lots of useful information provided. I exchanged Tesco Clubcard points for a spa voucher and the process was simple. Looking forward to the spa day I’ve now booked!

Rated 5 out of 5 stars
Verified

The team were extremely helpful when I had to change the dates on my reservation, I will definitely be booking again

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Company details

  1. Skin Care Clinic
  2. Health Spa
  3. Spa
  4. Spa Resort

Written by the company

The leading central reservations & advice service for UK spas. Our easy to use website helps you to quickly find your perfect spa experience combined with our best price guarantee you can be confident of the BEST prices booking with us.

Find your indulgence with SpaSeekers

Written by the company

Best Price Guarantee on UK wide spa experiences
Choose from our nationwide selection of spa experiences including: Spa Day & Breaks, Deals & Gift Vouchers
Spa Gift Vouchers from just £25
Redeemable UK wide at around 500 locations
Award winning customer service
Free impartial advice & booking service
Specialists in group bookings
Book online or by phone
Instant gift vouchers from £25

Contact info

  • 4 Villiers Court, Copse Drive, Meriden Business Park, CV5 9RN, Coventry, United Kingdom

  • www.spaseekers.com

4.3

Excellent

TrustScore 4.5 out of 5

14K reviews

5-star
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1-star

Replied to 19% of negative reviews

Typically replies within 2 weeks


Rated 5 out of 5 stars
Verified

Blue Light Discount

I found the website through the Blue Light App and was very happy with the prices that were offered. I also managed to forget to add the discount code and when i contacted them they were very quick to help me process a refund for the difference.

7 October 2025
Rated 1 out of 5 stars
Verified

Terrible experience! DON’T USE OR TRUST!

Terrible experience!! I booked a spa package and, as the confirmation email from Spa Seekers stated, I called the spa to book in treatment times. I was then told that there wasn’t a booking under my name. Confused, I contacted Spa Seekers and told them what had happened, funnily enough 2 minutes after I sent Spa Seekers that email they emailed me (not a reply) as if I hadn’t sent an email already to say they’d contacted the hotel and there were no slots available. Well…that certainly seemed like a coincidence to me that I’d just sent an email saying I apparently had no booking (even though they took money out of my account) before they sent me that. It’s pretty obvious what happened: they hadn’t booked what they’d sold me and then tried to lie and cover it up when the hotel was fully booked. Then, hilariously, they tried to offer me something which I knew had the value of half of what I paid or a voucher. I made them send me a full refund due to their terrible service and lies. Also when I asked them to call me I could tell they were pretending they couldn’t hear me on the first phone call and when I called them out on this they called me again and funnily enough could hear! I’ve ended up booking direct with a spa but unfortunately I’ve now missed out on the spa I wanted and it’s all Spa Seekers fault!

1 October 2025
Rated 5 out of 5 stars
Verified

Wonderful service

Wonderful service from Ali. Friendly, professional and explained everything thoroughly.
Would definitely use the service again.

7 October 2025
Rated 5 out of 5 stars
Verified

Easy to use

Easy to use service, lots of useful information provided. I exchanged Tesco Clubcard points for a spa voucher and the process was simple. Looking forward to the spa day I’ve now booked!

3 October 2025
Rated 5 out of 5 stars
Verified

Spa day

Easy to view options and book the type of spa day you want at the right location, great discounts and great service x

6 October 2025

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