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Oceniono na 5 z 5
Zweryfikowano

The wig is so beautiful and the quality is great and the wig look so nice on me. I was in a accident and had be feeling bad about myself And I bought the first wig and at the hospital I got so many co... Zobacz więcej

Oceniono na 2 z 5

I was so excited to get this NatureMAX 200% Density Ombre Brown Loose Wave Glueless 13x6 HD Lace Front Wig Human Hair Pre-Cut unit. The color, Ombré Brown, is nice but it sheds a lot. I’ve had it a we... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Amazing customer service. Bommie was amazing and helped me in a very timely manner. I'm so grateful for her. As a first time customer, she has made me want to continue buying from here in the near fut... Zobacz więcej

Oceniono na 5 z 5

Absolutely INCREDIBLE company! This company has the best customer service I've ever had with any hair company! Agent Emma was very patient and incredibly kind! I love my unit! The hair is so beautiful... Zobacz więcej

Dokonujemy weryfikacji wystawionych opinii


Informacje dotyczące firmy

  1. Sklep z produktami do włosów
  2. Sklep odzieżowy

Napisane przez firmę

Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com .


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

6 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin


Oceniono na 5 z 5

⭐️⭐️⭐️⭐️⭐️ – Yasmin Lee: Living Elegance in Every Wave

Yasmin is absolutely stunning. From the very first touch, I could tell this piece was something special — the hair has a natural, effortless wave that moves gracefully and reflects light with soft sophistication.

The color is deep, rich, and timeless — a dark tone that reveals shine, texture, and presence without ever losing its elegance. It’s that perfect balance between classic beauty and modern confidence.

The lace is flawless: thin, transparent, and melts seamlessly into the skin, creating a completely natural finish. It feels light, comfortable, and perfectly fitted — truly made to blend with grace.

The texture is silky and soft to the touch, with balanced density and a natural flow. The ends may appear slightly dry at first, but the hair itself is healthy and responds beautifully to care. With each treatment, it becomes smoother, shinier, and full of life again.

I write this review with the greatest pride, because Yasmin Lee is more than just a wig — she’s presence, elegance, and identity. A true expression of artistry and luxury, exactly what Luvme does best. 💛✨

Thank you LuvMe for being so amazing

Best regards
Lee

1 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Amazing customer service!

Amazing customer service. Bommie was amazing and helped me in a very timely manner. I'm so grateful for her. As a first time customer, she has made me want to continue buying from here in the near future. Keep up the great work!

6 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5
Zweryfikowano

A new beginning for me

The wig is so beautiful and the quality is great and the wig look so nice on me. I was in a accident and had be feeling bad about myself And I bought the first wig and at the hospital I got so many complement's So my niece bought me the second one I'm thankful for the company and I was happy with the gifts too. The whole thing made me feel like a new person

24 listopada 2025
Oceniono na 1 z 5

Beware. Having a VIP status is a joke.

I purchased the BOGO and all I recieved was two of the same wigs. dispite I was charged for 3 wigs. I tried numerous times to get the matter resolved with no success. I also had several live chats with agents that gave repetitive responses, received duplicate generated emails and random text msgs as well with no resolution. When I checked with my bank I realized I was charged 3 times which caused a red flag to be put on my c/c for fraud. When I reached out to Luvme VIP and Luvme customer care I got a generated response and a repetitive email stating the wigs were all ready processed / shipped and they couldn't stop them and I would be charged .
This is obviously unacceptable and definitely screams fraud.

****12/08/2025. 11:21pm****
Update.....In response to your reply.
Dear Luvme VIP/ Luvme customer service.
The fact that my card "was charged" and processed for the same order 3 times should've raised a concern for your company that something was wrong. Did you actually think I would want the same thing 3 times? In the past I have given your company good reviews and raved about your product, but it's definitely not that good to make a purchase 3 times at the price you charge for the wigs. And I'm sorry but I have not recieved / missed a call from you.( according to my phone log). However , you did mentioned you have only gotten my v-msg. If so, Why didn't you leave a message if everything I'm stating is untrue? 🤔
It also appears that
you'd rather go back and forth instead of admitting your company has a glitch in the system .
Luvme, You have got to do better.

1 grudnia 2025
Opinia niezależna
Logo Luvme Hair

Odpowiedź od Luvme Hair

Hi Mrs.Montague,

Thank you for taking the time to share your feedback.

We’ve reviewed your case thoroughly. Our email team responded within the standard timeframe, but due to the high volume of inquiries recently, replies may not have been immediate. Your understanding will be greatly appreciated. In case you'd love to know, our phone service team has also tried to contact you, but we regret that they were only able to reach your voicemail.

Based on the order history under your account, two separate orders were placed in December, created 16 hours apart. Since we are unable to cancel or stop shipment once an order has already been processed or dispatched. For orders you no longer want, we are always here to help with free returns.

Regarding the charges, we only process payment for orders that successfully go through our system. We do not charge customers multiple times. Any “pending” or “failed” transactions shown by your bank are temporary authorizations and will automatically be released back to your account by your bank.

We also want to reaffirm that we do not engage in any fraudulent or unauthorized transactions. All shipments are generated only after the system receives a valid, customer-authorized order.

Our VIP Team has already reached out directly to assist further and ensure everything is resolved properly.

