Eli was very helpful in explaining the new features of the Apple Watch 11 over my old 5 series. Although there wasn’t much more than I’d use she wasn’t pushy but listened to what I needed and advised... See more
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Select was born by a desire to inspire, educate and enable the wider community to discover the power and creativity of Apple technology. We believe every individual has the ability to do great things and that Apple products can help them realise their potential. We are Apple experts, deeply involved in the community at large. Select redefines Apple sales, service repairs and solutions for consumers, businesses and educational institutions. We are dedicated to delivering the best in-store and online experience, offering the complete Apple range along with carefully considered extras you didn’t know you needed. We’re passionate about education and want to help schools, universities and colleges transform by making learning a magical experience. We’re big on business, and whether you’re a fledgling start-up or a global enterprise, we get under the bonnet and help you find the most cost-effective solutions as you navigate through this ever-changing digital universe. Our network of over 30 locations across Ireland and UK are immersive discovery hubs that provide Apple expertise and support locally. We invest in over 10,000 training hours a year, and you’ll always find our talented crew on hand to help you get the most out of your Apple technology whether in person or at selectonline.com. We pride ourselves on our 100% commitment to providing incredible support, service repairs and learning, as well as ensuring all our customers, educational bodies and businesses get the most affordable solution. Great partnerships are built on trust and confidence, so we do everything we can to make sure you have only the best experience anytime you need us. Like Apple, Select is all about inspiration, and our mission is to help you discover it. Whatever stage of the Apple journey you’re at, Select is where you need to be.
United Kingdom
Replied to 95% of negative reviews
Typically replies within 48 hours
I was assisted by West and he provided excellent customer service . I would recommend attending Select for Apple enquires and purchases .
My phone stopped taking a charge all of sudden. When I called into select and explained to Jamie the problem he came back out in less than 5 minutes with the problem solved!
Will definitely be returning here in future.
Ordered a phone no mention of a delay when taking my money
And then told I wouldn't see it for 3 weeks a few via email
Cannot praise the staff at Lincoln store highly enough! Karli, Loye and Matt were all very helpful in resolving challenges I had with a charger recently purchased. Will definitely return for future Apple purchases or advice
I ordered delivery. They promised to ship it within 5-10 business days. In the end, after a lot of stress and three weeks, they asked me to pick up the order myself from the nearest store.

Reply from Select
Terrible service. Products showing in stock order placed on the 02/12 and still processing? Informed via phone that the delivery will take around 2-3 weeks? This is a joke! If it was said that info when I was placing the order I wouldn’t have placed.
Our sales assistant KIRAN was first class making the experience of purchasing an iPhone 17 very easy and pleasurable.Not only did she clearly know her product inside out but she was able to explain all relevant aspects clearly and concisely (not an easy task to a mature “dinosaur” type as regards modern technology!!)
A big thankyou too to sales assistant Tamara who advised us on our first visit to the Select store.As with Kiren her product knowledge and friendly approach were decisive in my decision to return to the store to confirm my purchase.
Thankyou-Charles Lorton
Hi ordered the phone , and after I received an email will be dispatched 2-3 weeks, called costumers support and now they can't guarantee that will arrive before Christmas,I don't understand how the system let me to ordered the item if it's not in stock
Great help very communicative I knew exactly what was happening with my device and they were extremely quick with the repair
Ordered phones and they were delivered within 3 days excellent service and great price including 3 year warranty

Reply from Select
Delivery was prompt and item was well.packed and received as ordered just shipping time is little higher than other providers hence -1

Reply from Select
Visit to Merry Hill - new store - Customer ref UKSO319058
We met 2 members of the select team, John and Kiran.
John was very friendly and helpful with regards to the purchase of a new iPhone 17. My wife was thinking she should stay with her old phone and really uncertain about changing to a new phone. John explained the logic towards my wife's initial scepticism and her concerns and generally settled her down to go through all the details. John showed expertise in setting up the new phone, looking away when passwords needed entering, and transferred all data and set up Face ID. Overall, John gave us both confidence on making our purchase.
Kiran - this young lady gave guidance to my wife on the choices of the phone and the cases that could be used. Kiran put all the details on the computer to create the invoice and showed care on informing us on of all the costs when reaching the total of the invoice.
Kiran was very friendly and very helpful.
Overall, both John and Kiran were cheerful, helpful and made the experience of purchasing the new iPhone 17 very pleasurable.
We would definitely recommend this store and John and Kiran to any future customers.
They were helpful when I needed some assistance.
I bought an iPhone at the York store. The phone arrived more quickly than expected The staff were very helpful and customer service was excellent. I would normally dread anything technical but the staff made the whole experience stress free. They even arranged a follow up appointment a week after purchase to answer any further queries that I might have Overall exemplary
My first and last online order. It’s more than a week and still waiting for airports 3 to be shipped.
Don’t try this

Reply from Select
Inverness Select store quite rude I asked for a iPad M5 and Scott a guy with a nose thing piercing told me he was not feeling comfortable leaving to check in the back and leave me alone on store then out of the blue he asked me to leave …
Unbelievable
Always expecting customers to go the extra mile even replying to me asking g to edit ? Well I see no only on store even online too you just do not care.
Honestly pretty bad for business if you ask me.

Reply from Select
Niamh was so helpful & knowledgeable , explaining all the devices and helping me choose.
All Christmas pressies now complete - 5 star service thank you !
Order IESI294104
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