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Beoordeeld met 5 van de 5 sterren

I believe the product is of very good quality and easy to use. Doesn’t activate the pulsing UNLESS you firstly lather the under eye areas with a gel like product like Hyaluronic Acid 2% (a sticky hy... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The promptness of the customer support has been great, they always make sure my questions are answered right away. It’s been a little over two weeks since I received my device. I’ve been using it as i... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

If I could give it zero stars I would. Absolutely no improvement dispite prolonged use. Returning it is near impossible. Seems like a scam. Save your money

Beoordeeld met 5 van de 5 sterren

Botanique Paris eye care system has been a complete game changer. As a 50+ woman who is in top shape and generally average beauty, I was really affected by the bags developing under my eyes. BP change... Toon meer

Bedrijf heeft geantwoord

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Bedrijfsgegevens

  1. Gezondheids- en schoonheidsartikelen winkel

Geschreven door het bedrijf

Botanique Paris is an innovative beauty technology company specializing in at-home skincare. Our award winning device, RevitalEyes™ combines advanced light therapy with microcurrent technology. Founded with a mission to make professional-grade skincare treatments accessible and affordable, we've served over 300,000 customers worldwide through our direct-to-consumer platform at http://botaniqueparis.com/ and previously http://shopbotaniqueparis.com/.


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

954 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 95% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week


Beoordeeld met 1 van de 5 sterren

All is not what it seems!

I was looking to buy this but I’ve noticed the company only respond to positive reviews / which are mostly from so called customers who have just bought the product & saying how wonderful the packaging is - I mean why is that even a thing to say? I can only assume it’s a gadget that does nothing like it says & when you complain that it’s within the 90 days they say it’s 30 - has scam written all over it - be aware.

6 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Misleading return window,if i can only…

Misleading return window,if i can only give negative ratings i will,they said that they have a 120 day money back guarantee or you can able to return their product,when i emailed them its not even 90days that their device is damaged, not working at all they emailed me back,that i already missed the 30days return window,,so i was shocked that which is now the right time to return?they refused to replace the device, they keep on saying they value their customer,,so fake,,i already said and even beg them that the device was never became useful to me,,but they just simply saying it's the rules of 120-day window from the date of delivery,,but why they emailed me that I missed the 30day return window then?its a waste of money,,because i am the most regretful customer that encountered this kind of company that doesn't have any ideal or key how to really make a customer satisfied and delighted,,I am very disappointed and unhappy.

5 december 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

So far so good

So far so good! It’s a bit early yet to know how well it’s working but the products are easy to use and seem to be high quality. Time will tell!

2 december 2025
Review zonder uitnodiging
Logo Botanique Paris

Antwoord van Botanique Paris

Thanks for sharing your first impressions! We’re happy to hear it’s been easy to use and that the quality stands out. Hope you see great results soon!

Beoordeeld met 3 van de 5 sterren

Slow arrival and just started using the…

Slow arrival and just started using the product. I’ll leave another review if and when I see positive results.

2 december 2025
Review zonder uitnodiging
Logo Botanique Paris

Antwoord van Botanique Paris

Thanks for your patience! We’re glad it finally arrived and we’re keeping our fingers crossed you see the results you’re hoping for.

Beoordeeld met 4 van de 5 sterren

The promptness of the customer support…

The promptness of the customer support has been great, they always make sure my questions are answered right away. It’s been a little over two weeks since I received my device. I’ve been using it as instructed, but I haven’t seen a difference yet. I’m trusting the process. I took a “before” picture, and I plan to follow up after a month to see if I notice any changes.

1 december 2025
Review zonder uitnodiging
Logo Botanique Paris

Antwoord van Botanique Paris

Thanks so much for sharing your experience! We’re glad support has been helpful and we love that you’re tracking progress with a before photo—excited for your update!

Beoordeeld met 5 van de 5 sterren

Bought a RevitalEyes product

Bought a RevitalEyes product. Seems to be working so far but early days

2 december 2025
Review zonder uitnodiging
Logo Botanique Paris

Antwoord van Botanique Paris

Thanks for giving RevitalEyes a try! We’re happy to hear it’s off to a good start—keep us posted as you continue using it!

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