Best regards,
Luvme Hair Team

Oceniono na 2 z 5

Disappointed

I was so excited to get this NatureMAX 200% Density Ombre Brown Loose Wave Glueless 13x6 HD Lace Front Wig Human Hair Pre-Cut unit. The color, Ombré Brown, is nice but it sheds a lot. I’ve had it a week and the top is already very thin. Also, the entire wig thin for a 200% density wig, even before the shedding. I’m just overall disappointed. I had planned to wear this unit as my daily wig but I will have to find another option..

1 listopada 2025
Opinia niezależna
Logo Luvme Hair

Odpowiedź od Luvme Hair

Hi M V,
Thank you for taking the time to send this review. We strive to provide quality products to our customers. And we apologize that the hair didn't work out as expected.

Unfortunately, we couldn't find your order with the information provided. If customers ever run into any concerns like this in the future, please don’t hesitate to reach out to us directly at customercare@luvmehair.com. We’re always here to help and would love the chance to assist.

To look into this, we've sent an email asking for more information — kindly take a look when you have a chance. Thank you for your time and cooperation.

Best regards,
Customer Care Team
LUVME HAIR

Oceniono na 5 z 5

Love My New Look

I found a replacement that I like better. Luvme gave me the opportunity to try again by your immediate response to my earlier issue.

18 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Absolutely INCREDIBLE company!

Absolutely INCREDIBLE company! This company has the best customer service I've ever had with any hair company! Agent Emma was very patient and incredibly kind! I love my unit! The hair is so beautiful, soft, no shedding, and the color looks even more gorgeous in person! I don't like wigs that looks wiggy. This hair did not disappoint! It looks so natural and looks like my real hair! I highly recommend Luvmehair! I'm excited to order from them again in the near future! Shout out to Emma once again for being so amazing!!

1 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Amazing hair

Really easy to order, clean and comfy. Great quality, quick install, feels amazing. 4th time purchasing, but definitely not my last! Love this hair.

20 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Luvme hair has just what I need and I love it!

My experience with Luvme hair was great. At first when browsing for what I was looking for I was thinking I never find what I am looking for however I was wrong about this company. The wig I bought was the quality and color I wanted. I was happy with the way it was packaged, the price and the extra items that were included. I can always find hair that is pretty but I haven’t found a company that includes this color that looks so natural and suits my style.

16 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

NEW FAVORITE WIG

Receive my wig within a week of ordering. The wig came ready to wear I only had to apply lace tint to match my skin tone. This was soo soft and had no chemical smell. 10/10 would recommend.

20 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Wig is a mess

Wig is a mess, sheds badly, and the mystery wig is awful. Not happy.

9 października 2025
Opinia niezależna
Logo Luvme Hair

Odpowiedź od Luvme Hair

Hi Chloe,

Thank you for taking the time to share your feedback.

First and foremost, we want to sincerely apologize for the issues you’ve encountered with your wig. We understand your frustration, and we take all customer feedback seriously. We’re truly sorry that this experience didn’t meet the high standards we strive to provide.

We would love the opportunity to understand more about your order and the specific problems you've mentioned regarding the shedding and the mystery box. Would you mind providing more details? If possible, could you share some photos of the unit at vipservice@luvmehair.com? This would be helpful to verify and solve the problems.

Unfortunately, based on the information provided, we're unable to locate your order history or any past communications with our team. We are committed to addressing your concerns and would be grateful for the chance to make things right. And we have also forwarded your feedback to our factory to check and investigate it.

Your opinions matter. We'll keep working hard to provide better products. Hope to hear back from you.

Kind regards,
The Luvme Customer Care Team

Oceniono na 5 z 5

A M A Z I N G …

A M A Z I N G …. Just amazing. I have bought from many companies and never really been satisfied. Then I tried LUVME. and OMG what a wig. I have just bought one more, and I am not done. They fit, they feel awesome, packaging is beautiful and I love the Facebook community.
So Thank you so much, LUVME. For finally giving me wigs the looks and feels real

21 listopada 2025
Opinia niezależna
Oceniono na 1 z 5
Przekierowano

The hair I purchased was horrible…

The hair I purchased was horrible because it didn’t last long. I spent $200 plus dollars and I don’t have the money to be spending on hair like this. I purchased hair on Amazon that was better than this hair. My stylist has been doing my hair for years and said that this is horrible and don’t purchase it anymore. Very disappointing with my purchase and never had any problems in the past.

29 października 2025
Opinia niezależna
Logo Luvme Hair

Odpowiedź od Luvme Hair

Hi Tonya,

Thank you for taking the time to share your feedback.

First and foremost, we want to sincerely apologize for the issues you’ve encountered with your wig. We understand your frustration, and we take all customer feedback seriously. We’re truly sorry that this experience didn’t meet the high standards we strive to provide.

We have already flagged this issue with our factory for a thorough review, and have also asked our VIP team to take over this case. We're committed to addressing any concerns you have and ensuring that we resolve this to your satisfaction. Thank you for giving us the opportunity to make it right.

Your opinions matter. We'll keep working hard to provide better products. Hope to hear back from you.

Kind regards,
The Luvme Customer Care Team

Oceniono na 5 z 5

I only purchase hair from luvme

I only purchase hair from luvme. Their customer support is the best. They helped me now twice to recover a package that FedEx lost. No fault of Luvme. One of the packages couldn’t be recovered and Luvme made it right and sent me a new wig. I love them!! Their hair is the best!!

26 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

There was an issue with my order

There was an issue with my order and I contacted customer service right away and Bommie followed through with me to insure I received my wig. I haven’t worn it yet as I’m still wearing the previous one I ordered and will be starting this weekend.

21 listopada 2025
Opinia niezależna

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