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Beoordeeld met 5 van de 5 sterren

I ordered my product and I wasn’t sure when to expect it. I contacted the team twice and I got an immediate response with tracking details. The product itself is easy to use and the serum smells wond... Toon meer

Beoordeeld met 4 van de 5 sterren

The promptness of the customer support has been great, they always make sure my questions are answered right away. It’s been a little over two weeks since I received my device. I’ve been using it as i... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I believe the product is of very good quality and easy to use. Doesn’t activate the pulsing UNLESS you firstly lather the under eye areas with a gel like product like Hyaluronic Acid 2% (a sticky hy... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

If I could give it zero stars I would. Absolutely no improvement dispite prolonged use. Returning it is near impossible. Seems like a scam. Save your money

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Bedrijfsgegevens

  1. Gezondheids- en schoonheidsartikelen winkel

Geschreven door het bedrijf

Botanique Paris is an innovative beauty technology company specializing in at-home skincare. Our award winning device, RevitalEyes™ combines advanced light therapy with microcurrent technology. Founded with a mission to make professional-grade skincare treatments accessible and affordable, we've served over 300,000 customers worldwide through our direct-to-consumer platform at http://botaniqueparis.com/ and previously http://shopbotaniqueparis.com/.


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

957 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 95% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week


Beoordeeld met 5 van de 5 sterren

Visible Results

Been using the product for about two months and I have several improvements in lift and smooth skin surface. Also have helped improve the scarring in my eyebrow from all in 2022! Very happy with this product.

15 november 2025
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Antwoord van Botanique Paris

That’s incredible to hear—thank you for sharing your results! We’re thrilled it’s made such a difference for your skin and even helped with past scarring 🙌

Beoordeeld met 5 van de 5 sterren

Can't believe how well it works! After…

Can't believe how well it works! After a few weeks, I can see my fine lines softening. Can’t believe how well this works!

9 oktober 2025
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Antwoord van Botanique Paris

Thank you for the kind words! We’re thrilled to hear it’s making a difference already — keep it up and we hope the results just keep getting better 💫

Beoordeeld met 5 van de 5 sterren

Revitaleyes is the future and it’s…

Revitaleyes is the future and it’s here! This product is literally magic for your under eyes. In only 2 weeks time, I look 10 years younger already. The technology behind this is next level. You will not regret this purchase! Thank me later!

14 november 2025
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Antwoord van Botanique Paris

Thanks so much for the amazing feedback! We’re thrilled you’re loving your results — and you’re absolutely right, the tech behind RevitalEyes is next level 👏

Beoordeeld met 5 van de 5 sterren

My experience with this company was great and it was one of the best customer services that i've ever had.In my lifetime!

My experience was great, at first I had some issues,but customer service was amazing and took care of all my issues plus some!!
The product works amazingly well and I was super satisfied with it.And I use products daily! I also bought a christmas gift for my mother and excited to give it to her at christmas time! As well as brag to my friends and family about how great this company has been to me and how wonderful the products have worked for me and showed them all as well. I know for sure that you will have a few more customers on their way!!
Thank you so much for such a great product that works!!.As well and most importantly, thank you for the amazingly good service kind and helpful... non _judgmental!! I buy many products for many different companies, and this by far has been one of the best customer services from any companies that I have ever experienced.. Thank you.Thank you so very much.And we will be back!

12 november 2025
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Antwoord van Botanique Paris

Wow, thank you for such a heartfelt message! We’re truly honored to have earned your trust — your kind words about both the product and our team mean the world 💛 We’re so glad everything was resolved and that you’re loving the results. Your mom is going to be thrilled with her gift!

Beoordeeld met 4 van de 5 sterren

I just started the process and so far…

I just started the process and so far so good! Will update after a few weeks (:

13 november 2025
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Antwoord van Botanique Paris

Glad to hear it’s going well so far! Looking forward to your update—fingers crossed for great results! 😊

Beoordeeld met 2 van de 5 sterren

I just received my product.

I just received my product.

12 november 2025
Review zonder uitnodiging
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Antwoord van Botanique Paris

Thanks for your review! We hope you love it — and if you have any questions or need help getting started, feel free to reach out to our support team anytime.

Beoordeeld met 3 van de 5 sterren

Disappointed with the product but resolved eventually

Ordered the eye glasses to help with under-eye bags. There was no difference after 5 weeks so contacted customer service. Was told results can take longer so to give it another 4 weeks. I did this and still no difference. Contacted them again and like many others (reviews I have seen on here after my purchase) I was asked to film myself using the glasses for 10 minutes for 30 consecutive days. After liaising with them and explaining my email will not allow that length of video to be shared they sent details of how I can download to google and share with them. The recorded the first one which took an hour to download and sent it to them. From viewing the video they told me my glasses were faulty and I could have a replacement pair or a full refund. I opted for a refund but they told me I had to pay for the return- I checked the sale of goods act which said I did not have to pay but the company would not budge on this so I have had to pay £12.00 to return the goods to America. I sent them proof that the parcel had been returned and they issued my refund immediately.
This has been a very stressful couple of weeks obtaining some of my money back but the positive is the company has been great at communicating and eventually issuing the refund. Negatives being the goods didnt work for me, I am out of pocket with the postage paid to obtain the glasses and that to return them. Lesson learned - do not think a money back guarantee protects all of your purchase. It will still cost you to return.
Anyone that feels like giving up at the thought of recording a video please do one as your glasses might be faulty like mine were.

