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Zobacz, co mówią recenzenci

Oceniono na 5 z 5
Zweryfikowano

The wig is so beautiful and the quality is great and the wig look so nice on me. I was in a accident and had be feeling bad about myself And I bought the first wig and at the hospital I got so many co... Zobacz więcej

Oceniono na 2 z 5

I was so excited to get this NatureMAX 200% Density Ombre Brown Loose Wave Glueless 13x6 HD Lace Front Wig Human Hair Pre-Cut unit. The color, Ombré Brown, is nice but it sheds a lot. I’ve had it a we... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Amazing customer service. Bommie was amazing and helped me in a very timely manner. I'm so grateful for her. As a first time customer, she has made me want to continue buying from here in the near fut... Zobacz więcej

Oceniono na 5 z 5

Absolutely INCREDIBLE company! This company has the best customer service I've ever had with any hair company! Agent Emma was very patient and incredibly kind! I love my unit! The hair is so beautiful... Zobacz więcej

Dokonujemy weryfikacji wystawionych opinii


Informacje dotyczące firmy

  1. Sklep z produktami do włosów
  2. Sklep odzieżowy

Napisane przez firmę

Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com .


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

6 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

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Oceniono na 5 z 5

The Best of the Best

I have never had a bad experience with Luvme Hair. The units have always been more than expected and after trying other companies, Luvme Hair is the only one I continuously go back to. Shipping times are fast and customer service is top notch!

24 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Love it

The unit I purchased was quality hair, easy to install and has amazing color I got so many compliments on my first time wearing it

13 listopada 2025
Opinia niezależna
Oceniono na 1 z 5
Zweryfikowano

The hair sheds bad and I can’t get the…

The hair sheds bad and I can’t get the front of the wig from showing , to me it’s a mess this is the first time that I didn’t like a wig I have been shopping her for years, I’m so disappointed. Plus the mystery wig I hate it , this is yo much !! Words can not express my disappointment

7 listopada 2025
Logo Luvme Hair

Odpowiedź od Luvme Hair

Hi Monikiea,
Thank you for taking the time to send this review. We apologize that the entire order didn't work out as expected.

If customers ever run into any concerns like this in the future, please don’t hesitate to reach out to us directly at customercare@luvmehair.com. We’re always here to help and would love the chance to assist directly.

To resolve it as soon as possible, we have sent you an email asking for more information— kindly take a look when you have a chance. We look forward to your prompt response. Thank you again for your time and feedback.

Best regards,
Customer Care Team
LUVME HAIR

Oceniono na 4 z 5

LUVME truly stands by their customers

LUVME truly stands by their customers. When the ombré braided French curl unit I ordered for a wedding was damaged in transit, they acted promptly to make it right. The resolution was seamless, and I'm so thankful for their excellent support.

3 września 2025
Opinia niezależna
Oceniono na 1 z 5
Zweryfikowano

Wig stunk and they made me break out in…

Wig stunk and they made me break out in allergies.also the were hideous..

7 listopada 2025
Logo Luvme Hair

Odpowiedź od Luvme Hair

Hi Donna,
Thank you for taking the time to send this review. We are committed to providing quality products to all our customers, and are regret to hear that the hair didn't work out as expected.

We’ve noticed that you've already initiated the return process and that the package has been successfully delivered. We’ve sent you an email confirming the refund—please check it when you have a moment.

We understand how important it is to have everything resolved smoothly and quickly, and if you have any further questions or concerns, don’t hesitate to reach out. We’re here to help!

Best regards,
Customer Care Team
LUVME HAIR

Oceniono na 5 z 5

I absolutely love Luvme hair

I absolutely love Luvme hair! The wigs are top quality and they last a long time. I’m very big on customer service, and their customer service is TOP NOTCH! Do yourself a favor and try Luvme Hair!

22 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

I feel so pretty🥹

I was wearing syntheticas for months, and was so unsatisfied with how quickly the hair would tangle and be rendered useless. The lace would be itchy too. But Luvme has treated me so well with the wig I bought. She's breathable, lightweight, the lace isn't itchy and it blends in better than my makeup. I feel so pretty with her on. I love her so much, and I plan to get another for my birthday!

19 listopada 2025
Opinia niezależna
Oceniono na 1 z 5
Zweryfikowano

Not happy with the wig I received

Not happy with the wig I received. The hair is itchy, there’s no natural blending of the headline… I’ve only worn this once and I have already placed this in the back of my closet! Very disappointed

7 listopada 2025
Logo Luvme Hair

Odpowiedź od Luvme Hair

Hi Bridget,

Thank you for taking the time to share your feedback.

First and foremost, we want to sincerely apologize for the issues you’ve encountered with your wig. We understand your frustration, and we take all customer feedback seriously. We’re truly sorry that this experience didn’t meet the high standards we strive to provide.

To help us better assist you and resolve this situation, we'd love to know more details about the issue, and we have asked our VIP service team to contact you. Would you please check it? We are committed to addressing your concerns and would be grateful for the chance to make things right.

Thank you again for your feedback, and we hope to have the opportunity to serve you better.

Kind regards,
The Luvme Customer Care Team

Oceniono na 4 z 5
Zweryfikowano

It's me

I LIKE MY PIXIE JUST WISH IT COULD HAVE BEEN IN A BROWNISH COLOR AND FOR THE BOB IT'S TO FLAT FOR MY HEAD. PLEASE NOTE IT'S ME ..OVERALL GOOD QUAILTY OF HAIR!! AGAIN, IT'S ME. NOT LUVME HAIR AND I WILL BE BACK TO PURCHASE MORE.

5 listopada 2025
Oceniono na 1 z 5

I would have given a negative star if…

I would have given a negative star if could . The mystery wig was a used , terrible wig. Please never ever buy their mystery wig, they would not take it back because it is nonrefundable . It is basically a scam to get rid of their defective products

4 listopada 2025
Opinia niezależna
Logo Luvme Hair

Odpowiedź od Luvme Hair

Hi Rukeme,

Thank you for sharing your feedback.

We want to clarify that we never send returned or used wigs to any customer — all items shipped are new and unused. Our Mystery Wig promotion is a seasonal event offering a substantial discount, with styles and colors chosen at random. All promotion rules are fully transparent and publicly available during the event.

We regret that the product you received does not meet your expectations. For your specific case, our VIP Service Team has already reached out to assist you directly and ensure everything is properly addressed.

Best regards,
Luvme Hair Team

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