12 november 2025
Review zonder uitnodiging
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Antwoord van Botanique Paris

Thanks for your detailed feedback. We’re sorry to hear about your experience and truly appreciate your patience throughout the process. While we’re glad we could resolve it in the end, we understand your frustration and will continue working to improve both product quality checks and the return process.

Beoordeeld met 5 van de 5 sterren

Easy to use and recharge

Easy to use and recharge. I have seen results after one week

8 november 2025
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Antwoord van Botanique Paris

Thanks so much for sharing your results — that’s awesome to hear! Keep it up and feel free to check in with us if you have any questions along the way.

Beoordeeld met 4 van de 5 sterren

Ease of ordering and quick delivery

Ease of ordering and quick delivery. Have just received so only first day - packaging looks great with clear instructions and device seems to be working well.

12 november 2025
Review zonder uitnodiging
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Antwoord van Botanique Paris

Thanks for sharing your first impressions — we’re glad the ordering and delivery went smoothly! Enjoy using the device, and feel free to reach out if any questions come up along the way.

Beoordeeld met 4 van de 5 sterren

Been using for 2 days my eyes are less…

Been using for 2 days my eyes are less puffy will continue using daily .. love this

11 november 2025
Review zonder uitnodiging
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Antwoord van Botanique Paris

That’s amazing to hear! We’re so glad you’re already seeing results — keep it up and let us know how it goes!

Beoordeeld met 5 van de 5 sterren

Quickand easy

Quick, easy, large and noticeable improvement!

9 november 2025
Review zonder uitnodiging
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Antwoord van Botanique Paris

Amazing to hear you’re seeing such a big difference already! Thanks for sharing your experience!

Beoordeeld met 5 van de 5 sterren

Easy to use

Easy to use. I’ve seen quick results!

9 november 2025
Review zonder uitnodiging
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Antwoord van Botanique Paris

That’s fantastic! We’re so glad it’s working well for you and that results came quickly!

Beoordeeld met 3 van de 5 sterren

The product took more than a month to…

The product took more than a month to come, but it finally came. I wish the directions said how often to do this and for how long in each session to keep it on. The current was awkward and it’s best to just keep your eyes closed while the current is on. I am still hopeful to see true results.

8 november 2025
Review zonder uitnodiging
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Antwoord van Botanique Paris

Thanks for your feedback — we’re glad it arrived, though we’re sorry for the delay. For best results, we recommend using it daily for about 10 minutes per session with eyes closed during the current phase. Let us know if you need help getting started!

Beoordeeld met 5 van de 5 sterren

Definitely noticed that dark under eye…

Definitely noticed that dark under eye circles have faded and crows feet aren’t as deep as they were prior to using Botanique Paris RevitalEyes. Love RevitalEyes and looking forward to trying the Botanique Paris Niacinamide Serum.

7 september 2025
Review zonder uitnodiging
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Antwoord van Botanique Paris

That’s amazing to hear! We’re so glad RevitalEyes is making a visible difference — and you’ll love the Niacinamide Serum too!

Beoordeeld met 3 van de 5 sterren

I've only had my glasses for a few days…

I've only had my glasses for a few days now, so I'm just trying then out a few times so far. It feels a little tickly and that's about it. I have it on the highest level. I love that it shuts off automatically, that's a great effect. I am praying that they actually work and gets rid of these bags under my eyes. They have just appeared over the last year, so I'm hoping within a month I'll notice a difference! Keeping my fingers crossed 🤞

7 november 2025
Review zonder uitnodiging
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Antwoord van Botanique Paris

Thanks for sharing your experience so far! That tickly sensation is totally normal, and we’re glad you’re finding the auto shut-off feature convenient. Fingers crossed you see those results soon — consistency is key! Let us know how it goes 🤞

Beoordeeld met 3 van de 5 sterren

It was too uncomfortable

I liked the red light therapy but not the electrode part. I tried it for a weekbut ended up taking it off within the first 10 minutes or earlier because it was stinging my skin and it was very uncomfortable. I was really thinking this product a wonderful idea but it was too painful which it shouldn't be. 🙁

25 oktober 2025
Review zonder uitnodiging
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Antwoord van Botanique Paris

We’re sorry to hear it felt uncomfortable — that definitely shouldn’t be the case. Please reach out to our team so we can help you look into this and see if there’s a fix or solution.

Beoordeeld met 5 van de 5 sterren

So far so good

So far so good. Feels great!

8 november 2025
Review zonder uitnodiging
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Antwoord van Botanique Paris

Thanks for sharing! We’re happy to hear it’s been a good start — keep us posted as you continue using it!

Beoordeeld met 5 van de 5 sterren

Excited .

Excited ., heard a lot.. will look forward to results

7 november 2025
Review zonder uitnodiging
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Antwoord van Botanique Paris

Thanks for the excitement! We’re glad to have you on board — looking forward to hearing how it goes for you! 😊

Beoordeeld met 1 van de 5 sterren

Faulty after 7 days

At the moment I am waiting to hear from the customer service, as my device stopped working after 7 days. I left the device recharge, using the cable provided and all, and it doesn't work since. I have been religiously following the instructions so I want to warn other potential buyers that the product is of poor construction. It did work lovely when I used it though, I could feel the electric current and, I guess, if it was working for longer, I could even see the results!

8 november 2025
Review zonder uitnodiging
Logo Botanique Paris

Antwoord van Botanique Paris

Sorry to hear your device stopped working! Please reach out to us directly so we can help make this right.

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